Mercure Bangkok Makkasan 4 étoiles

Note Avis clients (Note ALL) 4.4/5 962 avis

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Mercure Bangkok Makkasan - Image 1
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Mercure Bangkok Makkasan - Image 4
1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi, 10400 BANGKOK, Thaïlande

Description

Les plus de l'hôtel

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 BANGKOK
Thaïlande

GPS:13.75129, 100.55734

Téléphone
Fax +66 2 094 8800

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

THE STATION

Situé au 8e étage, The Station est un restaurant ouvert en continu qui sert une cuisine internationale et asiatique. Il propose un buffet et un menu à la carte avec poste de cuisson, où vous pourrez admirer les talents de notre chef.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  962 avis

Note Avis clients 4.5/5

Julien B. En famille - Avis confirmés ALL

Hôtel propre et très calme. L accès à l hôtel est néanmoins compliqué mais la service de navette pour récupérer est très efficace et disponible à la demande via whatsapp. En revanche, pour aller au MRT, une seule fois par heure ! Pourquoi ne pas faire à la demande ou au moins 2, 3 ou 4 fois par heure. Petit désagrément, l espace extérieur près de la piscine privatisé dimanche soir… heureusement nous avons eu le droit de fumer mais juste 5 min. :-(

Dear Mr. B., Thank you very much for sharing your detailed feedback following your recent family stay with us, and for your excellent overall rating. We are delighted to know that you enjoyed a clean, very quiet, and comfortable stay, and that you were fully satisfied with the accommodation, breakfast, cleanliness, Wi-Fi, and check-out experience. We also appreciate your positive comments about our shuttle service on request via WhatsApp, which we are glad to know was efficient and convenient for you. At the same time, thank you for your constructive suggestions regarding the shuttle frequency to the MRT station. Your feedback is very valuable, and we fully understand how increased frequency or on-demand service would enhance guest convenience. This has been shared with our management team for review. We also apologize for the inconvenience caused by the temporary privatization of the outdoor pool area on Sunday evening, and we appreciate your understanding in this matter. Thank you as well for your loyalty as an ALL Platinum member and for recommending Mercure Bangkok Makkasan. We truly hope to welcome you and your family back again in the future and provide an even more seamless experience. Kind regards, Mercure Bangkok Makkasan Team

Note Avis clients 3.0/5

Anne N. Voyage solo - Avis confirmés ALL

Hotel situé hors du centre ville, loin des bruits de la circulation et de la pollution Le ménage quotidien est assez sommaire (encore de la saleté par terre et autour du robinet) Dérouleur du papier WC cassé, non réparé. Poussière sur l'abajour.

Dear Ms. N., Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your comments, as they help us identify areas where we can improve. We are pleased to know that you found the room comfortable and appreciated the hotel’s quieter location, away from city noise and pollution. At the same time, we sincerely regret the shortcomings you experienced regarding housekeeping and room maintenance. Please accept our apologies for the insufficient cleaning, as well as for the broken toilet paper holder and dust on the lampshade. This is certainly below our standards, and your feedback has been shared with our Housekeeping and Engineering teams for immediate review and corrective action. We also thank you for your comments on our team and overall experience. Your feedback is very valuable to us and will help us improve service consistency and attention to detail. Thank you once again for sharing your experience. We hope you will consider giving us another opportunity in the future, so we may provide you with a more satisfying stay. Kind regards, Mercure Bangkok Makkasan Team

Note Avis clients 3.0/5

Virginie E. T. En famille - Avis confirmés ALL

Nous avons séjourné à 4 dans l'hôtel pendant 4 jours. Les points positifs sont : Le calme de l'hôtel la qualité de la literie Les points négatifs sont: La vue l'emplacement le ménage pas assez rigoureux

Dear Ms. E. T., Thank you for taking the time to share your feedback following your family stay with us. We truly appreciate your honesty, as it helps us identify areas where we need to improve. We are pleased to know that you appreciated the calm atmosphere of the hotel and the quality of our bedding, which are important elements of a comfortable stay. However, we sincerely regret that several aspects of your experience did not meet your expectations. Please accept our apologies for the shortcomings in housekeeping, including the cleanliness of the bathroom and dust in the room. This is clearly below our standards, and your comments have been shared with our Housekeeping team to reinforce attention to detail and quality checks. We are also sorry to learn that the service from our team did not feel as warm and welcoming as expected; this feedback has been communicated to the relevant managers to ensure better service consistency and guest engagement. Regarding the view and location, we understand that these factors may not suit every guest, and we appreciate your understanding in sharing this constructively. Thank you once again for your valuable feedback. We truly hope you will consider giving us another opportunity in the future, so we may provide you with a more pleasant and improved experience. Kind regards, Mercure Bangkok Makkasan Team

Note Avis clients 4.5/5

Arnaud J. Professionnel - Avis confirmés ALL

Bel hôtel propre belle chambre et personnel très agréable

Dear Mr. J., Thank you very much for taking the time to share your feedback following your recent business stay with us. We are delighted to learn that you enjoyed our clean and modern hotel, appreciated the comfort of your room, and found our team to be pleasant and welcoming. Your high ratings for cleanliness, Wi-Fi, check-out experience, and our sustainability efforts are truly encouraging and greatly appreciated. We also thank you for your valuable comments regarding the recognition of your ALL Gold status and the welcome drink. Please accept our sincere apologies if you did not have the opportunity to enjoy it during your stay. Your feedback has been shared with the team so we can further improve our service consistency for our loyal members. It was a pleasure to host you, and we sincerely hope to welcome you back again on your next visit to Bangkok, whether for business or leisure. Warm regards, Mercure Bangkok Makkasan Team

Note Avis clients 3.5/5

Julie P. En couple - Avis confirmés ALL

Hôtel propre, belle chambre, literie confortable mais difficile d'accès à pieds. Service shuttle disponible et nécessaire. Certaines chambres sont bruyantes du à la gare juste en face de l'hotel.

Dear Ms. P., Thank you very much for taking the time to share your feedback following your recent stay at Mercure Bangkok Makkasan. We truly appreciate your balanced and constructive comments. We are pleased to learn that you enjoyed the cleanliness of the hotel, the comfort of your room and bedding, as well as the friendliness of our team, which you rated very highly. Your positive remarks about the WiFi service and our sustainability efforts are also sincerely appreciated. At the same time, we regret to hear about the challenges regarding pedestrian access and the noise experienced in some rooms due to the nearby railway. Please accept our apologies for any inconvenience this may have caused. Your feedback has been noted and shared with the relevant teams, as it helps us continuously review room allocation and guest communication to better manage expectations. We are grateful for your loyalty as an ALL Accor Classic member and for your willingness to recommend our hotel. We hope to have the opportunity to welcome you again in the future and provide an even more comfortable and seamless experience. Kind regards, Management Team Mercure Bangkok Makkasan

D'autres internautes évaluent notre hôtel

  • 1 139 avis 6.7/10 Site
  • 1 197 avis 8.2/10 Chambre
  • 1 806 avis 9.1/10 Service
  • 26 avis 6.9/10 Internet
  • 505 avis 7.8/10 Confort
  • 498 avis 8.8/10 Propreté
  • 474 avis 8.1/10 Petit déjeuner
  • 356 avis 8.8/10 Qualité/prix

Dispensé par Trustyou

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