Dear Valued Guest, Thank you for taking your time to leave us a review. We are thrilled to hear that you enjoyed your stay at our hotel and found the accommodation to be satisfactory. We understand that the size of the room is important aspect for our guests and we will strive to provide suitable room types that meet their preference and ensure a comfortable stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future. Kind Regards, Phasnonth Pornpanuwat Guest Relation Manager

Dear Valued Guest, Thank you very much for taking your time to leave us a review regarding your recent stay with us. We are very delighted to know that you satisfied with your stay and the soundproofing of our rooms lived up your stay experience by providing a peaceful and quiet atmosphere. Moreover, the hotel's location was another great source of your satisfaction in terms of its conveniently located in the central of the city. Meanwhile, we would like to extend our sincere apologies for any inconvenience that may have caused to you during the stay. Please rest assured that we will take your feedback into our attention to make any necessary improvement in future. We hope that despite any unpleasant experience, you will give us another chance to welcome you back and serve you better in the future. Best Regards, Phasnonth Pornpanuwat Guest Relation Manager

Dear Valued Guest, Thank you very much for your recent stay at our hotel and sharing your stay experience with us. We are thrilled to read that you liked our hotel's location in terms of its conveniently accessible to public transport and that the cleanliness of the hotel met your expectations. However, we sincerely apologize for any inconvenience you may have experienced regarding your arrival and room allocation. As a hotel staff, we are dedicated to providing any best possible service for our guests to ensure the best comfort of our guest's stay. We deeply apologize once again for any service that was not reflect well to your experience. We assured you that we will pass on your feedback and share it with the team to continue improving our service for the better experience of our guests in future. We hope that you will give us another opportunity to welcome you back and serve you again in the future. Best Regard, Phasnonth Pornpanuwat Guest Relation Manager

Dear Valued Guest, We would like to express our sincere gratitude for your positive feedback. It is truly delightful to read that you enjoyed your stay with us and all aspects of the hotel facilities, amenities and the staff service were beyond your satisfactions. Furthermore, the location of our hotel met your expectations in terms of its conveniently located in the central of the city which you can easily access to many attractions and destinations. We are glad that it is advantageous for your stay. Please note that we will maintain our level of service to ensure that all of our guests have the most comfortable and pleasant experience when choosing to stay with us. Thank you again for your beautiful review. We will be waiting for your future visits to serve you with another relaxing stay. Best Regards, Phasnonth Pornpanuwat Guest Relation Manager

Dear Valued Guest, Thank you for your feedback and for highlighting our convenient location and comfort. At the same time, we regret to learn that certain aspects of your stay, particularly regarding noise and recognition of returning guests, did not fully meet your expectations. Your comments have been noted and shared with the team for further consideration and improvement. We appreciate your continued support and hope to welcome you again for a better experience. Sincerely, Hotel Management

Dear Valued Guest, Thank you again for choosing to stay at our hotel on your recent trip in the city. We sincerely apologize for any inconvenience caused to you during the stay. Please be noted that your feedback is crucial for us to further make any necessary changes in future as we are constantly striving towards improving our hotel products and services to ensure that all of our guests receive the best experience and that your feedback in areas where to improve will be surely shared with the relevant departments. Additionally, we truly regret to hear that the hotel deposit policy caused you inconvenience. We have this policy in place to ensure that all of our guests have the most convenient and comfortable experience during the stay. They are able to sign their bills to the room account and settle at once upon departure. If any portion of unused, the hotel does normally proceed a cancellation on guest's departure and further process will be on hands of the local issuing bank. The process takes around 07-14 working days at minimum. Depends on local bank process. However, we have contacted the bank for any expedition if possible. We thank you again for your kind patience regarding this matter and hope to have another chance to welcome you back and serve you better in the future. Best Regards, Phasnonth Pornpanuwat Guest Relation Manager

Dear Mr. C., Warmest Greetings from ibis Styles Bangkok Sukhumvit4. Thank you for taking the time to tell us about your experience. I am sorry to hear that your pool experience did not meet your expectations. Refer to the winter season in Thailand at currently time; impact to the water temperature at pool ; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem where needed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rattana Prasertklang Front Office Manager

Dear Valued Guest, Thank you for choosing our hotel for your stay. It is delightful to know that our rooms met your expectations, and it was well-equipped. Moreover, the location of the hotel is convenient and comfortable for you during your stay. We do understand how important a peaceful and quiet environment is for our guests, and we apologize for any inconvenience caused by the lack of soundproofing in your room. Your feedback is greatlyl appreciated and will help us improve the experience of our guests. We will share your comment to the relevant department in order to address this issue and ensure a more comfortable stay for our guests in the future. We hope to have a great opportunity to welcome you back and serve you the better stay experience. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you very much for your review and choosing to stay with us. We appreciate your positive feedback and are delighted to learn that you had an overall pleasing and comfortable stay. Additionally, the rooftop bar and swimming pool added to your overall experience. Knowing that our guests are satisfied with our service is a great encouragement for us to continue striving for excellence in future. We hope to have the opportunity to serve you again in the near future. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for taking out time to tell us about your stay experience. We very much appreciate your loyalty of being our Gold member and your continued support us. Regarding to your recent stay, we are delighted to know that you were happy with all aspects of the hotel facilities, amenities and staff service especially attentive and hospitable service from our housekeeping staff Khun Pom. We will pass on your kind words to her and the rest of the team as it serves as a great encouragement for us. Thank you again for your wonderful review. We will be waiting for your next visit to provide you another memorable experience. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Value Guest, Thank you for your stay at Ibis Styles Bangkok Sukhumvit 4. We are glad to know that our hotel location was convenient for you during the stay as itself is well situated in the central of the vibrant city area. At Ibis Styles, our team work hard to ensure the best service is provided to our guests, your compliment to our breakfast team is a great encouragement. We will convey your comments to them. This will be a notable reward and recognize their wonderful job. However, we sincere apologize for all inconvenience you may have had regarding the pool experience. Your comments will be brought to our attention as well as to be shared with the team to find ways on improve our service and enhance our guest\'s journey in the future. Please also note that our pool operation hours are between 07:00-18:00, but during the evening hours, the pool area transforms into a lively cocktail bar open until 01:00 am. We hope our guests will take advantage of this unique experience and enjoy their time with us. Thank you for your understanding and providing your feedback. We wish this does not deter you from choosing us in the future. We all look forward to welcoming you back and serving you the better experience again. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for taking the time to leave us a comment. Your feedback is greatly appreciated and will be shared with our team. Knowing that our guests are satisfied with our service is a great encouragement for us to continue striving for excellence in future. We hope to have the opportunity to serve you again in the near future. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for sharing your stay experience with us. We are pleased to know that you enjoyed the hotel facilities such as the rooftop bar and swimming pool and that you found they were highlight of your stay. Additionally, the room was spacious and comfortable for you. At Ibis Styles, we strive to provide the best superior service for our guests, and we sincere apologize for all inconvenience caused by the delay service of check-in. After investigating, we discovered that your reservation is reserved with the special rate which required the staff ID upon check-in for affirmation. Unfortunately, the document presented to the staff is different from our requirement. Therefore, it took time to verify your document. We sincerely apologize once again for this. Please rest assured that all feedback will be shared with the team as we are constantly working toward improving our service and enhancing our guest\'s satisfactions. Regarding the hotel location, we understand that not all guests are comfortable with the general area surrounding the hotel due to its proximity to certain establishments. Although we cannot control what is outside of our property walls, we do ensure that our guests are provided with a safe and secure environment within the hotel itself. We hope that you will visit us again in the future and thank you once again for providing us with such a thoughtful review. Yours sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for your great score. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. We are pleased to read that you enjoyed the services and facilities. We are glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for your top score. We always endeavor our best to make sure our valued guests have a delightful experience while staying with us. We are pleased to read that you enjoyed the services and facilities. We are glad that you found everything was excellent and we are looking forward to welcoming you back in sometime soon. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for choosing Ibis Styles Bangkok Sukhumvit 4 as your choice of hotel in Bangkok. We are pleased to read that you had an overall pleasing stay and the staff service was met your satisfactions. At Ibis Styles, we are committed to providing the best experience for our guests. We will use your feedback to implement our service and enrich our guest\'s journey in future. We hope to have the pleasure of welcoming you back in this near future. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Dear Valued Guest, Thank you for sharing your stay experience regarding your stay at Ibis Styles Bangkok Sukhumvit 4. We apologize for any inconvenience that may have been caused during your stay. We strive to provide the best possible experience for all of our guests and we are disappointed to hear that we fell short of your expectations. We will take your feedback to the relevant departments and make necessary improvement to ensure that similar issues do not occur in the future. Thank you for bringing these issues to our attention and we hope to have the opportunity to make it up to you in the future. Yours Sincerely, Phasnonth Pornpanuwat, Assistant Guest Relation Manager