Aparthotel Adagio access Lille Vauban

Customer review rating 3.9/5 2,437 reviews

Aparthotel Adagio access Lille Vauban
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+ 15 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • A 10-minute walk from Old Lille

  • Close to SNCF train stations and the airport

  • Private indoor car park

  • Advantage 4

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • LILLE LESQUIN
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutique GourmandePaying
Catering
  • BreakfastPaying
  • Snack & beverage machine

Hotel location

Aparthotel Adagio access Lille Vauban

17 rue de Colson
59000
lille
france

Tel: +33320154343

Fax: (+33)3/20154301

Check-in from 15h00

Check out up to 11h00

  • TRANSPOLE :  12 SACRE COEUR

  • TRANSPOLE :  1 REPU BEAUX-ARTS

  • By plane

    LILLE LESQUIN At 13km / 8.08 miles - Shuttle free

  • By train

    LILLE FLANDRE At 2.5km / 1.55 miles

GPS :50.632767, 3.049859

Our accommodation(s)

Studio for 1 person

Accessible room
  • Max. number of persons: 1
  • Area: From 19 / 205 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Bathroom products
  • Direct dial telephone

Studio for two people

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Bathroom products
  • Direct dial telephone
Studios

Our guest reviews for
Aparthotel Adagio access Lille Vauban

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,437 reviews

tripadvisor

TripAdvisor Rating 3.5/5

449 reviews

Correct

Customer review rating 3.9/5

Daphné Solo - 30/08/2020 Confirmed reviews ALL

Well-located hotel with underground parking, only 20 mns on foot from the city center.

bof

Customer review rating 3.9/5

Anonymous Families - 24/08/2020 Confirmed reviews ALL

bof

Great value for money and a warm welcome

TripAdvisor rating 3.5/5

Musette_12 06/08/2020 TripAdvisor review

From booking onwards I was impressed with the lovely staff I dealt with, they were all really helpful and friendly. The location is perfect for access by car with its secure car park, far enough out of town to be easy to drive to but stil within easy walking distance of the main square. There are also loads of bars, restaurants and supermarkets nearby - don't miss the huge outdoor market on a Sunday morning at Wazemmes, just 10 mins away on foot. The bed was comfortable and the room was spotless. It would have been nice to have a kettle and the wifi was a bit hit and miss but the pros far outweighed the cons here and I'd not hesitate to recommend this Aparthotel or to visit again

Hello, Thank you for your kind comments! We are very happy that you had an excellent stay with us and we thank you for leaving a fully positive opinion! We hope to see you soon! We look forward to seeing you again, Louis

Good location

Customer review rating 3.9/5

Anonymous Business - 27/07/2020 Confirmed reviews ALL

A larger TV and a kettle would be appreciated. Staff very helpful, excellent location.

Great but lacked breakfast

Customer review rating 3.9/5

Kai Business - 25/07/2020 Confirmed reviews ALL

Great reception, room a bit tight, and lack of options in breakfast.

Hello, Thank you for taking the time to leave us an opinion about your stay. We are sorry that the breakfast options did not satisfy you and we apologize for that. It is true that we have to adapt to the current sanitary situation and we concede that the boxes are not very practical. Nevertheless, we are very happy that the welcome and your stay with us contributed to the success of your stay! We hope to see you again very soon, Louis

Good stay - Little expensive - Room is too small -- No floor matt

Customer review rating 3.9/5

Geethan Business - 24/02/2020 Confirmed reviews ALL

It was a good stay , but the the room was very small.. It is little expensive.

It was very outdated and plain.

Customer review rating 3.9/5

Agnes Families - 08/01/2020 Confirmed reviews ALL

The wallpaper was boring. The TV was too small and unexciting. There was a huge tank next to the toilet, which made the room crowded. The living room was uninteresting and the blanket on the sofa was old and dirty.

Dear YVES T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Below expectation accommodation

Customer review rating 3.9/5

Richard C. Couples - 20/11/2019 Confirmed reviews ALL

We booked a 2 night stay, but due to the very basic accommodation, which besides being extremely small for 2 people, was cold and in need of a good cleaning. We left after the first night and stayed in the Ibis Styles Grand Place for the 2nd night was extremely pleasant.

Horrible

Customer review rating 3.9/5

Virginie Families - 05/11/2019 Confirmed reviews ALL

I really did no appreciate my stay there : Our room was just horrible : small bed for 2 people, no bed side table, small TV, horrible smell in the corridors. We arrived at night time and had to walk in the dark under the rain to find our room - no one helped and there was no lighting. The bathroom was even worse - the showe is really really small and the showe curtain sticks to you while showering. We only stayed for one night instead of 3

Dear VIRGINIE H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

Anonymous Families - 29/10/2019 Confirmed reviews ALL

appart sympa tranquille

Very experienced associates from the night mgr to the female Manager...the night mgr nice attitude but that it..No one seem to take a decision.

Customer review rating 3.9/5

Abel D. Solo - 16/10/2019 Confirmed reviews ALL

1. the room design is totally wrong... the flooring of cheap lino and durty..the heater in the bathroom located by the toilet seat is very wrong..if you are not careful enough it will burn you..the shower very small-barely you can turn in it..you cannot have a direct line set for local calls..the list is long..Accor needs to send a real Project/Operation Manager to check up this place..I know it is an Access Accor..then please, do not put your name on it..

Dear ABEL D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Adagio Access. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 3.9/5

Allison W. Couples - 15/10/2019 Confirmed reviews ALL

The room was old, some items did not function and very noisy

Dear ALLISON W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent

Customer review rating 3.9/5

Ashoke M. Families - 16/09/2019 Confirmed reviews ALL

Very well located, peaceful place, like to come again and stay

Always a pleasant stay

Customer review rating 3.9/5

Jackie M. Business - 09/09/2019 Confirmed reviews ALL

Staff very friendly and helpful. As a female staying alone I feel safe at this hotel.

Familial and friendly atmosphere

Customer review rating 3.9/5

R. M. Families - 03/08/2019 Confirmed reviews ALL

I felt like i have been previously at the hotel. Staff excellent very kind and helpful. Manager available, her office was opened all the time to meet guests. Location excellent.

Superb

Customer review rating 3.9/5

Adi2001 Families - 23/07/2019 Confirmed reviews ALL

A very good choice. Staff is very kind and helpfull.

Nice experience overall, the room is a little basic.

Customer review rating 3.9/5

Anonymous Business - 19/07/2019 Confirmed reviews ALL

I don't like shower curtains. Prefer glass.

Dear MILAN K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bitten by bed bugs

Customer review rating 3.9/5

Tony. Friends - 06/07/2019 Confirmed reviews ALL

The room itself was OK but, the following afternoon all 4 of us in the group had at least 5 bites from what I can only assume to be bed bugs etc. 1 of our group has 9. Not happy at all.

Dear ANTHONY G., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

3 night stop in Lille

Customer review rating 3.9/5

P&b E. Couples - 23/06/2019 Confirmed reviews ALL

We arrived at the hotel after a lengthy drive. Reception was busy, not helped by the one printer used by the receptionist, being used by another staff member to print out large documents at a time that invoices should be printed. Studio was adequate, but we felt we counld have had more of a hotel experience, rather than an apartment experience. For 1st time visitors the layout of the site is confusing and the receptionist did not explain where our room was located, Block 5, in relation to reception. Also the room key given did not have an electronic fob for the front door of the property. this was sorted out quite swiftly by another member of staff when we explained the issue, havinbg returned from a walk and unable to re-enter the hotel. Car parking was 8 euros a night, but well worth the cost of secure underground car parking.

Toilets not functioning

Customer review rating 3.9/5

Olivier Families - 11/06/2019 Confirmed reviews ALL

Not really pleasant

Dear Mister L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. We are really sorry that your experience did not meet your expectations. First of all, we would like to apologise for the cleanliness of your apartment at the time of your arrival. Upon your next stay, please let us know immediately so that we can ask the cleaning team to deal with the situation as fast as possible. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be informed that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to have a better experience in the future. Sincerely, The direction.

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