Aparthotel Adagio access Lille Vauban

Customer review rating 3.9/5 2,580 reviews

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Aparthotel Adagio access Lille Vauban
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+ 16 Services

Hotel extras

  • A 10-minute walk from Old Lille

  • Close to SNCF train stations and the airport

  • Private indoor car park

  • Advantage 4

Hotel location

Aparthotel Adagio access Lille Vauban

17 rue de Colson
59000 lille
france

Tel: +33320154343

Fax: (+33)3/20154301

Check-in from 15h00

Check out up to 11h00

  • TRANSPOLE :  12 SACRE COEUR

  • TRANSPOLE :  1 REPU BEAUX-ARTS

  • By plane

    LILLE LESQUIN At 13km / 8.08 miles - Shuttle free

  • By train

    LILLE FLANDRE At 2.5km / 1.55 miles

GPS :50.632767, 3.049859

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 69 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 69 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-in
    • Express check-out
  • Iron
    • Iron at reception
Access to property
  • Shuttle
    • LILLE LESQUIN
    • LIL
  • ADAGIO Additional charge
    • On site
  • Parking public Additional charge
    • Near the property

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio access Lille Vauban

100% genuine reviews from our guests

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ALL Rating 3.9/5

2,580 reviews

TripAdvisor Rating 3.5/5

451 reviews

well located but the could have been better

Customer review rating 3.5/5

Timothee H. Couples - 27/09/2021 Confirmed reviews ALL

great bed we slept very well, however there was a few negative points for example there was, from time to time a very bad sewage smell coming from the bathroom. The bathrom was clean but i think it was a plumbing problem, i recomend buying a plastic cover for the drain to avoid the smell to comme up when it is not used.

Dear TIMOTHEE h., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Lille Vauban. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Lucile

Correct

Customer review rating 3.5/5

Daphné Solo - 30/08/2020 Confirmed reviews ALL

Well-located hotel with underground parking, only 20 mns on foot from the city center.

bof

Customer review rating 2.0/5

Anonymous Families - 24/08/2020 Confirmed reviews ALL

bof

Great value for money and a warm welcome

TripAdvisor rating 5.0/5

Musette_12 06/08/2020 TripAdvisor review

From booking onwards I was impressed with the lovely staff I dealt with, they were all really helpful and friendly. The location is perfect for access by car with its secure car park, far enough out of town to be easy to drive to but stil within easy walking distance of the main square. There are also loads of bars, restaurants and supermarkets nearby - don't miss the huge outdoor market on a Sunday morning at Wazemmes, just 10 mins away on foot. The bed was comfortable and the room was spotless. It would have been nice to have a kettle and the wifi was a bit hit and miss but the pros far outweighed the cons here and I'd not hesitate to recommend this Aparthotel or to visit again

Hello, Thank you for your kind comments! We are very happy that you had an excellent stay with us and we thank you for leaving a fully positive opinion! We hope to see you soon! We look forward to seeing you again, Louis

Good location

Customer review rating 3.5/5

Anonymous Business - 27/07/2020 Confirmed reviews ALL

A larger TV and a kettle would be appreciated. Staff very helpful, excellent location.

Great but lacked breakfast

Customer review rating 4.0/5

Kai Business - 25/07/2020 Confirmed reviews ALL

Great reception, room a bit tight, and lack of options in breakfast.

Hello, Thank you for taking the time to leave us an opinion about your stay. We are sorry that the breakfast options did not satisfy you and we apologize for that. It is true that we have to adapt to the current sanitary situation and we concede that the boxes are not very practical. Nevertheless, we are very happy that the welcome and your stay with us contributed to the success of your stay! We hope to see you again very soon, Louis

Good stay - Little expensive - Room is too small -- No floor matt

Customer review rating 3.5/5

Geethan Business - 24/02/2020 Confirmed reviews ALL

It was a good stay , but the the room was very small.. It is little expensive.

It was very outdated and plain.

Customer review rating 2.0/5

Agnes Families - 08/01/2020 Confirmed reviews ALL

The wallpaper was boring. The TV was too small and unexciting. There was a huge tank next to the toilet, which made the room crowded. The living room was uninteresting and the blanket on the sofa was old and dirty.

Dear YVES T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Below expectation accommodation

Customer review rating 3.5/5

Richard C. Couples - 20/11/2019 Confirmed reviews ALL

We booked a 2 night stay, but due to the very basic accommodation, which besides being extremely small for 2 people, was cold and in need of a good cleaning. We left after the first night and stayed in the Ibis Styles Grand Place for the 2nd night was extremely pleasant.

Horrible

Customer review rating 1.5/5

Virginie Families - 05/11/2019 Confirmed reviews ALL

I really did no appreciate my stay there : Our room was just horrible : small bed for 2 people, no bed side table, small TV, horrible smell in the corridors. We arrived at night time and had to walk in the dark under the rain to find our room - no one helped and there was no lighting. The bathroom was even worse - the showe is really really small and the showe curtain sticks to you while showering. We only stayed for one night instead of 3

Dear VIRGINIE H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.0/5

Anonymous Families - 29/10/2019 Confirmed reviews ALL

appart sympa tranquille

Very experienced associates from the night mgr to the female Manager...the night mgr nice attitude but that it..No one seem to take a decision.

Customer review rating 1.0/5

Abel D. Solo - 16/10/2019 Confirmed reviews ALL

1. the room design is totally wrong... the flooring of cheap lino and durty..the heater in the bathroom located by the toilet seat is very wrong..if you are not careful enough it will burn you..the shower very small-barely you can turn in it..you cannot have a direct line set for local calls..the list is long..Accor needs to send a real Project/Operation Manager to check up this place..I know it is an Access Accor..then please, do not put your name on it..

Dear ABEL D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Adagio Access. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 0.5/5

Allison W. Couples - 15/10/2019 Confirmed reviews ALL

The room was old, some items did not function and very noisy

Dear ALLISON W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Can be batter

TripAdvisor rating 3.0/5

Sorocin Family - 21/10/2016 TripAdvisor review

At the enter in the room there is no soace for clothes, for jacets. No solt and papper, no shugar. not enought a power socet, only one neare the bad and one there the TV. Realy small place in bath for staf, no place to put a personal staf.

Good location but disappointing facility

TripAdvisor rating 2.0/5

simple_er Family - 18/03/2015 TripAdvisor review

This hotel was the one of 3 Adagio Aparthotels we stayed in during a recent family trip with 2 teenagers (hence the need for an apartment). It was by far the poorest quality. The location is good - close to downtown, in a very student-dominated area near a university, but the actual property is run-down and looks cheap inside. There seemed to be a lot of students and other young people living there long-term, which meant that it was noisy at times. There was also a lot of cooking occurring, which left the entire facility with an overpowering smell of frying. Many of the residents seemed to take the no-smoking policy to mean they should stand at their open windows and smoke, so more smells. This was a disappointing experience - the other 2 Aparthotels we stayed in obviously catered to business travelers and were much more upmarket. This one was significantly cheaper, but I would not have booked it if I had been aware of the noise, smells and general poor and cheap-looking appearance inside the property. Staff were friendly and as I mentioned, it was handy for getting to the city center, but it definitely did not meet up to the standards that the other 2 Aparthotel properties had led us to expect.

looks better than it does from outside

TripAdvisor rating 4.0/5

Andrew R Couples - 24/07/2014 TripAdvisor review

Outside the hotel and on the walk to the room looks not too good and at night no lighting of paths, but room was lovely and big with a small kitchen. bathroom a bit dated but functional. We had a room right on the top storey so nice and quiet. 15 minute walk into town.

Dear Customer, My team and I would sincerely like to thank you for taking the time to leave your comments. We are delighted to hear that you appreciated the quality of our rooms equipment. Indeed, it is one of the key advantages of Adagio and Adagio Access apartments Your comments encourage us to maintain and continually improve our quality of service. We hope to have the pleasure of welcoming you again to one of our aparthotels. Kind regards,

basic but comfortable

TripAdvisor rating 4.0/5

Derek T Couples - 12/04/2014 TripAdvisor review

Very friendly and helpful staff with very good english. Studio apartment was basic but comfortable for a stop over. A longer stay might be a bit cramped. Kitchen was equipped with everything you might need.

Good location and staff but my room in need of an overhaul

TripAdvisor rating 2.0/5

SussexMarie Solo travel - 31/08/2013 TripAdvisor review

I got this on a half price deal so paid less than £100 for 3 nights. At that price , I was prepared to accept the downsides but would have complained had I paid the full listed price of over £50 per night. The staff were friendly and helpful and the reception area is plain but fine. I didn't use the breakfast facilities so can't comment on that. My room, 447, was in a rather tired block. THe lift was scuffed and scratched inside and the main door to the block didn't lock, so the building didn't feel as secure as I would have liked. The room itself looked better in daylight but in the evening, the lighting was quite dull and the melamine furniture dark brown so it felt quite drab and a bit depressing. Both in the bathroom and the main room, some of the furniture had bits of melamine peeling and the large kitchen cupboard's shelves were not well fitted with gaps, although everything was clean. A full length mirror would have been useful. That said, the carpet did have stains on it and on entering the room, it had a very strong smell of stale tobacco, which was helped by leaving the windows open all the time but was still noticeable on entering the room. The shower cubicle was very small, so it was a constant battle to get de-stuck from the curtain but again it was clean and worked well. An advantage is free on street parking, if you canget a space. And plenty of places to eat and a decent supermarket within a couple of minutes walk. Alll in all, if you're on a tight budget, get a discount rate and just need somewher to sleep, it'll do but if my room is the same as the others, it needs attention to warrant the full price.

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