Aparthotel Adagio access Lille Vauban

TripAdvisor rating 3.5/5 446 reviews
Aparthotel Adagio access Lille Vauban
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Room 1

Number of guests
Children's age

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Hotel extras

  • A 10-minute walk from Old Lille

  • Close to SNCF train stations and the airport

  • Private indoor car park

  • Free, unlimited access to Gymstreet fitness center, 219 yards (200 m) from the aparthotel

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • LILLE LESQUIN
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutique GourmandePaying
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

Aparthotel Adagio access Lille Vauban

17 rue de Colson
59000
lille
france

Tel: +33320154343

Fax: (+33)3/20154301

Contact email

Check-in from 15h00

Check out up to 11h00

  • TRANSPOLE :   12 SACRE COEUR

  • TRANSPOLE :   1 REPU BEAUX-ARTS

  • By plane

    LILLE LESQUIN At 13km / 8.08 miles - Shuttle free

  • By train

    LILLE FLANDRE At 2.5km / 1.55 miles

GPS :50.632767, 3.049859

Our accommodations

Studio for 1 person

  • Max. number of persons: 1
  • Area: From 19
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone

Studio for two people

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone

One-bedroom apartment for 4 people

  • Max. number of persons: 4
  • Area: From 24
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathroom products
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio access Lille Vauban

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,286 reviews

tripadvisor

TripAdvisor Rating 3.5/5

446 reviews

It was very outdated and plain.

Customer review rating 3.9/5

Agnes Families - 08/01/2020 Confirmed reviews ALL

The wallpaper was boring. The TV was too small and unexciting. There was a huge tank next to the toilet, which made the room crowded. The living room was uninteresting and the blanket on the sofa was old and dirty.

Below expectation accommodation

Customer review rating 3.9/5

Richard C. Couples - 20/11/2019 Confirmed reviews ALL

We booked a 2 night stay, but due to the very basic accommodation, which besides being extremely small for 2 people, was cold and in need of a good cleaning. We left after the first night and stayed in the Ibis Styles Grand Place for the 2nd night was extremely pleasant.

Horrible

Customer review rating 3.9/5

Virginie Families - 05/11/2019 Confirmed reviews ALL

I really did no appreciate my stay there : Our room was just horrible : small bed for 2 people, no bed side table, small TV, horrible smell in the corridors. We arrived at night time and had to walk in the dark under the rain to find our room - no one helped and there was no lighting. The bathroom was even worse - the showe is really really small and the showe curtain sticks to you while showering. We only stayed for one night instead of 3

Dear VIRGINIE H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

Anonymous Families - 29/10/2019 Confirmed reviews ALL

appart sympa tranquille

Very experienced associates from the night mgr to the female Manager...the night mgr nice attitude but that it..No one seem to take a decision.

Customer review rating 3.9/5

Abel D. Solo - 16/10/2019 Confirmed reviews ALL

1. the room design is totally wrong... the flooring of cheap lino and durty..the heater in the bathroom located by the toilet seat is very wrong..if you are not careful enough it will burn you..the shower very small-barely you can turn in it..you cannot have a direct line set for local calls..the list is long..Accor needs to send a real Project/Operation Manager to check up this place..I know it is an Access Accor..then please, do not put your name on it..

Dear ABEL D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Adagio Access. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 3.9/5

Allison W. Couples - 15/10/2019 Confirmed reviews ALL

The room was old, some items did not function and very noisy

Dear ALLISON W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent

Customer review rating 3.9/5

Ashoke M. Families - 16/09/2019 Confirmed reviews ALL

Very well located, peaceful place, like to come again and stay

Always a pleasant stay

Customer review rating 3.9/5

Jackie M. Business - 09/09/2019 Confirmed reviews ALL

Staff very friendly and helpful. As a female staying alone I feel safe at this hotel.

Familial and friendly atmosphere

Customer review rating 3.9/5

R. M. Families - 03/08/2019 Confirmed reviews ALL

I felt like i have been previously at the hotel. Staff excellent very kind and helpful. Manager available, her office was opened all the time to meet guests. Location excellent.

Superb

Customer review rating 3.9/5

Adi2001 Families - 23/07/2019 Confirmed reviews ALL

A very good choice. Staff is very kind and helpfull.

Nice experience overall, the room is a little basic.

Customer review rating 3.9/5

Anonymous Business - 19/07/2019 Confirmed reviews ALL

I don't like shower curtains. Prefer glass.

Dear MILAN K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bitten by bed bugs

Customer review rating 3.9/5

Tony. Friends - 06/07/2019 Confirmed reviews ALL

The room itself was OK but, the following afternoon all 4 of us in the group had at least 5 bites from what I can only assume to be bed bugs etc. 1 of our group has 9. Not happy at all.

Dear ANTHONY G., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

3 night stop in Lille

Customer review rating 3.9/5

P&b E. Couples - 23/06/2019 Confirmed reviews ALL

We arrived at the hotel after a lengthy drive. Reception was busy, not helped by the one printer used by the receptionist, being used by another staff member to print out large documents at a time that invoices should be printed. Studio was adequate, but we felt we counld have had more of a hotel experience, rather than an apartment experience. For 1st time visitors the layout of the site is confusing and the receptionist did not explain where our room was located, Block 5, in relation to reception. Also the room key given did not have an electronic fob for the front door of the property. this was sorted out quite swiftly by another member of staff when we explained the issue, havinbg returned from a walk and unable to re-enter the hotel. Car parking was 8 euros a night, but well worth the cost of secure underground car parking.

Toilets not functioning

Customer review rating 3.9/5

Olivier Families - 11/06/2019 Confirmed reviews ALL

Not really pleasant

Dear Mister L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Lille Vauban. We are really sorry that your experience did not meet your expectations. First of all, we would like to apologise for the cleanliness of your apartment at the time of your arrival. Upon your next stay, please let us know immediately so that we can ask the cleaning team to deal with the situation as fast as possible. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be informed that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to have a better experience in the future. Sincerely, The direction.

It is not terrible, but would not stay there again

Customer review rating 3.9/5

Anonymous Business - 28/05/2019 Confirmed reviews ALL

Staff were polite, room was relatively quiet, although the lift was noisy. Sheets and towels were clean, but the toiled had not been cleaned thoroughly, neither had the carpet been vacuum-cleaned. The carpet had stains and burns, it did not feel clean. There were crumbs and toenails under the bed. Shower courtains were moldy at the edge. Overall, the facilities are tatty, in need of refurbishment. The kitchen section was fine. It was not made clear to me that the room would not be cleaned every day. I was under the impression that it was a serviced appartment. I stayed at an aparthotel of the same chain in Lyon, and it was much better, the room was cleaned every day.

Good place for a short stay

Customer review rating 3.9/5

Felix K. Families - 12/05/2019 Confirmed reviews ALL

Most friendly people at the reception, modest quality of the room.

Customer review rating 3.9/5

Peter J. Business - 08/04/2019 Confirmed reviews ALL

It was a great stay as usually. The only remarks was about the internet, which was not optimal this time.

Fine

Customer review rating 3.9/5

Am Friends - 13/03/2019 Confirmed reviews ALL

The condition of the rooms is terrible. On the pictures they look much nicer. The bed linen is with holes. The carpet is with huge spots.

Professionel

Customer review rating 3.9/5

H. Business - 18/01/2019 Confirmed reviews ALL

Super

Excellent

Customer review rating 3.9/5

Vassilena Solo - 14/01/2019 Confirmed reviews ALL

Excellent

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