Mercure Maidstone Great Danes Hotel 4 stars
Customer review rating (ALL Rating) 3.9/5 713 reviews
Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
Maidstone Bus Station:
LONDON GATWICK At 71.62km / 44.5 miles
PORTS TO FRANCE At 57.94km / 36 miles
HOLLINGBOURNE At 2.57km / 1.6 miles
MAIDSTONE EAST At 7.24km / 4.5 miles
Check-in from - Check out up to
Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.
All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.
Our guest reviews
100% genuine reviews from our guestsFind out more
TripAdvisor rating 4.0/5
sprincey Families - TripAdvisor review
Came for dinner as a family for my parents wedding anniversary. Great to see they have had a much needed refurbishment. Service was great, very friendly. Food had mixed reviews between us all. For most of us it was good, but those that had the pork belly and prawn cocktail were not happy. Apparently the cocktail sauce was tasteless and the crackling on the pork soggy. Also all condiments come in sachets, which for a 4* hotel is a bit off. There really could do with a bit of music in the bar/restaurant just to give it a bit of atmosphere. Overall good but a bit pricey for what it is. My parents were happy and that was the main thing.
TripAdvisor rating 3.0/5
B F TripAdvisor review
Fabulously huge room and bed. Very clean. Great breakfast. Great swimming pool. Decor tired. Felt a little odd having to walk past court room staff as we went to and from room to restaurant/spa area.....also meant we had to go a round-about-route to our room each time as certain rooms were inaccessible to the public due to security for the court process. In the evening, we had a farcical situation, where staff were unable to unlock doors for us to be able to reach the bar to get a drink! We were trapped! In the end we climbed through the window in order to reach the bar!!! But a great trip - able to use the pool and gym lots. Lovely inner garden courtyard to sit in (shady and with water feature). Staff friendly and tried to be helpful. Breakfast staff good with our children
Good location, comfortable, good restaurant hotel
Customer review rating 4.0/5
Jon Families - Confirmed reviews ALL
Great value deal found through the Accor All app. Room was comfy, staff friendly and helpful and the food decent value.
Dear Jon, We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lissy Thornqvist General Manager
Customer review rating 2.5/5
C. Couples - Confirmed reviews ALL
We had a Bed, breakfast & dinner arrangement. Unfortunately the room had not been cleaned on our arrival. The dinner was good The breakfast had a limited choice and was warm (everything from the fried eggs to the beans to the tomatoes.
Dear Peter, Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lissy Thornqvist General Manager
Customer review rating 5.0/5
Marie W. Couples - Confirmed reviews ALL
Booked for 1 night to attend a wedding. Very conveniently situated and a clean comfortable hotel, Good breakfast.
Dear Marie, We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lissy Thornqvist General Manager
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