Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 559 reviews

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Description

Hotel extras

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Our accommodation(s)

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Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

GPS:56.397455, -3.436108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  559 reviews

TripAdvisor Rating  3.4/5  1,620 reviews

Customer review rating 2.0/5

Colin R. Solo - Confirmed reviews ALL

My room 207 desperately needs to be upgraded. Carpet is worn, shower pressure very low, TV screen had faulty screen. I suppose you get what you pay for.

Dear Colin, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Perth Hotel team

Customer review rating 4.0/5

Bette C. Solo - Confirmed reviews ALL

Besides above. All the people who worked there, could not be more helpful.. in my hour of need. I had been involved in a car accident. So I thank all.

Dear Bette, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The team at the Mercure Perth Hotel

Customer review rating 5.0/5

Jason K. Couples - Confirmed reviews ALL

Loved every minute, always feel well looked after and important when staying here.

Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The team at the Mercure Perth Hotel

Let down

TripAdvisor rating 2.0/5

659Kate TripAdvisor review

Central location and totally let down with the state of bedroom , Frayed carpet and cold , noisy radiator Bathroom needs revamp Won’t return at those prices

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards, Team Mercure Perth, Scotland

Customer review rating 2.0/5

Julie M. Business - Confirmed reviews ALL

Room was cold, area where we ate dinner was freezing, (beside front door) had hot water bottle up my jumper to keep warm, bar staff had woolly scarfs on

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards, Team Mercure Perth, Scotland

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Other web-users rate our hotel

  • 827 reviews 9/10 Location
  • 1,181 reviews 4.6/10 Room
  • 1,560 reviews 9.5/10 Service
  • 56 reviews 1.8/10 WiFi
  • 541 reviews 4.6/10 Vibe
  • 461 reviews 4.1/10 Amenities
  • 453 reviews 7.5/10 Breakfast
  • 432 reviews 5.7/10 Cleanliness

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