Mercure Edinburgh City Princes Street Hotel 3 stars

TripAdvisor rating 3.5/5 3,063 reviews
Mercure Edinburgh City Princes Street Hotel
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Hotel extras

  • 200 metres from Edinburgh Waverley train station

  • Catch a tram or a bus direct to Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG
edinburgh
united kingdom

Check-in from 14h00

Check out up to 12h00

  • EDINBURGH :   EDINBURGH

  • By plane

    EDINBURGH At 12.87km / 8 miles

  • By train

    EDINBURGH WAVERLEY At 0.32km / 0.2 miles

GPS :55.952573, -3.194425

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and many have views of Edinburgh Castle and Princes Street Gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrad e to a spacious seventh-floor superior room with your own private balcony looking out towards Edinburgh's fortified hilltop castle.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 3 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 double bed and castle view

  • Max. number of persons: 2
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior room with 1 double bed and castle view

  • Max. number of persons: 2
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Our restaurants and bars

SCOTT'S ON PRINCES STREET

Type of cuisine: Bistro

Photo non contractuelle / Strictly non binding

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCOTT'S ON PRINCES STREET BAR

Photo non contractuelle / Strictly non binding

Scott's on Princes Street bar offers a range of cocktails, wines, beers, spirits and soft drinks with helpful, experienced bar staff and mixologists, who will ensure that you have everything you need. Light meals are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh City Princes Street Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

8,559 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,063 reviews

Decent hotel in a great location.

TripAdvisor rating 3.5/5

decembersnow Couples - 09/12/2019 TripAdvisor review

Decent hotel in a great location. We have stayed there several times. We requested a room overlooking Princes Street. We like that as we like the open aspect and the bustle. Decent breakfast with lots of choice. Staff very pleasant and helpful.

Niggle

TripAdvisor rating 3.5/5

rjsm17315 Couples - 05/12/2019 TripAdvisor review

It seems there is an issue with the key cards not being read by the lifts, sometimes they work sometimes not. At one point there were 5 of us in the lift and only one card would release the lock. All seem fine in the room locks.

Festive Visit

Customer review rating 4.0/5

May Couples - 04/12/2019 Confirmed reviews ALL

Excellent from start to finish. Friendly staff clean and comfy room and superb breakfast.

Customer review rating 4.0/5

Frank H. Couples - 04/12/2019 Confirmed reviews ALL

Room satisfactory we would have preferred a shower to walk into not over the bath, lovely breakfast otherwise every thing ok

Very good

Customer review rating 4.0/5

Mags Couples - 04/12/2019 Confirmed reviews ALL

Excellent value for a second year. Dinner good for £22.00. Castle view room was great...what a view!!

Pleasant stay

Customer review rating 4.0/5

S C. Friends - 03/12/2019 Confirmed reviews ALL

Always enjoy my stay at the Mercure Princes Street and have been staying at the hotel for a number of years. Was a bit disapointed with the service in the bar area of the hotel - tried twice to have drinks before heading out for the evening but ended up leaving without being served. Only one person behind the bar while a number of other staff buzzing around the bar/eating area yet no other staff member helped out at the bar. This was on a Friday/Saturday evening - I would have thought one of the busiest times when hotel would have made sure enough staff were available to serve drinks.

Mrs

Customer review rating 4.0/5

Alison T. Couples - 03/12/2019 Confirmed reviews ALL

Amazing

excellent.

Customer review rating 4.0/5

Kalpesh S. Solo - 03/12/2019 Confirmed reviews ALL

fantastic room, excellent service. helpful staff,

Lovely hotel in an excellent location

Customer review rating 4.0/5

Cmc Friends - 03/12/2019 Confirmed reviews ALL

Very enjoyable stay, breakfast excellent and the location was perfect for our trip. Staff were very welcoming and helpful.

Room was dated. No view due to scaffolding. No toilet paper in reception toilets, despite asking 3 times and waiting 40 minutes.

Customer review rating 4.0/5

Rachel B. Families - 03/12/2019 Confirmed reviews ALL

I’ve stayed previously and our room was beautiful. This time the room and the bathroom were very dated. The view was of the rear of another building. When we escaped the awful view and went to the bar, the view was also non existent due to scaffolding ok over the front of the building. My son needed the toilet by reception, but came back out as there was no toilet paper and despite asking reception 3 times to replenish it and waiting 40 minutes, after a heated discussion with a man on reception, it was eventually replenished.

Average

Customer review rating 4.0/5

L. Couples - 03/12/2019 Confirmed reviews ALL

Dated room

Customer review rating 4.0/5

Jan E. Friends - 02/12/2019 Confirmed reviews ALL

Very small double room, tried to upgrade to a larger room, but none available.

Stunning view, lovely restaurant, terrible hygiene in room and broken accessibility for wheelchairs as lift broken.

Customer review rating 4.0/5

Kathryn T. Couples - 02/12/2019 Confirmed reviews ALL

The lift was broken on arrival, I thankfully can walk a little but it was very disappointing that whilst on the telephone no-one had mentioned it, knowing I was in a wheelchair. The toilet seat had a blood clot from a woman on the lid and the bed cover at the bottom had a dried blood stain. I removed it as my husband needed the toilet and wouldn't have gone if I hadn't. It's a serious error as it was blood, and it was a clot so had not dried. We then found a dried blood stain on the bed cover. I have emailed twice with a photograph of this but after a week have heard nothing back. The view was amazing and the restaurant was lovely with a nice breakfast. I didn't like that the gentleman on reception said we should have reported the problems immediately. We arrived at 5.30, I needed a rest due to my health, I rested and then slept in my clothes. We were there a very short time and were checking out on the morning so didn't want to waste any of our brief visit complaining. I'm very disappointed we have not had a response to my two emails as it isn't just a tired room etc that I was writing to you about.

Customer review rating 4.0/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

The hotel was lovely friendly staff great location , breakfast was beautiful but the only complaint was the bed was far too hard.

Met expectations

Customer review rating 4.0/5

Tom Couples - 02/12/2019 Confirmed reviews ALL

We were in Edinburgh for a number of meetings and to meet up with friends. The hotel met our requirements and expectations. The location is excellent.

Most enjoyable.

Customer review rating 4.0/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

The staff was courtesy and the overall stay enjoyable.

Miss

Customer review rating 4.0/5

Mandy T. Families - 02/12/2019 Confirmed reviews ALL

It’s the second time i’ve stayed in the mercure staff pleasant and friendly location is ideal

Relaxing

Customer review rating 4.0/5

Janice D. Friends - 02/12/2019 Confirmed reviews ALL

wonderful location, especially wonderful staff (particularly in the restaurant) , wonderful food, just had the best time, just wish we had been able to stay for more than one night

Needing Refurbished

Customer review rating 4.0/5

Margaret Couples - 01/12/2019 Confirmed reviews ALL

The food was nice but the room needs decorating, we have pictures to prove how it was and how the carpet was stained, marks on walls. It was not nice. We have already emailed and complained but not heard anything yet.

room size an absolute disgrace

Customer review rating 4.0/5

Kmsdokmkoewfmokw Couples - 01/12/2019 Confirmed reviews ALL

Hotel badly in need of upgrade. room sizes an absolute disgrace. breakfast ok

Our most recent 20 reviews

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