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Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating 4.0/5 9,520 reviews

ALLSAFE approved hotel

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Room 1

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How it works?
Mercure Edinburgh City Princes Street Hotel
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+ 7 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • Copy/print service available Paying

Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG edinburgh
united kingdom

Tel: +4401313421013

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • EDINBURGH :  EDINBURGH

  • By plane

    EDINBURGH At 12.87km / 8 miles

  • By train

    EDINBURGH WAVERLEY At 0.32km / 0.2 miles

GPS :55.952573, -3.194425

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and many have views of Edinburgh Castle and Princes Street Gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrad e to a spacious seventh-floor superior room with your own private balcony looking out towards Edinburgh's fortified hilltop castle.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 3 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 double bed and castle view

  • Max. number of persons: 2
  • Views: Historic side view *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior room with 1 double bed and castle view

  • Max. number of persons: 2
  • Views: Historic side view *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Our restaurants and bars

SCOTT'S ON PRINCES STREET

Type of cuisine: Bistro

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

SCOTT'S ON PRINCES STREET BAR

Scott's on Princes Street bar offers a range of cocktails, wines, beers, spirits and soft drinks with helpful, experienced bar staff and mixologists, who will ensure that you have everything you need. Light meals are also available.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Mercure Edinburgh City Princes Street Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

9,520 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,163 reviews

10

Customer review rating 4.0/5

Julie H. Friends - 14/06/2021 Confirmed reviews ALL

Good overall, breakfast excellent, service excellent, the only thing that let the rating down was the room was not cleaned or replenished for our second day. No milk coffee tea or clean towels & shower gel

Hotel was well located near the centre. Had a great stay

Customer review rating 4.5/5

Jacquelyn M. Couples - 14/06/2021 Confirmed reviews ALL

Room was lovely and staff were very pleasant and helpful

1st class location enjoyed our stay

Customer review rating 4.0/5

Jim W. Couples - 14/06/2021 Confirmed reviews ALL

3 nights nice stay friendly staff

Excellent location

Customer review rating 4.0/5

Mark M. Couples - 13/06/2021 Confirmed reviews ALL

Easy booking in process on arrival. Absolutely amazing view from restaurant unfortunately I cannot say same fine my room. Very disappointed.

Brilliant location

Customer review rating 5.0/5

S M. Friends - 13/06/2021 Confirmed reviews ALL

Lovely hotel, helpful staff and brilliant location .

Very central

Customer review rating 5.0/5

Mrs S. B. Couples - 13/06/2021 Confirmed reviews ALL

Very happy with everything good breakfast

Well located. Also good stay

Customer review rating 5.0/5

Ann O. Couples - 13/06/2021 Confirmed reviews ALL

Vickie on reception was very good at her job . Vickie told me nothing is a problem for her and it showed. She was very pleasant what a lovely young lady your company is very lucky to have her.

Central location and secure room access.

Customer review rating 4.0/5

Mr K. Couples - 12/06/2021 Confirmed reviews ALL

Room OK but sofa tired and shabby. Good breakfast in the spacious dining room. Reception girls very helpful. Plan to return.

Prime location and very welcoming staff

Customer review rating 4.5/5

Catherine C. Friends - 12/06/2021 Confirmed reviews ALL

Room was lovely and bed comfortable

Central location

Customer review rating 4.0/5

Rob B. Couples - 12/06/2021 Confirmed reviews ALL

Nice hotel room a little bit small

Lovely hotel

Customer review rating 4.0/5

Claire R. Couples - 11/06/2021 Confirmed reviews ALL

Superior room with balcony was amazing, refurbished room abd spectacular views. Staff extremely helpful and accommodating. Room was ready and checked in early. Very impressed. Breakfast was ok this let the score down as my I felt it wasn't worth the money and could have been better. Coffee cup had lipstick marks. But staff quickly resolved and apologised

Customer review rating 2.5/5

Lynn Couples - 10/06/2021 Confirmed reviews ALL

Room next to the generator so noisy not enough facilities in the room ie towels toliet roll tea/Coffee Iron didn't work

Enjoyable stay

Customer review rating 4.0/5

Elizabeth G. Couples - 10/06/2021 Confirmed reviews ALL

We enjoyed our visit to the Mercure on Princes Street Edinburgh. It is some time since we stayed there. Things are very different now because of Covid-19. Staff were very helpful, food was lovely and our room was quiet, which we had requested. There were time slots for breakfast which seemed to work well. In all a comfortable stay.

Rude service

Customer review rating 0.5/5

Calum Couples - 10/06/2021 Confirmed reviews ALL

Staff were rude and unhelpful. Have put a complaint in an email already stating everything.

Great location very central

Customer review rating 4.0/5

Elizabeth A. S. T. Friends - 10/06/2021 Confirmed reviews ALL

Clean, comfortable beds, good breakfast, great location. Helpful staff

Great stay

Customer review rating 4.5/5

Tina B. Couples - 10/06/2021 Confirmed reviews ALL

Nice hotel in a great position. Staff couldn’t have been more friendly and fast service for breakfast. Room could have done with a little updating but was spotlessly clean and no noise from other guests. Would definitely stay again thank you

Fantastic location

Customer review rating 2.5/5

Jill L. Families - 09/06/2021 Confirmed reviews ALL

Brill location but hotel rooms dirty and hotel needs a refurb. We had the superior room and it still wasn’t clean.

Mercure Edinburgh City Princess st

TripAdvisor rating 4.0/5

Coljan1701a 22/02/2020 TripAdvisor review

We have stayed in this hotel before and will do so again. The location is absolutely ideal, just a short walk from Waverley Rail station and on Edinburghs main shopping street with easy access to the gardens and the royal mile. We have always found the rooms clean and tidy with tea/coffee making facilities in the room. We also have breakfast at the in house restaurant as we love the buffet style dining and think it is very good value for money. All in all a great place to stay and highly recommended.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards. James Fraser General Manager

short stay

TripAdvisor rating 4.0/5

LightPacker597555 26/01/2020 TripAdvisor review

very nice room, water and biscuits supplied in room, clean with a good view of the castle, good selection for breakfast but had better at other hotels in edinburgh. there was alot of doors slamming at night time.

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We hope to see you again on your next visit to Edinburgh. Kind Regards, James Fraser General Manager

Christmas Stay

TripAdvisor rating 3.0/5

494grahamc 24/01/2020 TripAdvisor review

It did not appear clear to several members of staff that we had booked the christmas package and we kept being asked if we had booked or how were we paying despite it being "all inclusive" - this was annoying. Service in the restaurant on Christmas Eve (evening meal) was very slow. Otherwise, the stay was good.

Dear Guest, Thank you so much for your review! It is great to read that you really enjoyed your stay with us here at the Mercure Edinburgh City Princes Street Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards, James Fraser General Manager

Our most recent 20 reviews

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