Mercure Edinburgh City Princes Street Hotel 3 stars

We stayed here for 2 nights. The hotel is in a fantastic location. Our room was very small but clean. I thought the bathroom was dangerous. It was dangerous getting in and out of the shower. A strange noise came from the toilet every time it was flushed. Having said this I understand the hotel is undergoing a refurbishment and this can’t happen soon enough. The staff were fantastic and they were so helpful. The breakfast was amazing as was dinner at night. Overall our stay was pleasant but we won’t return until after the renovation is done.

Wonderful!

the room was shabby although ‘prestige’….the internet was intermittent over the two days we stayed and very slow when it did work..we were misled over the ‘dinner’ combo we paid for. When we asked the waiter how they priced if we went off the menu he advised that we would pay the difference. In fact we paid both the £22 of the deal plus the item cost…so for, sea bass we paid £22 plus £21 i.e. £43 which frankly is a rip off?

Great location friendly staff and comfortable accommodation.

WiFi was not stable enough to be of any real use - this was so throughout the 4 nights (X 2 rooms) stay, despite daily complaints. The only explanation given was to cite the upcoming major renovation - this doesn’t help me when I have work zoom meetings with Asia every evening. Room: great balcony with amazing view (although several floor boards are broken and very dirty between the boards, underneath), but state of the room leaves so much to be desired - dirty carpet, bathroom hook broken, table lamp not working, fixed furniture doesn’t fit anymore - fixed side tables, on both sides, are several feet away from the bed, for example. Location cannot be beat though… but beware of the noise of the tram, train, and people (especially on Friday/Saturday nights), and if you have noisy neighbors as I did (loud chit chat as well as breaking out into song…at 2-3am, after a boozy night out, no doubt) for light sleepers - it was very hot with no air conditioning, necessitating leaving the window and balcony door open through the night. So, I’d you want peace and quiet, do not choose this hotel… but for being in the thick of shopping, dining, and short walk across to old town, this location cannot be beat. Despite the negatives outlined above, I look forward to the promised multi million pound renovation…and shall return for sure.