Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 426 reviews

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Description

Hotel extras

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Our accommodation(s)

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Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

GPS:56.397455, -3.436108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  426 reviews

TripAdvisor Rating  3.5/5  1,559 reviews

Old and tired - overpriced

TripAdvisor rating 2.0/5

A5136JGsued TripAdvisor review

A very dated and tired hotel with worn carpets, squeaky floorboards and dingy bathrooms. Very limited parking on site with unsecured additional parking across the road both of which were full. Had to pay for overnight parking in alternative car park. Hotel seems to cater for large bus tours as 2 bus loads checked into the hotel and no dinner availability until after 8.30pm as they took priority. For £192 per night for one guest I had a tiny dated TV in room - slept in a single bed and had rough, hard towels. Certainly not offering value for money, very overpriced. Can’t comment on breakfast as I didn’t partake! Positive comment - water is very hot!

Dear Guest, Thankyou for taking the time to leave a review following your stayover. We are sorry to read of the issues faced with booking meals while at the hotel. We hope this did not inhibit you overall stay. Kind Regards, Team Mercure Perth Scotland

Great stay.

Customer review rating 5.0/5

Rooneys Couples - Confirmed reviews ALL

We found Mecure Perth Hotel very unique, most comfortable and throughly enjoyed our stay. Staff were absolutely amazing .

Dear Shobha, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Perth Scotland

Good stay

Customer review rating 4.0/5

Steve Business - Confirmed reviews ALL

Comfortable rooms, well located in centre, and very friendly employees in every department encountered.

Dear Stephen, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Perth Scotland

Staff good, shame about facilities.

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Rooms in need of attention, bath chipped, soap dish filthy, some furniture broken, wifi always down. Breakfast food frequently ran out. Interesting building in Old Mill, so potential. Saving grace good staff. Similar description applies to Mercure Aberdeen. Massive contrast to Mercure central Porto where currently staying.

Dear Edward, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure Perth Scotland

Lovely hotel and friendly staff

TripAdvisor rating 5.0/5

Aileen H TripAdvisor review

We had a joint 70th Birthday Celebration here with all our family and friends 65 in total in the Kinnoull Suite. Chloe and her team organised and made everything right for us. Staff are so friendly and nothing is any bother. Some of our guests stayed over , very comfortable rooms and the breakfast was very good. I would definitely recommend this Hotel .

Dear Aileen, Thankyou for taking the time to leave a review following your joint birthday celebration at the hotel! We are glad to read that the team looked after you during this time. We look forward to welcoming you back again soon. Kind Regards, Team Mercure Perth Scotland

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Other web-users rate our hotel

  • 560 reviews 9.4/10 Location
  • 867 reviews 4.6/10 Room
  • 1,053 reviews 9.3/10 Service
  • 35 reviews 2.5/10 WiFi
  • 334 reviews 8/10 Breakfast
  • 326 reviews 4.2/10 Vibe
  • 303 reviews 5.2/10 Cleanliness
  • 302 reviews 3.7/10 Amenities

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