Mercure Ayr Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 403 reviews

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Dalblair Road, Ayr, KA7 1UG AYR, United Kingdom

Description

Hotel extras

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

Our accommodation(s)

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Hotel location

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

GPS:55.460657, -4.63166

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  403 reviews

TripAdvisor Rating  3.5/5  1,095 reviews

Well located hotel in Ayr centre

Customer review rating 4.5/5

Anne M. Couples - Confirmed reviews ALL

Hotel was a short few minutes walk to the centre. Staff were very helpful especially the restaurant staff at breakfast. Breakfast was good with many choices.

Dear Alan M., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

Customer review rating 3.0/5

Lynne Friends - Confirmed reviews ALL

the xmas party night had its good and bad. Rooms where lovely, staff where very nice, breakfast was good. Party night its self was abit of a disapointment. Food was served cold and very late, beef had to get sent back to the kitchen. Dj i found very average, played alot of songs over again was told where not allowed to dance at certain points of the night.

Dear Lynne K., Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gordon Baillie

The hotel is well located for Ayr town centre, beach and bus station

Customer review rating 4.5/5

Evelyn J. Couples - Confirmed reviews ALL

We had a pleasant stay here, the room was excellent with a sea view. Breakfast was good but they put the hot food onto cold plates which meant food cooled too quickly

Dear Evelyn J., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

Strong smell in room!

Customer review rating 3.5/5

Sj Friends - Confirmed reviews ALL

On entering my room there was a distinctive and overpowering smell of bleach! It’s great to know that the rooms are cleaned but I am very sensitive to smell and have had migraines in the past from sleeping in a room with a similar smell. Fortunately this didn’t happen but I had to sleep with the window open and then encounter the road noise. It was ok for 1 night but overall the hotel is tired just as I was after my night there!!

Dear Sarah J., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

Well located

Customer review rating 5.0/5

Cathal A. Business - Confirmed reviews ALL

Fantastic hotel to stay in. Staff are great. Very friendly and helpful

Dear Cathal A., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie

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Other web-users rate our hotel

  • 303 reviews 9.1/10 Location
  • 542 reviews 6.5/10 Room
  • 514 reviews 8.8/10 Service
  • 224 reviews 6.5/10 Cleanliness
  • 212 reviews 7.5/10 Breakfast
  • 140 reviews 5.1/10 Food
  • 123 reviews 3.1/10 Amenities
  • 117 reviews 3.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.