Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 540 reviews

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Mercure Livingston Hotel - Image 1
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Mercure Livingston Hotel - Image 3
Mercure Livingston Hotel - Image 4
Almondview, Livingston, EH54 6QB EDINBURGH, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  540 reviews

TripAdvisor Rating  3.5/5  888 reviews

Well located

Customer review rating 3.5/5

Margaret Families - Confirmed reviews ALL

The experience was ok. Doors in rooms could do with a bit of upgrading as wood was split and scuffed on them. Was asked for email and told we would receive offers etc. Also for doing this would get a drink on the house that night. Have not received anything. Hotel was well situated for what we wanted. Enjoyed breakfast but granddaughter was upset there was no pancakes

Good Evening Margaret, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you stay with us again. Kind Regards Sharon

Good Customer Service

Customer review rating 4.5/5

Muhammad Y. B. Solo - Confirmed reviews ALL

Excellent Customer Service and Assistance with all my quires by Arleta, Rebecca and F&B manager.

Dear Muhammad Yaseer B., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Not the best

Customer review rating 1.0/5

D. Business - Confirmed reviews ALL

Booked online However on arrival could not get checked in due to shortage of rooms and no room available for 2nd night despite having booked same online. Only stayed one night and chose to go to a different hotel on 2nd night for fear of possibly not having a room

Dear Z D., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven Mercure Livingston

Nice food nice food nice drink love the studio rooms nice dressing gowns nice coffe machine’s to wake up to great servi

TripAdvisor rating 5.0/5

OnAir04950015708 Business - TripAdvisor review

Biswajit fantastic Service for breakfast in the mornings Good service all round Rebecca on receipt is the best nice and freindly any problems gets sorted nice clean rooms always hot water take away breakfast are spot on. Nice clean rooms always a pleasure

Dear OnAir04950015708, Thankyou for your lovely comments, we are delighted that you had a great stay with us and I'm sure Biswajit and Rebecca will pleased to learn that they have been mentioned as special contributors. Regards Jillian Leven Mercure Livingston

Mercure experience!!

TripAdvisor rating 5.0/5

Aiden C TripAdvisor review

When we arrived we were giving a warm welcome and a lot of help getting to our rooms. We were given a good meeting on what to expect on our work visit and times of everything we needed to know like food etc. All the staff was a fantastic bunch and I’m really looking forward to my next visit!!!

Dear 676aidenc, Thankyou for your lovely feedback, it's a pleasure to know that you had an enjoyable stay and we look forward to welcoming you back. Regards Jillian Leven Mercure Livingston

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Other web-users rate our hotel

  • 288 reviews 9.4/10 Location
  • 648 reviews 6.6/10 Room
  • 702 reviews 8.7/10 Service
  • 35 reviews 3.5/10 WiFi
  • 286 reviews 5.4/10 Food
  • 268 reviews 8/10 Comfort
  • 263 reviews 7.5/10 Cleanliness
  • 250 reviews 3.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.