Mercure Chester Abbots Well Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 659 reviews

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Description

Hotel extras

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

Our accommodation(s)

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Hotel location

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

GPS:53.185516, -2.848045

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  659 reviews

TripAdvisor Rating  3.5/5  2,706 reviews

Good family hotel

TripAdvisor rating 4.0/5

clappison Families - TripAdvisor review

The staff at this hotel are fantastic we found all the team to be helpful and polite especially the breakfast team. Swimming pool was a hit for our water baby who spent hours in the pool!! Very impressed that it was actually deeper than most hotel swimming pools. Breakfast was perfect loads of choice. Room wise did us for one night however we could hear people next door and the room was extremely warm. Also needs some updating. Overall we were impressed for a last minute family weekend away. There is a park and ride 5min walk away which is only £2.50 per adult for the day into the city.

Ok stay

Customer review rating 3.5/5

Lindsay M. Business - Confirmed reviews ALL

Walls paper thin can hear the neighbours.

Customer review rating 4.0/5

David L. Solo - Confirmed reviews ALL

Satisfactory

Penalty car park charges wreck this hotel

TripAdvisor rating 1.0/5

pwe0704 Couples - TripAdvisor review

We stayed on the 27/12 for 1 night. We pulled into the car park to drop off bags and pick up our friends who stayed the night previously. We stopped for 14 minutes and now have a £100! Charge. Despite numerous messages to the hotel no one has responded. We returned that afternoon and ate and drank in the bar. All was ok but the parking issue drags down the review rating and the ignoring of my complaint to the general manager shows me what they think of paying customers. At the very least I would expect an acknowledgment.

Clean and updated

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Comfortable beds, friendly staff and excellent location for park and ride into Chester

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Other web-users rate our hotel

  • 671 reviews 9.5/10 Location
  • 1,603 reviews 5.9/10 Room
  • 1,734 reviews 8.8/10 Service
  • 19 reviews 6.8/10 WiFi
  • 767 reviews 5.8/10 Comfort
  • 664 reviews 6.7/10 Cleanliness
  • 656 reviews 8.7/10 Breakfast
  • 521 reviews 5.2/10 Amenities

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