Mercure Liverpool Atlantic Tower Hotel

Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,560 reviews

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Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
United Kingdom

GPS:53.407618, -2.995191

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Our accommodation(s)

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,560 reviews

TripAdvisor Rating  4.0/5  3,611 reviews


TripAdvisor rating 5.0/5

Pioneer34360173682 TripAdvisor review

Nice staff clean room breakfast train station very near to hotel would like better lighting in room apart from tat perfect Yes i would stay at this hotel again the reception staff are kind and help in any way they can

Dear Pioneer34360173682, Thank you for the fabulous 5 star review, it is much appreciated. I will ensure the team see your feedback as they are always delighted to receive positive comments from our guests. Kind regards

Nice location

Customer review rating 3.5/5

Kenneth W. Friends - Confirmed reviews ALL

OK as always

Very tired hotel

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel is dirty and in desperate need of a upgrade as the facility are old and tired, the staff are poorly managed with not a clue and some of the offers are not advertised correctly as they not fit for purposes. They offer a three course dinner deal but there is no separate menu for the deal and it’s impossible to get the value they offer on the menu to get three course as stated

Good location but hotel desperate for a refurbishment!

Customer review rating 2.5/5

Delyth G. Friends - Confirmed reviews ALL

Very pleased with price through Secret Escapes but on arrival it soon became clear why it was so cheap. Whole hotel was in a sad state. Room was large with a lovely view but furniture and fittings were of a poor standard and not that clean!! Only one lift out of 3 were working causing long waits to use them. Breakfast was pretty basic and when we enquired about marmalade, were told that there wasn't any. Overall standard was poor and I would not stay there again or recommend it in its current state. Staff however were excellent!!!

Tired and filthy.

TripAdvisor rating 1.0/5

Quendale Business - TripAdvisor review

Filthy. This Hotel is tired and dirty. We arrived en mass for a conference at the Crowne Plaza a cross the road but were staying at the Mercury. 40 people trying to check in. One person on the reception and only 1 lift was working. Yes 1 !! Which isn’t great as I was on the 10th floor. We broke the trip up by having a beer on the second floor. I have in all my days never seen such a dirty and Delphi dated bar. This hotel says that it is a 4 star hotel. My TV was not working. Curtains were ripped and hanging off the runners. The door had a piece missing out of it at the bottom. It basically houses people from the cruise ships across the road, so they just don’t care. The staff were nice and friendly but when we told them about all the issues. They genuinely seemed embarrassed. I had to park in the NCP at the back as the hotel car park was full. Three days £53 !!!! The breakfast was OK but coffee was poor and the Orange juice was watered down. (no joke) Very dissatisfied. You have been warned.

Dear Quendale, Please accept my apologies for the shortfalls experienced. If possible I would like to discuss your feedback further with you, please contact Kind regards

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Other web-users rate our hotel

  • 2,391 reviews 9.3/10 Location
  • 4,084 reviews 5.9/10 Room
  • 2,873 reviews 8.4/10 Service
  • 28 reviews 6.4/10 WiFi
  • 1,785 reviews 5.1/10 Comfort
  • 1,622 reviews 3.6/10 Cleanliness
  • 1,401 reviews 6.8/10 Breakfast
  • 755 reviews 3.2/10 Amenities

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