Mercure Liverpool Atlantic Tower Hotel 4 stars

TripAdvisor rating 4.0/5 2,925 reviews
Mercure Liverpool Atlantic Tower Hotel
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • JOHN LENNONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 10 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
L3 9AG
liverpool
united kingdom

Tel: +448713769025

Fax: (+44)8713769125

Contact email

Check-in from 14h00

Check out up to 12h00

  • PARADISE STREET INTERCHANGE :   BUS INTERCHANGE

  • MOORFIELDS :   MOORFIELDS

  • By plane

    JOHN LENNON At 14.65km / 9.1 miles - Shuttle paying

  • By train

    LIVERPOOL CENTRAL At 0.48km / 0.3 miles

GPS :53.407618, -2.995191

Our accommodations

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Classic Double Bedroom

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Classic Twin Bedroom

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Family Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Suite

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

VISTA RESTAURANT

Type of cuisine: International

Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VU BAR AND TERRACE

Photo non contractuelle / Strictly non binding

Our Vu Bar has great views of Liverpool and a perfect place to enjoy a selection of drinks including cocktails, a snack or a meal. The terrace is a great sun trap in warmer months for alfresco refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 116

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Liverpool Atlantic Tower Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,040 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,925 reviews

Shocked at your incompetence

Customer review rating 4.2/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

I’m sure if you did your homework you soon realise I never stayed due to an unexpected operation, yet I keep getting emails thanking me for my stay! This doesn’t fill me with confidence that you take any notice of your guests!

Poor value

Customer review rating 4.2/5

Richard Couples - 03/12/2019 Confirmed reviews ALL

Stayed Friday to Sunday. Noisy both nights around 3/4 am when the partygoers roll in. Could hear people chatting in next room even at modest volumes. Some minor issues with room - no shelving in the wardrobe, Show fitting hanging off in the bathroom. Only 2 teabags and no biscuits - that's taking the biscuit at £180/night!. Receptionist told us about the great view on arrival and to be fair we were looking out onto the Liver building but unfortunately it was half obscured by condensation in the double glazing. Bar expensive. Breakfast was good as is the view from the restaurant. Hotel location is excellent - short walk to all the attractions. Overall disappointed

Very pleasant

Customer review rating 4.2/5

Andy W. Couples - 03/12/2019 Confirmed reviews ALL

Great location, cold room and £375 for 2 nights with no breakfast would have expected more than 2 teabags and milk pots each.

Needs updating and ventilation

Customer review rating 4.2/5

Elisabeth S. W. Couples - 03/12/2019 Confirmed reviews ALL

The room was to damp. The carpet felt moist and the window was wet. It smelled damp in the hallway on floor 11. Good service, good location, good breakfast

Excellent, lovely clean rooms and helpful staff

Customer review rating 4.2/5

Yvonne Friends - 02/12/2019 Confirmed reviews ALL

Lovely hotel, warm welcome. Very clean lovely rooms with views over looking the river and Liver buildings

Food was terrible and the room smelt of cigarette

Customer review rating 4.2/5

Laura Business - 01/12/2019 Confirmed reviews ALL

The food served for breakfast, lunch and dinner was appalling. By the second day I couldn’t eat anything due to the food being not fresh, had no flavour and some food inedible. The room was pleasant however smelt awful. All in all It wasn’t a great experience and I wouldn’t recommend to others.

Lovely stay

Customer review rating 4.2/5

Deborah Friends - 01/12/2019 Confirmed reviews ALL

Lovely

Very Enjoyable

Customer review rating 4.2/5

Jan T. Couples - 01/12/2019 Confirmed reviews ALL

Wonderful views from our room. All staff friendly, professional and efficient. Very convenient location for all we wished to see and do in Liverpool Only minor issues: Found lighting in the room very dim. ( someone with a sight defect could really struggle) Also, the bath towels were a little small

Very good staff on front desk room was excellent with fantastic view

Customer review rating 4.2/5

Graham G. Couples - 01/12/2019 Confirmed reviews ALL

Was a great experience throughout checking in to checking out the staff on front desk was fantastic breakfast was good well worth the money and yes we will be back soon for another great experience

Hotel brilliant sleeping not so good

Customer review rating 4.2/5

Michelle G. Couples - 01/12/2019 Confirmed reviews ALL

Having this two night stay for my 50th birthday off colleagues from work I was really looking forward to my stay . We stayed in room 522 privilege we had everything we needed. On our first night we was woken at 2.00am by occupants in room 523 with loud shouting ,banging , laughing which they finally went quiet at 2.45am. The next night at 12.00pm approx with was woken again by loud singing of when the saints come marching in and laughing. By now I had enough and went to reception to see if we could have another room so we could get some sleep we was dealt with by a very polite man who sorted another room for us room 601. So in the middle of the night we had to gather all our belongings together and we moved rooms. Having two nights without proper sleep this ruined my experience.

Mr Marcus f.

Customer review rating 4.2/5

M F. Couples - 29/11/2019 Confirmed reviews ALL

Staff friendly but Hotel is very tired and needs refurbishment. Room was cold and poorly serviced, not very clean.

Nice hotel, close to everything

Customer review rating 4.2/5

Eamonn K. Friends - 27/11/2019 Confirmed reviews ALL

All good, staff friendly

Always enjoy my stay with you

Customer review rating 4.2/5

Margaret G. Families - 27/11/2019 Confirmed reviews ALL

I really enjoyed my stay with you. My daughter came with me this time and really enjoyed herself.

Great location, tired hotel.

Customer review rating 4.2/5

P W. Couples - 26/11/2019 Confirmed reviews ALL

The welcome and the service given were very good. However, considering the rate charged, the hotel is in dire need of refurbishment. More thought too needs to be given on the breakfast buffet experience which involves a tight bottleneck, all to ensure the window view.

Great stay as always.

Customer review rating 4.2/5

Val Friends - 26/11/2019 Confirmed reviews ALL

We brought friends with us who also loved the hotel. Great location, great views and lovely staff. We had a few minor issues that were quickly and efficiently dealt with.

Nice hotel but a bit expensive for service received

Customer review rating 4.2/5

R G. Couples - 26/11/2019 Confirmed reviews ALL

The room was spacious and clean. Information on parking was poor before arrival especially for blue badge holders. Choice at breakfast poor in comparison to similar hotels e.g. no choice of different tea bags. Poor continental choice. Housekeeping did not clear away room service crockery nor supply new tea cups nor replenish tea bags and coffee.

Disorganised, forgot breakfast

Customer review rating 4.2/5

Guest Business - 25/11/2019 Confirmed reviews ALL

The first night when I arrived in the room it was freezing cold (in winter) as the heating had been set to icy air-conditioning rather than heating - I put the temperature up but it did no good as the settings needed to be completely changed which staff did the following day. I was leaving early on the last morning and paid for breakfast which I was told would be waiting at reception for me. I gave my order the evening before and told reception I was going to bed. Despite this the kitchen rang me at 10:30pm, waking me up to reconfirm the order. Then when I checked out at 3am I was told they had forgotten to do the breakfast anyway, so I left at 3am to work a 15hour day without breakfast despite having paid for it. They were also unable to print me an invoice, and eventually I had to leave without one. Also there was an internal doorway to another room within my room which meant that any sounds from the room next door were clearly audible also disturbing my sleep. Every time they put their light on this also shone under the internal doorframe. Disorganised and poor.

Mr G.S.

Customer review rating 4.2/5

G. S. Couples - 25/11/2019 Confirmed reviews ALL

Clean room, comfortable bed and good shower. The only let down was no drawers in the room.

MR NEIL F.

Customer review rating 4.2/5

Neil F. Couples - 24/11/2019 Confirmed reviews ALL

IT WAS QUITE NICE REALY GOOD BREAKFAST NICE ROOM AND NICE STAFF ONLY DOWN SIDE WAS THE BAR DRINKS WAY TO EXPENSIVE 12 POUNDS FOR A GLASS OF WINE AND A PINT OF LARGER HIGHWAY ROBBERY

Perfect location, friendly and helpful hotel staff and great accommodation

Customer review rating 4.2/5

Paul C. Friends - 24/11/2019 Confirmed reviews ALL

Perfect short visit to Liverpool.

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