Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating 4.2/5 5,359 reviews

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Mercure Liverpool Atlantic Tower Hotel
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • JOHN LENNONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)Paying
  • Bicycles rental (Nearby)Paying
Business services
  • 9 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
L3 9AG
liverpool
united kingdom

Tel: +4408713769025

Fax: (+44)8713769125

Check-in from 14h00

Check out up to 12h00

  • PARADISE STREET INTERCHANGE :  BUS INTERCHANGE

  • MOORFIELDS :  MOORFIELDS

  • By plane

    JOHN LENNON At 14.65km / 9.1 miles - Shuttle paying

  • By train

    LIVERPOOL CENTRAL At 0.48km / 0.3 miles

GPS :53.407618, -2.995191

Our accommodation(s)

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Classic Double Bedroom

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Classic Twin Bedroom

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Family Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Suite

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

VISTA RESTAURANT

Type of cuisine: International

Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Lunch

11:30 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VU BAR AND TERRACE

Non contractual photo

Our Vu Bar has great views of Liverpool and a perfect place to enjoy a selection of drinks including cocktails, a snack or a meal. The terrace is a great sun trap in warmer months for alfresco refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 116

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Liverpool Atlantic Tower Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,359 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,088 reviews

Great Time

Customer review rating 4.2/5

Gary Couples - 19/10/2020 Confirmed reviews ALL

Great position, view. Nice room

Dear Gary I., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Well located

Customer review rating 4.2/5

Anonymous Couples - 16/10/2020 Confirmed reviews ALL

Enjoyed our stay was missed informed at reception, didn't realise hotel had car park was told car park was round corner costing us £3 extra a night .

Dear Morag C., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Best location

Customer review rating 4.2/5

Mark L. Couples - 15/10/2020 Confirmed reviews ALL

Perfect location with the best views on the liver building and Mersey. The staff were lovely especially Kerry who was so helpful. This is the second time we have visited the property and it certainly won't be the last.

Dear Mark L., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Excellent stay

Customer review rating 4.2/5

Lynne Couples - 15/10/2020 Confirmed reviews ALL

Friendly helpful staff and hotel clean, observing safety regulations.

Dear Lynne C., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Great location and extremely friendly staff!!!

Customer review rating 4.2/5

Simon P. Couples - 15/10/2020 Confirmed reviews ALL

Totally enjoyed our stay, perfect location to the City, the staff were amazing especially Nicola and Graeme who made us feel most welcome! I can’t say a bad word. Brilliant time.

Dear Simon P., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Well located, excellent stay.

Customer review rating 4.2/5

Kineisha Friends - 14/10/2020 Confirmed reviews ALL

I had a very comfortable stay, lovely and friendly staff. Clean room, well presented.

Dear Kineisha N., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Great stay

Customer review rating 4.2/5

Tony L. Solo - 13/10/2020 Confirmed reviews ALL

Good hotel, very clean, Covid aware and safe at all times.

Dear Tony L., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Really well located

Customer review rating 4.2/5

Geraint J. Couples - 11/10/2020 Confirmed reviews ALL

a perfect hotel for us , straight out the tunnel staff were very helpful and friendly and my girlfriend absolutely loved our room with a view of the liver building. 10 min walk to liverpool one. We will stay again

Dear Geraint j., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Well located

Customer review rating 4.2/5

Richard W. Couples - 10/10/2020 Confirmed reviews ALL

Complimentary room upgrade on arrival , Nice spacious room with excellent view of liver buildings, all in all enjoyable staying

Dear richard W., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Great room but Very poor breakfast arrangements

Customer review rating 4.2/5

Nicky S. Couples - 10/10/2020 Confirmed reviews ALL

Got a superior room on a Travelzoo offer - very pleased. Great view of the Liver Building. Toilet cistern constantly flushing & still played up after having been “fixed”. Noisy neighbours (2 Liverpudlians, 2 Scots in same room On the last night before Liverpool was locked down) who stopped Partying when we finally called reception at 12.30. Breakfast was really badly arranged in Covid times. We had stayed in the Village Hotel in Chester the previous 2 nights & they had done a fried breakfast on a tray to the table along with served drinks & toast. At Mercure the fried breakfast was served, everything else was a free-for-all. There were circles on the floor where guests were supposed to stand & wait (clearly nobody did) & as my partner is high risk, I wouldn’t let him leave the table & I had to queue for everything - appalling & dangerous. If you’d like to discuss further, my number is 07…87. Thank you

Customer review rating 4.2/5

T. O. Couples - 10/10/2020 Confirmed reviews ALL

Perfect central location.

Dear T. Terry, We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Amazing views

Customer review rating 4.2/5

Madison Couples - 09/10/2020 Confirmed reviews ALL

We were given a room upgrade upon arrival which we were over the moon with. The room bed and bathroom were an amazing size and very good value for money. Would definitely stay in another Mercure hotel. Location was suitable for all our needs and quiet on a night time.

Dear Madison H., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott
Customer review rating 4.2/5

Anonymous Friends - 08/10/2020 Confirmed reviews ALL

We came to Liverpool for my friends birthday, on the booking I was promised a room upgrade, when we arrived at the hotel we were told as it was a twin room there was no upgrade available. On the early hours of Saturday morning about 1.30 there was a very noisy group outside our room that woke us up. When we went down for breakfast we were shown where to get coffee and cereal and juice, the lady asked us if we wanted a full english breakfast we asked if we could have eggs on toast and was told no it was a full English or nothing, we declined. While we were eating our breakfast pastries the lady then came over to us and said she needed our table as we were only allowed 30 minutes to eat. You can not expect guests to get their coffee and juice and eat cereal and a full English in 30 minutes and I have never been in a hotel before where they do. Once again in the early hours of Sunday morning we were woken by the same noisy people, I actually rang down to reception and left the phone ringing for about 5 minutes and nobody answered the phone!!!! When we were checking out we were asked our number and told to put or dirty key card in the box, we were not asked about our stay or anything. Customer care was non existent.

Dear Mandy S., Thank you for taking the time to tell us about your experience at the Mercure Liverpool Atlantic Tower Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Comfortable stay

Customer review rating 4.2/5

Jo G. Couples - 07/10/2020 Confirmed reviews ALL

Felt confident staying here with the precautions put in place. Staff very polite and friendly. Appreciated the flexibility when we had to make changes to the booking due to additional local lockdown restrictions. Thank you to Deppy for our communications. The room was very comfortable and had a fabulous view. Breakfast was fine, would prefer fresh milk with coffee but appreciate the difficulties in providing a Covid safe experience. Guests could be spaced out more though as the restaurant was quite empty. Overall a very comfortable stay.

Dear Jo G., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott
Customer review rating 4.2/5

Michelle H. Couples - 07/10/2020 Confirmed reviews ALL

Lovely hotel,nice room...lovely friendly staff especially at breakfast very accomodating.

Dear Michelle h., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good stay

Customer review rating 4.2/5

Kevin W. Couples - 06/10/2020 Confirmed reviews ALL

Friendly hotel, good staff , and well located, Stayed here a couple of times when back “ home “ and always a lovely Experience.

Dear Kevin w., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

First time here loved the liver building veiw

Customer review rating 4.2/5

Paul R. Couples - 06/10/2020 Confirmed reviews ALL

Enjoyable stay ideal location bars museums shops albert dock beatles experience restraunts

Dear Paul r., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

Good location but room dirty

Customer review rating 4.2/5

Joy Solo - 06/10/2020 Confirmed reviews ALL

Room didn't meet general cleanliness standards let alone cover secure standards. Really disappointed with my stay.

Dear Joy G., Thank you for taking the time to tell us about your experience at the Mercure Liverpool Atlantic Tower Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Hotel is well located, Poor parking

Customer review rating 4.2/5

S. K. Couples - 06/10/2020 Confirmed reviews ALL

We booked this hotel for my wife’s birthday surprise weekend in Liverpool, staff were lovely and ever so accommodating. They even given us a free upgrade which was lovely. The room was nice and spacious. However it was very dusty, this was disappointing. Facilities were fine, we had everything we needed and the hotel is literally located opposite the liver building and very close to the Albert docks which is a bonus. Car park is not attached to the hotel which I really didn’t like I had to drive to the next road and find the car park in order to park my car then walk back to be hotel in the rain. It’s about a 4 minute walk, weather permitting. This is definitely a downfall. Overall a good experience!!

Dear K. S., Thank you for taking the time to tell us about your experience at the Mercure Liverpool Atlantic Tower Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisha Scott

Good position pay extra for mersey view woth it

Customer review rating 4.2/5

Anonymous Couples - 06/10/2020 Confirmed reviews ALL

Enjoyed the stay

Dear Brian & Linda F., We very much appreciate your comments regarding your stay at the Mercure Liverpool Atlantic Tower Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisha Scott

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