Mercure Gloucester Bowden Hall Hotel 4 estrelas

Set in a wonderful location our 3rd visit to this Hotel. On arrival reception explained everything required due to COVID . Bar Staff and restaurant staff most helpful . Will be returning again in the near future.

Booked this as a short break and happened to coincide with the first week after "Freedom Day". Was very concerned that the majority of staff were not wearing masks, the breakfast buffet was back and there was a general approach of "laissez faire" even though it was necessary to book times for dinner and breakfast. Appreciate mask wearing is now optional but other restaurants etc in the area were all still being suitably cautious. Also worth noting 1) the age of the building as a result of which there is no air conditioning - was unfortunate that we were there on a particularly hot week; 2) the privelege package benefit is questionable - no mini-bar so free soft drinks limited to a Nespresso machine and a couple of bottles of water!; 3) general state of disrepair - spiders' webs on windows and a layer of grime - all very dusty so not appealing when you need to open windows for ventilation. Restaurant very average for a hotel purporting to be a 4 star! In retrospect should have gone to the alternative of the MGallery in Cheltenham Staff doing their best to cope and very friendly - especially the receptionist - but not enough!

This was my second visit to the Bowden Hall, during this current lockdown period, the service was again excellent. The Reception Team are always welcoming and enthusiastic, after a long day and late in the evening, it is appreciated! They take a real pride in recognising the arriving guests, particulary regular Accor Group guests. I will be back!

Enjoyed a really relaxing stay at Mecure Gloucester Bowden Hall . Staff were very helpful and hotel was well laid out to deal with the current situation. The room was well equipped for the use of electronic equipment such as laptops ,tablets etc. With generous socket provision. Very comfortable and well lit room.

We have stayed at this hotel twice previously and loved it. The grounds are very pretty and the views from the rooms remarkable. The receptionist asked if we'd stayed before, welcomed us back, but then we were given a room with a view of a fire escape, next to an enormous and noisy air conditioning unit. I wondered whether 'loyal' customers are now treated to worse rooms than new customers? That said, we felt very safe and all of the Covid protocol was being followed.

I told the hotel that I did not want a disabled room in order to have a walkin shower but that its what they gave me. They did change it for another room but this was one floor up (no lift) and adjacent to the air conditioning unit which was noisy. However we enjoyed our stay - the staff were very helpful and friendly and we would recommend this hotel.

Staff were very good, and we did have a good stay. The reasons for overall rating were dated decor, temperamental toilet flush, brown splash marks by toilet that were there when we arrived and after staying there 3 nights, were still there!!! Very uncomfortable bed, and unfortunately lukewarm meals at all 3 evening meals, such a shame.

The hotel staff were all friendly and welcoming, especially Reception when I arrived. They went out of their way to make my stay as easy as possible as the hotel had just re-opened with all the Covid19 restrictions in place. My room was lovely, bed was comfy, shower was great, and everything very clean. Restaurant food was excellent (I had the salmon and sauteed potatoes .. delicious). I really enjoyed my stay and will definitely book again next time I'm in the area.

Lovely hotel. very helpful staff, rooms immaculate and dinner delicious. Some confusion over the one way system and could be tricky when more people venture out, but this of course is the same everywhere now. I am looking forward to returning here in the future.

Stayed twice recently during the new unlocked conditions of social distancing, Great service from Rachel on reception through to Steve in the bar / room service. An understandably limited menu given the in room dining but on last stay the same in room dining was also available in the bar / lounge as the hotel works their way through the safety restriction for both staff and guests. Tanks for a great stay

We stayed one night and enjoyed our stay. We ate in the restaurant and we enjoyed our food. We did not have breakfast as we had an early lunch meeting with friends. The only negative is that there was no lift to the rooms.

We spent a very enjoyable short break at Bowden Hall. This is a fine building set in its own grounds in the village of Upton St Leonards. This is the second time we have stayed there in the last few months. The hotel is well run, clean and the staff are friendly and helpful. The one disappointment on both visits has been the self-serve breakfasts, with serveries going un-replenished and guests hanging around waiting for staff to refill.

The location of the hotel is stunning. The staff were friendly and helpful. I didn’t particularly like the modernist decor of the interior - to bright and garish. Small details such as noisy fan in the bathroom and the toilet flush not working spoiled it a bit. Also, loud pop music was played during meals which was very irritating.

My wife and I have stayed at this hotel 3 times previously and invited another couple to stay with us for a weekend break. It did not disappoint even though it was quite busy. Our check in was fairly quick, we were given rooms on the 3rd floor which was ok, our dinner was nice and breakfast both mornings were more than ok. Overall staff were pleasant and well mannered and we had a very stay as was our previous 3 visits, definitely recommend and we will stay again in the future.

Great stay Lovely hotel and location, excellent staff, delicious buffet breakfast and evening meals.lovely well decorated rooms very comfortable and great night's sleep, set in a quaint cotswold village Would recommend