Mercure Gloucester Bowden Hall Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 1.187 comentários

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Mercure Gloucester Bowden Hall Hotel - Image 1
Mercure Gloucester Bowden Hall Hotel - Image 2
Mercure Gloucester Bowden Hall Hotel - Image 3
Mercure Gloucester Bowden Hall Hotel - Image 4
Bondend Lane, Upton St Leonards, GL4 8ED GLÓCESTER, Reino Unido

Descrição

Extras do hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Nossas acomodações

Localização do hotel

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLÓCESTER
Reino Unido

GPS:51.834147, -2.188742

Telefone
Fax +44 161 388 0915

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

DEARMANS RESTAURANT

A equipe profissional e simpática do hotel garante que os pratos do menu do The Brasserie sejam servidos do jeito que você gosta. Solicite o chá da tarde com bolinhos e lanches tentadores do menu do lounge ou aproveite o serviço de quarto disponível 24h.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.187 comentários

Classificação no TripAdvisor  4.0/5  1.625 comentários

Certificado de excelência 2024

Mixed reviews

Classificação TripAdvisor 3.0/5

splat101 Romântica - Avaliação certificada TripAdvisor

We stayed here for my partner’s birthday. Room was lovely and big on the 4th floor. The bathroom is dated but I’m sure that will be refurbed at some point. Reception were helpful when asking for an extension lead due to a need for a medical device next to the bed. There were a few different events on in the hotel so we only had the option of a bar meal, food was very average but did the job although very over priced for a frozen pizza. The lounge area was nice but the furniture needs a good clean there are stains everywhere on the seating. Breakfast was tasty but sadly it was so busy the staff were literally on top of us waiting for us to finish. Myself and my partner hadn’t even finished our toast and pastry and they were taking our plates away. Either more training for the staff or add more tables to the lounge area. I had breakfast within 15 mins as they were taking our plates away rushing us. That was a huge disappointment for me. Would I stay again I’m really not sure!

Dear Splat101, Thank you for choosing to stay with us for your partner’s birthday celebration. We greatly appreciate you taking the time to share your experience, as feedback like yours helps us identify areas for improvement. We’re delighted to hear you enjoyed the spaciousness of your room and found our reception team helpful in accommodating your needs. However, we’re sorry to learn that other aspects of your stay fell short of your expectations. Regarding the bathroom, we are pleased to share that refurbishment plans are indeed in progress, and we aim to enhance the comfort and aesthetics of our rooms in the near future. We apologize for your experience with the bar meal and assure you that your comments about food quality and pricing have been shared with our kitchen team. Similarly, we have noted your concerns about the lounge furniture and will ensure a more rigorous cleaning schedule is implemented. We’re truly sorry that your breakfast experience left you feeling rushed. This is not the level of hospitality we strive to provide. Your feedback about staff training and seating arrangements has been shared with our Restaurant Team and Host. Kind regards Gavin & Team Mercure Gloucester Bowden Hall Hotel

Not a 4-star

Classificação TripAdvisor 2.0/5

Getaway32824207777 Negócios - Avaliação certificada TripAdvisor

This is one of the dirtiest hotels I’ve ever stayed in. There was hairs and yellow stains everywhere in the bathroom. Staff is lovely, breakfast was great, and there’s huge potential to make this place a 4-star, but it needs a lot of improvement.

Dear Getaway32824207777, Thank you for taking the time to share your feedback about your recent stay with us. While I’m pleased to hear that you enjoyed the service provided by our team and our breakfast offerings, I am deeply sorry that the cleanliness of your room fell far below the standard you should expect from us. I will address this with the new Housekeeping Team. Cleanliness is a priority for us, and I regret that we did not meet your expectations in this regard. I have immediately addressed your concerns with our housekeeping team to ensure such oversights do not occur again. We are also reviewing our training procedures to reinforce the high standards of cleanliness and hygiene we strive to maintain. Your kind words about our staff and breakfast, as well as your recognition of the hotel’s potential, mean a lot to us. We are committed to making improvements and ensuring our guests have a comfortable and pleasant experience. Please accept my sincere apologies for the inconvenience you experienced. If you’re open to it, I would greatly appreciate the opportunity to welcome you back in the future to provide you with the high-quality stay you deserve. I would be happy to personally oversee your booking and ensure your experience is flawless. Feel free to reach out to me directly. Warm regards, Gavin Jones General Manager

Idéal pour visiter les Cotswolds

Classificação TripAdvisor 4.0/5

Oizomatt Romântica - Avaliação certificada TripAdvisor

A notre arrivée, nous avons reçu un super accueil. Que ça fait plaisir d'être reçus de cette façon! Même le chien a eu droit un bel accueil. Notre chambre était confortable mais manquait de vue sur le jardin. Le bar et le restaurant étaient très agréables et le service impeccable. Petit-déjeuner copieux. Parking extérieur facile d'accès. Hôtel idéal pour visiter les Cotswolds non loin de là.

Cher Oiszomatt, Merci pour votre retour ! Je suis heureux d'apprendre que vous avez eu un accueil si chaleureux et que vous avez apprécié votre séjour parmi nous, y compris le service de notre bar et de notre restaurant. C'est toujours un plaisir de savoir que nos hôtes, même ceux à quatre pattes, se sentent bien pris en charge. J'apprécie votre note concernant la vue depuis la chambre. Nous cherchons toujours des moyens de nous améliorer et je ne manquerai pas de garder cela à l'esprit pour les futures attributions de chambres. Nous espérons vous accueillir à nouveau bientôt, surtout si vous prévoyez une autre visite dans les Cotswolds ! Cordialement Gavin Jones Directeur général

Parfait !!!!

Classificação TripAdvisor 5.0/5

Radifamiglia Família - Avaliação certificada TripAdvisor

Tout est parfait dans cet hôtel. L’environnement de l’hôtel est calme et très agréable. Hôtel très bien tenu, réception, lounge et restaurant irréprochables ! Personnel très attentif et aux petits soins. Qualité du restaurant à mettre en avant que ce soit pour le dîner ou le breakfast 👏🏻👏🏻 Chambre parfaite. Hôtel à l’excellent rapport qualité/prix. Je recommande chaudement cet établissement. Bravo 👏🏻👏🏻👏🏻

Dear Radifamiglia, Thank you so much for your wonderful feedback! We truly appreciate your kind words about our hotel and the staff. It's fantastic to hear that you enjoyed the quality of our restaurant for both dinner and breakfast, and that you found your room perfect. We strive to offer excellent value for money and are thrilled that you highly recommend our establishment. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future. Kind regards Gavin Jones General Manager

Bel hôtel

Classificação TripAdvisor 5.0/5

Victoire R Família - Avaliação certificada TripAdvisor

Hôtel d’une grande qualité! Le lieu est très beau, le personnel est très accueillant et d’une grande aide. Les chambres sont très propres et le lit d’un grand confort. Je vous recommande le restaurant - en particulier le petit-déjeuner - qui est très bon!

Dear Victoire, Thank you for choosing to leave a review. We’re delighted to hear that you enjoyed your stay and had great customer service from all staff you encountered. It’s wonderful to know that our restaurant, especially the breakfast, left a positive impression on you. We are also pleased that you found the rooms to be very clean and comfortable. Your recommendation means a lot to us, and we look forward to welcoming you back to the hotel in the near future. Kind regards Gavin Jones General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 353 comentários 9.5/10 Localização
  • 868 comentários 6.9/10 Quarto
  • 1.050 comentários 9.4/10 Serviço
  • 39 comentários 4.2/10 Wifi
  • 368 comentários 8.6/10 Café da manhã
  • 305 comentários 5.9/10 Limpeza
  • 95 comentários 5.3/10 Bar
  • 5 comentários 1.4/10 Centro de Bem-Estar/Spa

Com a tecnologia Trustyou

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.