Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,111 reviews

Mercure Gloucester Bowden Hall  Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,111 reviews

TripAdvisor Rating  4.0/5  1,557 reviews

Nice hotel with great staff.

TripAdvisor rating 4.0/5

macebe Couples - TripAdvisor review

Lovely hotel in a nice setting with wonderful staff made for a great stay. We stayed over a very busy and obviously challenging weekend for the staff who dealt with all the challenges in a very professional manor. Great staff made the stay and we would definitely stay here again.

Not happy.

Customer review rating 0.5/5

Lee B. Couples - Confirmed reviews ALL

My original booking was cancelled without any notice which forced me to rebook, at reception, a Premium Room, which was very dissapointing. And yet to be explained.

Dear Lee B., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to apologize for the inconvenience caused with regards to your reservation. I have spoke with our reservation team to found out what had happened. They have informed me that you had booked a pre-payment rate, which require payment before arrival. When they have gone to take the payment the card declined which resulted in the reservation being cancelled. They have also said that you should of received and email confirming this. We would also like to apologize with regards to the room this is not our normal standard and will be looked into. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chelsea Pearce Customer Service Executive

Brilliant stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Tasty food friendly staff good location plenty of car park

Dear Mathew P., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service executive

Wedding at Bowden Hall

TripAdvisor rating 5.0/5

Estelle D TripAdvisor review

Bowden Hall came to our rescue when our wedding planning was going far from perfect!! This wonderful venue, literally made us feel at home as soon as we walked into it and we knew instantly we wanted this venue more than anything! Thankfully our date was available and it didn't take much discussion with my now husband that we wanted to book here! Vicky and Chelsea have been amazing through the planning of our wedding and finalising every detail, even from keeping the secret of the singing waiters I had booked from my husband also!! When one of our friends hadn't booked a room, Vicky was on it and it got sorted! On the day we were looked after by Rachel who made us feel at ease and was always there to update us in the day of the next thing happening or to rescue myself with my change of shoes!! The rest of the team were also brilliant throughout the day, helping guests and making sure my bouquet was put in my room in water. Nothing was too much for them and we thoroughly enjoyed our day from start to finish! I have been told I was a very chilled out bride by my friends and I can honestly say that is because of this wonderful venue!!

Dear V12160Jestelled, Firstly, Congratulations on your most recent wedding here at Bowden Hall Hotel. Thank you so much for your kind words! We're thrilled to hear that Bowden Hall helped make your wedding day perfect. It was our pleasure to ensure every detail was taken care of, from planning to execution. We're delighted that you felt at home and that our team, especially Vicky, Chelsea, and Rachel, contributed to your special day. Your feedback means the world to us, and we're honored to have been a part of your celebration! We look forward to welcome you back in the near future. Kind regards Gavin Jones General Manager

Surprisingly good fir the price!

Customer review rating 4.5/5

Ann T. Couples - Confirmed reviews ALL

Friendly and helpful staff, lovely location, good food, great value for money. We will return!

Dear Ann T., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so please that you enjoyed your most recent stay here with us at the hotel. We will of course pass on all your lovely comments to all staff members involved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

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Other web-users rate our hotel

  • 366 reviews 9.4/10 Location
  • 880 reviews 6.7/10 Room
  • 984 reviews 9/10 Service
  • 41 reviews 2.3/10 WiFi
  • 426 reviews 5.6/10 Amenities
  • 337 reviews 7.9/10 Breakfast
  • 302 reviews 5.4/10 Cleanliness
  • 7 reviews 0.9/10 Wellness Area

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