MERCURE BRISTOL HOLLAND HOUSE 4 stars

TripAdvisor rating 4.0/5 3,196 reviews
MERCURE BRISTOL HOLLAND HOUSE
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Hotel extras

  • Central location with excellent transport links and on site car parking

  • High end newly refurbished event suites on a dedicated events floor with lounges & break outs

  • The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.

  • Dine in the Urban Bar & Kitchen and relax in our indoor heated pool or fitness suite.

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

MERCURE BRISTOL HOLLAND HOUSE

Redcliffe Hill
BS1 6SQ
bristol
united kingdom

Tel: +441179689900

Fax: (+44)117/9689866

Contact email

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS :   Bristol Bus & Co REDCLIFFE HILL

  • By train

    BPW At 7km / 4 miles

  • By train

    BRI At 1km / 0 miles

GPS :51.447341, -2.591025

Our accommodations

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Classic double room

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic twin or family room

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with kingsize bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior spacious room with kingsize bed

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with lounge area - 1 super king size bed

  • Max. number of persons: 2
  • Area: From 43

MyRoom by Laura: Street Art room/ Standard double room

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Brij: Cricket Room/ Standard double room

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

URBAN BAR & KITCHEN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

URBAN BAR & KITCHEN

Photo non contractuelle / Strictly non binding

The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 324

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
MERCURE BRISTOL HOLLAND HOUSE

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

9,694 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,196 reviews

very pleasant hotel and staff

Customer review rating 4.1/5

Martin W. Couples - 04/12/2019 Confirmed reviews ALL

Staff were pleasant and polite, hotel was clean, well decorated and furnished and rooms were of a good standard.

cold shower

Customer review rating 4.1/5

G E. Business - 03/12/2019 Confirmed reviews ALL

Check in staff were lovely and helpful but that does not make up for the fact that there was no hot water. By the time the staff had come to my room and checked that i had managed to operate the tap correctly and confirmed that there was really was no hot water, i was running late. I had to shower in the gym suite, then the key to my room didn't work so i had to go back to reception to get it reprogrammed. As i result I missed breakfast (which i sincerely hope you have refunded) and I was late for my meeting. There was no apology and no suggestion of recompense for such a poor experience. Disappointing - since i travel to Bristol often for work. Clearly the Mecure is one hotel i should avoid!

Mr

Customer review rating 4.1/5

Freddie E. Couples - 03/12/2019 Confirmed reviews ALL

The hotel staff were very accommodating. I rang in advance to see if there were any room upgrades available as it was a special occasion. The hotel kindly gave us a card, bottle of Prosecco, and a free room upgrade. Staff also all very friendly and room was very clean

Ok hotel- nice room but the facilities let it down

Customer review rating 4.1/5

Mark Business - 03/12/2019 Confirmed reviews ALL

Room was very nice. Very spacious and comfortable. The swimming pool area is rather old and tired. The changing room was quite dirty and some of the lockers did not work. The pool was quite cold. It was difficult to find a parking space at times, despite the size of the car parks and parking was quite expensive, although probably in line with the area.

Room clean and adequate, good breakfast.

Customer review rating 4.1/5

Nigel S. Friends - 03/12/2019 Confirmed reviews ALL

As above plus good location.

Customer review rating 4.1/5

Anonymous Families - 03/12/2019 Confirmed reviews ALL

Reception good bar and dining area pleasant. No heated towel rail in bathroom coffe mug had cracks on base and would be subject to germs. TV controller had duck tape as battery cover missing and did not work properly Was not informed newspapers were complimentary Breakfast was good

Could do better

Customer review rating 4.1/5

Chris Couples - 03/12/2019 Confirmed reviews ALL

We waited 40 minutes to check in and upon check out we were charged for car parking at £15 although we didn't use the car park. Small things to complain about but annoying just the same.

A tired looking hotel with insufficient parking

Customer review rating 4.1/5

H E. Families - 03/12/2019 Confirmed reviews ALL

Mercure need to remember the adage ‘You never get a second chance at a first impression’ as, from arrival, they failed to match what I have come to expect from Mercure Hotels. The Holland House hotel is very big yet only has space for 90 cars. This means that if you turn up later in the evening you struggle to park and, unlike other hotels, there is not another alternative nearby. Once inside the hotel is shabby. Our superior room was clean but the duvet had the wrong size duvet cover on, and a kettle that leaked. The former was sorted quickly by housekeeping whilst the latter was replaced, but the old kettle left behind. The general decor is tired throughout and there is a very strong smell of chlorine around the swimming pool area, which you can’t avoid as this is the main entrance from the car park. We will not be staying there again.

Convenient location, good room, lack of attention to detail. Doubt we'll return.

Customer review rating 4.1/5

Richard Couples - 03/12/2019 Confirmed reviews ALL

Our check-in and room were fine. Breakfast good, plenty of choice for us and no waiting. The car park is too small for the hotel, on the Saturday evening it was more than full and access in and out restricted by vehicles left on kerbs and double parked. The swimming pool is small but seemed clean. No towels in the changing room, apparently you have to get them from reception. No notice to this effect though and we were not told about it at check-in. The TV in the room had a strange selection of channels. BBC1 &4 and not BBC2 or ITV or Channel 4. Lots of adult channels. Our room was left uncleaned one day, we had to chase reception at 1600 to get it done.

As good as other hotels.

Customer review rating 4.1/5

Jason Families - 02/12/2019 Confirmed reviews ALL

The hotel and staff were friendly and helpfull, the room was clean and maintained well, the restaurant for breakfast and evening meal was good but I did have a minor issue at check in which was resolved straight away.

Covered all my expectations

Customer review rating 4.1/5

Mrs C. B. Families - 02/12/2019 Confirmed reviews ALL

Reception very helpful and welcoming. The room offered all I needed.

Stunning!

Customer review rating 4.1/5

Dave G. Couples - 02/12/2019 Confirmed reviews ALL

From the moment we were greeted by Berni to leaving, nothing was too much trouble. We were trusted with keys for the disabled lift system and were applied upgrades as per offer I had recieved. Our room was amazing the bed was comfortable. The attitude of every member of staff was simply lovely and real fast was a delight.

Had a great time.

Customer review rating 4.1/5

Mrs L. F. Couples - 01/12/2019 Confirmed reviews ALL

We had a lovely evening celebrating in your forest suite and stayed on the same floor. Was lovely to know we didn’t need to travel to another floor to fall into bed!!!

Very good..

Customer review rating 4.1/5

J W. Friends - 01/12/2019 Confirmed reviews ALL

Verygood

twin room is spacious

Customer review rating 4.1/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Would be better if there are bigger and 2 bedside tables for twin bedders

Pleasant room and stay

Customer review rating 4.1/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Pleasant room and stay. Good facilities. Décor sometimes a little tired. Not a lot of personality.

Immense

Customer review rating 4.1/5

Bartholomew M. Families - 27/11/2019 Confirmed reviews ALL

Short lived, not long enough in the city

Mr

Customer review rating 4.1/5

Craig D. Business - 27/11/2019 Confirmed reviews ALL

Good however my rooms temperature was difficult to control. It was quite cool and the heater didn't seem to warm the room. The gym equipment was a pure old

Convenient location-parking is expensive

Customer review rating 4.1/5

Ap Friends - 25/11/2019 Confirmed reviews ALL

Comfortable room nice atmosphere throughout the hotel but parking is expensive and and gym / pool area is really small!

Great hotel

Customer review rating 4.1/5

S. Couples - 25/11/2019 Confirmed reviews ALL

Great hotel with very friendly and helpful staff. Rooms are high quality and spacious. Only negative is the £15 charge for parking

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