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Mercure Bristol Holland House 4 stars

Customer review rating 4.1/5 10,428 reviews

ALLSAFE approved hotel

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Mercure Bristol Holland House
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+ 25 Services

Hotel extras

  • Central location with excellent transport links and on site car parking

  • High end newly refurbished event suites on a dedicated events floor with lounges & break outs

  • The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.

  • Short walk from Bristol Temple Meads train station.

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Bike rack facilities Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 12 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bristol Holland House

Redcliffe Hill
BS1 6SQ bristol
united kingdom

Tel: +441179689900

Fax: (+44)117/9689866

Check-in from 15h00

Check out up to 12h00

  • FIRST BUS :  Bristol Bus & Co REDCLIFFE HILL

  • By train

    BPW At 7km / 4 miles

  • By train

    BRI At 1km / 0 miles

GPS :51.447341, -2.591025

Our accommodation(s)

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Our restaurants and bars

URBAN BAR & KITCHEN

Type of cuisine: International

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

URBAN BAR & KITCHEN

The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

Menu (PDF) Cocktail menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 324

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Mercure Bristol Holland House

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

10,428 reviews

TripAdvisor Rating 4.0/5

3,345 reviews

Great hotel

TripAdvisor rating 4.0/5

Kate J 20/09/2021 TripAdvisor review

This was our first time here and it was perfectly fine, clean, comfortable and quiet. The breakfast was good with everything you could want. This hotel does not warrant the bad reviews at all. My only minor negatives were the bathroom door didn't fully close, there weren't enough towel rails and the hairdryer was rubbish.

Customer review rating 2.5/5

Ian A. Couples - 17/09/2021 Confirmed reviews ALL

City break

Excellent stay.

Customer review rating 5.0/5

Sue S. Friends - 17/09/2021 Confirmed reviews ALL

Hotel was perfect location, pleasant, helpful staff, comfortable ,spacious rooms, good breakfast. Everything it said.

A very comfortable stay

Customer review rating 4.5/5

Mrs E. T. Couples - 16/09/2021 Confirmed reviews ALL

Reception staff were very good also the dining room staff, especially the restaurant staff particularly the night restaurant manager unfortunately I didn't know his name. The room we stayed in was excellent just one point the shower surround could have been cleaned better.

Good location, well placed for the vibrant dock lands

Customer review rating 3.5/5

Terry W. Couples - 16/09/2021 Confirmed reviews ALL

Not as good as in the past. Service much reduced, breakfast not up to standard

Do not stay here,worst customer service in Accor Hotels.

Customer review rating 1.0/5

Philip C. Solo - 16/09/2021 Confirmed reviews ALL

Why have on line check in keys ready when it takes nearly 10 minutes for 2 people to check you in at 11pm ? Why not refer clients to the correct lifts to floor 5 instead of just pointing to the nearest lift. Why blame the government for taking phones out of rooms? Why not tell customers when booking or checking in that rooms will be serviced every 3 or 4 days ? Even after asking for room to be serviced before 9am it still happened on my return after2pm. What are the benefits of being a silver club member for staying at MHH Hotel.?

Short break in Bristol

TripAdvisor rating 3.0/5

jo49butcher 16/09/2021 TripAdvisor review

Room needed freshing up, mini fridge didn’t work, big crack in bathroom ceiling, mould in shower, loads of red marks in roll top bath, toilet was hard to flush, coy get to sleep Saturday night as hotel held at 50th birthday party below our room, only thing what was good about the hotel was it’s breakfast

Reasonable location & good stay overall

Customer review rating 3.5/5

M.c. Families - 15/09/2021 Confirmed reviews ALL

Breakfast was very good with a wide choice, although quite busy on our first day and some items were not refilled. The room was spacious but the toilet flush button was a bit hard to push. We booked a family room (2 adults and 2 children) for 2 nights but only ONE bath towel and shower gel/shampoo was supplied. This slight inconvenience was however quickly resolved. Staff were helpful, courteous and helpful. Overall, a pleasant stay.

Good stay

Customer review rating 4.5/5

Vivien R. Couples - 15/09/2021 Confirmed reviews ALL

Quick check in. Comfortable room. Didn't like the paper cups

more then pleased with our stay.

Customer review rating 4.5/5

Tony S. -. S. Couples - 15/09/2021 Confirmed reviews ALL

We stopped for one night as a stop over and were very pleased with how helpful and polite the staff were. The room was spacious and well equipped and the hotel in a great location. Thanks you

Good location good breakfast room needed some work

Customer review rating 3.5/5

Joanne P. Couples - 15/09/2021 Confirmed reviews ALL

Mimi fridge didn’t work mould In the shower very bad crack in bathroom ,toilet didn’t flush well, red marks in the bath. Went to bed at 11 as long drive home new day , but couldn’t get to sleep as hotel held a party below us

City weekend

TripAdvisor rating 3.0/5

Mr B 15/09/2021 TripAdvisor review

Hotel staff very friendly especially the restaurant staff, lobby, bar and restaurant areas very nice and clean. A shame that the same couldn't be said regarding the stairwell and room. We had privilege room 265 which was dusty had mould around the shower area. Aircon was useless and noisy and the soundproofing left a lot to be desired as you could her everyone who came up and down the hallway. Hotel in general looks like it needs a refurbishment! Also there was no robes or slippers which should have been in a Privilege room, this hotel is not four star standard.

The Hotel was well organised ,staff,food,rooms excellent.

Customer review rating 4.5/5

Reg P. Families - 14/09/2021 Confirmed reviews ALL

We were using the hotel for our golden wedding Anniversary party everything went really well,food was excellent and staff efficient and friendly.Room and breakfast spot on.

Underwhelming to average

Customer review rating 2.5/5

Toni B. Couples - 14/09/2021 Confirmed reviews ALL

The hotel is just ‘OK’ but horrendously overpriced for what you get. Room was basic, toilet flush was difficult to use. Lots of limescale and black mould in the bathroom. There was a group of us and they said the same about all of this so it wasn’t just our room. Pretty unacceptable.

Perfect break !!!

Customer review rating 5.0/5

Simon L. Couples - 14/09/2021 Confirmed reviews ALL

Excellent location, great service, speedy check in, fabulous breakfast!!!

Great hotel

Customer review rating 4.5/5

David Friends - 14/09/2021 Confirmed reviews ALL

Room was clean and comfortable. Good breakfast. Friendly staff.

Excellent

Customer review rating 5.0/5

Paul.a.b. Solo - 14/09/2021 Confirmed reviews ALL

Lovely hotel, good food, superb service. Clean, tidy and will definitely be coming back again at some point. Thankyou.

Good Base for Bristol Centre

Customer review rating 4.0/5

Andrew C. Families - 13/09/2021 Confirmed reviews ALL

A 2 night stay whilst visiting family. Room was large, beds comfortable although air conditioning was noisy. Breakfast of a good standard. Shame car parking charges were on top of what is not an inexpensive hotel. All staff were polite and professional

Perfect for an overnight stay to break up the journey to Torquay

Customer review rating 5.0/5

Melanie Couples - 13/09/2021 Confirmed reviews ALL

Very friendly efficient staff, breakfast well organised with good selection. Hotel very clean pity the pool wasn’t open

Tired hotel with unmotivated staff

Customer review rating 2.0/5

Stephen T. Solo - 13/09/2021 Confirmed reviews ALL

Room was tired. Staff unmotivated. Toilet flush not dependable. Swimming pool out of order but not advertised on the website. Gym had an overflowing bin for the two days i was there.

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