Mercure Bristol Holland House 4 stars

Name: Mercure Bristol Holland House
Address: BRISTOL, BS1 6SQ, UNITED KINGDOM
Telephone: (+44)117/9689900
Rating: 4.1

Customer review rating 4.1/5 10,428 reviews

ALLSAFE approved hotel

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+ 25 Services

Mercure Bristol Holland House

Hotel for travellers looking for local and authentic experiences

Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Clifton. This ensures that our hygiene and prevention measures meet the highest standards

Chris Falcus, Hotel Manager

Many of our guests visit Bristol for business, which is why our stylish 4-Star Mercure Bristol Holland House Hotel has everything business travellers need. With 12 conference rooms situated on a dedicated events floor, good transport links and onsite parking, you won't find a better business hotel in the area. Enjoy a bite at the Urban Bar & Kitchen or unwind in our large indoor heated pool and fitness suite . COVID UPDATE- THE POOL IS TEMPORILY CLOSED

The hotel's unique look shares its connections to the rich industrial and maritime history that Bristol is renowned for. As a result, it creates a great feeling of space and is flooded with natural daylight throughout. With a newly refurbished events floor with dedicated lounges and break out areas, the hotel is perfectly placed for business and leisure. Its harbourside location gives guests the opportunity to explore the many nearby attractions the city has to offer.

With Government guidance the hotel will open to all guests from 17th May 2021. Inline with the Government guidelines the hotel is currently open for key workers and business travel.

Hotel extras

Central location with excellent transport links and on site car parking
High end newly refurbished event suites on a dedicated events floor with lounges & break outs
The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.
Short walk from Bristol Temple Meads train station.
In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Bus/coach parking area (nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- German
- French
- Portuguese
- Russian
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / Ironing Paying
Porter
Concierge

Indoor heated pool
Fitness centre
Bike rack facilities Paying

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

12 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet
Room service
- Cold snacks
- Hot meals

12 Meeting rooms
Business Center
- Business center is wheelchair accessible

Wheelchair accessible hotel

Hotel informations
- 275 rooms
- 9 rooms for people with reduced mobility
- 59 family rooms
- 16 connecting rooms
- 275 non-smoking rooms
- 5 floors
Languages spoken at the hotel
- Russian
- Portuguese
- Polish
- Italian
- French
- Spanish
- English
- German
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Express check-out
Porter
- Porter
Concierge
- Concierge
Desk equipment available
- Plugs and converters available on desks

Mercure Bristol Holland House
- On site
- 90 parking spaces
- Private
Chargeable £2.50 HR/£17.00 24HR
- On site

The pool is currently closed Currently unavailable
- Covered
- On site
Fitness suite Currently unavailable
- On site
- Massage

Shopping mall
Drugstore/pharmacy

Services for children
- Board games available

Hotel location

Mercure Bristol Holland House

Redcliffe Hill
BS1 6SQ bristol
united kingdom

Tel: +441179689900

Fax: (+44)117/9689866

Check-in from 15h00

Check out up to 12h00

FIRST BUS : Bristol Bus & Co REDCLIFFE HILL

By train
BPW At 7km / 4 miles
By train
BRI At 1km / 0 miles

GPS :51.447341, -2.591025

Our accommodation(s)

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Classic double room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic twin or family room

Max. number of persons: 4
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilege room with kingsize bed

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior spacious room with kingsize bed

Max. number of persons: 2
Area: From 32 m² / 344 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive Suite with lounge area - 1 super king size bed

Max. number of persons: 2
Area: From 43 m² / 463 sq ft

Our restaurants and bars

URBAN BAR & KITCHEN

Type of cuisine: International

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

URBAN BAR & KITCHEN

The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 324 m²
Maximum capacity: 220 people
Maximum banquet capacity: 220 people

Find out more

Great hotel

Kate J 20/09/2021 TripAdvisor review

This was our first time here and it was perfectly fine, clean, comfortable and quiet. The breakfast was good with everything you could want. This hotel does not warrant the bad reviews at all. My only minor negatives were the bathroom door didn't fully close, there weren't enough towel rails and the hairdryer was rubbish.

Ian A. Couples - 17/09/2021 Confirmed reviews ALL

City break

Excellent stay.

Sue S. Friends - 17/09/2021 Confirmed reviews ALL

Hotel was perfect location, pleasant, helpful staff, comfortable ,spacious rooms, good breakfast. Everything it said.

A very comfortable stay

Mrs E. T. Couples - 16/09/2021 Confirmed reviews ALL

Reception staff were very good also the dining room staff, especially the restaurant staff particularly the night restaurant manager unfortunately I didn't know his name. The room we stayed in was excellent just one point the shower surround could have been cleaned better.

Good location, well placed for the vibrant dock lands

Terry W. Couples - 16/09/2021 Confirmed reviews ALL

Not as good as in the past. Service much reduced, breakfast not up to standard

Do not stay here,worst customer service in Accor Hotels.

Philip C. Solo - 16/09/2021 Confirmed reviews ALL

Why have on line check in keys ready when it takes nearly 10 minutes for 2 people to check you in at 11pm ? Why not refer clients to the correct lifts to floor 5 instead of just pointing to the nearest lift. Why blame the government for taking phones out of rooms? Why not tell customers when booking or checking in that rooms will be serviced every 3 or 4 days ? Even after asking for room to be serviced before 9am it still happened on my return after2pm. What are the benefits of being a silver club member for staying at MHH Hotel.?

Short break in Bristol

jo49butcher 16/09/2021 TripAdvisor review

Room needed freshing up, mini fridge didn’t work, big crack in bathroom ceiling, mould in shower, loads of red marks in roll top bath, toilet was hard to flush, coy get to sleep Saturday night as hotel held at 50th birthday party below our room, only thing what was good about the hotel was it’s breakfast

Reasonable location & good stay overall

M.c. Families - 15/09/2021 Confirmed reviews ALL

Breakfast was very good with a wide choice, although quite busy on our first day and some items were not refilled. The room was spacious but the toilet flush button was a bit hard to push. We booked a family room (2 adults and 2 children) for 2 nights but only ONE bath towel and shower gel/shampoo was supplied. This slight inconvenience was however quickly resolved. Staff were helpful, courteous and helpful. Overall, a pleasant stay.

Good stay

Vivien R. Couples - 15/09/2021 Confirmed reviews ALL

Quick check in. Comfortable room. Didn't like the paper cups

more then pleased with our stay.

Tony S. -. S. Couples - 15/09/2021 Confirmed reviews ALL

We stopped for one night as a stop over and were very pleased with how helpful and polite the staff were. The room was spacious and well equipped and the hotel in a great location. Thanks you

Good location good breakfast room needed some work

Joanne P. Couples - 15/09/2021 Confirmed reviews ALL

Mimi fridge didn’t work mould In the shower very bad crack in bathroom ,toilet didn’t flush well, red marks in the bath. Went to bed at 11 as long drive home new day , but couldn’t get to sleep as hotel held a party below us

City weekend

Mr B 15/09/2021 TripAdvisor review

Hotel staff very friendly especially the restaurant staff, lobby, bar and restaurant areas very nice and clean. A shame that the same couldn't be said regarding the stairwell and room. We had privilege room 265 which was dusty had mould around the shower area. Aircon was useless and noisy and the soundproofing left a lot to be desired as you could her everyone who came up and down the hallway. Hotel in general looks like it needs a refurbishment! Also there was no robes or slippers which should have been in a Privilege room, this hotel is not four star standard.

The Hotel was well organised ,staff,food,rooms excellent.

Reg P. Families - 14/09/2021 Confirmed reviews ALL

We were using the hotel for our golden wedding Anniversary party everything went really well,food was excellent and staff efficient and friendly.Room and breakfast spot on.

Underwhelming to average

Toni B. Couples - 14/09/2021 Confirmed reviews ALL

The hotel is just ‘OK’ but horrendously overpriced for what you get. Room was basic, toilet flush was difficult to use. Lots of limescale and black mould in the bathroom. There was a group of us and they said the same about all of this so it wasn’t just our room. Pretty unacceptable.

Perfect break !!!

Simon L. Couples - 14/09/2021 Confirmed reviews ALL

Excellent location, great service, speedy check in, fabulous breakfast!!!

Great hotel

David Friends - 14/09/2021 Confirmed reviews ALL

Room was clean and comfortable. Good breakfast. Friendly staff.

Excellent

Paul.a.b. Solo - 14/09/2021 Confirmed reviews ALL

Lovely hotel, good food, superb service. Clean, tidy and will definitely be coming back again at some point. Thankyou.

Good Base for Bristol Centre

Andrew C. Families - 13/09/2021 Confirmed reviews ALL

A 2 night stay whilst visiting family. Room was large, beds comfortable although air conditioning was noisy. Breakfast of a good standard. Shame car parking charges were on top of what is not an inexpensive hotel. All staff were polite and professional

Perfect for an overnight stay to break up the journey to Torquay

Melanie Couples - 13/09/2021 Confirmed reviews ALL

Very friendly efficient staff, breakfast well organised with good selection. Hotel very clean pity the pool wasn’t open

Tired hotel with unmotivated staff

Stephen T. Solo - 13/09/2021 Confirmed reviews ALL

Room was tired. Staff unmotivated. Toilet flush not dependable. Swimming pool out of order but not advertised on the website. Gym had an overflowing bin for the two days i was there.

Our most recent 20 reviews

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