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Mercure Bristol Holland House 4 stars

Customer review rating 4.1/5 10,037 reviews

Mercure Bristol Holland House
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+ 21 Services
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Hotel extras

  • Central location with excellent transport links and on site car parking

  • High end newly refurbished event suites on a dedicated events floor with lounges & break outs

  • The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.

  • Dine in the Urban Bar & Kitchen and relax in our indoor heated pool or fitness suite.

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Copy/print service available
Information message

Your hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Mercure Bristol Holland House

Redcliffe Hill
BS1 6SQ
bristol
united kingdom

Tel: +441179689900

Fax: (+44)117/9689866

Contact email

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS :  Bristol Bus & Co REDCLIFFE HILL

  • By train

    BPW At 7km / 4 miles

  • By train

    BRI At 1km / 0 miles

GPS :51.447341, -2.591025

Our accommodations

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Classic double room

  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic twin or family room

  • Max. number of persons: 4
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with kingsize bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior spacious room with kingsize bed

  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with lounge area - 1 super king size bed

  • Max. number of persons: 2
  • Area: From 43 m² / 463 sq ft

MyRoom by Laura: Street Art room/ Standard double room

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Brij: Cricket Room/ Standard double room

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

URBAN BAR & KITCHEN

Type of cuisine: International

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Menu (PDF)

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

URBAN BAR & KITCHEN

Non contractual photo

The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 324 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Mercure Bristol Holland House

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

10,037 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,261 reviews

Fantastic, especially given the Coronavirus circumstances

Customer review rating 4.1/5

James W. Friends - 28/03/2020 Confirmed reviews ALL

Stayed the last weekend before lockdown and the staff were fantastic, polite and friendly despite what I would expect to be pretty worrying working conditions. Room was good, breakfast was nice and varied. Glad we managed to stay with you before all this. All the best.

Well located

Customer review rating 4.1/5

Trevor S. Solo - 25/03/2020 Confirmed reviews ALL

It was good however your staff need to be taught hygiene procedures one staff member was touching his nose and mouth then serving customers without washing his hand and in light of Covid 19 didn’t think this was good.

Couldn’t go because of a global pandemic

Customer review rating 4.1/5

Simon Families - 25/03/2020 Confirmed reviews ALL

No refund because I paid in advance

Thank you but..

Customer review rating 4.1/5

Helenk Families - 22/03/2020 Confirmed reviews ALL

The hotel is old and not well maintained. The charge paid, over £90, did not reflect value. The 3 windows had seals black from mould and condensation was pooled on the wondow sills so the paint was flaking away. I don't believe anyone could possibly have looked behind the net curtain for a very long time.

comfortable

Customer review rating 4.1/5

Anonymous Business - 21/03/2020 Confirmed reviews ALL

very good. food service involved mistakes (receiving wrong dishes/drinks) because the english wasn't understood but friendly

Non-existent

Customer review rating 4.1/5

Anonymous Solo - 21/03/2020 Confirmed reviews ALL

My booking was for a week from now, ie in the future, so it's difficult to say how I enjoyed it, especially as I had to cancel due to the virus. Has your software got a virus do you think?

Received in error.

Customer review rating 4.1/5

R B. P. Friends - 21/03/2020 Confirmed reviews ALL

I have not stayed at the Mercure Bristol Holland House. I made bookings for 3 and 5-8 April, as I was expecting to attend a conference in Bristol on 4/5 April and a friend and I who would have been attending the conference wished to stay on in the city for a few days afterwards. Your survey would therefore have been premature as we have not yet reached the dates of the expected stay. However, the conference has been cancelled due to Government directions on Coronavirus, so I cancelled the bookings. Although I booked on the "non-refundable" basis, I submitted a comment form via your website on 18 March stating that, as the cancellation has been due to Government directions, I trust that in the circumstances you will be willing to refund the payment already made. I await a reply.

as expected

Customer review rating 4.1/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

Fine

Very welcoming receptionists and lovely rooms.

Customer review rating 4.1/5

Mr D. Business - 20/03/2020 Confirmed reviews ALL

The receptionist was extremely helpful and went the extra mile to sort out a problem that was in no way the hotels fault, I was most impressed, the room was lovely and also very clean the attention to detail was superb.

Ok

Customer review rating 4.1/5

Lee F. Business - 20/03/2020 Confirmed reviews ALL

Poor quality food. Night noise from plant outside Breakfast pre cooked which was hard dry and I’ve cooked

Great location

Customer review rating 4.1/5

Sue Couples - 20/03/2020 Confirmed reviews ALL

This hotel is set in a great location on the outskirts of town but only a short walk to the harbour in one direction and town in the other

Good location

Customer review rating 4.1/5

Bricio B. Business - 20/03/2020 Confirmed reviews ALL

The room is spacious but staff trying and facilities could be improved.

Mean of spirit

Customer review rating 4.1/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

One of the impact of the government's instructions to cancel all unnecessary trips resulted in my meeting in Bristol being postponed. Appreciating that I booked on a non cancellation deal I eventually (thanks to twitter) got an email to ask whether the booking could be held open (I still have to go to Bristol at some point) or whether we could compromise and split the loss 50%. No answer.... When I return to Bristol it won't be to this hotel.

Good location between station and major attractions

Customer review rating 4.1/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

Came to celebrate my sisters 60th. Room upgrade with card and Prosecco were nice touches.

Excellent, clean, comfortable. Staff were exceptional and friendly

Customer review rating 4.1/5

G Families - 17/03/2020 Confirmed reviews ALL

We stayed one night with our son for his birthday in Bristol. balloons, card and sweets on the bed when we arrived was so nice, our son loved it. We then forgot the code to the room safe and the staff immediately helped resolve the problem. Breakfast was delicious and price was good.

Comfy

Customer review rating 4.1/5

Nikki Couples - 17/03/2020 Confirmed reviews ALL

Extremely comfy bed, extra cost for a 6pm check out is the best thing I’ve spent money on at a hotel. AC didn’t really do much but the room was comfortably warm for us.

Well located

Customer review rating 4.1/5

Jacky G. Couples - 17/03/2020 Confirmed reviews ALL

Nice stay. Breakfast was awful. Had to ask for plates etc. Breakfast was cold and choice limited with no marmalade!! WaIting for delivery apparently!

Well located

Customer review rating 4.1/5

Jackie W. Families - 16/03/2020 Confirmed reviews ALL

Very comfortable rooms, good food, walking distance to the town centre

nice pleasant stay

Customer review rating 4.1/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

good

Good location

Customer review rating 4.1/5

Scott Couples - 16/03/2020 Confirmed reviews ALL

Friendly, clean but dated, mostly business oriented. Swimming pool and changing facilities very old and in disrepair.

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