Mercure Bristol Holland House 4 stars

Name: Mercure Bristol Holland House
Address: BRISTOL, BS1 6SQ, UNITED KINGDOM
Telephone: (+44)117/9689900
Rating: 4.1

Customer review rating 4.1/5 10,120 reviews

ALLSAFE approved hotel

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+ 21 Services

Mercure Bristol Holland House

Hotel for travellers looking for local and authentic experiences

Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Clifton. This ensures that our hygiene and prevention measures meet the highest standards

Chris Falcus, Hotel Manager

Many of our guests visit Bristol for business, which is why our stylish 4-Star Mercure Bristol Holland House Hotel has everything business travellers need. With 12 conference rooms situated on a dedicated events floor, good transport links and onsite parking, you won't find a better business hotel in the area. Enjoy a bite at the Urban Bar & Kitchen or unwind in our large indoor heated pool and fitness suite . COVID UPDATE- THE POOL IS TEMPORILY CLOSED

The hotel's unique look shares its connections to the rich industrial and maritime history that Bristol is renowned for. As a result, it creates a great feeling of space and is flooded with natural daylight throughout. With a newly refurbished events floor with dedicated lounges and break out areas, the hotel is perfectly placed for business and leisure. Its harbourside location gives guests the opportunity to explore the many nearby attractions the city has to offer.

Inline with the government guidelines the hotel is open for key workers and business travel

Hotel extras

Central location with excellent transport links and on site car parking
High end newly refurbished event suites on a dedicated events floor with lounges & break outs
The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.
Advantage 4
In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Bus/coach parking area (Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- German
- French
- Portuguese
- Russian
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / IroningPaying
Porter
Concierge

Indoor heated pool
Fitness centre
Bike rack facilitiesPaying

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

12 meeting room(s)
Copy/print service available

Hotel location

Mercure Bristol Holland House

Redcliffe Hill
BS1 6SQ bristol
united kingdom

Tel: +441179689900

Fax: (+44)117/9689866

Contact email :

Check-in from 14h00

Check out up to 12h00

FIRST BUS : Bristol Bus & Co REDCLIFFE HILL

By train
BPW At 7km / 4 miles
By train
BRI At 1km / 0 miles

GPS :51.447341, -2.591025

Our accommodation(s)

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Rooms (5)

Classic double room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic twin or family room

Max. number of persons: 4
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilege room with kingsize bed

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior spacious room with kingsize bed

Max. number of persons: 2
Area: From 32 m² / 344 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive Suite with lounge area - 1 super king size bed

Max. number of persons: 2
Area: From 43 m² / 463 sq ft

Rooms

Our restaurants and bars

URBAN BAR & KITCHEN

Type of cuisine: International

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Lunch

12:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:30 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

URBAN BAR & KITCHEN

The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 324 m²
Maximum capacity: 220 people
Maximum banquet capacity: 220 people

Find out more

Comfortable hotel.

Droll Business - 03/03/2021 Confirmed reviews ALL

Despite Lockdown restrictions my 2 night stay was satisfactory. I have stayed at the Holland House on several occasions over the last 3 years. I was surprised at the fact that the neighbouring room was occupied when the hotel was almost empty. Noise is the enemy of all hotel guests, the decision to place guests into adjoining rooms is at best inconsiderate! I am sure you can do better.

Excellent guest centred service

Ray Business - 14/02/2021 Confirmed reviews ALL

Excellent service. 24 hour availability of staff despite Extensive covid precautions

Well located

Bob E. Business - 06/02/2021 Confirmed reviews ALL

Stranger than normal due pandemic

enjoyable

Anonymous Business - 03/02/2021 Confirmed reviews ALL

despite the COVID restrictions my stay was enjoyable with the staff I dealt with very helpful

Nice stay away for few days

Jamie D. Friends - 11/11/2020 Confirmed reviews ALL

Nice stay, was nice quiet too being during these current conditions staff really friendly and helpful couldn’t fault it

Dear Jamie D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Good room, good bathroom, easy parking

Simon Business - 08/11/2020 Confirmed reviews ALL

1 night business trip and dinner. Good room, good bathroom, easy parking

Dear Simon H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

excellent service

Lisa W. Couples - 04/11/2020 Confirmed reviews ALL

I have marked it down as the trouble I had was not within the hotel but trying to an add my husband to my booking and add breakfast for our three-day stay, it took 20 minutes to sort and then at checking in it wasn't done. our stay was lovely staff very friendly and helpful, room and hotel very clean with good safeguards for covid in place. I have stayed there many times and for the third time, the lifts were not working at part of my stay. food was nice. my husband felt the car park was over priced

Dear Lisa w., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Lovely hotel

Paul Solo - 03/11/2020 Confirmed reviews ALL

Room was stunning, service was excellent

Dear Paul O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Well located. Friendly lovely staff.

Jan Families - 03/11/2020 Confirmed reviews ALL

Definitely recommend this hotel. Friendly staff.

Dear Janet M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Current vs previous experience

T. Families - 02/11/2020 Confirmed reviews ALL

I have stayed at Holland house on multiple occasions and in all honesty was a little disappointed. We had booked two rooms which were on different floors despite the hotel being empty. Our rooms looked tired and it just didn’t have a feel of a high end hotel which is what I have come to expect. Breakfast was very limited and I appreciate why the buffet isn’t available but to not offer preference on how eggs are cooked for example means that the offering was very poor and I was left feeling cheated.

Dear Gillan T., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Kind Regards, Patrik Operations Manager

Bristol beauty

Delboy Business - 02/11/2020 Confirmed reviews ALL

Really comfortable, friendly, good service and food. Car park should be free for residents, cheaper round the corner in public park. Great location, very vibrant and good culture available.

Dear Derek B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Enjoyable stay felt safe

Philip W. Couples - 02/11/2020 Confirmed reviews ALL

Staff were lovely. Lots of protection plans in place. Pre cooked breakfast wasn’t great but dinner the night before was good. Sad that the hotel is so quiet in these strange times.

Dear Philip W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon so we can make up for your breakfast experience. Kind Regards, Patrik Krivak Operations Manager

Excellent Location

Mr G. Couples - 01/11/2020 Confirmed reviews ALL

Restricted service as a consequence of C-19 but perfectly understandable to have concern for safety as top priority.

Dear Steve G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Disappointing

Barry J. Families - 01/11/2020 Confirmed reviews ALL

No swimming pool which was shocking considering you had no more than 50 guests staying cold showers insincere wots app questions . Really get agrip.

Dear barry j., Thank you for taking the time to share your review I do apologise that your stay did not meet expectations. our swimming pool is closed due to upcoming refurbishment in future as it requires update from health and safety point. Regarding cold showers we have not experienced any technical difficulties with hot water although it might take bit longer for hot water to come up due the fact of decreased occupancy what we can not influence as per covid 19 pandemic. best regards Patrik Krivak Operations Manager

Great location for what we needed and very helpful and friendly staff

Louise B. Families - 31/10/2020 Confirmed reviews ALL

We returned after a stay earlier in the year. Although disappointed there were a few hiccups it hasn’t deterred is from visiting in the future. The breakfast staff are so friendly and helpful, just what you need on a stay away from home. We look forward to a future visit when the pool is opened and things return to normal

Dear Louise B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Comfortable stay, great location

Mummytreat Families - 30/10/2020 Confirmed reviews ALL

Fantastic family suite

Dear Krisztina P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Very nice hotel with friendly and efficient staff

Alice Couples - 23/10/2020 Confirmed reviews ALL

We had a very good 2 night stay, room was good, would have liked china mugs for tea instead of paper ones. When we needed extra supplies from reception Staff were very accommodating. We ate in the Urban bar both nights and again the staff were excellent and the food very nice. We understand the limited menu due to Covid.

Dear Alice R., Thank you for taking the time to review your recent experience. We hope to welcome you back to our hotel very soon! Kind Regards, Patrik Krivak Operations Manager

Excellent location

Robert K. Couples - 21/10/2020 Confirmed reviews ALL

Unfortunately it did not start well room 138 no heating or hot water changed room to 137 fabulous room but no hot water again from 6.30pm however the staff were excellent in resolving the problems and certainly made our stay most enjoyable and we will certainly be back. Thanks once again to all the reception staff and the bar and food staff who looked after all our needs.

Dear Robert K., We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Patrik Operations Manager

Great room, lovely staff

Anonymous Couples - 20/10/2020 Confirmed reviews ALL

A great stay, good location. Fabulous room.

Dear Kelly S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Operations Manager

This stay was everything mecure offers, great rooms and great environment.

Malcolm Couples - 18/10/2020 Confirmed reviews ALL

I think the first thing was it felt an extremely safe experience and therefore no issues in staying at a mecure. As normal mecure just offers that experience that you have no second thoughts in staying again.

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Patrik Krivak Operations Manager

Our most recent 20 reviews

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