Mercure Bristol Holland House

Everything in the hotel felt tired. I had booked it on the Accor website as it had a pool, but on arrival it turns out that it is shut down. The room itself was large, but the bathroom was tired and hadn't been serviced properly. Staff seemed either worked off their feet or disinterested. Breakfast quality was poor and not worth the money

Stayed for 2 nights. Room was very big and quiet. Breakfast was great. One drinking glass still had ?soap scum in it, & there were cobwebs hanging from the ceiling above the bed. Apart from those niggles it was a very comfortable stay.

Good stay. Slightly difficult locate as sat nav said we had arrived but we were on the opposite side of one way system from the hotel

Our room was tired, with stained carpet and tiles. The replacement of phone with whats app was not helpful for your customers, merely to enable you to cut down on customer contact.

Good company, pleasant and engaging Leader and superb Mercure Hotel very close to the city centre, comfortably furnished and very spacious. The city breaks are excellent holidays combining two cities, both brimming with history and sights to explore. A great balance of walking and sightseeing in both cities with excellent blue badge tourism guides. Both our excellent guides were knowledgeable, friendly and interesting. Good meals in a modern restaurant at the Hotel. The street food from a vibrant food market in Bristol, packed with cafes and food stalls was a great way to experience local life, admiring the views of the city too! Thank you Ramblers Walking Holidays, we saw a lot, learnt about both cities and enjoyed exploring two amazing cities, maritime Bristol & regal Bath-all on foot!