Customer review rating 4.1/5 10,428 reviews
ALLSAFE approved hotel
Central location with excellent transport links and on site car parking
High end newly refurbished event suites on a dedicated events floor with lounges & break outs
The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.
Short walk from Bristol Temple Meads train station.
In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions
Check-in from 15h00
Check out up to 12h00
275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.
Classic double room
Classic twin or family room
Privilege room with kingsize bed
Superior spacious room with kingsize bed
Executive Suite with lounge area - 1 super king size bed
Number of meeting rooms: 12
Maximum size: 324 m²
Maximum capacity: 220 people
Maximum banquet capacity: 220 people
100% genuine reviews from our guestsFind out more
Kate J 20/09/2021 TripAdvisor review
This was our first time here and it was perfectly fine, clean, comfortable and quiet. The breakfast was good with everything you could want. This hotel does not warrant the bad reviews at all. My only minor negatives were the bathroom door didn't fully close, there weren't enough towel rails and the hairdryer was rubbish.
Ian A. Couples - 17/09/2021 Confirmed reviews ALL
Sue S. Friends - 17/09/2021 Confirmed reviews ALL
Hotel was perfect location, pleasant, helpful staff, comfortable ,spacious rooms, good breakfast. Everything it said.
A very comfortable stay
Mrs E. T. Couples - 16/09/2021 Confirmed reviews ALL
Reception staff were very good also the dining room staff, especially the restaurant staff particularly the night restaurant manager unfortunately I didn't know his name. The room we stayed in was excellent just one point the shower surround could have been cleaned better.
Good location, well placed for the vibrant dock lands
Terry W. Couples - 16/09/2021 Confirmed reviews ALL
Not as good as in the past. Service much reduced, breakfast not up to standard
Our most recent 20 reviews
In partnership with TripAdvisor