Mercure Bristol Holland House 4 stars

Customer review rating 4.1/5 10,113 reviews

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Mercure Bristol Holland House
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Hotel extras

  • Central location with excellent transport links and on site car parking

  • High end newly refurbished event suites on a dedicated events floor with lounges & break outs

  • The place and space to inspire your delegates, accommodating 6 to 220 delegates in 12 suites.

  • Advantage 4

  • In walking-distance of the Harbourside, vibrant city and its mix of award winning attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Bike rack facilitiesPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Bristol Holland House

Redcliffe Hill
BS1 6SQ
bristol
united kingdom

Tel: +441179689900

Fax: (+44)117/9689866

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS :  Bristol Bus & Co REDCLIFFE HILL

  • By train

    BPW At 7km / 4 miles

  • By train

    BRI At 1km / 0 miles

GPS :51.447341, -2.591025

Our accommodation(s)

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

Classic double room

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic twin or family room

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with kingsize bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior spacious room with kingsize bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with lounge area - 1 super king size bed

  • Max. number of persons: 2
  • Area: From 43 / 463 sq ft

MyRoom by Laura: Street Art room/ Standard double roomNon contractual photo

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Brij: Cricket Room/ Standard double roomNon contractual photo

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

URBAN BAR & KITCHEN

Type of cuisine: International

The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite.

Menu (PDF)

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

URBAN BAR & KITCHEN

Non contractual photo

The Urban Bar & Kitchen uses the finest local produce in order that you can enjoy unsung heroes along with some guilty pleasures

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 324

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Mercure Bristol Holland House

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

10,113 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,292 reviews

Nice stay away for few days

Customer review rating 4.1/5

Jamie D. Friends - 11/11/2020 Confirmed reviews ALL

Nice stay, was nice quiet too being during these current conditions staff really friendly and helpful couldn’t fault it

Dear Jamie D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Good room, good bathroom, easy parking

Customer review rating 4.1/5

Simon Business - 08/11/2020 Confirmed reviews ALL

1 night business trip and dinner. Good room, good bathroom, easy parking

Dear Simon H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

excellent service

Customer review rating 4.1/5

Lisa W. Couples - 04/11/2020 Confirmed reviews ALL

I have marked it down as the trouble I had was not within the hotel but trying to an add my husband to my booking and add breakfast for our three-day stay, it took 20 minutes to sort and then at checking in it wasn't done. our stay was lovely staff very friendly and helpful, room and hotel very clean with good safeguards for covid in place. I have stayed there many times and for the third time, the lifts were not working at part of my stay. food was nice. my husband felt the car park was over priced

Dear Lisa w., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Lovely hotel

Customer review rating 4.1/5

Paul Solo - 03/11/2020 Confirmed reviews ALL

Room was stunning, service was excellent

Dear Paul O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Well located. Friendly lovely staff.

Customer review rating 4.1/5

Jan Families - 03/11/2020 Confirmed reviews ALL

Definitely recommend this hotel. Friendly staff.

Dear Janet M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Current vs previous experience

Customer review rating 4.1/5

T. Families - 02/11/2020 Confirmed reviews ALL

I have stayed at Holland house on multiple occasions and in all honesty was a little disappointed. We had booked two rooms which were on different floors despite the hotel being empty. Our rooms looked tired and it just didn’t have a feel of a high end hotel which is what I have come to expect. Breakfast was very limited and I appreciate why the buffet isn’t available but to not offer preference on how eggs are cooked for example means that the offering was very poor and I was left feeling cheated.

Dear Gillan T., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Kind Regards, Patrik Operations Manager

Bristol beauty

Customer review rating 4.1/5

Delboy Business - 02/11/2020 Confirmed reviews ALL

Really comfortable, friendly, good service and food. Car park should be free for residents, cheaper round the corner in public park. Great location, very vibrant and good culture available.

Dear Derek B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Enjoyable stay felt safe

Customer review rating 4.1/5

Philip W. Couples - 02/11/2020 Confirmed reviews ALL

Staff were lovely. Lots of protection plans in place. Pre cooked breakfast wasn’t great but dinner the night before was good. Sad that the hotel is so quiet in these strange times.

Dear Philip W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon so we can make up for your breakfast experience. Kind Regards, Patrik Krivak Operations Manager

Excellent Location

Customer review rating 4.1/5

Mr G. Couples - 01/11/2020 Confirmed reviews ALL

Restricted service as a consequence of C-19 but perfectly understandable to have concern for safety as top priority.

Dear Steve G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Disappointing

Customer review rating 4.1/5

Barry J. Families - 01/11/2020 Confirmed reviews ALL

No swimming pool which was shocking considering you had no more than 50 guests staying cold showers insincere wots app questions . Really get agrip.

Dear barry j., Thank you for taking the time to share your review I do apologise that your stay did not meet expectations. our swimming pool is closed due to upcoming refurbishment in future as it requires update from health and safety point. Regarding cold showers we have not experienced any technical difficulties with hot water although it might take bit longer for hot water to come up due the fact of decreased occupancy what we can not influence as per covid 19 pandemic. best regards Patrik Krivak Operations Manager

Great location for what we needed and very helpful and friendly staff

Customer review rating 4.1/5

Louise B. Families - 31/10/2020 Confirmed reviews ALL

We returned after a stay earlier in the year. Although disappointed there were a few hiccups it hasn’t deterred is from visiting in the future. The breakfast staff are so friendly and helpful, just what you need on a stay away from home. We look forward to a future visit when the pool is opened and things return to normal

Dear Louise B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Comfortable stay, great location

Customer review rating 4.1/5

Mummytreat Families - 30/10/2020 Confirmed reviews ALL

Fantastic family suite

Dear Krisztina P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Krivak Operations Manager

Very nice hotel with friendly and efficient staff

Customer review rating 4.1/5

Alice Couples - 23/10/2020 Confirmed reviews ALL

We had a very good 2 night stay, room was good, would have liked china mugs for tea instead of paper ones. When we needed extra supplies from reception Staff were very accommodating. We ate in the Urban bar both nights and again the staff were excellent and the food very nice. We understand the limited menu due to Covid.

Dear Alice R., Thank you for taking the time to review your recent experience. We hope to welcome you back to our hotel very soon! Kind Regards, Patrik Krivak Operations Manager

Excellent location

Customer review rating 4.1/5

Robert K. Couples - 21/10/2020 Confirmed reviews ALL

Unfortunately it did not start well room 138 no heating or hot water changed room to 137 fabulous room but no hot water again from 6.30pm however the staff were excellent in resolving the problems and certainly made our stay most enjoyable and we will certainly be back. Thanks once again to all the reception staff and the bar and food staff who looked after all our needs.

Dear Robert K., We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Patrik Operations Manager

Great room, lovely staff

Customer review rating 4.1/5

Anonymous Couples - 20/10/2020 Confirmed reviews ALL

A great stay, good location. Fabulous room.

Dear Kelly S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Patrik Operations Manager

This stay was everything mecure offers, great rooms and great environment.

Customer review rating 4.1/5

Malcolm Couples - 18/10/2020 Confirmed reviews ALL

I think the first thing was it felt an extremely safe experience and therefore no issues in staying at a mecure. As normal mecure just offers that experience that you have no second thoughts in staying again.

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Patrik Krivak Operations Manager

Well located

Customer review rating 4.1/5

Emily Couples - 18/10/2020 Confirmed reviews ALL

Clean and comfortable room.

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Patrik Krivak Operations Manager

Good Stay

Customer review rating 4.1/5

Kevin B. Families - 18/10/2020 Confirmed reviews ALL

Excellent service

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Patrik Krivak Operations Manager

Well located, heating not 100%

Customer review rating 4.1/5

Adeboye G. Business - 17/10/2020 Confirmed reviews ALL

The room was a little bit cold, with the heating turned up so not a good night sleep. Upgraded to a bigger room. Should have stayed in a smaller room. Behind the bed was extremely dirty not cleaned in a while.

Unacceptable

Customer review rating 4.1/5

Shocked A. P. M. Business - 14/10/2020 Confirmed reviews ALL

Fully understand the difficulties of reopen the hotel after lock down but very basic non-covid issues really let the hotel down. The toilet flush was working. Reported to reception on multiple occasions who assured me it had been fixed....when I left the hotel two days later it was still not working !!!! Using a bucket to flush the toilet under any circumstance is not acceptable. Heating the room was not working again reported and no action taken. I will not be staying in this hotel again and would not recommend it to anyone else.

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