Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,110 reviews

Mercure Gloucester Bowden Hall  Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,110 reviews

TripAdvisor Rating  4.0/5  1,546 reviews

Customer review rating 1.0/5

Paul B. Business - Confirmed reviews ALL

Arrived at 8.30 told no restaurant option, could live with that no problem. Asked reception for iron and board never got one, room was in need of makeover. Tiered an a bit dirty even the radiator in the bathroom was rusty. Builders working on fire door in the morning making loads of noise so woke me up. Would not use again and have advised our company not to use

Lovely break

Customer review rating 5.0/5

Brenda L. Couples - Confirmed reviews ALL

We went for 3 nights package deal which was excellent. The staff were lovely and very attentive. Breakfast was very good.

Dear Brenda L., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Great location for overnight stay

Customer review rating 4.0/5

A. Couples - Confirmed reviews ALL

It was a pleasant stay in a lovely old building although the decor was tired with a dismal grey carpet that had seen better days. A large quite comfortable bed but the pillows were really hard and lumpy with knobbly cotton covers. One pack of biscuits for two people on the tea tray! The staff were friendly, especially the barman and the receptionists. The food, albeit reasonably priced, was a bit disappointing. My Pad Thai was unbalanced had masses of chicken but few noodles and some minuscule white specks of peanuts. My husbands chips were bland and rubbery although the beef burger was huge. So, a mixed bag. Not perfect by any means but was an ideal location for a visit to Gloucester.

Dear Linda-Marie A., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are pleased that you enjoyed your most recent stay here with us. I have passed on your comments with regards to the pillows to the housekeeping who will get this changed for future guests. We would like to apologize with regards to the food in the restaurant, this is not our normal standard and will be looked into with the kitchen staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Clean. Stylish. Functional room.

Customer review rating 4.0/5

Lady M. B. Couples - Confirmed reviews ALL

Overall a wonderful experience. It was a shame that the start of our stay a gentleman tried to charge us breakfast when it was already paid for through booking.com

Dear Megan B., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are pleased that you enjoyed your most recent stay here with us. We do apologize with regards to the mix up with the breakfast included in your package. This will be looked into to ensure this does not happen again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Girls getaway

Customer review rating 4.5/5

Carole B. Friends - Confirmed reviews ALL

We stayed, five ladies of a certain age, at Bowden Hall to attend a Murder Mystery event. Everything went very smoothly from check in to check out, staff all very helpful and friendly. Event was good fun, well run, the food was served on hot plates, a rare occurrence and was tasty. Our rooms comfortable and a good breakfast finished out stay. We all thoroughly enjoyed our experience and would visit again!

Dear Carole B., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so pleased that you and your friends had such a lovely time during one of our murder mystery evenings. It is always lovely to hear such lovely things. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

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Other web-users rate our hotel

  • 364 reviews 9.5/10 Location
  • 890 reviews 6.8/10 Room
  • 993 reviews 9/10 Service
  • 40 reviews 2.2/10 WiFi
  • 438 reviews 5.6/10 Amenities
  • 339 reviews 8.2/10 Breakfast
  • 316 reviews 5.3/10 Cleanliness
  • 8 reviews 0.8/10 Wellness Area

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