Mercure Tunbridge Wells Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,002 reviews

Mercure Tunbridge Wells Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

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Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,002 reviews

TripAdvisor Rating  3.5/5  1,497 reviews

Great stay - would recommend!

TripAdvisor rating 5.0/5

Hilary M TripAdvisor review

Stayed overnight for a business trip and I would highly recommend it. Great room, accessible location, lovely staff and restaurant hit the spot. Tim, Finnley and Victoria were standout, super friendly and accommodating. Would definitely stay again!

Friendly sfaff

TripAdvisor rating 5.0/5

878rossm Solo travel - TripAdvisor review

Was very friendly service. Tim explained the dinner menu to me and made all the dishes sound lovely. I've stayed here before and have always been satisfied with the service and the staff, I will return again some day because I always have a great stay.

Lovely overnight stay

Customer review rating 4.5/5

Lynne S. Couples - Confirmed reviews ALL

Nice clean hotel, polite staff. We enjoyed our dinner good choices on the menue breakfast was self service staff on hand to help if needed. Only down side was the main area was a little cold, I sat next to the portable radiator to warm up. Other than that a great place to stay.

Dear Lynne We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful Personal Touches

TripAdvisor rating 5.0/5

S2626MPhelenp TripAdvisor review

It was my 65th birthday,there were Happy Birthday banners on our room door,and inside room, Prosecco chilling on ice in a bucket,chocolate bars,crisps,gold stars sprinkled on our bed ,a free drink at the bar - plus the room had been upgraded !! And a lovely hand written birthday card from someone called Kim in housekeeping. Absolutely outstanding .I’d had a tough few weeks as I fractured my ankle,but all this really made my birthday special.The room was spotless,everything you could need,comfy bed,very quiet room.Breakfast was very good,and all staff encountered smiley and helpful.Communication prior to arrival was excellent too - enquiring my preference to what floor I would like, couldn’t fault a thing.Very impressed,would definitely stay here again.Thank you Mercure team, Tunbridge Wells.

Comfortable stay

TripAdvisor rating 5.0/5

Cigdem K Families - TripAdvisor review

Friendly staff at reception and bar, clean room, will visit again, not far from pantiles in car. Went for murder mystery, hopefully will visit again. Room was clean and sufficient, nice bed and bathroom. Dont have to pay to park when staying overnight.

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Other web-users rate our hotel

  • 247 reviews 9.2/10 Location
  • 964 reviews 6.3/10 Room
  • 994 reviews 8.5/10 Service
  • 7 reviews 8.5/10 WiFi
  • 580 reviews 6.2/10 Food
  • 413 reviews 6.7/10 Cleanliness
  • 410 reviews 8.2/10 Breakfast
  • 242 reviews 4.4/10 Vibe

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