Mercure Tunbridge Wells Hotel 4 stars

Name: Mercure Tunbridge Wells | 4 Star Hotel - ALL
Address: 8 Tonbridge Road, Pembury, TUNBRIDGE WELLS, TN2 4QL, GB
Telephone: +441892628298
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 980 reviews

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

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Mercure Tunbridge Wells Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.

The hotel boasts eight meeting rooms which can accommodate up to 130 guests, great for conferences and business events. The light, airy rooms can also be transformed into a beautiful wedding ceremony or reception venue. Guests are invited to dine in The Mallows restaurant, where they can enjoy an internationally inspired meal in a modern and relaxed environment. Those looking to wind down further can take a drink from the impressive selection in the Oast Bar.

The hotel is just 2 miles (3 km) from Highbrooms railway station and the centre of spa town Royal Tunbridge Wells. Hever Castle and the Kent countryside are yours to discover. We are accepting Christmas Dining & Party bookings! Get in touch to learn more.

Welcome to Mercure Tunbridge Wells! Our team is dedicated to making your stay as comfortable as possible. We hope you enjoy exploring all Tunbridge Wells and Kent have to offer. Please let us know if we can do anything to enhance your experience.

Fraser Johnston, Hotel Manager

Hotel extras

8 fully-equipped meeting rooms for up to 130 guests
18th Century Georgian oast house with original features
Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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1 night | 1 adult

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Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic family room for 2 adults and 1 child

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single bed(s)

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1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

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1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

+44 1892 628298

+44 161 388 0915

HIGHBROMS STATION

Railway station

Access: 4.83 km / 3 mi 4 min drive

HOP FARM

Tourist attraction

Access: 4.83 km / 3 mi

HEVER CASTLE

Tourist attraction

Access: 14.48 km / 9 mi

LEEDS CASTLE

Tourist attraction

Access: 32.19 km / 20 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 980 reviews

TripAdvisor Rating 3.5/5 1,687 reviews

Weekend Break

Traveler585247 1/17/2025 TripAdvisor review

Stayed for a weekend on a spur of the moment get away. The hotel is really good value for money. Room was clean and tidy and larger than anticipated. Tim (restaurant) was very efficient and helpful. Plenty of parking (just make sure to enter your car reg at Reception). Would visit again without hesitation.

Dinner at the mercure

Tom G 1/17/2025 TripAdvisor review

Had dinner with family at the Mercure Restaurant. A nice experience primarily due to the very attentive and friendly staff. We were really well looked after and nothing was too much trouble. Good food and drink that arrived promptly. Would recommend if you are in the area.

Nice stay

Gem Couples - 1/9/2025 Confirmed reviews ALL

Room was beautifully decorated with birthday decorations for my husbands 40th. Overall place is a little dated, and windows didn’t open or close properly. Sadly the restaurant wasn’t open New Year’s Day. Breakfast was ok, but not worth £12.

Dear Gemma-leigh B., Thank you for taking the time to share your feedback about your recent stay at the Mercure Tunbridge Wells Hotel. I’m delighted to hear that you appreciated the birthday decorations in your room for your husband’s 40th celebration. Creating special moments for our guests is something we take pride in, and I’m so pleased this added to your stay. I do, however, regret that certain aspects of your visit did not meet your expectations. I apologize for the issues you experienced with the windows and for the restaurant being closed on New Year’s Day. Your comments about breakfast pricing have also been noted, and we’ll take them into consideration as we continually review our offerings. Your feedback regarding the overall condition of the hotel is appreciated, and we are always looking for ways to enhance the experience for our guests. Thank you once again for your valuable comments, and we hope to have the opportunity to welcome you back in the future. Kind regards John Mitchell Operations Manager

Afternoon Tea Delight

Fenton9 1/9/2025 TripAdvisor review

Amazing service provided by Holly, the whole thing was wonderful and extremely professional. Food was yummy, lots of variety and great quality too. Thank you to everyone for a wonderful afternoon tea service. Wonderful location and lovely place.

Dear Fenton9, Thank you for taking the time to share your fantastic feedback about your afternoon tea experience at the Mercure Tunbridge Wells Hotel. I’m thrilled to hear that Holly provided amazing service and helped make your visit so special. She truly embodies the professionalism and care we strive for, and I will be sure to pass along your kind words to her – it will mean so much to her and the team. It’s also wonderful to know you enjoyed the variety, quality, and presentation of the food, as well as the overall ambiance of our location. Your kind words motivate us to continue delivering memorable experiences for all our guests. We’re so pleased you had such an enjoyable afternoon tea, and we look forward to welcoming you back again in the future. Kind regards, John Mitchell Operations Manager

Great stay

wato7 Business - 1/8/2025 TripAdvisor review

Very good hotel. Tia and Jas are great members of staff. Very welcoming. The food was very good . The service was very good . This all made our stay at this hotel a great one. The rooms are very clean and the hotel in genral is clean and tidy. Nice hotel.

Dear wato7, Thank you for sharing such wonderful feedback about your stay at the Mercure Tunbridge Wells Hotel. I’m delighted to hear that you had a great experience with us! It’s fantastic to know that Tia and Jas made such a positive impression on you. They truly are valued members of our team, and I’ll be sure to pass along your kind words to them – I know it will mean a lot. I’m also pleased that you enjoyed the food, the cleanliness of your room, and the overall tidiness of the hotel. It’s great to hear that our efforts to create a welcoming and comfortable environment contributed to your enjoyable stay. Thank you once again for your lovely comments, and we hope to welcome you back for another fantastic visit in the future. Kind regards John Mitchell Operations Manager

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All our hotels in Tunbridge Wells

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.