Mercure Tunbridge Wells Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 940 reviews

Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
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Mercure Tunbridge Wells Hotel - Image 4

Description

Hotel extras

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

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Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  940 reviews

TripAdvisor Rating  3.5/5  1,758 reviews

Solo traveller....

TripAdvisor rating 4.0/5

Sunshine63739430803 TripAdvisor review

So far so good, check in nice and easy, friendly staff on the front desk, bar staff friendly, looking forward to dinner in the onsite restaurant where I have met Tim my server who is very helpful, attentive and goes above beyond to make u feel welcome and looked after.

Lovely hotel

TripAdvisor rating 5.0/5

laffan11 TripAdvisor review

Attend mercure to meet up with a mate during midweek on a Monday. We had a lovely time in a very friendly environment having some very tasty food and well served beer. Tim was very attentive and has great customer service skills. Will attend here again soon

Perfect burger

TripAdvisor rating 3.0/5

J S TripAdvisor review

Perfect burger! The best I've tasted in ages. The waiter was very polite and attentive. My wife's fish was the size of a whale and very tasty. The soup was made fresh that morning and was a treat for the tastebuds. We had two delicious desserts that were melt in the mouth.

Dear joeM6427WC, Thank you for your wonderful review. We’re delighted to hear that you enjoyed your dining experience with us. It’s great to know that the burger was a standout, and we love the description of your wife’s fish, it sounds like it made quite the impression. We’re also pleased that the freshly made soup and delicious desserts were a hit. Our team takes great pride in delivering high-quality dishes, and your feedback means a lot. We look forward to welcoming you back for another memorable meal soon. Kind regards John Mitchell Operations Manager

Overnight stay

TripAdvisor rating 5.0/5

chappersam Couples - TripAdvisor review

Lovely hotel experience ! Tim in the restaurant was very knowledgeable and helpful. Lovely food and ambience within the restaurant, too. Altogether, a great weekend away for a rest and relaxation. Rooms were nice and the beds were lovely and comfortable. Would come again

Dear chappersam, Thank you for your lovely review. We’re so pleased to hear that you had a relaxing and enjoyable stay with us. Tim will be delighted to know that his knowledge and service made a positive impression on your experience. It’s great to hear that you enjoyed the food, ambiance, and comfort of our rooms. We truly appreciate your kind words and would love to welcome you back for another restful getaway in the future. Kind regards John Mitchell Operations Manager

Outstanding

TripAdvisor rating 5.0/5

Y9160AOamandap TripAdvisor review

Outstanding service. Such attention to detail and service. In particular Layla on reception and Tim in the dining room. On arrival I was delighted to have extra treats from the housekeeping staff. Personal touches were fabulous. Thankyou 🙏🏻

Dear Y9160AOamandap, Thank you for your wonderful feedback! We’re delighted to hear that you had such an outstanding experience with us. Layla and Tim will be thrilled to know that their attention to detail and service made such a positive impression on your stay. It’s also great to hear that the personal touches from our housekeeping team added to your enjoyment, we always strive to make our guests feel special. We truly appreciate your kind words and look forward to welcoming you back in the future. Kind regards John Mitchell Operations Manager

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Other web-users rate our hotel

  • 347 reviews 8.8/10 Location
  • 1,146 reviews 6.4/10 Room
  • 1,225 reviews 8.8/10 Service
  • 10 reviews 3.6/10 WiFi
  • 508 reviews 6.3/10 Cleanliness
  • 448 reviews 8.1/10 Breakfast
  • 294 reviews 5.1/10 Vibe
  • 244 reviews 4.4/10 Amenities

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