Mercure Tunbridge Wells Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,022 reviews

Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,022 reviews

TripAdvisor Rating  3.5/5  1,465 reviews

Excellent

TripAdvisor rating 5.0/5

Louis J TripAdvisor review

Very friendly staff and helpful, rooms very clean and tidy, restaurant food was very good, steak house burger was amazing, Beer was also very fresh and refreshing. Overall a very good hotel and would stay again in the future Would recommend

Dear M6084DJlouisj, Thank you for your wonderful feedback about your recent stay at Mercure Tunbridge Wells Hotel. We are thrilled to hear that you had an excellent experience with us. It's fantastic to know that you found our staff to be very friendly and helpful, and that you enjoyed the cleanliness and tidiness of our rooms. We're delighted that you found our restaurant food to be very good, especially the steak house burger, and that you enjoyed our fresh and refreshing beer selections. Your recommendation means a lot to us, and we would be honored to welcome you back to our hotel in the future. Kind regards John Mitchell Operations Manager

Beat every expectation

TripAdvisor rating 5.0/5

Nicola F TripAdvisor review

Best wedding I've ever been to, and it was mine! Great location, friendly staff from Sophie the wedding coordinator who was on it throughout, the service and the food at the tasting where we first met the lovely Ernest, from the moment we checked in with Mina at reception on the day, to the catering team and Tim who all couldn't do enough, the lovely bar staff who had amazing energy throughout the evening, the DJ Joe who was full of surprises, and Amanda and Andrea who were on hand all day for our every need. And not forgetting all those who worked behind the scenes to deliver tasty food that met all our dietary needs, and an exceptionally clean hotel. Great value venue for a day that was above and beyond our expectations. We have left there with new friends and smiles bigger than my dress!

Dear nicolafM380BJ, Wow! Thank you for sharing such incredible feedback about your wedding experience at Mercure Tunbridge Wells Hotel. We are absolutely thrilled to hear that we exceeded your expectations on such a special day. It's heartwarming to know that our team, from Sophie, Ernest, Mina, Tim, and the bar staff to DJ Joe, Amanda, and Andrea, all contributed to making your wedding day unforgettable. We're delighted that you felt supported and cared for throughout the entire process, and we're honored to have been a part of your celebration. Creating lasting memories and forming new friendships is what we strive for, and we're delighted to hear that your experience with us resulted in just that. Your kind words mean the world to us, and we're overjoyed that we could contribute to making your day so magical. We wish you both a lifetime of happiness together, and we hope to welcome you back to Mercure Tunbridge Wells Hotel in the future for more wonderful memories. Warm regards John Mitchell Operations Manager

My first experience at tge mercure.

TripAdvisor rating 5.0/5

Brandon H TripAdvisor review

I stayed at the mercure in tunbridge Wells and was delighted with my visit. Excellent food service for Tim and ernest, quick service and a very polite demeener, looking forward to the rest of my week. Easy and convinient location to get to my training course. Would recommend visiting.

Dear brandonhl683DU, Thank you for sharing your first experience at Mercure Tunbridge Wells Hotel with us. We are delighted to hear that you were pleased with your visit. It's wonderful to know that you enjoyed the excellent food service provided by Tim and Ernest. We're glad their quick and polite demeanor enhanced your stay, and we'll be sure to pass along your compliments to them. We're also pleased to hear that our convenient location made it easy for you to attend your training course. Thank you for your recommendation, and we hope the rest of your week continues to be enjoyable. We hope to have the pleasure of welcoming you back to Mercure Tunbridge Wells Hotel in the future. Kind regards John Mitchell Operations Manager

Overall a great place to stay,

TripAdvisor rating 5.0/5

dean g TripAdvisor review

The staff very friendly and helpful, The restaurant staff Tim very helpful, My first time visiting Mercure Hotel, Would definitely come back again, Hopefully will be working Tunbridge way again and get to stay here, The room is very clean and spacious , Great choice in the menu,

Dear deangE2862VK, Thank you for taking the time to share your feedback about your recent stay at Mercure Tunbridge Wells Hotel. We are thrilled to hear that you had a great experience overall and that our staff, including Tim in the restaurant, contributed to making your stay enjoyable. We're delighted to hear that you found your first visit to Mercure Hotel to be a positive one and that you would definitely consider coming back again. It's fantastic to know that you found our rooms to be clean and spacious, and that you enjoyed the variety offered on our menu. Should your work bring you back to Tunbridge Wells, we would be honored to welcome you back to our hotel. Kind regards John Mitchell Operations Manager

A very pleasant place to stay.

TripAdvisor rating 5.0/5

lee b TripAdvisor review

The staff were very polite and couldn't be more helpful. Tim in the restaurant was an absolute pleasure. The food was lovely. Top notch. The room I was in was nice and warm. Reception was also an absolute pleasure very welcoming. I had a really nice stay at the hotel. I would definitely recommend.

Dear leebR9705TY, Thank you for sharing your feedback about your recent stay at Mercure Tunbridge Wells Hotel. We are delighted to hear that you had a very pleasant experience with us. It's wonderful to know that our staff, including Tim in the restaurant and our reception team, provided excellent service and made you feel welcome throughout your stay. We're thrilled that you enjoyed the delicious food and found your room nice and warm, ensuring your comfort during your time with us. Your recommendation means a lot to us, and we appreciate you spreading the word about your positive experience at our hotel. We hope to have the pleasure of welcoming you back to Mercure Tunbridge Wells Hotel in the future. Kind regards John Mitchell Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 243 reviews 9/10 Location
  • 954 reviews 6.1/10 Room
  • 981 reviews 8.3/10 Service
  • 6 reviews 8.8/10 WiFi
  • 587 reviews 6/10 Food
  • 409 reviews 8.3/10 Breakfast
  • 406 reviews 6.4/10 Cleanliness
  • 242 reviews 4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Tunbridge Wells