Mercure Tunbridge Wells Hotel

Mercure Tunbridge Wells Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 751 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Feel Good Health Club with heated pool

  • Nearby landmarks include Tunbridge Wells and Hever Castle

ALLSAFE approved hotel

Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
United Kingdom

  • By plane

    LONDON GATWICK At 93.33km / 58 miles

  • By train

    HIGHBROMS STATION At 4.83km / 3 miles

GPS:51.146079, 0.311925

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE MALLOWS Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You'll find individually styled surroundings which offer a relaxed atmosphere.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Our signature suite is the 'Room at the Top' where there's room to sprea d out in the separate lounge area with its own chaise longue, in the king-size bed or in the double-ended bath.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  751 reviews

TripAdvisor Rating  3.0/5  1,285 reviews

Great visit

TripAdvisor rating 5.0/5

Edwin v Couples - TripAdvisor review

We had a great stay in this hotel. There is enough parking space and the rooms are big and clean. In the morning a nice fresh cooks breakfast. Friendly and professional staff. A great hotel to explore the countryside or visit some towns of southeast England.

Hot hot hot

TripAdvisor rating 3.0/5

B793GEkevinw Couples - TripAdvisor review

We checked into our suite that was quite expensive, no air con, no fan, windows shut and fridge not working. Access to swimming pool not working and room key did not work. Staff looked miserable and the decor very dated . Breakfast was amazing tho . Not happy with what I paid to what we got . Not good

Good location

Customer review rating 1.0/5

Dan D. Business - Confirmed reviews ALL

It was the worst stay I have had at your hotel. Room was poor for premium room, I paid more for 2 biscuits and a bottle of water, it was not clean, no chair for me to sit and work on, the TV remote was not working and room service was badly explained and rude. So I went out to eat. I question whether I will use you again.

Clean and tidy

Customer review rating 4.5/5

Claire W. Friends - Confirmed reviews ALL

After wondering around trying to find our room as not well signed, room was spacious and tidy , decor a little dated but pleasant, tea, coffees and water supplied with a kettle, hairdryer and bathroom toiletries supplied, chrome fittings but brass door handles and hinges not polished so could have been changed for chrome to match , on the whole not a bad room ,comfortable and bright . Breakfast was good with a selection of fried , fruit and yogurts , tea coffee and fruit juices, worth the extra. The overnight stay was good ,

Customer review rating 4.0/5

Mrs M. Couples - Confirmed reviews ALL

lovely helpful staff had a good meal in the evening and breakfast was great

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Other web-users rate our hotel

  • 167 reviews 9.1/10 Location
  • 709 reviews 5.6/10 Room
  • 740 reviews 7.4/10 Service
  • 16 reviews 6.1/10 WiFi
  • 404 reviews 5.4/10 Food
  • 318 reviews 5/10 Cleanliness
  • 275 reviews 7.3/10 Breakfast
  • 189 reviews 3.3/10 Vibe

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