Fairmont Resort Blue Mountains, MGallery 4 stars

Customer review rating (ALL Rating) 4.1/5 5,266 reviews

Fairmont Resort Blue Mountains, MGallery - Image 1
Fairmont Resort Blue Mountains, MGallery - Image 2
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Description

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

Our accommodation(s)

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Hotel location

Fairmont Resort Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  5,266 reviews

TripAdvisor Rating  4.0/5  3,420 reviews

Accommodation needs updating not usual Sofitel experience

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

Needs a good clean. Carpet in breakfast area needs replacing or a good clean Windows need to be cleaned. Not value for money. Difficult to get into a restaurant that gave a discount for an Accor Member.

Amazing stay

Customer review rating 4.5/5

Elaine Families - Confirmed reviews ALL

Loved all the activities for the children. Would have liked the indoor pool to be warmer.

Wifes 80th birthday

Customer review rating 5.0/5

John F. G. Families - Confirmed reviews ALL

Having stayed at the Fairmont on many occasions previously, we took the family, booking three rooms so we could give my wife a special birthday dinner. The staff went out of their way to set up our table with the flowers i had ordered f. a local florist and balloons we brought with us . The chef also brought in Salmon for her dinner as her preferred fish dish. Thankyou to all involved.

Dear John, We very much appreciate your comments regarding your stay at the Fairmont Resort Blue Mountains, MGallery. We are delighted to read that you and your family had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for letting us know how much you appreciated our staff assisting you in making your wife's birthday extra special. We will let Michael, Lauren and Karen know that you left them a special mention and how much you valued their great service. Thank you for your kind feedback, and we hope to see you and your family again soon. Sincerely, Charlie Young General Manager

Very busy due to school holidays but still could enjoy the resort

Customer review rating 4.5/5

Mark Couples - Confirmed reviews ALL

We enjoyed the beauty treatments and good to see the bar to be busy with a great vibe and buzz

Outdated, horrible beds and pillows.

Customer review rating 2.0/5

Paul Families - Confirmed reviews ALL

No variety in food at Cafe and Pizza restaurants. Unable to get a booking at restaurants. Additional cost to extra bed was not stated to us, no email sent even though Fairmont said they did. No water pressure in showers. No guidance when fire alarm went off 3 times. Beds and pillows were horrible and very uncomfortable. No info pack in room to facilities

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Other web-users rate our hotel

  • 1,493 reviews 8.3/10 Location
  • 2,783 reviews 6.2/10 Room
  • 2,998 reviews 7.5/10 Service
  • 29 reviews 5.2/10 WiFi
  • 1,702 reviews 5.2/10 Food
  • 1,010 reviews 5.7/10 Comfort
  • 821 reviews 4.2/10 Cleanliness
  • 732 reviews 6.8/10 Breakfast

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