Hotel Mercure Venezia Marghera 4 stars

Everything went well. Staff was nice.

Arrived after a 6 hour drive from Tuscany to an almost deserted hotel. Receptionist on the phone so had to wait to check in. During the process no mention was made of the fact the restaurant was closed, which we subsequently found out from a notice displayed in the lift. We were however told that breakfast would be served from 7.30 to 09.39, which I queried as it's usually 11.00. The response was it August and we are quiet. I had pre notified the hotel that my partner was blind and we would need parking close to the hotel and help with our bags, neither was offered. So, tired, hungry and with a blind partner we had to set off in search of food For a hotel of this kind to treat it's customers with such indifferent is quite frankly a disgrace.

Nice clean ones great service excellent breakfast

Good experience, clean room, friendly staff and vegan friendly food on request, many thanks to Nicoletta!

I enjoy my confort room at the third floor. Cleaned and new hotel. A room with lot of space and very comfortable

One of the most pleasent stay I ever had. As a platinum member I got room upgrade. Welcome drink as always. Cleen room. Choice of food at breakfast. Personal attention. All was good. Thank you for pleasant stay!

I booked as a platinum member a half board package with the hotel for one night When we went to dinner we were told that there was no choice of a starter and main course and given two specials to choose from We ordered carbonara and got what looked and tasted like macoroni cheese The mixed grill was over cooked I complained to reception and told that they were wrong to offer the specials and I let them know I wasn’t happy as a platinum member I expect more The second night I ordered the steak medium rare and it came out raw I let the waitress know. And there was no offer to re cook it however she let the chef know and we were subjected to stares from the entire kitchen staff Having travelled all over the world with the Accor group and stayed at some of finest hotels as a platinum member and can’t recall the quality of the food being as poor as this anywhere which may be a reason why it’s not busy You have a chef that can’t cook to the standards expected across Accor group I have to point out that the reception team were very understanding

We spent 2 very pleasant, relaxing and nice days in this hotel. Already on arrival you will be greeted with a smile and greeted with information. From the Marco Polo airport you can reach the hotel (about 15km) with the public bus n. 5 to Venice Piazzale Roma (terminus) and then take bus n. 6 towards Spinea to the stop "Mazzorbo". Then on foot still 3 minutes to the hotel. The buses leave every 20 minutes. The tickets you get at the airport, or in the hotel. One way 8 EUR, return ticket 15 EUR, taxi per way about 50 EUR. In 20 minutes you can reach the historical center "Piazzale Roma" and the main train station "S. Lucia" by the bus n. 6 from the hotel. For a fee, the hotel also offers a car park. In addition to the bar, the hotel also has a restaurant, and in the immediate vicinity there are some recommended restaurants. All rooms are comfortably furnished, air conditioned and soundproofed, so that you can spend a pleasant stay. I was for the first time in this hotel and gladly come back as a guest, even if the hotel is not on "Piazza San Marco" is the historic center with the bus number 6 very easy to reach! Thanks again to the entire team for the great, experienced stay!

All good. Breakfast needs more attention. The chef/cook needs to take more responsibility during service. Eggs were so so, bacon burnt.

I would like to thank all staff especially Mr. Marco for his support and knowledge to make our trip awesome and rememberable and mark able

We stayed here two nights to explore Venice. The hotel is clean, nice and modern. The staff are friendly. The breakfast buffet is great with a huge selection, but the eggs served in the buffet were always cold. The arrival experience was a bit difficult since our plane landed around 9:30 and we couldn't figure out how to get on bus 6 after FlixBus brought us to Mestre station. Once we figured out how to get on the bus 6, things got much easier. The hotel is still not that close to the old Venice though. It takes about 20 minutes on the bus. The hotel beds and pillows were extremely comfortable. I really enjoyed the sleep I had. However, the room lacked a bit of decorative elements that I would expect from Mercure hotels. It felt a bit like the hotel is converted from an Ibis to Mercure. However, don't get me wrong, the room is still super comfortable and has all your needs. Overall, considering how bad some hotels are in the old town, the hotel is well worth the stay. But this is not your hotel if you wanna stay inside the old Venice and if you would be bothered with short walks and taking the public bus.

Convenient location for visiting Venice as we did not want to stay near the canals. Also convenient for getting public transport. Good size rooms. Good service, staff were very helpful and friendly. We enjoyed our 1 night stay in this hotel.

Simple and decent hotel. Being a accor platinum member, i requested for a late check out but i was told to wait until the housekeeping lady to come to get a confirmation from her i could get a late check out. Very surprising and i have never experienced this before in any hotel. According to the receptionist, she needs to check if the housekeeping lady could clean my after i leave. In the end, i just checked out early in the morning.

Clean modern and spacious apartment. Friendly staff. Was perfect break from travel

Our stay was completely ruined by an appalling dinner. We have complained formally. The room was spacious but lacking in comfort. Cardboard cups for hot drinks and no comfortable chairs to relax in. Very disappointing.