For us was what we needed: parking, close to bus station, tickets at reception, large, clean & very nice personnel.

This is my second time in this hotel this year (first time in April) and I must say that it did not go so well now because the room was not as good as the one in my previous stay and the air conditioning system did not work and the issue was not settled even when it was reported. Therefore, I spent one night with lot of heat. I came back to this hotel because it was well located and the room and overall service was ok in April 2022.

Hotels of Mercure brand in Italy are very strange; here we have 2* or even 1* sound insulation, with carton walls acousticaly absent cheap doors and even pump effect (when neighbour closes door, you wall hit you because of air pressure). Plus 6* stuff on reception and in the bar, plus own parking, plus bus stops nearby. Clean bed lining, blackout curtains, fridge and good "Ims" (or similarly named) supermarket nearby. Not do clean room, not so good breakfast (its unlimited buffet with great variety but level of product kind of budget). It was peak season in Venezia, hotel was full (even overbooked). Is it great choice or price for many days Venice exploration if you not with your car? No. Is it good option for 1-2 nights if all rest occupied or massively overpriced? Yes sure, especially if you could pay by Accor points or benefit from Accor promo

Service in general was very good and room was of a better standard than many other Mercure properties I have stayed at (or even Novotels). The let down was the restaurant menu which in area like are, really lacked choice and was over priced compared to other choices close by.

Nice place, personnel very professional. Special thanks for the breakfast team, adorable !!! Grazie Mille !