Novotel Venezia Mestre Castellana 4 stars

Customer review rating (ALL Rating) 4.3/5 1,064 reviews

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Via Ceccherini 21, 30174 VENEZIA MESTRE, Italy

Description

Hotel extras

  • Near the center of Mestre, Mestre Station and Venice Airport

  • 7 km from Venice, reachable by car or public transport (bus and tram)

  • Large conference centre, with 6 fully equipped rooms, up to 340 people

  • Outdoor seasonal pool: family friendly with playground and pet friendly

  • Guarded parking for a fee and free parking near the hotel

Our accommodation(s)

Hotel location

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174 VENEZIA MESTRE
Italy

GPS:45.503769, 12.234653

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

PEOPLE BISTROT

Treat yourself to a moment of escape at our People Bistrot, where the attention paid to customers is equal to the quality of raw materials. Enjoy Mediterranean cuisine and a selection of great wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,064 reviews

TripAdvisor Rating  3.8/5  2,751 reviews

Certificate of excellence 2025

Customer review rating 0.5/5

Marcello C. Families - Confirmed reviews ALL

Booked with Accor hoping to skip the typical Venice low quality/high price service, but unfortunately the impression is that also Accor goes for this. Old room, 45 minutes to be served 2 focaccias (which was more like dried up bread, one with wrong filling), clogged sink from which vomited spaghetti resurfaced, cleaning personnel entering the room without knocking. Dear Accor, you may make a few ore bucks, but you are losing your reputation. Consider if it is worth it.

Dear Marcello C., thank you for taking the time to share your detailed feedback. We regret to read that your stay did not meet your expectations, especially considering your trust in the Accor brand. The situations you describe are not aligned with our service standards. Issues related to room condition, maintenance, food service timing, and housekeeping access procedures are taken seriously and have been reported to the respective departments for internal review, as we work constantly to improve operational consistency. Regarding the restaurant service, waiting times and order accuracy are monitored carefully, and your experience has been noted. Housekeeping staff are trained to strictly follow privacy and access protocols, including knocking before entering a room; we regret that this was not respected in your case. We understand your disappointment and the impact such issues can have on the overall perception of the stay. Michele Napolitano - Guest Relation Manager

Customer review rating 4.5/5

Jennifer B. Families - Confirmed reviews ALL

Personal amable y atento

Dear Jennifer B., Thank you for your kind words regarding our location and the attentive service you received from our staff. We are pleased to know that your experience at Novotel Venezia Mestre Castellana met your expectations. Michele Napolitano - Guest Relation Manager

Customer review rating 4.5/5

Harpreet S. Families - Confirmed reviews ALL

We enjoyed our stay at Novotel Venezia for family trip. Convenient to reach by car, comfortable beds, games for kids, helpful staff, store nearby, and 15min to Venice by car. Special highlight was the breakfast - it was wonderful! Highly recommended place.

Dear Harpreet S., Thank you for your kind words regarding your recent family stay at Novotel Venezia. We are delighted to hear that you enjoyed the convenience of our location, the comfort of our beds, and the variety offered at breakfast. Your recommendation is greatly appreciated. Michele Napolitano - Guest Relation Manager

Customer review rating 4.0/5

Tanvi V. Families - Confirmed reviews ALL

It is a great hotel with great staff, good selection of Food. Needs a little updating in terms of the room fixtures and features.

Dear Tanvi V., Thank you for your positive feedback regarding your recent stay with us. We appreciate your kind words about our staff and food selection. Your comments on room fixtures will be taken into consideration as we continuously strive to enhance our guest experience. Michele Napolitano - Guest Relation Manager

Customer review rating 3.5/5

Domenico T. Families - Confirmed reviews ALL

Complessivamente sufficiente

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Other web-users rate our hotel

  • 730 reviews 8.3/10 Location
  • 978 reviews 6.4/10 Room
  • 1,137 reviews 8.8/10 Service
  • 21 reviews 6.2/10 WiFi
  • 569 reviews 7.5/10 Breakfast
  • 518 reviews 7/10 Cleanliness
  • 288 reviews 5/10 Vibe
  • 156 reviews 6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.