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Novotel Venezia Mestre Castellana Hotel 4 stars

Customer review rating 4.2/5 3,220 reviews

ALLSAFE approved hotel

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Novotel Venezia Mestre Castellana
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+ 21 Services

Hotel extras

  • ALL SAFE - SGS certified hotel

  • Outdoor enclosed area for pets

  • Fully equipped meeting rooms for 250 people

  • Ideal location for visiting Venice

  • Outdoor pool (temporarily closed), garden and car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Tennis
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Self-service catering
Business services
  • 11 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174 venezia mestre
italy

Tel: +390415066511

Fax: (+39)041/940620

Check-in from 14h00

Check out up to 12h00

  • CASTELLANA- VIA CECCHERINI : 

  • By plane

    MARCO POLO AIRPORT At 10km / 6.21 miles

  • By plane

    SANT'ANGELO TREVISO AIRPORT At 24km / 14.91 miles

  • By boat

    VENICE HARBOR At 10km / 6.21 miles

  • By boat

    VENISE - PIAZZALE ROMA At 10km / 6.21 miles

  • By car

    CASTELLANA At 0.1km / 0.06 miles

  • By train

    MESTRE RAILWAY STATION At 1.5km / 0.93 miles

  • By train

    VENEZIA MESTRE At 2.5km / 1.55 miles

GPS :45.503769, 12.234653

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our restaurants and bars

PEOPLE BISTROT

Type of cuisine: International

There are restaurants where the attention to product quality matches the attention reserved to customers, where you can taste great wines for all palates. This is what you can find at our People Bistrot.

LE BAR

At our bar you can find a wide selection of whiskies and sample international cocktails and the local Spritz, specially prepared for you and served by the pool.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 224

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 145 people

Find out more

Our guest reviews for
Novotel Venezia Mestre Castellana

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,220 reviews

TripAdvisor Rating 4.0/5

2,582 reviews

Easy access from motorway

Customer review rating 3.5/5

Kate Couples - 14/09/2021 Confirmed reviews ALL

We had a nice dinner, but our stay was spoiled by the pillows provided. They were very uncomfortable and resulted in a poor night’s sleep. We had to ask for glasses for in the bathroom so we could brush our teeth and take medicines. I understand that life is a little different because of COvid but surely decent pillows and glasses are not difficult to provide.

Spacious family room with outdated bathroom

Customer review rating 4.0/5

Sigi Families - 10/09/2021 Confirmed reviews ALL

Bathroom is in need of renewal. A shower curtain is no longer of this time. Bath/shower combination, not up to date. First day the floor of the breakfast room was not clean. The days after, yes. The breakfast room resembles a school refectory. The food in the restaurant is very good. Friendly staff. The price is good. The pool was not used, but it was cleaned every morning. A 5 minute walk from the nearest bus stop to Venice (opposite Lidl supermarket). About 1 hour from Marco Polo Airport by public transport. (2 buses)Minder weergeven

Wonderful Staff

TripAdvisor rating 5.0/5

ulxima2016 Business - 08/09/2021 TripAdvisor review

Great property conveniently located. Great for overnight stays after or before a flight out of Venice Airport. The staff is very helpful and goes that extra mile yoy may need. WiFi is good and fast, breakfast comes with plenty of choices and decent quality. Book with confidence and enjoy your stay.

Spacious family room with outdated bathroom

TripAdvisor rating 4.0/5

Sigi K 06/09/2021 TripAdvisor review

Bathroom is in need of renewal. A shower curtain is no longer of this time. Bath/shower combination, not up to date. First day the floor of the breakfast room was not clean. The days after, yes. The breakfast room resembles a school refectory. The food in the restaurant is very good. Friendly staff. The price is good. The pool was not used, but it was cleaned every morning. A 5 minute walk from the nearest bus stop to Venice (opposite Lidl supermarket). About 1 hour from Marco Polo Airport by public transport. (2 buses)

Great Location for Business Travellers

Customer review rating 4.5/5

Ulxima L. Business - 03/09/2021 Confirmed reviews ALL

Conveniently located off the motorway connecting Milan to Venice and 5 minutes drive from Venice Airport. The property is good, managed by superlative staff that is happy to go that extra mile to make your stay better and better.

Customer review rating 1.5/5

Anonymous Families - 30/08/2021 Confirmed reviews ALL

The cleanliness of the hotel isn't fabulous unfortunately. We've stayed at other Novotel hotels worldwide and found this one to be the most disappointing one. On 14-16 August, we stayed at this Novotel and our bathroom ceiling was leaking because of the aircon. Every single day, someone came to resolve it but it was just temporary. Hours later, the same problem happened. Very disappointing. During breakfast, we couldn't spot any staff to ask for the baby high chair. I had to ask the receptionist instead. She was very helpful. The high chair was torn and in terrible condition though.

Poor overall experience

Customer review rating 2.0/5

Ioana Families - 23/08/2021 Confirmed reviews ALL

Our stay at this hotel was below expectations. In the room, we did not have any cups, coffee, tea or water which is unconceivable for a 4 star hotel. The shower cap was broken. The breakfast was a mess, there were big queues as the hotel personnel was serving from the buffet and they did not have a well-functioning service. The person who served us put croissants on top of ham, really disgusting, not enough cutlery, a really disappointing experience. The pool is open only from 11 to 7 pm so for someone who's only transiting it's really hard to enjoy the pool due to the restricted number of hours. The water in the pool is really cold and there are only a few sun beds, so you really need to be lucky to get one.

Good Hotel for Visiting Venice

Customer review rating 3.0/5

Anonymous Couples - 22/08/2021 Confirmed reviews ALL

You are able to reach Venice within 25 Minutes per Bus for only 1,50 € One-Way per Person. The furniture and the interior is outdated but clean. The AC works perfect. However the breakfast was bad. People was queuing up, and the quality of the food was not as good as expected.

Toilet Flash didn't work for the whole 8 days stay.

Customer review rating 0.5/5

Anonymous Families - 21/08/2021 Confirmed reviews ALL

Very long queue to get breakfast. It took more than 45 minutes. It is disappointing to stay such long with children. Not expected from 4 star hotel. The door accessing cards have been changed every day, as they were not working. It is annoying to change every day.

Very good to stay

Customer review rating 4.0/5

K. Families - 19/08/2021 Confirmed reviews ALL

Super Hotel.

Good localization

Customer review rating 4.0/5

Marta Families - 17/08/2021 Confirmed reviews ALL

Good localization, nice rooms, friendly staff BUT now with covid times, queues during the breakfast are horrible and it is a joke. There is no sense that the staff js giving you the food if there is NO SOCIAL DISTANCE during the breakfast, really terrible, you have to wait 20-30 minutes to get a food it is really a joke! You should change it!

Well Located

Customer review rating 3.5/5

Klaus J. Families - 16/08/2021 Confirmed reviews ALL

The Hotel is Older - Carpets are dirty and old. The Bathroom is old, like the old Ibis. The swimming pool is ok. They have a nice place at the stairs with a nice Balcony. 45min from Veneza with bus And train 20min with the car from Veneza But it’s old and the rooms are more like a Ibis

disapointed with the services mainly in the reception and during the breakfast

Customer review rating 2.5/5

Sara Families - 12/08/2021 Confirmed reviews ALL

same above

Venezia

TripAdvisor rating 3.0/5

ab_U728EF Family - 11/08/2021 TripAdvisor review

The rooms are great, the beds are comfortable, but there was a big chaos at breakfast. We could not enjoy the breakfast due to a very long waiting queue and had no place to seat. I thing this could be managed much better.

Worst stay ever! Definitely not a 4 star worth

Customer review rating 0.5/5

Nara Families - 09/08/2021 Confirmed reviews ALL

The rooms were a nightmare. The buttons of the lights are broken beside the bed. The sofa bed is almost damaged. There are mosquitoes in the room. Kids had bug bites. Coming to the breakfast part, there was a 25-30 person minimum queue everyday, and a waiting time of 30-45 mins to get to your turn. The breakfast says buffet, but there were 2 ladies serving breakfast who were extremely arrogant and just asks you what you want and behaves just as in some hostel canteen!! When you want something else later, you have to be in tje queue (30mins) again!! There is not even a nice bread. They are baking baguettes and giving these out as breads! They are stale! You can forget about the fresh juice! There is a automat which Dispenses some liquid but definitely cannot define that as fresh juice! We wanted to have a beer at night wen to the hotel bar, we got two beers and sat out. No table was cleaned! The staff left without removing the glasses of previous guests. We had to remove them and place on other table and make space for us! The beer was overly charged! Its a shame! It was 16€ for 2 bottles of 330ml beers. We were in a 5 star hotel previous night and they charged 6€ for the beer along with a nice service!! This is no where compared to that! The hotel staff was not helpful in suggesting the transportation means as well! The guy in the front desk said that the last bus to come to hotel was at 00:30 or so but the last bus was 11:15. we got stuck at the train stop and had to walk 2,5 kms in the midnight with kids as we dint get any taxis!! The hotel was overly booked despite the Corona situation and hence the places are exploded. No minimum distance maintained! No cleanliness maintained! Absolutely dissatisfied and disappointed from the last stay!

Disappointed

Customer review rating 2.0/5

Will Business - 02/08/2021 Confirmed reviews ALL

I think there is room for improvements. Breakfast logistics made us buy breakfast elsewhere. Information on homepage incorrect. No coffee or tea making facilities in the room. No possibility of ordering food at late arrival No minibar despite choosing a next level room As a diamond level customer i did expect more

A clean and well mantained hotel by the highway

Customer review rating 3.0/5

Milan M. Families - 02/08/2021 Confirmed reviews ALL

The hotel is well maintaned, the rooms are not to largest, but well maintained and cleaned. The AC in the room could use a little upgrading as the room was rather warm and the AC could not cool the room. The breakfast was a mess with average food and total misorganization due to the Covid rules - word of advice: get your breakfast elsewhere.

Perfect location if you have an early morning flight from Marco Polo.

Customer review rating 4.5/5

Mgm Couples - 23/07/2021 Confirmed reviews ALL

I love Accor hotels and this one is perfect for a short stay if I have flight from Marco Polo. Hotel has perfect location near the highway, is a little bit dated but clean and well maintained, staff is so kind and helpful, they gave me gratis parking and wellcome drink. If you want a quick refreshement, there is quite large pool as well. Make a long story short: I will be back.

Customer review rating 5.0/5

Maciel C. Families - 23/07/2021 Confirmed reviews ALL

great service...specially from Michael !! We will definitely be back !

Correct hotel in the outskirts of Venice

TripAdvisor rating 4.0/5

mk0404 26/02/2020 TripAdvisor review

In total we spent 3 nights. Easy to access hotel. Not far away from Venice (15 min by bus). Nice, spacious rooms. Very kind and helpful staff at the reception desk. One definitively negative point: only average breakfast (not at usual Novotel standard) and very unpleasant servers.

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