Novotel Venezia Mestre Castellana 4 stars

Customer review rating (ALL Rating) 4.3/5 962 reviews

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Via Ceccherini 21, CIN IT027042A1C6L4Z7DB, 30174 VENEZIA MESTRE, Italy

Description

Hotel extras

  • Near the center of Mestre, Mestre Station and Venice Airport

  • 7 km from Venice, reachable by car or public transport (bus and tram)

  • Large conference centre, with 6 fully equipped rooms, up to 340 people

  • Outdoor seasonal pool: family friendly with playground and pet friendly

  • Guarded parking for a fee and free parking near the hotel

Our accommodation(s)

Hotel location

Novotel Venezia Mestre Castellana

Via Ceccherini 21, CIN IT027042A1C6L4Z7DB
30174 VENEZIA MESTRE
Italy

GPS:45.503769, 12.234653

Telephone
Fax +39 041 940620

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PEOPLE BISTROT

Treat yourself to a moment of escape at our People Bistrot, where the attention paid to customers is equal to the quality of raw materials. Enjoy Mediterranean cuisine and a selection of great wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  962 reviews

TripAdvisor Rating  4.0/5  2,717 reviews

Thanks to Andrea and Team

TripAdvisor rating 5.0/5

Ozer90 TripAdvisor review

"From the moment we arrived, the reception team made us feel like we were home. Their warm welcome and exceptional service set the tone for our entire stay. They were always ready to assist with a smile, providing helpful tips about the local area and ensuring we had everything we needed for a comfortable experience. The attention to detail and genuine hospitality truly exceeded our expectations. We can't wait to return!" Thank you Andrea

Dear Ozeir, Thank you so much for your wonderful review! I’m truly delighted to hear that Andrea and the reception team made your stay so special. Their warm welcome and dedication to taking care of our guests are truly at the heart of our hospitality philosophy. I’ll be sure to share your kind words with Andrea and the rest of the team—they truly shine! We look forward to welcoming you back for another unforgettable experience. Marco Majolino - General Manager

Good location with a car parking

Customer review rating 4.0/5

Edgardo A. F. Couples - Confirmed reviews ALL

This hotel offerred reasonable paid parking and just 5 mins walk to a bus stop with direct ride to Venezia Plz de Roma where the Waterbus is available to go to San Marco. Hotel itself is OK with a good breakfast to start your busy day.

Dear Edgardo A. F., Thank you for your positive feedback regarding your stay. We are pleased to hear that you appreciated the convenient location and our breakfast offerings. It’s always our aim to provide a pleasant experience for our guests, and we are glad that you found value in our services. Best regards, Marco Majolino - General Manager

Customer review rating 4.5/5

Z. S. Families - Confirmed reviews ALL

The roms where clean and the staff really friendly and helpful.

Dear Z. S., Thank you for your kind words regarding the cleanliness of our rooms and the friendliness of our staff. We are pleased to hear that you had a positive experience during your stay. Best regards, Marco Majolino - General Manager

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The airconditioning in the room was not working and when opening the window it was very loud from the road. Had to wait 40-50 min. for the food in the restaurant. The pasta my girlfriend and me eating was not still almost hard and not well cooked, also the taste of the sauce/chees was really disgusting and the portion very small and that for EUR 37 for the food. Opening of the restaurant at 19.30 is very late. When I was asking for a bottle of water on the day after check-in, it was refused. To treat customers like that is not acceptable. No manager on duty in the evening!

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the air conditioning and the noise from the road. Please know that we take our guests' comfort seriously. I regret to hear about the delay in service at our restaurant and the quality of the food you received. Our aim is to provide a satisfying dining experience, and I will ensure that your comments are addressed with our culinary team. Regarding your request for water, our policy typically allows for complimentary water upon request, and I apologize for any misunderstanding that may have occurred. We strive to provide our guests with attentive service, and I regret that we fell short in this instance. Thank you again for your feedback. We hope to have the opportunity to welcome you back for an improved experience. Marco Majolino - General Manager

Good location, great stay but breakfast is so bad

Customer review rating 4.0/5

Tomek Couples - Confirmed reviews ALL

staff and service at the highest level! but when it comes to breakfasts they are simply awful! I understand that breakfast in Italy is eaten sweet, but the hotel lives mainly off tourists and here is a big disappointment 😞 2 types of cold cuts (salami and ham) 1 type of yellow cheese. no regional food (apart from crossaint) no olives, cheeses, not to mention some pizza, powdered coffee, powdered milk in Italy which is famous for its delicious coffee! meat, or other regional specialties. to sum up, it is better to go to the bakery, buy a crossaint and order coffee in the hotel restaurant. I have stayed in many hotels of the Accor group and I have not seen such breakfasts anywhere! best regards

Dear Tomek, Thank you for your feedback. I’m glad to hear you appreciated our staff and service, but I’m sorry that the breakfast did not meet your expectations. I’d like to share some details about our breakfast buffet, which includes a variety of sweet and savory options. We offer three types of cold cuts (salami, cooked ham, and turkey), three types of cheese (mozzarella, edam, and ricotta), as well as focaccia or pizza in rotation. Additionally, we serve scrambled eggs, boiled eggs, sausages, and crispy bacon, along with salad, tomatoes, and (in season) cucumbers. Fresh whole milk, semi-skimmed milk, and soy milk are also available. On the sweet side, we offer five types of croissants, cakes, pies, pancakes, and three varieties of cookies. The buffet also includes four types of cereals, a selection of breads, plain and fruit yogurt, fresh, dried, and canned fruits, various seeds, and spreads like jams, honey, maple syrup, peanut butter, and, of course, Nutella. We are committed to continuous improvement and hope to welcome you back for a more satisfying experience. Marco Majolino - General Manager

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Other web-users rate our hotel

  • 710 reviews 8.2/10 Location
  • 909 reviews 6.8/10 Room
  • 922 reviews 8.8/10 Service
  • 28 reviews 4.1/10 WiFi
  • 529 reviews 7.4/10 Breakfast
  • 472 reviews 7/10 Cleanliness
  • 233 reviews 5/10 Vibe
  • 142 reviews 6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.