Novotel Venezia Mestre Castellana

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Novotel Venezia Mestre Castellana 4 stars

Customer review rating (ALL Rating) 4.2/5 458 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • ALL SAFE - SGS certified hotel

  • Outdoor enclosed area for pets

  • Fully equipped meeting rooms for 250 people

  • Ideal location for visiting Venice

  • Outdoor pool (temporarily closed), garden and car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174 VENEZIA MESTRE
Italy

  • CASTELLANA- VIA CECCHERINI: 

  • By plane

    MARCO POLO AIRPORT At 10km / 6.21 miles

  • By plane

    SANT'ANGELO TREVISO AIRPORT At 24km / 14.91 miles

  • By boat

    VENICE HARBOR At 10km / 6.21 miles

  • By boat

    VENISE - PIAZZALE ROMA At 10km / 6.21 miles

  • By car

    CASTELLANA At 0.1km / 0.06 miles

  • By train

    MESTRE RAILWAY STATION At 1.5km / 0.93 miles

  • By train

    VENEZIA MESTRE At 2.5km / 1.55 miles

GPS:45.503769, 12.234653

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PEOPLE BISTROT

There are restaurants where the attention to product quality matches the attention reserved to customers, where you can taste great wines for all palates. This is what you can find at our People Bistrot.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Venezia Mestre Castellana

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  458 reviews

TripAdvisor Rating  4.0/5  2,605 reviews

Good Stay

Customer review rating 4.5/5

Abdul H. K. N. Families - Confirmed reviews ALL

Good location, great staff support

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Nice hotel and good bus connection to Venice. But problematic online check-in process

Not a 4 star hotel, but convenient location for a short stay in Venice

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Very crowded hotel, breakfast time is quite challenging and the waiters are also playing their part with their big trolley running around the breakfast room with dirty plates and rubbish.. not the best experience. Quality of food is ok, would have expected more selection for a 4 star hotel. Location is convenient for those who wants to stay close to the motorway and 20 mins driving from Tronchetto car park. Decent price for a room considering hotels in Venice are far more expensive and over priced. Rooms seems a bit old and should be refurbished, carpet seems a bit dump.

Dear Guest, thank you for taking the time to tell us about your experience at the Novotel Venezia Mestre Castellana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Federica VIVIAN - Quality Service Assistant

Good stay for Families in Venice

Customer review rating 4.0/5

Mr. B. Families - Confirmed reviews ALL

We were in Venice with the family for two nights and for that the hotel was ok. We had a room with a double bed and a couch that was used as a bed for our two kids. The staff was friendly, we could not use the pool area outside due to the weather. The hotel is getting on in years and you could see that in the room decor. But it was absolutely clean. The breakfast was ok, could be a bit more extensive.

Good place for stay

Customer review rating 4.0/5

Peeter Solo - Confirmed reviews ALL

It was nice stay.

Nice hotel,well run.

Customer review rating 5.0/5

Jonathan J. Business - Confirmed reviews ALL

Pleasant

Excelent

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Fabulos

Customer review rating 4.0/5

Tamara W. Families - Confirmed reviews ALL

The rooms are big and clean and its pretty near to the bus station. We couldnt enjoy our breakfast because it was way tooo loud and the stuff wanted everyone to sit in one area of the restaurant and the other one was closed. On the third day i asked to eat on the other side cause also the tables were to near to eachother.. Shortly before 10 the women started to collect the plates and go between the tables disturbing your breakfast.. Its a no go from my point of view!!

Nice personnel

Customer review rating 5.0/5

Momčilo Couples - Confirmed reviews ALL

Very good service, simple communication.

Good short stay

Customer review rating 4.0/5

Miloš Couples - Confirmed reviews ALL

Albeit a bit dated, the amenities were very good, the staff was kind and the room was spacious. It is located around 20 minuted on foot from the Mestre center, but well connected with public transport. Daily cleaning is available.

Overall great value for money

Customer review rating 4.5/5

C R. Business - Confirmed reviews ALL

perfect stay ,appreciate free drink for members

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The hotel looks dirty, walls dirty need to be paint, pillows and bed hard, the shower was difficult to enter and the hot water was also difficult to set. We stayed in several Novotel around Europe and this one was not a good one. We won’t stay again there. Customer service was great, restaurant closed earlier than usual we couldn’t get food nor a drink .

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. Please accept our apologies for what happened, which I assure is not the standard, but an unfortunate exception. It's a shame you didn't tell the reception to talk to the manager on duty about what happened during your stay. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. We hope to have you again with us. Federica VIVIAN - Quality Service Assistant

Clean Rooms , Comfortable beds & Quiet

Customer review rating 4.5/5

Andres C. Friends - Confirmed reviews ALL

had a 3 Night stay, Mostly to sleep , shower & have breakfast , Rooms are a decent size with comfortable beds and a nice bathroom the shower is powerful and everythig is clean! The staff at the reception are friendly and willing to help out & so where the staff at the breakfast buffet.

Decent stay with slight discomforts

Customer review rating 3.0/5

Ash Families - Confirmed reviews ALL

We arrived 4 pm on a Friday but did not find any nearby restaurants open for lunch. There was nothing Available in the hotel either. Also during breakfasts, the service was a bit under expectation with language barrier and poor coordination within the team there (as breakfast voucher was collected by one person and checked by a different one and the information was not communicated between them and it was a bit inconvenient) On the other hand, the room was excellent and comfortable for a 3 night stay. Thanks, Aswany

Dear Guest, thank you for taking the time to inform us about your experience following your stay at our hotel. We look forward to welcoming you back soon at one of the Novotel hotels. Yours Sincerely, Federica VIVIAN - Quality Service Assistant

Nice room, bad service at breakfast time.

Customer review rating 4.0/5

Giota Families - Confirmed reviews ALL

Everything was ok except the breakfast time. The breakfast area is very small for the hotel guests, it was so crowded, and we had to wait in the line for ever. In one word unprepared to service all these people.

Very good hotel as long as you are not booking breakfast.

TripAdvisor rating 4.0/5

KARKM Families - TripAdvisor review

Very nice hotel except, breakfast. Very nice and helpful staff at reception, clean rooms, good housekeeping. Also, the location is good, short walk to railwaystation or public transport and within 20 min you are at Pl. Roma by bus,. Unfortunately breakfast is bad organized.

Great property for business travellers

Customer review rating 4.5/5

Ulxima L. Business - Confirmed reviews ALL

Location wise the property is right on the spot. WiFi is very good, breakfast is decent, restaurant is OK but the menu you scan on the QR code is limited with respect the one shown on the elevators and also at the bar (many items are unavailable). Excellent status recognition for ALL members.

Comfortable!

Customer review rating 5.0/5

Vasiliy M. Business - Confirmed reviews ALL

This is lovely hotel. With Lidl supermarket in 300 m walk. And absolutely incredible TO EAT restaurant outside , at the petrol station.

Wonderful Staff

TripAdvisor rating 5.0/5

ulxima2016 Business - TripAdvisor review

Great property conveniently located. Great for overnight stays after or before a flight out of Venice Airport. The staff is very helpful and goes that extra mile yoy may need. WiFi is good and fast, breakfast comes with plenty of choices and decent quality. Book with confidence and enjoy your stay.

Spacious family room with outdated bathroom

TripAdvisor rating 4.0/5

Sigi K TripAdvisor review

Bathroom is in need of renewal. A shower curtain is no longer of this time. Bath/shower combination, not up to date. First day the floor of the breakfast room was not clean. The days after, yes. The breakfast room resembles a school refectory. The food in the restaurant is very good. Friendly staff. The price is good. The pool was not used, but it was cleaned every morning. A 5 minute walk from the nearest bus stop to Venice (opposite Lidl supermarket). About 1 hour from Marco Polo Airport by public transport. (2 buses)

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