Novotel Venezia Mestre Castellana 4 stars

Customer review rating (ALL Rating) 4.3/5 962 reviews

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Novotel Venezia Mestre Castellana - Image 1
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Via Ceccherini 21, 30174 VENEZIA MESTRE, Italy

Description

Hotel extras

  • Near the center of Mestre, Mestre Station and Venice Airport

  • 7 km from Venice, reachable by car or public transport (bus and tram)

  • Large conference centre, with 6 fully equipped rooms, up to 340 people

  • Outdoor seasonal pool: family friendly with playground and pet friendly

  • Guarded parking for a fee and free parking near the hotel

Our accommodation(s)

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Room 1

Hotel location

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174 VENEZIA MESTRE
Italy

GPS:45.503769, 12.234653

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PEOPLE BISTROT

Treat yourself to a moment of escape at our People Bistrot, where the attention paid to customers is equal to the quality of raw materials. Enjoy Mediterranean cuisine and a selection of great wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  962 reviews

TripAdvisor Rating  3.8/5  2,740 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Sandra P. Families - Confirmed reviews ALL

Horror

TripAdvisor rating 1.0/5

Jimmy H TripAdvisor review

Great stay

TripAdvisor rating 5.0/5

Agatha L TripAdvisor review

Great for kids, lots and lots of kids!

TripAdvisor rating 3.0/5

Lynpal2014 TripAdvisor review

Dear Lynpal2014, Thank you for taking the time to share your thoughts regarding your recent stay with us. We are pleased to hear that you found our hotel suitable for families, with a pool and a friendly atmosphere. However, we regret to learn that the pool was crowded during your visit. We strive to provide a pleasant experience for all our guests, and we understand how a busy pool area can impact your relaxation. Additionally, we acknowledge your feedback about the restaurant service and the air conditioning; we are continuously working to improve our facilities and services. While our location may not be ideal for walking, we are glad you found our hotel to be a more economical choice compared to Venice, especially with the variety of dining options nearby for those with a car. We appreciate your insights and hope to welcome you again in the future, should your travels bring you back to our area. Best regards, Michele Napolitano - Guest Relation Manager

Customer review rating 0.5/5

Rishi K. Families - Confirmed reviews ALL

Dear Rishi K., We are truly sorry to read your review and learn that your stay at our hotel was not a positive experience. Unfortunately, during your visit, we experienced a technical issue with our air conditioning system, which temporarily reduced its performance. Our team did everything possible to manage the situation, but we fully understand the inconvenience it may have caused. Regarding the delayed opening of the pool, we sincerely apologize. Safety regulations require the presence of lifeguard staff, without which we are not authorized to allow access. As for the lost phone, we understand how upsetting it is to misplace such an essential item. Our team promptly followed internal search procedures upon your report, but unfortunately, no phone was found in the room or public areas. We remain deeply sorry for the situation, although we have no further information to provide at this time. We sincerely hope you might consider giving us another chance in the future, to provide the level of service and hospitality we strive to uphold every day. Best regards, Michele Napolitano - Guest Relation Manager

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Other web-users rate our hotel

  • 712 reviews 8.5/10 Location
  • 920 reviews 6.5/10 Room
  • 1,056 reviews 8.9/10 Service
  • 23 reviews 6.6/10 WiFi
  • 520 reviews 7.4/10 Breakfast
  • 489 reviews 7.3/10 Cleanliness
  • 261 reviews 5.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.