Novotel Venezia Mestre Castellana 4 stars

Customer review rating (ALL Rating) 4.3/5 1,014 reviews

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Via Ceccherini 21, 30174 VENEZIA MESTRE, Italy

Description

Hotel extras

  • Near the center of Mestre, Mestre Station and Venice Airport

  • 7 km from Venice, reachable by car or public transport (bus and tram)

  • Large conference centre, with 6 fully equipped rooms, up to 340 people

  • Outdoor seasonal pool: family friendly with playground and pet friendly

  • Guarded parking for a fee and free parking near the hotel

Our accommodation(s)

Hotel location

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174 VENEZIA MESTRE
Italy

GPS:45.503769, 12.234653

Telephone
Fax +39 041 940620

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PEOPLE BISTROT

Treat yourself to a moment of escape at our People Bistrot, where the attention paid to customers is equal to the quality of raw materials. Enjoy Mediterranean cuisine and a selection of great wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,014 reviews

TripAdvisor Rating  3.8/5  2,724 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Karolina B. B. Families - Confirmed reviews ALL

Unfortunately we didn't have a nice experience in your hotel. The room was shabby and smelling bad. Many items in the room are already too much used and should be replaced (holes in the curtains, holes in the blanket). One of bed linen was dirty. The shower / bath was obstructed and we had to ask to clean the drain. Basically the room was dirty. There was dust all over the place. Window hasn't been cleaned probably for years so we couldn't let more light. Just disgusting.

Dear Karolina B. B., we are truly sorry to read your review and deeply regret the negative experience you describe. Cleanliness and maintenance are key priorities for us, and the issues you reported do not reflect our usual standards. Your feedback has already been shared with the relevant departments for immediate inspection and corrective actions. We sincerely hope you may give us another chance in the future to show you the true level of service we strive to provide. Michele Napolitano - Guest Relation Manager

Customer review rating 4.5/5

Jessica D. N. F. D. S. Families - Confirmed reviews ALL

Que received a welcome upgrade and my son got a teddy bear as gift.

Dear Jessica D. N. F. D. S., Thank you for your kind words. We are delighted to hear that you enjoyed your stay and appreciated the upgrade. It\'s wonderful to know that your son enjoyed the teddy bear gift. We look forward to welcoming you back soon. Michele Napolitano - Guest Relation Manager

Customer review rating 2.5/5

Brankica Z. Families - Confirmed reviews ALL

Elevator taking ages... Blankets have holes. Plastic fit in bathroom tab. low quality breakfast. Over OVER priced for the value. Distant from the bus/train station.

Dear Brankica Z., Thank you for sharing your experience, although we are sorry to hear that it did not meet your expectations. There are three elevators available to guests, but they may be slowed down if certain rules of use are not respected, such as the maximum capacity limit or simultaneous activation from multiple floors. We take the report regarding the blankets and the presence of plastic in the bathroom very seriously: we have already informed the Housekeeping department so that they can carry out the necessary checks. As for breakfast, we offer a very varied buffet with a wide choice of sweet and savory products, but we are sorry that it did not meet your tastes. We hope you will give us another opportunity to demonstrate the true value of our hospitality. Michele Napolitano - Guest Relation Manager

Customer review rating 3.5/5

Emmanuele M. Families - Confirmed reviews ALL

Ottima accoglienza Buona e varia la colazione. Stanza 310 che necessita di rinnovo, troppo vissuta.

Caro Emanuele M., La ringraziamo per il suo riscontro riguardo al suo recente soggiorno. Apprezziamo i suoi commenti positivi sul nostro servizio accogliente e sulla varietà della colazione. Tuttavia, ci dispiace apprendere che la sua camera non ha soddisfatto le sue aspettative. I suoi commenti saranno presi in considerazione per futuri miglioramenti. Michele Napolitano - Guest Relation Manager

Customer review rating 5.0/5

Bartlomiej B. Families - Confirmed reviews ALL

We stay one night with family to visit Venice but it was pleasant stay, nice staff, delicious breakfast and professional service with the guidelines to explore Venice , car park available and close to bus stop :)

Dear Bartlomiej B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed our breakfast and service. We appreciate your feedback and look forward to welcoming you back in the future. Michele Napolitano - Guest Relation Manager

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Other web-users rate our hotel

  • 720 reviews 8.2/10 Location
  • 937 reviews 6.3/10 Room
  • 926 reviews 8.7/10 Service
  • 30 reviews 6.6/10 WiFi
  • 515 reviews 7.4/10 Breakfast
  • 469 reviews 6.6/10 Cleanliness
  • 309 reviews 5.7/10 Food
  • 242 reviews 4.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.