Papadopoli Hotel Venezia - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 1,258 reviews

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Papadopoli Hotel Venezia - MGallery Collection - Image 4
Santa Croce 245, Giardini Papadopoli, 30135 VENICE, Italy

Description

Hotel extras

  • GREEN KEY certified hotel, international eco-label

  • Strategic location, accessible by car

  • Executive Suite with breathtaking views over Venice

  • Fully renovated hotel and rooms in perfect Venetian style

  • Terrace bar and Giardino d'Inverno restaurant in the most luxurious winter garden in Venice

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior double or Twin room with garden or city view

Photo out of - Superior double or Twin room with garden or city view

Elegant and welcoming, the Superior double room combines the charm of traditional style with modern comforts and thoughtful details. A refined and relaxing environment, perfect for discovering Venice.

  • Views:

    Courtyard View or Garden View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Joinable bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Joinable bed(s)
  • Views: Courtyard View or Garden View
See availabilities

Bright and elegant, the Deluxe Room interprets the charm of the Venetian tradition. The canal view or the private terrace make every stay an authentic and relaxing experience.

  • Views:

    Historic side view or River side

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

With refined furnishings inspired by the Venetian tradition, the Superior triple room welcomes up to 3 guests in comfortable environments. The ideal choice to experience Venice with modern comforts.

  • Views:

    Courtyard View or Garden View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single sofa bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The Deluxe triple room, in Venetian style, offers elegant and bright rooms with an enchanting view of the canal. Ideal for those who want comfort and charm, for up to three guests in a refined atmosphere.

  • Views:

    Historic side view or River side

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Joinable bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Suite with private terrace and city view

Photo out of - Executive Suite with private terrace and city view

Elegant and luxurious, the executive suites provide you with a unique experience with its furnishing. (requests for a specific room are subject to availability during check-in)

  • Views:

    Historic side view or Panorama view

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Serenissima Suite with private terrace and Jacuzzi

Photo out of - Serenissima Suite with private terrace and Jacuzzi

In authentic Venetian style, the Serenissima Suite, also known as the Jacqueline Suite, blends timeless elegance, comfort and privacy. A private Jacuzzi and a terrace overlooking the rooftops of Venice make for an unforgettable stay.

  • Views:

    Panorama view

  • Most of the accommodation:

    Private Pool or Terrace

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Illy coffee machine
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Papadopoli Hotel Venezia - MGallery Collection

Santa Croce 245, Giardini Papadopoli
30135 VENICE
Italy

GPS:45.437907, 12.321094

Telephone
Fax +39 041 710394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 100 rooms
  • 100 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Sports and leisure

Boat excursions Additional charge

  • On site

Boat excursions

  • Nearby
  • Near the property
  • Outdoor parking
  • Public
  • 900 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 45.00 € 45 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Video surveillance in parking

Accessibility

  • Elevators

Winter Garden

Photo out of - Winter Garden

Known for its dishes inspired by the Venetian tradition, the restaurant is perfect for banquets, business lunches and weddings, but it is also the ideal place for romantic dinners.

Cooking style
Regional
Chef name
Marco Grossi
Capacity
80
Accessibility
Accessible service
Santa Croce 245, Giardini Papadopoli, 30135 Venice, Italy
Telephone +39 41710400
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Known for its dishes inspired by the Venetian tradition, the restaurant is perfect for banquets, business lunches and weddings, but it is also the ideal place for romantic dinners.

Book

With its warm and intimate atmosphere, our Lounge Bar welcomes its guests with sophisticated drinks, such as the ritual of Grappa or original cocktails, such as the "Old Mistery".

Start your day at Giardino d'Inverno in Venice. Enjoy our hot or cold breakfast, including continental, American, or gluten-free choices. Fresh ingredients from Rialto market for an authentic experience.

Hotel Papadopoli, the ideal place for a romantic honeymoon, wedding or special occasion. Our honeymooners always have a VIP treatment, with rooms overlooking the canal and rich breakfasts on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,258 reviews

Customer review rating 3.0/5

Rita M. C. Families - Confirmed reviews ALL

Dear Guest Please first accept our sincere apologies for what happened with your breakfast box on the morning of your departure. We have reviewed the circumstances with our team and, unfortunately, there was a misunderstanding regarding your breakfast arrangement. Your reservation was on a room-only basis, and this information should have been accurately verified before confirming the takeaway arrangement, but this did not happen. We fully understand your disappointment, especially as you had informed our team in advance of your early departure and were assured that breakfast boxes would be prepared for you. We are sorry that we did not deliver on what had been promised. We have addressed the matter internally with our team to ensure that this type of misunderstanding does not happen again. We truly regret that this situation affected your experience with us and hope that we will have the opportunity to welcome you back to Papadopoli MGallery Venezia and provide you with the experience you should have received on this occasion. Kind regards, Pamela Merlini General Manager

Customer review rating 5.0/5

Seth D. U. Friends - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and that you appreciated the comfort of our rooms, as well as our convenient location close to the train station. It is truly rewarding to know that our service contributed to making your stay enjoyable and that you would recommend our hotel to others. Your kind words are greatly appreciated by our entire team and are a wonderful encouragement to continue providing our guests with attentive and welcoming service. We sincerely hope to have the pleasure of welcoming you back on a future occasion and to make your next stay just as enjoyable. Warmest regards, Pamela Merlini General Director

Customer review rating 5.0/5

Allan C. Friends - Confirmed reviews ALL

Dear Guest, thank you for your positive review. We are delighted to hear that you found our location convenient to walk to all the main areas of interest. We are also happy to read that our breakfast offerings and our staff contributed positively to your stay. It was really a pleasure to have you as our guest, we look forward to welcoming you again with our best smile. Warm regards, Pamela Merlini General Manager

Customer review rating 4.0/5

James S. T. Couples - Confirmed reviews ALL

Dear Guest, thank you for taking your time in providing such a positive review of your recent stay with us. We are delighted to hear that you enjoyed our location, for being quiet and at the same time for being convenient to all the main attractions. It is really rewarding to know that our staff, in particular Anna at the front desk, made a positive impression during your time with us. Until next time, it was a pleasure having you with us. Kind regards, Pamela Merlini General Manager

Customer review rating 4.0/5

John T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your positive review. We are happy to read that you had an enjoyable experience with us. We are particular happy to hear that you found our location convenient and that our beds and pillows contributed positively to your experience. It is also a pleasure to read that our staff was able to help you during your stay in Venice. Thank you again for your kind words, we look forward to welcoming youy soon! Kind regards, Pamela Merlini General Manager

Dear Guest Please first accept our sincere apologies for what happened with your breakfast box on the morning of your departure. We have reviewed the circumstances with our team and, unfortunately, there was a misunderstanding regarding your breakfast arrangement. Your reservation was on a room-only basis, and this information should have been accurately verified before confirming the takeaway arrangement, but this did not happen. We fully understand your disappointment, especially as you had informed our team in advance of your early departure and were assured that breakfast boxes would be prepared for you. We are sorry that we did not deliver on what had been promised. We have addressed the matter internally with our team to ensure that this type of misunderstanding does not happen again. We truly regret that this situation affected your experience with us and hope that we will have the opportunity to welcome you back to Papadopoli MGallery Venezia and provide you with the experience you should have received on this occasion. Kind regards, Pamela Merlini General Manager

Customer review rating 5.0/5

Seth D. U. Friends - Confirmed reviews ALL

The hotel is very nice. clean and comfortable. Rooms are nicely laid out. Have an expresso machine. View of a canal. Location is very close to the train station. The service was impeccable. Overall was very satisfied, and would definitely recommend!

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay with us and that you appreciated the comfort of our rooms, as well as our convenient location close to the train station. It is truly rewarding to know that our service contributed to making your stay enjoyable and that you would recommend our hotel to others. Your kind words are greatly appreciated by our entire team and are a wonderful encouragement to continue providing our guests with attentive and welcoming service. We sincerely hope to have the pleasure of welcoming you back on a future occasion and to make your next stay just as enjoyable. Warmest regards, Pamela Merlini General Director

Customer review rating 5.0/5

Allan C. Friends - Confirmed reviews ALL

Easy to walk to all areas of interest Excellent breakfast and staff

Dear Guest, thank you for your positive review. We are delighted to hear that you found our location convenient to walk to all the main areas of interest. We are also happy to read that our breakfast offerings and our staff contributed positively to your stay. It was really a pleasure to have you as our guest, we look forward to welcoming you again with our best smile. Warm regards, Pamela Merlini General Manager

Customer review rating 4.0/5

James S. T. Couples - Confirmed reviews ALL

Nice, quiet location. Pretty accessible from all parts of the city. The staff is terrific, particularly Anna at the front desk.

Dear Guest, thank you for taking your time in providing such a positive review of your recent stay with us. We are delighted to hear that you enjoyed our location, for being quiet and at the same time for being convenient to all the main attractions. It is really rewarding to know that our staff, in particular Anna at the front desk, made a positive impression during your time with us. Until next time, it was a pleasure having you with us. Kind regards, Pamela Merlini General Manager

Customer review rating 4.0/5

John T. Couples - Confirmed reviews ALL

Very close to station. Very comfortable bed & pillows. Staff helpful.

Dear Guest, Thank you for your positive review. We are happy to read that you had an enjoyable experience with us. We are particular happy to hear that you found our location convenient and that our beds and pillows contributed positively to your experience. It is also a pleasure to read that our staff was able to help you during your stay in Venice. Thank you again for your kind words, we look forward to welcoming youy soon! Kind regards, Pamela Merlini General Manager

Customer review rating 5.0/5

Kok S. L. Couples - Confirmed reviews ALL

Friendly reception

Dear Guest Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our friendly reception team. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Pamela Merlini General Manager

Customer review rating 5.0/5

Sofia I. G. Couples - Confirmed reviews ALL

Beautifull hotel, very close to the train station. The room we had was exceptional and the receptionist were very nice and friendly. We recomend !

Dear Guest, Thank you for your kind words regarding your recent stay at Papadopoli Hotel Venezia. We are delighted to hear that you found our hotel beautiful and our team friendly. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Pamela Merlini General Manager

Customer review rating 4.5/5

Jordan C. Families - Confirmed reviews ALL

We very much enjoyed this hotel. The location was great. We arrived by private water taxi from the airport, directly to the hotel's dock, and were able to walk to the train station for our departure (although the way that the pedestrian bridge to Venice's station has stairs instead of a smooth area for luggage is rather strange). In the evening, we had an atmospheric ride home after dinner on the vaporetto. Breakfast was delicious and the beds were comfortable. I would return.

Dear Guest, We would like to thank you for choosing us for your recent stay. We are truly delighted that you enjoyed our location and found it comfortable from the airport and to the train station. It is lovely to know that the breakfast offerings and the comfort of the bed contributed positively to your stay. Whenever you may wish to return, it would be our greatest pleasure to welcome you back to our hotel. Warm Regards, Pamela Merlini General Manager

Customer review rating 5.0/5

Mark T. H. Couples - Confirmed reviews ALL

We thought everyone the hotel was very friendly and accommodating. We enjoyed our stay, enjoyed the breakfast facilities in the morning and the bar in the evening.

Dear Guest, Thank you very much for taking the time to share your kind feedback with us. We are delighted to hear that you enjoyed your stay and that our team made you feel warmly welcomed throughout your time with us. It is wonderful to know that you also enjoyed our breakfast in the morning and the relaxing atmosphere of our bar in the evening. Your kind words are greatly appreciated and will certainly be shared with our team, who will be very pleased to know that their friendly and attentive service contributed to making your stay enjoyable. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back to Venice in the future. Warm regards, Pamela Merlini General Manager

Customer review rating 1.5/5

Christina H. Friends - Confirmed reviews ALL

Only reason we booked this hotel and splurged on the price and no canal view was for roof top hot tub only to arrive and find out hotel was having hot water issues. Water was not hot, tub is not pre filled. We wish we would have stayed on a canal view room since we didnt get this experience.

Dear Guest Thank you for taking the time to share your feedback with us. We are truly sorry that your experience did not fully meet your expectations, especially as the rooftop hot tub was an important part of your decision to stay with us. At check-in we always ask our guests what time they would like it to be prepared, as it takes approximately one hour to fill. This procedure allows us to have the water fresh and ready at the time preferred by the guest, rather than leaving the tub filled and exposed on the open rooftop throughout the day. We understand that this may not have been what you expected, and we are sorry if it affected your experience. The maintenance works you mentioned, caused just a few temporary issues occurred during the day, which may have resulted in a limited interruption of the hot water service for a couple of hours. We have informed all our guests upon arrival, but we sincerely regret any inconvenience this may have caused. Please rest assured that we will certainly consider how we can improve our pre-arrival communication to make the experience in our Serenissima Suite even more seamless for our guests. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Pamela Merlini General Manager

Customer review rating 5.0/5

Aidan W. Couples - Confirmed reviews ALL

Clean,Comfortable and nice staff and great location

Dear Guest, Thank you for your kind words regarding your recent stay at Papadopoli Hotel Venezia. We’re delighted to hear that you found our property clean and comfortable, and that you appreciated our friendly staff and convenient location. It was a pleasure having you as our guest, and we hope to welcome you back again soon. Best regards, Pamela Merlini General Manager

Customer review rating 4.5/5

David B. Couples - Confirmed reviews ALL

We loved the location of the hotel, beside a quiet canal and the Papadopoli gardens. The room was very comfortable and spacious with everything there, breakfast was good, with lots of choice and friendly service. The service at the hotel was good with staff taking pride in thier hotel and city.

Dear Guest, Thank you for your wonderful feedback regarding your recent stay at Papadopoli Hotel Venezia. We are delighted to hear that you enjoyed our prime location by the canal and the Papadopoli gardens, as well as the comfort and spaciousness of your room. It is gratifying to know that our team’s dedication to service contributed to your positive experience. We appreciate your kind words and hope to welcome you back for another memorable stay in the future. Best regards, Pamela Merlini General Manager

Customer review rating 0.5/5

Megan J. Couples - Confirmed reviews ALL

Room had faulty plumbing, drain was blocked with previous guests hair, we had to clean ourselves to avoid further bathroom flooding, and no water pressure with hot water (only cold available). Bed was old and squeaky, duvet cover inside out. The whole stay was awful

Dear Guest We are extremely sorry for the inconvenience you encountered during your stay with us. Your commentary left us concerned and disappointed, as this is not the level of service we are used to provide to our dear Guests. We will surely further investigate and corrective measures will be taken to avoid future similar situations, which are unacceptable for the service level we aim to provide. Thank you once again for taking the time to share your feedback, we do apologize if we did not meet your expectations this time and we do hope to welcoming you in the future to let you experience the memorable stay you deserve. Best regards Pamela Merlini General Manager

Customer review rating 1.0/5

Hoda T. Solo - Confirmed reviews ALL

With the exception of the room being clean and nice, everything about this stay did not go well. The front desk made a whole big deal about me wanting to pay for my room with an invoice; and spent time disagreeing with me, only to then say they can do it. There was no bellman to greet me with my luggages when I arrived. When I needed to change rooms because the AC in my room stopped working, a bellman brought me the key to the new room, but did not help me with luggage to move it to the new room. I needed a water taxi for an event on Saturday evening and told the front desk from Friday evening. They informed me that I did NOT need to reserve it in advance and could just request one on Saturday. When I came to the front desk on Saturday around 1pm to reserve the water taxi, they said: we'll call one and let you know when it's ready. Well... 2 hours later when I went back to check, they said: there are no water taxis. There' was zero appreciation for the fact that I have an event in Lido that I flew to Venice for and that they should try to make my stay as easy as possible. And then finally, on Friday evening when I asked Roberta at the front desk for a recommendation for dinner for a nice, quiet, authentic restaurant to eat dinner that is NOT touristy; she suggested a place 5 minutes walking which was full of tourists and probably was one of the worst food I've had in Italy.

Dear Guest Thank you for taking the time to share your experience at our hotel. We are truly sorry that several aspects of your stay did not reflect the high level of service we strive to provide, as also reflected in many of our other guests’ reviews. Please accept our sincerest apologies for not welcoming and assisting you in the way you deserved, and in particular for the inconveniences you experienced in connection with the important event you were attending. We fully understand how frustrating this must have been, especially on such an important occasion. Your comments have been shared with our team and will be carefully taken into consideration as we continue to improve our service and ensure a smoother and more pleasant experience for all our guests. We are, however, very pleased to know that you appreciated the room and its cleanliness. This is an aspect of our service that we are particularly proud of, and we are committed to bringing the same level of care and attention to every other part of the guest experience. We sincerely hope to have the pleasure of welcoming you back to Venice and to have the opportunity to provide you with the experience you deserve and, hopefully, restore your confidence in us. Kind regards, Pamela Merlini General Manager

Customer review rating 5.0/5

Gordon I. T. Families - Confirmed reviews ALL

Thank you

Dear Guest, Thank you so much for such a positive feedback. We are glad to hear that you had a comfortable stay in our hotel in Venice. We look forward to welcoming you again for another enjoyable stay. Warm regards, Pamela Merlini General Manager

Customer review rating 5.0/5

Zamal A. Couples - Confirmed reviews ALL

It was such an amazing experience. We were celebrating our honeymoon and the staff were very cooperative and friendly. The hotel has such a unique atmosphere & very clean. We really enjoyed our time there

Dear Guest Thank you for your kind words regarding your recent stay at Papadopoli Hotel Venezia. We are delighted to hear that you enjoyed our unique atmosphere and that our team contributed positively to your honeymoon experience. We look forward to welcoming you back in the future. Pamela Merlini General Manager

Customer review rating 5.0/5

Lori S. Couples - Confirmed reviews ALL

Entire hotel staff friendly & helpful. Special thanks to Mamadou for arranging gondola memorable moment & helping to print out e-ticket for me. THANK YOU ROBERTA for her help with finding the People Mover… we would have taken the tram to Meistre instead!!! Love the location of this hotel; convenient to transportation.

Dear Guest Thank you for sharing your wonderful experience at Papadopoli Hotel Venezia. We are delighted to hear that our staff, particularly Mamadou and Roberta, provided you with exceptional service and assistance during your stay. It is gratifying to know that our location contributed positively to your visit. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Pamela Merlini General Manager

Customer review rating 4.0/5

Jacob H. Families - Confirmed reviews ALL

The Highlights: The Room & Views: Our room was well-appointed and featured a lovely porch. It offered wonderful views overlooking the garden, the passageway from Piazzale Roma, and Campo dei Tolentini. Front Desk: Service at the reception was very courteous and helpful during our entire stay. The Beds: While the mattresses were slightly on the soft side, we still found them to be quite comfortable. Breakfast: The morning meal was lovely indeed. It was served in the garden and featured a wide variety and excellent selection of choices. Opportunities for Improvement: Air Conditioning: The AC was unsatisfactory. Because we experienced continuously high temperatures during our stay, a stronger cooling system was definitely needed. Breakfast Variety: While breakfast was great, adding some freshly cut vegetables to the buffet would greatly enhance the selection.

Dear Guest Thank you for taking the time to share your experience regarding your recent stay with us. We are delighted to hear that you enjoyed the well-appointed room with its lovely views, and that our team at the front desk provided courteous and helpful service throughout your visit. It is also wonderful to know that you appreciated the breakfast served in the garden. We acknowledge your feedback regarding the air conditioning and understand how important it is for our guests to feel comfortable during their stay. Your comments will be taken into consideration as we continuously strive to enhance our services. Additionally, we appreciate your suggestion about incorporating freshly cut vegetables into our breakfast offerings, and we will evaluate this for future improvements. We hope to welcome you back to Papadopoli Hotel Venezia in the future for another memorable stay. Pamela Merlini General Manager

Customer review rating 4.5/5

Thomas D. Couples - Confirmed reviews ALL

very nice hotel, nice staff, nice breakfast, nice welcome gift (will have to cook the pasta now back home).

Dear Guest Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location and the breakfast offerings. Your feedback about our staff and welcome gift is greatly appreciated. Looking forward to welcoming you back, Best regards, Pamela Merlini General Manager

Customer review rating 5.0/5

Julie M. C. Couples - Confirmed reviews ALL

We had a lovely room facing the canal. Very comfortable and lovely to have a hotel that has air conditioning in Europe.

Dear Guest Thank you for your kind words regarding your stay at Papadopoli Hotel Venezia. We are delighted to hear that you enjoyed the comfort of your room and appreciated the air conditioning, which is indeed a valuable amenity during the warmer months. Best regards, Pamela Merlini General Manager

Other web-users rate our hotel

  • 629 reviews 9.6/10 Location
  • 606 reviews 8.2/10 Room
  • 848 reviews 9.2/10 Service
  • 9 reviews 4.9/10 WiFi
  • 297 reviews 9/10 Breakfast
  • 226 reviews 9.1/10 Vibe
  • 179 reviews 8.6/10 Food
  • 135 reviews 8.2/10 Cleanliness

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