Papadopoli Hotel Venezia - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 947 reviews

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Santa Croce 245, Giardini Papadopoli, 30135 VENICE, Italy

Description

Hotel extras

  • GREEN KEY certified hotel, international eco-label

  • Strategic location, accessible by car

  • Executive Suite with breathtaking views over Venice

  • Fully renovated hotel and rooms in perfect Venetian style

  • Terrace bar and Giardino d'Inverno restaurant in the most luxurious winter garden in Venice

Our accommodation(s)

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Hotel location

Papadopoli Hotel Venezia - MGallery Collection

Santa Croce 245, Giardini Papadopoli
30135 VENICE
Italy

GPS:45.437907, 12.321094

Telephone
Fax +39 041 710394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GIARDINO D'INVERNO

Known for its dishes inspired by the Venetian tradition, the restaurant is perfect for banquets, business lunches and weddings, but it is also the ideal place for romantic dinners.

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Our guest reviews

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ALL Rating  4.8/5  947 reviews

TripAdvisor Rating  4.6/5  3,068 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Geoffrey A. W. Couples - Confirmed reviews ALL

Position of this hotel makes it very special. Secluded yet close to all transport. A very generous attitude and wonderful staff culture. Restaurant (evening meal and breakfasts) and decor superb. Five-star without any doubt!

Customer review rating 5.0/5

Jennifer M. Couples - Confirmed reviews ALL

The location of this hotel is excellent. Close to the train/bus/tram depot but also far enough away to feel like you have never seen a wheeled vehicle. As most MGallery hotels it has a wonderful atmosphere and exudes old style hospitality. Although apparently a four star MGallery it presents more like a five star. We were upgraded due to Accor status and the room was beautiful overlooking the canal, affording many opportunities for watching the people and the water traffic. It has its own quay area so for those looking for water taxis it is convenient. Walking distance to everything and surrounded by numerous bars and restaurants. Staff were kind courteous and helpful. The hidden housekeeping staff are to be commended for the standard of the room and the turndown service. With four sets of windows the curtains were opened and closed in such a suitable manner. A little thing but it all adds to the experience. Breakfast was good and range was more than adequate. They appear to be used by one of the major cruise companies so sometimes breakfast is busy with the cruise passengers who can be loud and lack some manners. Not the fault of the hotel. With the sun shining on us for our four night stay this hotel felt like a haven.

Customer review rating 4.0/5

George D. Couples - Confirmed reviews ALL

Private Feedback: we loved your hotel and its location. And for the most part, we had a good experience with the staff. The check in staff was outstanding as they were every morning. Ivan, at night, seemed to be having a bad day when I arrived at the counter and I decided to walk away rather than cause a scene due to his attitude. Your server at dinner was not the nicest at the start but warmed up as the night went on. Seemed to be over reservations which we made on Fork but he did not seem to know that info. May be something to look into. All and all, we would and most likely will come back.

Dear Guest Thank you for sharing your experience at Papadopoli Hotel Venezia. We are delighted to hear that you loved our hotel and its prime location. It is encouraging to know that you found our check-in staff to be outstanding, and we appreciate your kind words. I regret to learn about the less favorable interactions you had with our evening staff; we will take note of your remarks to ensure clarity among our team members. We strive for consistency in service across all shifts, and your comments will be reviewed with our staff to enhance our guest experience. We are pleased that you would consider returning to our hotel, and we look forward to welcoming you back in the future. Sincerely, Pamela Merlini General Manager

Customer review rating 3.0/5

Andrew F. Families - Confirmed reviews ALL

Dinner in the evening was affected as a senior manager was dining (we were informed by staff), and this seemed to affect the normal flow of service to the other tables. We saw two tables leave due to the wait. We tried to make light of this, bit the food was disappointing when it arrived, and the general ambience and setting of the restaurant could be improved.

Dear Guest Thank you for taking the time to share your experience regarding your recent stay with us. We am pleased to hear that you found our location convenient and our staff polite and helpful. We regret to learn that your dining experience did not meet your expectations. While we strive to provide excellent service to all our guests, we understand that having the restaurant fully booked may have affected the normal flow, and we sincerely apologize for it. We will surely take into consideration all of your remarks for future improvements, and we thank you once again for your insights. Best regards Pamela Merlini General Manager

Customer review rating 5.0/5

Campbell D. Business - Confirmed reviews ALL

This is my preferred Hotel in Venice, great location, friendly staff and outstanding Service

Dear Guest Thank you for your generous feedback. We are delighted to hear that our location, staff, and service contributed to your enjoyable experience at Papadopoli Hotel Venezia. Your preference for our hotel means a great deal to us, and we look forward to welcoming you back in the future. Pamela Merlini General Manager

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Other web-users rate our hotel

  • 551 reviews 9.6/10 Location
  • 510 reviews 8.8/10 Room
  • 731 reviews 9.5/10 Service
  • 256 reviews 8.8/10 Breakfast
  • 207 reviews 8.4/10 Comfort
  • 200 reviews 9.3/10 Vibe
  • 157 reviews 9/10 Food
  • 126 reviews 9.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.