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Hotel extras
Fabulous ocean, garden, or city views through floor to ceiling windows.
Fabulous ocean, garden, or city views through floor to ceiling windows.
Lanvin or Hermès toiletries, VB Bathtub, Electronic Closetool. Perfect for an enjoyable stay.
Five restaurants and bars featuring Cantonese, Hainan, and International cuisine.
Easy access transportation hub with its airport, port, and railway station.
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Sofitel Haikou
105 Binhai Avenue
Longhua District
570100 haikou
china
Check-in from 14h00
Check out up to 12h00
Our accommodation(s)
All rooms are equipped with free instant coffee and tea bags, Nespresso machine, safe, multimedia players, satellite TV and WiFi networks.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 6
Maximum size: 240 m²
Maximum capacity: 200 people
Maximum banquet capacity: 120 people
Friendly staff
Customer review rating 4.0/5
Anonymous Business - 17/04/2021 Confirmed reviews ALL
Very nice new hotel. staff greeted us very nicely. reception girl was new and less experienced. payment with foreign credit card had some problem, she should have told me to use domestic card. departure car arrangement was made very nicely and breakfast prepared to go at 6 am.
Dear Honggang B., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eve Huang Guest relation department
Good stay
Customer review rating 4.0/5
Linda Couples - 13/04/2021 Confirmed reviews ALL
Love the room with ocean view and digitalized tools are placed in the restroom makes it smart. Some improvements: cleaner placed conditioner on the sink rather than body lotion and not enough coffee capsules However overall I liked it very much and satisfied with my stay
Dear Linda Z., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eve Huang Guest Relation Department
Well located and comfortable environment
Customer review rating 4.0/5
Anonymous Business - 22/03/2021 Confirmed reviews ALL
Warm reception
Dear Ying Yi P., We very much appreciate your comments regarding your stay at the Sofitel Haikou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Department Eve Huang
amazing pool!
Customer review rating 4.0/5
Leila L. Families - 15/02/2021 Confirmed reviews ALL
The AC in the room sometimes doesn't work, the speaker is nice it could do wireless charging to your room. The buffet wasn‘t quite good… There were really a lot of foods but the taste was just average. Amazing view at the 1900 bar tho.
Customer review rating 3.0/5
Lake F. Families - 04/02/2021 Confirmed reviews ALL
I'm very happy to say ,good hotel ,nice view, hi -tech facilities with good trained staff.But My wife and I Also got some bad expirenced, some uneccesary promotion suggestions when we check-in.and we find a used tissue paper with blood in bathrobe's pocket, which means the bathrobe isnt clean again, its really nasty there !!! overall its a new-open hotel ,hope ur guys, improve all management ,and I will back again .
Dear Mr. F., Thank you for taking the time to tell us about your experience at the Sofitel Haikou. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shirley li Guest Experience Manager
