Sofitel Haikou

Customer review rating (ALL Rating) 4.6/5 500 reviews

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Description

Hotel extras

  • Located in the Central Business District, with various Duty Free Shops, high end shopping mall

  • Fabulous ocean, garden or city views through floor to ceiling windows.

  • Lanvin toiletries, VB bathtub, electronic Closetool. Perfect for an enjoyable stay.

  • 5 restaurants and bars featuring Cantonese, Hainan and International cuisine.

  • Easy access transportaton hub with its airport, port and railway station.

Our accommodation(s)

Hotel location

Sofitel Haikou

105 Binhai Avenue, Longhua District
570100 HAIKOU
China

GPS:20.025232, 110.308254

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  500 reviews

Customer review rating 4.5/5

Pun R. Couples - Confirmed reviews ALL

Customer Service was simply amazing. Wonderful & friendly staff who goes above & beyond to make your stay a memorable one. From The front office - Mr. Jerry, super helpful & friendly arranging our pickleball & tour. The concierge, Mr. Wesley, very helpful in the transport arrangements and not forgetting Ms. Skye from the 53rd Flour lounge who remembers little details like the wine we drink, butter that we like and event ensuring during her day off to remind her colleague on our favourite foods at the lounge. Their superb customer service made our 6 days in Sofitel Haiko very memorable

Customer review rating 3.5/5

Linda K. O. Couples - Confirmed reviews ALL

The room smelt of fish and smoke. The food in the lounge was meagre and disappointing apart from the cake.

Customer review rating 5.0/5

Dickson C. Families - Confirmed reviews ALL

My son needed a place to spend his 9-hours of transit in Haikou and Sofitel was great to accommodate my request

Customer review rating 4.5/5

Chin M. C. Families - Confirmed reviews ALL

Spacious and clean room. Bell boy is very helpful, helped us with luggage as we arrive at 3am, and would go out the door and lead the direction when I asked for destination of telco services. Kid slipper is kinda small compared to other hotels.

Customer review rating 5.0/5

Yung C. K. Families - Confirmed reviews ALL

I travelled with my elderly parents who were ever happy with the stay in Sofitel. From the view, comfort of the rooms, decoration done to celebrate their anniversary, delicious breakfast and our wonderful dinner experience in Lemon Bar. Special mentioned to Amber who was so patient in helping with the check in and check out, Edward and Luke from concierge who helped with my delayed delivery. The whole team is so friendly and helpful from the moment we alighted from the taxi and always readily to help with my father who is on wheelchair to get into taxi. Thank you for such a wonderful holiday experience

Dear Guest, Thank you for taking the precious time to tell us about your experience at the Sofitel Haikou. Your feedback is very important to us, I have shared your feedback with our team and will do the best in the future. Sincerely, ——Catherine Xian Front Office Manager

Other web-users rate our hotel

  • 2,582 reviews 9.7/10 Location
  • 4,299 reviews 9.4/10 Room
  • 4,947 reviews 9.4/10 Service
  • 38 reviews 8.4/10 WiFi
  • 2,745 reviews 9.8/10 Vibe
  • 1,959 reviews 9.2/10 Amenities
  • 1,292 reviews 9.1/10 Comfort
  • 977 reviews 8.6/10 Breakfast

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