Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.6/5 2,328 reviews

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Novotel London Blackfriars, 46 Blackfriars Road, SE1 8NZ LONDON, United Kingdom

Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Telephone
Fax +44 20 7633 2650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAM

Our new Mediterranean restaurant brings sunshine, flavours, and vibes of the Med to South Bank! Enjoy fresh dishes, cocktails, DJ nights, and coastal vibes—perfect for after-work drinks or weekend dinners. MAM is the place to be!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,328 reviews

Customer review rating 4.5/5

Paul W. Couples - Confirmed reviews ALL

Everything was excellent from start to finish

Dear Paul W., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.0/5

Trevor D. Solo - Confirmed reviews ALL

Great location, helpful staff and modern facilities

Dear Trevor D., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.0/5

Sandesh P. V. N. Families - Confirmed reviews ALL

I stayed at Novotel London Blackfriars for 9 days and had a comfortable overall experience. The hotel is well located with easy access to public transport, and the reception team was very helpful - especially in assisting with our delayed luggage and later adjusting an overcharge for late checkout. The breakfast was good; however, the spread felt slightly limited compared to other Novotel branches, and there was no live pancake option. While the breakfast staff were accommodating, they appeared somewhat inexperienced and lacked the warmth and friendliness one would expect. When we requested that a packaged pancake be warmed, there was some confusion, and it was heated without removing the plastic cover. With a bit more training, attention to detail, and a more welcoming approach, the breakfast experience could be significantly improved.

Dear Sandesh P. V. N., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I understand that some aspects of your stay did not meet your expectations, please be assure we have taken your feedback into consideration and thank you for your important feedback giving us the opportunity to improve the quality of our services. Thank you again for sharing your experience, and we hope you choose to stay with us again soon! Sincerely, Katie Walsh Guest Services Manager

Customer review rating 3.0/5

Rebecca C. Business - Confirmed reviews ALL

Double charged. Evening meal in MAM was overpriced and not great.

Dear Rebecca, Thank you for bringing this to our attention. I would like to sincerely apologise for the accidental double charge on your bill. This was an oversight on our part, and we completely understand how frustrating that must have been. Please rest assured that this has now been addressed. We also appreciate you sharing your feedback regarding your evening meal. Your comments are important to us, and we will review them with the team to ensure we improve both value and quality. Thank you very much for your understanding, and we hope to have the opportunity to provide you with a much better experience in the future. Kind Regards, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Fiona S. Families - Confirmed reviews ALL

When staying in a big city, your hotel room is for sleeping, and maybe some quick unwinding when dropping off purchases or freshening up before a night out. The rooms are spacious, the beds comfortable -firm mattress- and the bathroom is well sized with space to leave toiletries and a good shower that does not flood the bathroom floor. Also closet space to hang and lay clothes, so you don’t need to live out of a suitcase. We didn’t make use of the restaurant or pool, so cannot comment on that, but the location is perfect with two tube stations in close proximity and lots of places to eat and drink for those nights you don’t want to venture out too far. Also several supermarkets close by to get a snack or any drinks other than the complimentary water in the room, kept nice and cold in the mini fridge. Love this place and will definitely return again!

Dear Fiona S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Other web-users rate our hotel

  • 1,526 reviews 9.6/10 Location
  • 1,699 reviews 7.5/10 Room
  • 1,743 reviews 8.8/10 Service
  • 23 reviews 7.3/10 WiFi
  • 955 reviews 8.2/10 Breakfast
  • 813 reviews 7.4/10 Comfort
  • 753 reviews 6.8/10 Cleanliness
  • 484 reviews 6.9/10 Pool

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