Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.5/5 2,231 reviews

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Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

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Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,231 reviews

TripAdvisor Rating  4.4/5  3,634 reviews

Certificate of excellence 2024

Great Hotel if not a little overpriced

TripAdvisor rating 4.0/5

O816OCwilliaml Solo travel - TripAdvisor review

Dear 08160Cwilliaml, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alberto Biollino Front Office Manager

Nice place and near to tube station and buses station.

Customer review rating 4.5/5

Wong P. T. Families - Confirmed reviews ALL

Dear Wong P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Novotel - BF

Customer review rating 2.5/5

Jason S. Business - Confirmed reviews ALL

Dear Jason S., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In regards to your comments related your toilet flush, our reception is 24 hours and we are able to deal with any requests at all times of the day. As this issue was not reported to us we was unable to address it as we would have liked to, never the less I would like to apologies that this has a negative impact on your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katie Walsh Guest Service Manager

Fantastic Stay

Customer review rating 5.0/5

Daria T. Families - Confirmed reviews ALL

Dear Dari T., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Varying

Customer review rating 2.5/5

Geoff Business - Confirmed reviews ALL

Dear Mark E., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a matter of fact I have briefed the whole Front Office Team to allow you access to the pool and gym directly on your room keys in a consistent way. As a valuable Platinum and regular guest of us we are happy to make this gesture, however it is important to mention that we would not be held liable should anything occur while using our facilities without signing the usual waiver fee. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Front Office Manager

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Other web-users rate our hotel

  • 1,489 reviews 9.7/10 Location
  • 1,688 reviews 7.5/10 Room
  • 1,676 reviews 8.8/10 Service
  • 36 reviews 5.9/10 WiFi
  • 890 reviews 8.2/10 Breakfast
  • 749 reviews 7.1/10 Cleanliness
  • 478 reviews 6.9/10 Pool
  • 11 reviews 4.5/10 Beach

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