ibis Hong Kong Central & Sheung Wan 3 stars

Customer review rating (ALL Rating) 4.5/5 103 reviews

Best price
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No 28 Des Voeux Road West, Sheung Wan, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

Our accommodation(s)

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West, Sheung Wan
0 HONG KONG
Hong Kong SAR, China

GPS:22.287697, 114.147558

Telephone
Fax +852 2252 2900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  103 reviews

TripAdvisor Rating  4.2/5  4,658 reviews

Certificate of excellence 2025

The movement is good and the staff is kind

TripAdvisor rating 5.0/5

경령 박 TripAdvisor review

It's a very comfortable and cozy space. It has a good view and it's good for 2 people. The surrounding infrastructure is good, so it's easy to move around Marco is helpful

We could check in so early, we didn't expect it!

TripAdvisor rating 5.0/5

Jeewoo C TripAdvisor review

Sarah is so kind Early check in was soooo good! She made it for us

More than disappointing

TripAdvisor rating 2.0/5

sunboybc TripAdvisor review

Over the last 6 months I had several trips where I stayed at IBIS hotels, mainly in Japan. Marriott has gone insanely expensive. All the IBIS properties I stayed in were excellent value for money, great locations and maybe because it’s Japan, everyone was super friendly. Today I booked the IBIS Sheung Wan in Hong Kong and it is awful. Good location, great view from the 28th floor, but old and dated. Several people were struggling with the key cards in the elevator, including myself. The rooms and the hallways smell. I asked for an adapter - We don’t have adapters. No apology, not even a recommendation where I could buy one. I wanted to get two bottles of beer from the fridge near the bar and was told it’s more expensive if I buy from them. I should buy from reception - which was very busy. Worst of all, not a single person is friendly or smiles. Ever - whilst I was there. Come on guys. It’s hospitality! And all for USD 200 a night. Almost turns me off Accor for good. This is the expectations people have from IBIS hotels and I can’t imagine it’s a good business model. Don’t book. Iclub around the corner is better. Unfortunately they were full this time. I wonder why. 2 stars for the view.

Dear sunboybc, Thank you for sharing your detailed feedback. I sincerely apologise for the issues you encountered during your stay at our hotel. While we appreciate your satisfaction with our location and the view from your room, we are sorry to hear your comments about the room's condition. Meanwhile we continue to do preventative maintenance work that is ongoing, we will keep monitoring and enhancing the condition of the facilities so as to deliver the highest possible level of service and experience to our valuable guests. For the card sensor in the elevators, we have not received prior reports of malfunctions, but our Engineering Team will investigate this issue. Please accept our apology for the inconvenience you experienced. We usually receive positive comments about our staff and how helpful and friendly they are; however, I apologise that you were not met with this same expectation. I agree that our staff should have provided further information and assistance in acquiring an adapter. This is not the level of service we strive for and I have passed your comment to the service teams for improvement and to provide focused training to ensure that our standards are met. Once again, we apologise for the unpleasant experience you had. Your feedback is taken seriously and we hope to have the opportunity to provide you with an improved experience in the future that reflects our standards. Kind regards, Simone Hansen

Good exerience in Ibis

TripAdvisor rating 5.0/5

Celine S TripAdvisor review

Nice promotion! And Sarah is kind thank you:) Good location. I want to come here again if I have a chance. It was Best choice.

Service

TripAdvisor rating 5.0/5

Gunnar U TripAdvisor review

Thank you, Chris, for your excellent service and assistance with the room reservation. Hotel location is excellent, and the tram is right around the corner

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Other web-users rate our hotel

  • 3,998 reviews 9.3/10 Location
  • 3,772 reviews 6.6/10 Room
  • 2,252 reviews 8.5/10 Service
  • 57 reviews 8.6/10 WiFi
  • 1,334 reviews 7.6/10 Cleanliness
  • 669 reviews 7.3/10 Breakfast
  • 44 reviews 3.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.