ibis Hong Kong Central & Sheung Wan 3 stars

Customer review rating (ALL Rating) 4.4/5 160 reviews

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ibis Hong Kong Central & Sheung Wan - Image 1
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No 28 Des Voeux Road West, Sheung Wan, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

Our accommodation(s)

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West, Sheung Wan
0 HONG KONG
Hong Kong SAR, China

GPS:22.287697, 114.147558

Telephone
Fax +852 2252 2900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE

The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  160 reviews

TripAdvisor Rating  4.0/5  4,500 reviews

Certificate of excellence 2024

Good location and great view.

TripAdvisor rating 3.0/5

about_uli TripAdvisor review

Hotel Ibis Hong Kong Central & Sheung Wan The review refers to the travel period November 2024 and room 2716, traveling as a couple without children. Normal standards for amenities and food, not luxury travelers. Hotel in general Relatively large hotel with 550 rooms on 32 floors. Reception on the 5th floor and breakfast room on the 6th floor attractively furnished. Unfortunately we couldn't find a place in the breakfast room where it wasn't very cold because of the strong air conditioning, so better dress warmly. Wi-Fi was fast and reliable in all areas. Good location, Ding Ding, and bus in front of the door, a few minutes to the metro and Macau ferry terminal, cheap supermarket and Seven Eleven nearby. Food Breakfast OK, more geared towards Asian guests, there are lots of hot dishes, but not much for a German breakfast, no cheese or cream cheese, 2 types of sausage and toast. Guests also had to point out frequently that some things were empty and needed to be refilled, even when the restaurant was not very busy. Room 2716 Standard room, with a harbor view, the size is OK for Hong Kong but with very few storage options, it is barely enough for one person. The light switch for the bathroom is on the wrong side outside, very inconveniently placed. Some minor cosmetic defects that need to be repaired, see photos. The beds are very hard, despite the extra topper that the hotel offers. The room is the last one in the hallway, so there is little noise from other guests, but unfortunately the staff elevators are opposite and you can hear them constantly, even during the night. We noticed that some rooms seem to have yellow, red or blue tinted windows, which then colors the room in the corresponding color when light comes in from outside, which would have been disturbing for us. Due to the view and location, room 3108 would probably be the best room. Staff/service All of our special requests were fulfilled and queries were answered quickly by email. From the airport you can reach it by bus in 30-40 minutes for around 5-6 euros. Photos and travel reports on my Instagram profile about_uli

Correct hotel for the price and location

TripAdvisor rating 4.0/5

mlin32 TripAdvisor review

Given the relative lack of reasonably-priced hotels in Hong Kong, this ibis is a solid choice for a couple nights. The hôtel is about 10mn walk from the underground metro stop. The rooms overlooking the harbour are nice and well-isolated from noise. Room was clean and beds confortable, bathroom was okay. Service from the front desk was okay, not bad, not great.

Good time

TripAdvisor rating 5.0/5

예슬 윤 TripAdvisor review

So clean and practical system And the crew name is Sarah, she’s so kind and professional. It is located close to the station, so it has good access wherever you go and is suitable for traveling because there are many restaurants nearby. thank you, good service.

Many Cons. Hardly any Pros.

TripAdvisor rating 3.0/5

Joy L Business - TripAdvisor review

Very basic 3 star. Polite front desk. Fairly powerful shower. Extremely bright white light in bathroom. Totally no frills. Suggest to IBIS front desk that if they know a guest is first time at Ibis, to allocate a slightly less jaded room where possible. First impressions do count. It's my first time staying in an IBIS. I do not recommend this unless the pricing is sgd 130 or below. Not worth paying any more. Cons of which many: 1. I was checked in after 10pm as a solo lady traveller, in a room which was far from the lift. 2. The ambience is very jaded. The shower tiles have missing grouting. 3. Beds are extremely uncomfortable. It seems most ppl request for an extra mattress topper which predictably was not available. I have to wait. I'm here only two nights. One sleepless night if not two. 4. No toiletries except for a 3 in one soap shampoo. No drinking water in room. Water cooler is on checkin floor. 5. No USB point. So bring your own toiletries & USB plug. 6. TV volume is set max at low. Presumably because of the thin walls. Apparently it can be adjusted. We shall see. 7. Walls are think. Can hear neighbours talking. That's why tv volume is set low at max, I suppose. 8. Notice about in room pest control. I smell chemical odour in room which front desk said "no chemical". But I smell it. 9. Noisy aircon. Even in Low fan. 10. Overall first experience of this IBIS is very poor. How ppl highly rate it is beyond me. May be the long term ACCOR members rating highly for the Club rooms.

Dear Joli, Thank you for your comprehensive review and satisfaction with our staff and shower. As an economy hotel, we offer an economic product with the best service at the best price. We usually receive positive comments on our convenient location, harbour view from the room, efficient service and more, however we regret that you had an unpleasant experience during your recent stay. We always aim to accommodate special requests, such as room assignments; however, these are subject to the hotel's availability and may be challenging to fulfill during periods of high occupancy. For future stays, please feel free to contact the hotel in advance to request a room closer to the elevator. Meanwhile we continue to do preventative maintenance work that is ongoing, we will keep monitoring and enhancing the condition of the facilities so as to deliver the highest possible level of service and experience to our valuable guests. May I share with you that we do have a renovated room named “MyRoom by Jennifer: My Residence / Queen Room” featuring well-equipped amenities such as USB charging ports, a window-side table, large storage space and more that will make you feel right at home. I understand that some guests find our beds to be on the firmer side. The Housekeeper Team has been informed about your comments on the toppers while we purchase new linen, towels and toppers on a regular basis. Due to the government regulations on disposable plastic tableware & other plastic products and as part of Accor’s sustainability commitment, the Hotel no longer places single-use amenities and encourages our guests to travel with reusable daily necessities. The 3-in-1 solution serving the purpose of shampoo, conditioner and shower gel is part of our environmental protection initiatives, however we are pleased to offer additional amenities at your request. Regarding TV volume, we kindly ask our guests to be considerate of their neighbors. However, please feel free to adjust the volume using the remote control or contact our staff for assistance during your next visit. As you noticed odor in your room, please do not hesitate to get in touch with us for assistance or request an air purifier to ensure a comfortable stay. Thank you again for your review. We hope the experience will not alter your confidence in our hotel and that you will allow us to welcome you again. Kind regards, Jennifer Siu Hotel Operations Manager

Best Stay at a Good Price

Customer review rating 5.0/5

Srinivas S. Business - Confirmed reviews ALL

As is the case with all Ibis Hotel, we chose this prperty owing to it's price and central location. With 2 Metro Stations just 10 minutes away by walk, this hotel is very well connected to the res tof Hong Kong. For people who don;t want to walk, a tram stop is just outside the hotel. The hotel has been maintained well and the housekeeping staff ensure that the rooms are cleaned and kept tidy. Altogether a very memorable stay.

Dear S. Srinivas , We very much appreciate your comments regarding your stay at the ibis Hong Kong Central & Sheung Wan. It is always a pleasure to receive positive feedback in most area. We thank you for your comments as they are indeed beneficial in supporting our improvement. Also I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jennifer Siu (Ms) Hotel Operations Manager

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Other web-users rate our hotel

  • 3,715 reviews 9.2/10 Location
  • 3,602 reviews 6.7/10 Room
  • 2,248 reviews 8.4/10 Service
  • 55 reviews 9.2/10 WiFi
  • 1,326 reviews 7.5/10 Cleanliness
  • 511 reviews 7.2/10 Breakfast
  • 38 reviews 3/10 Wellness Area
  • 35 reviews 7/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.