Novotel Nanjing East Suning

Novotel Nanjing East Suning

Customer review rating (ALL Rating) 3.7/5 6 reviews

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Hotel extras

  • Free WiFi,satellite TV

  • Hot Chinese and Western breakfast buffet

  • Stylish bar with terrace for drinks, snacks

  • Delicated Chinese and international dining

ALLSAFE approved hotel

Hotel location

Novotel Nanjing East Suning

9 Suning Road, Xuanwu District, Jiangsu Province
210042 NANJING


  • By plane

    NANJING LUKOU INTL At 36km / 22.37 miles - Shuttle paying

  • By train

    NANJING STATION At 12km / 7.46 miles

GPS:32.085174, 118.891253

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  6 reviews

TripAdvisor Rating  5.0/5  734 reviews

Well located Nanjing Business hotel

TripAdvisor rating 4.0/5

rajd685 Business - TripAdvisor review

Novotel is located close to Highways and is easily accessible from both train stations. The property is clean and the service is good. Did not seem over crowded even with a couple of conventions going on.

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

Please improve the Wifi in the hotel

TripAdvisor rating 5.0/5

chen761 Business - TripAdvisor review

I really enjoy staying in this hotel, except that the Wifi and internet is becoming unbearably slow. Please improve the quality of the internet so that I can use my VPN, or I will have to stay in other hotels.


Nanjing Novotel

TripAdvisor rating 5.0/5

tonyiannone Business - TripAdvisor review

Room was great. Staff friendly and courteous. I have recommended this hotel to colleagues. Please open the gym at 5am (vs 6am,) or open 24 hours. There is not enough time to work out, eat and get to work on time.

Dear tonyiannone, thank you for taking the time to share your experience with us. We really appreciate your feedback and we will take it into consideration your suggestion. We are happy you felt so comfortable to recommend our hotel to other colleagues: your satisfaction is our success! Looking forward to welcome you soon again. Sincerely

Rude staff

TripAdvisor rating 4.0/5

namritaamarnani Business - TripAdvisor review

The hotel was very good but the staff wasnt! No one could speak English and the staff was quite rude! Room service took forever and they made ordering food very difficult. Was very disappointed with the staff

Dear guest, we are very sorry to read about your disappointment. We will investigate and reinforce the training to increase the English level of our staff and to make your next stay with us more comfortable. Thank you for your feedback, sending you our best regards.

Novotal Nanjing East Suning Galaxy is a fantastic place to stay

TripAdvisor rating 5.0/5

margaret_glover Business - TripAdvisor review

This hotel is one of the best I have stayed at in China. The staff is very attentive, and the rooms are very clean. I asked for a fan for my room (since I like it cool) and they supplied me this one. I also was in a Premier room which gave me access to the lounge. I was able to ask in English over email to the hotel if they could please provide some vegetarian options in the evening for me in the lounge and they did a great job. I was impressed with the food and the English version of the China Daily newspaper that they provided for me. They really went out of the way for me. I really appreciate this. Tiffany at the front desk was great, as well as Xandy and Shelia in the lounge. My only suggestion is to have the food in the breakfast buffet served warmed/hot (the fried eggs, although under a warming lamp and not warm). For location, the hotel is right next to Suning, but there is also a Metro just a 3 minute walk away, making it convenient.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

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