Dear Valuable Guest, Thank you for sharing this stay experience during your recent trip at ibis Bali Kuta. Really glad in knowing that you were enjoying your overall stay with us. However, we have noted that for the wifi connection and will be share to the respective team to ensure the immediate corrective action will be taken. Therefore we do hope that you will have no hesitation in returning back and staying again at ibis Bali Kuta in your future trip. We will be more than happy in arranging another pleasant stay for you in the future. Regards, Priyatna Widjajasoekma

Dear Mr. Fadly F., At first, we would like to thank you for your loyalty to Accor. It is our pleasure that knowing your stay is pleasant and you were impressed by our cleanliness also our team hospitality. We also very glad that you were also support our effort in regard of minimizing bottle and using refill instead to keeping our water sources and environment surround. It will be our pleasure in welcoming you again at ibis Bali Kuta in your future trip. Feel free to reach us should you have any queries during your next trip. Regards, Priyatna Widjajasoekma

Dear Taslima N., Thank you for taking your time in giving this review of your recent stay. Really glad in knowing that you were enjoying your overall stay at ibis Bali Kuta and were impressed by our team friendliness. Therefore, we do hope that you will have no hesitation in staying again with us at ibis Bali Kuta. We will be more than happy in arranging another pleasant stay for you. Regards, Priyatna Widjajasoekma

Dear Ms. Lauren, At first we would like to thank you for choosing ibis Bali Kuta at your trip. Please accept our sincere apology that your experience may not met with your expectations. We have taking your input and put our concern specially related with the cleanliness. We do believe it was not as our standard. We will do investigation and ensure our standard could be kept in your next visit. Feel free to let us know, should you have future trip plan and staying again at ibis Bali Kuta. We will be more than happy in welcoming you back again in your future trip. Regards, Priyatna Widjajasoekma

Dear Mr. Eddo, At first, we would like to thank you for taking your time in sharing this stay experience with us. Glad to read that you were enjoying your overall stay experience with us. Indeed we are located strategically nearby airport and many tourism attraction. Thank you for your input related with the breakfast. We will for sure take it as our concern and find the possibility to giving better services especially in related with the breakfast area. Hopefully, ibis Bali Kuta could have another chance in serving you again in your future trip. Feel free to let us know for any future trip plan to ibis Bali Kuta. Regards, Priyatna Widjajasoekma

Dear Budi w., At first we would like to thank you for being Accor loyal guest. Glad that you were enjoying your stay and having pleasant stay experience with us. We will pass through your compliment through our specified mentioned team. Really glad in knowing that you are impressed by both of them during your stay. Therefore, we dope that you will have no doubt in staying again at ibis Bali Kuta in your next trip. We will be more than happy in welcoming you back with another pleasant stay in the future. Regards, Priyatna Widjajasoekma

Dear Ms. Christie, We very much appreciate your comments regarding your recent stay at the ibis Bali Kuta. Very glad in knowing that you were enjoying our strategic location that nearby many restaurants and shop also PCR/Antigen drive thru spot to support your trip. Therefore, we do hope that you will have no hesitation in staying again with us at ibis Bali Kuta. We will for sure very glad in welcoming you back with another pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Priyatna WIdjajasoekma

Dear Mr. Aristo Purba, At first, we would like to thank you for the time you have spare during share this stay experience. Regretfully in knowing that your experience did not met with your expectations. It has come to our concern related with the food taste and the wifi connection becoming your input and we has taken this input seriously. We have done the checking of the wifi and will reinforce the team for the food standard which we believe this is the very first time happen. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Priyatna Widjajasoekma

Dear Djohan G1, At first we would like to thank you for sharing this review of your recent stay. It was our pleasure in knowing that you were experienced a good stay and was impressed by our team friendliness and profesionalism. Therefore we do hope that you will have no hesitation in returning back and staying again at ibis Bali Kuta. We will always ready and happy to welcoming you again in your future visit. Regards, Priyatna Widjajasoekma

Dear Zaenal Nuramin, Thank you for this review given of your recent stay experience. Very glad to read that you were enjoying your stay with us. Therefore, we do hope that you will have no hesitation in returning back and staying again with us in your future trip. Feel free to let us know should you have any future stay plan. Regards, Priyatna Widjajasoekma

Dear LAMLAM13, At first we would like to thank you for taking your time in sharing this stay experience. Glad to read that you were enjoying your overall stay experience and impressed by our team hospitality during your stay. It was another pleasure for us in knowing that you would definitely back again and staying with us during your next visit to Bali. Therefore, feel free to drop us your future queries. We will be more than happy in arranging another pleasant stay for you in your future trip. Regards, Priyatna Widjajasoekma

Dear Budijanto W, At first, we would like to thank you for the time you have spare during share this very short visit to ibis Bali Kuta before your flight and was impressed by our team hospitality. We surely will put through the mentioned team for your compliment of the service. We do hope that we will have another opportunity in serving you once again during your longer stay with us in your next trip. Feel free to drop us your further queries should you have any plan in staying with us once again. Regards, Priyatna Widjajasoekma

Dear Teofangyenn, At first we would like to thank you for choosing ibis Bali Kuta as your accommodation. Regretfully in knowing that your stay was not as expected. It has come to our concern related with the room which all the facilities and the description fully describe in our official website also the noise which may created from other guest which beyond our control. Regret that it was disappoint all of your stay experience. For the payment, if you book through wwww.accorhotels.com, indeed you need to secure the bookings by putting guaranteed payment. However, we can be sure it was not charged yet. We only could proceed the payment after you are arriving at the hotel and show the validated card. It will be very helpful if you could advise us in detail for your reservation undername and the period of stay so we could do investigate properly. However, we do hope that we will have another chance in serving you better at your future visit. Feel free to let us know should you have further queries. Regards, Priyatna Widjajasoekma

Dear NA N, Thank you for the time you have spare during share this stay experience. Glad to know that you were still enjoying your stay even it was only a transit stay. It was our pleasure in arranging your transport transfer and ensuring your pleasant stay. It has come to our concern regarding the leakage in your room. We do believe it was far away from our standard and regret that we could not get the report at that time so we could solved it quickly. We will taking immediate corrective actions related with this. Hopefully we could have another chance in welcoming you back and ensuring your stay as pleasant as your previous stay or even better. Therefore, feel free to drop us your further queries of your future visit. Regards, Priyatna Widjajasoekma

Dear El_Cacique13, Thank you for taking the time to tell us about your experience at the ibis Bali Kuta. I am sorry that your experience did not meet your expectations especially related with the missed-pick up which we believe it was far away from our standard. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Priyatna Widjajasoekma