Hotel Mercure Thionville Centre Porte du Luxembourg 4 stars

Customer review rating 4.0/5 1,374 reviews

Hotel Mercure Thionville Centre Porte du Luxembourg
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Hotel extras

  • Thionville, at the crossroads of Europe and close to the Luxembourg border

  • 15 minutes from Cattenom Nuclear Power Plant

  • Léon de Bruxelles on-site restaurant

  • TGV train station accessible on foot

  • Ideal location in the center of the city and on the banks of the River Moselle

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service availablePaying

Hotel location

Hotel Mercure Thionville Centre Porte du Luxembourg

2 Rue Georges Ditsch
57100
thionville
france

Tel: +33382518422

Fax: (+33)3/82539961

Check-in from 12h00

Check out up to 12h00

  • By plane

    LUXEMBOURG FINDEL At 44km / 27.34 miles

  • By train

    GARE TGV THIONVILLE At 0.8km / 0.5 miles

GPS :49.357222, 6.168249

Our accommodation(s)

Whether you opt for a Standard Room, one of our two recently renovated Privilege Rooms or our panoramic Suite, the Mercure Thionville Centre gives you the comfort and quality of services you have come to expect.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: River side, Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: River side, Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Accessible room
  • Max. number of persons: 4
  • Area: From 16 / 172 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

LÉON DE BRUXELLES

Type of cuisine: Bistro

The best mussels and fries in the region? In a casserole dish, baked, on the griddle, or au gratin, we welcome you with fresh, home-cooked mussels. The warm and friendly brasserie atmosphere will delight both children and adults alike. +33 (0)382 518422

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Leon de Bruxelles

Non contractual photo

Our guest reviews for
Hotel Mercure Thionville Centre Porte du Luxembourg

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,374 reviews

tripadvisor

TripAdvisor Rating 3.5/5

309 reviews

Good location with easy access and very good value for money.

Customer review rating 4.0/5

Natalie P. Couples - 05/07/2020 Confirmed reviews ALL

Hygiene measures were explained on arrival and our stay was comfortable.

Standard night at Mercure

Customer review rating 4.0/5

Olivier D. Business - 21/02/2020 Confirmed reviews ALL

Nothing special, just a standard night within a Mercure hotel. Thanks for giving me a better room. Only breakfast was slightly disapointing, scrambled eggs not being good. They looked (and tested) like powder-eggs :-(

Dear guest, Thank you very much for your review and your retunr about the scrembled eggs, we made actually a reflexion on this product, Kind regards Joseph B./ Assitant hébergement

Not as perfect as usual

Customer review rating 4.0/5

G. Business - 30/01/2020 Confirmed reviews ALL

Error concerning room allocation. Long time to wait with nobody at desk to pay at 6:00 No tramsmission of taxi request made the evening before

Far from 4*

Customer review rating 4.0/5

Alina L. Couples - 14/12/2019 Confirmed reviews ALL

This hotel Mercure Thionville is announced to be 4*, but the service, the size of room and the quality of breakfast more similar to a 3* Ibis hotel. I really got an impression, that it was Ibis before, which was re-named to Mercure with higher price, bot all the same stuff inside. Breakfast for 4* hotel is very poor (suits more for 2* hotel), and in the hall there’s an awful smell of old canalizations. The hotel does not have own parking places. It has obviously too high price for the level of service, but I put mark “satisfied”, as it is very suitably situated, if you want to see Lorrein, Luxembourg or South Mosel. And in the village it is in the centre, with good access to Xmas markets and shopping streets.

Very dated hotel

Customer review rating 4.0/5

Mjs Business - 09/12/2019 Confirmed reviews ALL

The Pros -Staff was very polite, professional and helpful. Breakfast was good. Bed was comfortable. The Cons - carpeting in hallways and rooms felt dirty, needs updating. The bathroom although clean had pealing paint and the walls need repairing. I have stayed in a few Mecure hotels, and this was a disappointment in the overall quality of the hotel. Even my client commented about the same thing. Both my client and I felt like this wasn't a Mecure grade of hotel. This hotel is in need a update.

Dear guest, Thank you for your review, Thank for the staff, it always be apprecied, we hope to update the hotel soon, some beds will be replaced this month for the beggining, Kind regards Joseph B. / Assistant hébergement

A little disappointed

Customer review rating 4.0/5

Nadege Couples - 09/12/2019 Confirmed reviews ALL

We stayed one night at the Mercure Hôtel in Thionville in a 'Privileged' room. We have already stayed in Mercure Hôtels and sadly this one did not live up to our expectations. Staff was nice but a little to relax, no uniform and was almost falling asleep in front of their computers. The room was spacious but very dusty. Finger prints all over the windows, missing pieces of the coffee machine and no slippers were offered.

Dear guest Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.0/5

Anonymous Families - 02/12/2019 Confirmed reviews ALL

Very nice stay

Dear guest, Thank you for staying with us, Hope to see you real soon, Kind regards Joseph B. / Assistant hébergement

Weekend in Thionville

TripAdvisor rating 3.5/5

BoardingPass643778 Friends getaway - 07/11/2019 TripAdvisor review

Hôtel staff Friendly and Helpful. Situated 5 mins from Main Station, makes it easier for travellers travelling by Train. Near plenty of local Bars and Restaurants. We were there for a Private event. There is a Leon restaurant next door where Hotel guests recieve a reduction

Customer review rating 4.0/5

Alberto C. Business - 01/11/2019 Confirmed reviews ALL

Service from front desk was great Room was very good clean and updated House keeping there was always something not replace ,coffee, tea , water, clean towels Air conditioner didn’t work room would get hot so I had to open window. They offer to change room I choose to stay in the same room. Great place location is good. Good restaurant Over all a great hotel

Dear guest, Thank you for staying with us ! I will transfer your remark concern the house keeping, Kind regards Joseph B.

Not what I expect from mercure

Customer review rating 4.0/5

Walter Business - 04/10/2019 Confirmed reviews ALL

noisy room (cooling units with lot of noise almost in front of the window) not a warm reception (student ? interim ?)

Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Basic but friendly hotel.

Customer review rating 4.0/5

E. Friends - 17/09/2019 Confirmed reviews ALL

In general good. However, the parking was not part of the hotel. The website suggest parking at the hotel. But free space not alway available. Bar opens only at 19;00hr. The food in de restaurant was good with very friendly servants. Hotel reception good and well organized.

Dear guest, Thank you very much for staying with us and for your feedback. Kind regards Joseph B. / Assistant hébergement

Home like

Customer review rating 4.0/5

Mike W. Business - 15/09/2019 Confirmed reviews ALL

The hotel staff were very friendly and welcoming. My room was comfortable and well taken care of

Dear guest, Thank you very much to staying with us. Hope to see you real soon. Kind regards Joseph B. / Assistant hébergement

Nice hotel in a great town

Customer review rating 4.0/5

Luke Couples - 12/09/2019 Confirmed reviews ALL

We had a really nice time here over a weekend between Frankfurt and Paris. The hotel was clean and the staff was nice, and the town of Thionville was really great to be in. Not sure our travels will ever bring us back to this part of town, but if so, this is where we will stay again.

Sufficient for purpose of trip.

Customer review rating 4.0/5

Anonymous Business - 22/08/2019 Confirmed reviews ALL

Overall good, but there internet reception is terrible.

Dear guest, Thank you for staying with us. We're so sorry for the internet reception, we will change that wery soon with a very fast connection. Best reagrds Joseph B.

Good hotel for short business stays

Customer review rating 4.0/5

Guest Business - 02/08/2019 Confirmed reviews ALL

Very motivated and competent personnel. Room was a bit noisy. Breakfast was simple but good.

Dear , We very much appreciate your comments regarding your stay at the Hôtel Mercure Thionville Centre Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 4.0/5

David Families - 01/08/2019 Confirmed reviews ALL

We received an excellent welcome. We were a family of three and the staff took care of every single detail to make our stay a complete pleasure. Many thanks for this valuable service

Thanks David it's a pleasure to read you,

A very low standard hotel with high prices

Customer review rating 4.0/5

Greg D. Families - 30/07/2019 Confirmed reviews ALL

The staff were friendly but the hotel is very old and in need of upgrade. The cost was on keeping with a similar Accor hotel but the facilities were not.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mrs M M..

Customer review rating 4.0/5

Anonymous Couples - 12/06/2019 Confirmed reviews ALL

Pleasant welcome from staff. Nice room overlooking river and very acceptable dinner and breakfast.Enjoyed stay.

Dear guest, Thank you very much for our Survey ! Everything sounds good !! See you real soon Joseph B., Front desk
Customer review rating 4.0/5

Roussel Business - 16/05/2019 Confirmed reviews ALL

comfortable and modern hotel with friendly staff

Thank you for your stay with us, Hope to see you very soon Regards

Hotel staff was very friendly. Waitresses in both the breakfast room and the restaurant were very welcoming and accommodating.

Customer review rating 4.0/5

E. W. Solo - 12/05/2019 Confirmed reviews ALL

The hotel is well presented and the staff are very welcoming and helpful. Even though the hotel is in the center and near a busy road it was very quiet in the room. I will stay in this hotel again.

Dear guest, Thank you for staying with us ! Hope to see you again soon

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