بولمان Pullman باريس تور إيفل 4 نجوم

The bathroom was dirty, I had to squish a bug on the floor, and there was an open half-used orange juice in the refrigerator. But my biggest issue is that I attempted to add one night to my reservation via email over a month in advance. The person corresponding with me (Ana) insisted I book it online myself and email her both reservation numbers and she would then combine my booking. I did this, and she replied that it was confirmed and combined, but when I arrived the staff told me I had two different rooms, and need to check out of my room at 11am on my last day and leave my belongings in their baggage room until 4pm when I need to return to the hotel to check in again. They were rude and not helpful at all, even though the second room I booked actually costs more (both with Balcony views of Eiffel Tower) they would not let me stay in my current lower cost room and did not issue any kind of refund or offer anything for my trouble. I just wanted a relaxing last day in Paris, now I have to deal with this annoyance. For the price, I’d expect a cleaner hotel and more helpful staff.

Excellent staff, great position within 2 mins to the Eiffel Tower. Breakfast very good too. If you want something near to the Eiffel Tower this is as good as it gets for a fair price. The staff were outstanding, all very happy to serve us. Would def come back here with my wife if we were to come back to Paris.

The customer service is terrible. They did not clean our room, the I pad in the room never worked and they promised to fix it and never did anything. For 600.00 per night they would only give us two bottles of water. The only good thing is the breakfast and convenient location.

They stay here was okay. This was my second time staying at this hotel with the span of a few years. The first time I loved it. The room was nice and clean. The staff, both times were amazing! Though one of the housekeeping staff members entered our room despite the do not disturb sign on the door BUT everything was okay. The staff overall was very attentive and accommodating. The location of the hotel is wonderful also. It is within walking distance from the Effiel Tower and quite a few other places. My complaint is that the hotel is starting to look worn. The carpeting had so many stains in it, it was disgusting. The elevators are tiny, and you can end up waiting for a while to get on one. We stayed in a much nicer boutique hotel for the remainder of our trip. A couple days at the Pullman was just enough, especially for the million-dollar view of the Eiffel Tower. Which we didn't get to enjoy much from our balcony because the balcony furniture was dirty as though it never gets cleaned. ALSO, before I forget, I was charged an excess of $900 on my credit card despite only having and being charged for about $200 in incidentals. That Tab was closed out upon checkout. It took about two weeks to get that issue resolved. The booking was prepaid so there would have been no other reason for them to charge my card so much money. The amount did total the security deposit or the cost of the overall stay. I raked up a $200 long distance phone bill trying to resolve this issue. I won't be staying here again.

We booked through Expedia & paid for a room with a balcony & Eiffel Tower view, it was 100% worth it. We were able to sit out with coffees & watch the tower glitter at night. We arrived ed before check in time & we were offered a room on the second floor that was ready but they advised if we wanted a better view to come back at 3pm check in time & we could get this. We did, and had a room on the fourth floor and I couldn’t fault it. The room is clean and very modern, we were there during the Rugby World Cup 23 & were given some rugby themed gifts by staff. The bathroom is very spacious. I was very pleased with this room, if it seems out of your price range you could book this place for just one night to enjoy the views (this is what we did!)