بولمان Pullman باريس تور إيفل 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 2,586 أراء

بولمان Pullman باريس تور إيفل - Image 1
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الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • بالقرب من برج إيفل ورحلات نهر السين وعلى بُعد 10 دقائق من مركز تسوق بوجرينيل مول

  • غرف نوم وأجنحة مطلة على برج إيفل

  • مثالية للعائلات: غرف عائلية ولعبة Escape Game وFamily Brunch كل يوم أحد

  • تسمية ALLSAFE: نرحب بك بما يتماشى مع معايير النظافة والسلامة

  • يتميز الإطار بفن الشارع الملون وقائمة مبتكرة من المنتجات الطازجة

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

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موقع الفندق

بولمان Pullman باريس تور إيفل

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 باريس
فرنسا

نظام تحديد المواقع العالمي (GPS):48.855976, 2.293221

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • فندق مجهّز لذوي الاحتياجات الخاصة
  • الرفاهية
  • مكيف
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

Frame Restaurant & Bar

مكان أنيق ومريح لتناول الطعام في باريس بموسيقى دي جي في ليالي الجمعة والسبت ويقدم المأكولات الفرنسية والمحلية، بالقرب من برج إيفل! أيام الأحد، بوفيه إفطار متأخّر يناسب جميع الأذواق مع المنتجات الطازجة.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  2,586 أراء

تقييم TripAdvisor  4.0/5  3,909 أراء

2023 شهادة تميّز

Rude Staff, Less Than Clean Room

ملاحظة Tripadvisor 1.0/5

Angela D Solo travel - تقييم TripAdvisor المعتمد

The bathroom was dirty, I had to squish a bug on the floor, and there was an open half-used orange juice in the refrigerator. But my biggest issue is that I attempted to add one night to my reservation via email over a month in advance. The person corresponding with me (Ana) insisted I book it online myself and email her both reservation numbers and she would then combine my booking. I did this, and she replied that it was confirmed and combined, but when I arrived the staff told me I had two different rooms, and need to check out of my room at 11am on my last day and leave my belongings in their baggage room until 4pm when I need to return to the hotel to check in again. They were rude and not helpful at all, even though the second room I booked actually costs more (both with Balcony views of Eiffel Tower) they would not let me stay in my current lower cost room and did not issue any kind of refund or offer anything for my trouble. I just wanted a relaxing last day in Paris, now I have to deal with this annoyance. For the price, I’d expect a cleaner hotel and more helpful staff.

Dear Mrs. D. Thank you for taking the time to share your feedback, and we wish to begin by expressing our sincere apologies for the inconveniences you encountered during your recent stay at our hotel. Your comments are essential to us as they help us identify areas that require improvement and ensure a better experience for our guests. This is certainly not the standard of cleanliness we strive to maintain, and we are committed to addressing this matter with our housekeeping team to prevent such occurrences in the future. Regarding your reservation situation and the communication with ouyr team, we are truly sorry for any misunderstanding or inconvenience this caused. We understand your frustration in having to move rooms, but unfortunately our availability did not allow you to remain in the same category of room. Still we will certainly address your feedback with our team to ensure that all our guests are treated with the utmost courtesy and professionalism way. Once again, please accept our sincerest apologies for the inconveniences you encountered during your stay.

Overall very impressed with this Hotel.

ملاحظة Tripadvisor 4.0/5

sba66 Friends getaway - تقييم TripAdvisor المعتمد

Excellent staff, great position within 2 mins to the Eiffel Tower. Breakfast very good too. If you want something near to the Eiffel Tower this is as good as it gets for a fair price. The staff were outstanding, all very happy to serve us. Would def come back here with my wife if we were to come back to Paris.

My husband and I are currently staying here. The service is horrible. They did not clean our room and no working phone.

ملاحظة Tripadvisor 2.0/5

Coastal783356 Couples - تقييم TripAdvisor المعتمد

The customer service is terrible. They did not clean our room, the I pad in the room never worked and they promised to fix it and never did anything. For 600.00 per night they would only give us two bottles of water. The only good thing is the breakfast and convenient location.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We are sorry to hear about the issues with your room cleanliness and the non-functional iPad. Please know that this is not the level of service we strive to provide and we understand your frustration. Our team will work diligently to address these concerns and ensure they are resolved promptly. We can not record your room number through your trip advisor account. Please feel free to reach us out at h7229-am@accor.com to assist you better. We appreciate your positive mention of our breakfast and convenient location. We are glad to hear that these aspects of your stay were enjoyable. With best regards, Séverine - Guest Experience Manager

Great View but the Place is Falling Apart

ملاحظة Tripadvisor 3.0/5

Ms-Angie-P العائلات - تقييم TripAdvisor المعتمد

They stay here was okay. This was my second time staying at this hotel with the span of a few years. The first time I loved it. The room was nice and clean. The staff, both times were amazing! Though one of the housekeeping staff members entered our room despite the do not disturb sign on the door BUT everything was okay. The staff overall was very attentive and accommodating. The location of the hotel is wonderful also. It is within walking distance from the Effiel Tower and quite a few other places. My complaint is that the hotel is starting to look worn. The carpeting had so many stains in it, it was disgusting. The elevators are tiny, and you can end up waiting for a while to get on one. We stayed in a much nicer boutique hotel for the remainder of our trip. A couple days at the Pullman was just enough, especially for the million-dollar view of the Eiffel Tower. Which we didn't get to enjoy much from our balcony because the balcony furniture was dirty as though it never gets cleaned. ALSO, before I forget, I was charged an excess of $900 on my credit card despite only having and being charged for about $200 in incidentals. That Tab was closed out upon checkout. It took about two weeks to get that issue resolved. The booking was prepaid so there would have been no other reason for them to charge my card so much money. The amount did total the security deposit or the cost of the overall stay. I raked up a $200 long distance phone bill trying to resolve this issue. I won't be staying here again.

Dear guest, Thank you for taking the time to share your experience with us. Our team is thrilled to hear that you enjoyed our location, amazing staff, and the breathtaking view of the Eiffel Tower. We apologize for any inconvenience caused by the condition of our facilities. Please be assured that we are constantly working to maintain our standards and will address the mentioned issues promptly. We regret any miscommunication regarding the credit card charges, and we are glad to hear that the matter was resolved. We value your feedback and hope that you would give us another opportunity to provide you with an exceptional stay. Lucille - Guest Experience

Amazing view & beautiful rooms

ملاحظة Tripadvisor 5.0/5

Clodaghokane تقييم TripAdvisor المعتمد

We booked through Expedia & paid for a room with a balcony & Eiffel Tower view, it was 100% worth it. We were able to sit out with coffees & watch the tower glitter at night. We arrived ed before check in time & we were offered a room on the second floor that was ready but they advised if we wanted a better view to come back at 3pm check in time & we could get this. We did, and had a room on the fourth floor and I couldn’t fault it. The room is clean and very modern, we were there during the Rugby World Cup 23 & were given some rugby themed gifts by staff. The bathroom is very spacious. I was very pleased with this room, if it seems out of your price range you could book this place for just one night to enjoy the views (this is what we did!)

بالاشتراك مع TripAdvisor

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