مركيور Mercure باريس تور إيفل 4 نجوم

Nice hotel in downtown Paris - OK you hardly see the Eiffel tower from most rooms but it is indeed very close. Little to say - staff is OK, breakfast downstairs was OK, no more, no less - rooms are OK as well, in line with the Mercure brand standards. Line 6 metro station is within a walking distance (Bir Hakeim) and Line C RER as well - which makes the location even better.

We stayed to celebrate our wedding anniversary- we emailed the hotel to tell them this and they made no extra effort for us. Indeed when we arrived we were told by staff lacking in customer care that we didn’t have breakfast included in our stay despite my husband showing his confirmation by email and on the app. The staff on reception did not attempt to solve this for us they just repeatedly told us no. My husband requested to speak with the manager & we were told she was on her break. We sat down to wait & she quickly appeared and solved the issue in 2 mins???! Not a great way to start our anniversary celebrations! To be fair the manager upgraded our room and told us to help ourselves to the complimentary mini bar - no charge. Imagine our disappointment when the bar in our room had only apple, apricot and orange juice!! The view of the Eiffel Tower was none existent - which was very disappointing as we had seen on here that some people had been given wonderful rooms with glorious views of the Tower. What upgrade?!! And what extra push with customer care because it was our wedding anniversary??!Again the wonderful manager moved our room the following day - this had a better view but the room itself was smaller, tatty & the bed was no where near as comfortable 🫣 we’d given up by then!! We enjoyed the many excellent places to eat around the hotel and visited the sights of Paris. It was just a shame that this hotel couldn’t meet our expectations of being thoughtful and could of easily made our stay outstanding. Disappointed.

CHEAP is the only word which can justify the staff Few instance, if the breakfast time ends at 10, the staff ensures by 9:30 all servings have been removed, so no more guests at 10 Very rude staff

الممرات تحتاج تحسين

Rooms are fairly small. The location is perfect and walkable from Eiffel Tower. The staff is helpful. Breakfast is good. The bathrooms are a bit ugh but I guess manageable. Location is amazing as there are many many good restaurants close by