ibis Styles باريس إيفل كامبرون 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 787 أراء

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موقع الفندق

ibis Styles باريس إيفل كامبرون

166 Boulevard de Grenelle
75015 باريس
فرنسا

نظام تحديد المواقع العالمي (GPS):48.847862, 2.300135

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فطور واحد

الصورة غير التعاقدية

إفطار بارد وبسيط ولكن كامل (المعجنات والخبز المخبوز واللحوم الباردة والجبن والزبادي وسلطة الفواكه والحبوب وعصير البرتقال الطازج لبدء اليوم بشكل جيد!

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آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  787 أراء

تقييم TripAdvisor  3.5/5  839 أراء

Smashed finger in hotel/hotel refused help

ملاحظة Tripadvisor 1.0/5

Jesse M تقييم TripAdvisor المعتمد

While staying at the Ibis hotel, I went to the lobby to grab a cup of coffee and as I was heading back into my room with it, the door caught my free hand and smashed my finger. The door has no slow-shut mechanism and I was unaware of that. As I walked through the door, it slammed into me and caught my hand. As I was trying to get through it, my finger became caught on the locking mechanism in the door and ripped into my finger and finger nail. As I freed myself, blood splattered all over the duvet cover on the bed. I immediately grabbed toilet paper to stop the bleeding and headed back to the lobby to speak with a guest services representative. They told me to go to the pharmacy and get taken care of because they have no first-aid kit. I approached a second representative and they told me they couldn't do anything and directed me to a pharmacy. I went there and they told me that I needed stitches and I should go back to the hotel and ask for a bit of accountability. When I returned to the hotel, I asked if they could do anything of if there was some type of form to fill out and they declined to provide any assistance and told me to be more careful. I was finally able to get a band-aid from one of them and a bit of gauze, but they kept insisting that they could do nothing else and kept directing me back to a pharmacy. Since returning to the United States, I have suffered nerve damage in my finger, including the total loss of my fingernail. Additionally, my finger is constantly in pain. I've contacted Hotels.com where I booked the stay and they directed me to the hotel itself, because that's where I actually paid. I've emailed the hotel and they haven't responded. Additionally, hotels.com has both called several times and emailed the hotel and they haven't responded. This was the worst hotel experiences I have ever had. I would think that hotel staff would have a first-aid kit on hand, or be more accommodating to someone who had been injured in their hotel, but I was repeatedly refused help.

Tiny room, horrible shower.

ملاحظة Tripadvisor 2.0/5

Scantily المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The hotel was clean, but the room was the smallest I have ever stayed in. There is a table that extends over the bed somewhat. The bathroom was far too small, the toilet is so close to the wall that it’s not really possible to sit on it properly, you must sit at an angle. And the shower is absolutely tiny, with the shower head at a fixed height so you must duck under it. Whilst in the shower the curtain touches you the entire time. I usually enjoy a shower, but I was eager to finish as soon as I could due to how uncomfortable it was. No one wants a wet shower curtain sticking to their back. I’m glad my company paid for the room and that I didn’t have to spend much time there. Plus points - They had nice jam at breakfast, and a magic orange juice machine.

Dear Scantily, We thank you for your return and are delighted to learn that you were able to appreciate the quality of the cleanliness of the premises and the breakfast as well as the location. Being located in the heart of Paris, our rooms are a little smaller than those you can find on the outskirts, in our case between 11 and 15 m2 for our standard rooms. Finally, we can confirm that a room renovation project is planned for next year. See you soon, I hope, during a future stay in Paris. Best regards -Grégory COATANEA-Director

Good location and okay

ملاحظة Tripadvisor 3.0/5

ade2174 Couples - تقييم TripAdvisor المعتمد

Not the best hotel, but not the worst either - fair to say it was okay. The positives: The location. Really helpful reception staff and also those servicing the rooms. Breakfast wasn't bad either (very basic though, Holiday Inn Express standard). The negatives: No car park (but a good one not too far away at EUR16 per 24hrs). Grossly overpriced (but, I guess, that's Paris). Decor needs sprucing up; lift not working for the duration of our 3-night stay. Damp smell in the room.Would I stay again? Convenient location for one of our daughters who lives in Paris, but price would need to be cheaper.

Rubbish but that’s Paris unless you’ve robbed a bank

ملاحظة Tripadvisor 1.0/5

Babyguiness العائلات - تقييم TripAdvisor المعتمد

Apparently we had a family room, room 102. I suspect a single bed had been shoehorned in with the double. Marked walls and skirting due to teeny tiny rooms, partner bashed head on shelf, I kept banging my elbow on bathroom door handle due to no space. No air conditioning so kept windows open all night with metro noise and other nonsense.Staff were helpful but unfortunately due to Paris being so expensive the hotel is just awful, Paris can jog on

Dear Babyguiness, I am sorry that the service did not meet your expectations, and please accept my sincere apologies. This experience does not reflect the quality of service expected at our hotel. Aware that these inconveniences have altered the quality of your stay, we wish to regain your trust. Do not hesitate to come back to us for a future reservation, we will do our best to compensate for the inconvenience you have suffered. Sincerely, Grégory COATANEA-Director

Lovely staff made my stay really good

ملاحظة Tripadvisor 5.0/5

lucianamO8329BA العائلات - تقييم TripAdvisor المعتمد

We stayed in the only triple room in the hotel and it was big enough and quite comfortable. Breakfast was included in our fee and it was better than we expected. But what made our stay really good was the staff members. All of them really friendly and willing to help. They offered to keep our luggage because we arrived early and they took them to our room. When we arrived at night, not only the receptionist took me to the kitchen to warm up the food we had bought in the supermarket nearby, she also provided us with cutlery and kept the plates in the oven while the others were heating. The girls at breakfast were very attentive and made sure there was fresh orange juice, bread and crepes all the time. All I can say is that the best of any business is the people who work there, and in this case they are the best! Thank you!

Dear lucianamO8329BA, Thank you for taking the time to write to us following your stay at ibis Styles Paris Eiffel Cambronne. We are delighted that you had a good stay with us. See you soon, I hope for another visit to Paris. Sincerely, -Grégory COATANEA-Director

بالاشتراك مع TripAdvisor

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