فندق سوفيتل باريس بالتيمور برج إيفل 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 920 أراء

نضمن لكأفضل سعر
فندق سوفيتل باريس بالتيمور برج إيفل - Image 1
فندق سوفيتل باريس بالتيمور برج إيفل - Image 2
فندق سوفيتل باريس بالتيمور برج إيفل - Image 3
فندق سوفيتل باريس بالتيمور برج إيفل - Image 4
88 Bis Avenue Kleber, 75116 باريس, فرنسا

الوصف

خدمات الفندق الإضافية

  • موقع مثالي بالقرب من تروكاديرو

  • جناح يتميّز بإطلالة على برج إيفل

  • التفوّق في تحضير وتقديم أطباق من الطراز الأول

  • اختر النبيذ المثالي والملائم لتجربة تناول الطعام مباشرةً من القبو.

  • مطعم Lordy's Paris Club

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موقع الفندق

فندق سوفيتل باريس بالتيمور برج إيفل

88 Bis Avenue Kleber
75116 باريس
فرنسا

نظام تحديد المواقع العالمي (GPS):48.866381, 2.289507

الهاتف
فاكس +33 1 44 34 54 44

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  920 أراء

تقييم TripAdvisor  4.5/5  794 أراء

2024 شهادة تميّز

Great 5 star hostel

ملاحظة Tripadvisor 5.0/5

Pawel C تقييم TripAdvisor المعتمد

It was wonderful stay special thanks to Maeva and Audrey. Breakfast was good and the room was spacious. I came for business reason and by myself and had a great time. The mattress was comfortable and the location is perfect and safe. Parking also safe

Gorgeous Hotel!!

ملاحظة Tripadvisor 4.0/5

ginpet Couples - تقييم TripAdvisor المعتمد

The hotel staff were excellent! Every person was warm and welcoming. The bed was so comfortable and the room was very clean. We loved the hotel. Our only issue was the room was very hot. We couldn’t cool it off. Otherwise, I highly recommend this hotel!!

Disappointing Experience with Service Imbalance

ملاحظة Tripadvisor 1.0/5

Aymeric P تقييم TripAdvisor المعتمد

I had high expectations for this hotel, but unfortunately, my stay was quite disappointing. There was a clear imbalance in the quality of service: some employees went above and beyond to make my stay enjoyable, while others seemed indifferent to my concerns. The air conditioning in my room didn't work, and it was too Cold for January in Paris, no alternative was offered, leaving me to spend a night in discomfort. Additionally, I received clean linen but it was not replaced the next day, as the housekeeping team had apparently forgotten. To top it off, the concierge was unable to secure a dinner reservation and didn’t offer any useful alternatives. This was my first stay at the hotel, and unfortunately, it will be my last. I’d recommend skipping this one and opting onother Hôtel.

Dear Aymeric, Thank you for sharing your feedback regarding your recent stay with us. We are truly sorry that your experience did not meet your expectations. We deeply regret that the air conditioning in your room was not functioning properly during your stay. Comfort is a top priority for us. Additionally, we apologize for the oversight with your linen replacement and for any inconvenience caused by the concierge’s inability to secure your dinner reservation. This is not the level of service we aim to provide, and we will review these concerns with the relevant teams to prevent similar situations in the future. On a positive note, we are glad to hear that some members of our team were able to go above and beyond to make your stay enjoyable. We appreciate you recognizing their efforts, and we will continue to strive for consistency across all areas of service. We sincerely regret that your first experience with us was not up to the high standards we are known for. Your feedback is invaluable, and we will use it to improve our service. Should you reconsider staying with us in the future, please feel free to contact me directly, and I would be happy to ensure your next stay is much more comfortable and seamless. Kind regards,

Our Experience Was Not Five Star

ملاحظة Tripadvisor 3.0/5

Elizabeth R Couples - تقييم TripAdvisor المعتمد

We stayed for 4 nights in Room 214. The room was very small and draughty. It was not really big enough for 2 people. The bathroom was minuscule though it did have a separate toilet. The room was so small we had to put a suitcase on top of a table and pile one piece of furniture on top of another! The room, bedding and bathroom were very clean. There was a service elevator next to our room which affected our sleep quality due to staff moving with trolleys early in the morning, talking loudly and banging against our bedroom wall. At check out when we described these disturbances and others from noisy guests the member of staff said she would make a note not to put us in this room again …… as if we would return! On one occasion when we left our room a hotel employee was sitting on an abandoned armchair outside our room. Very strange. Breakfast was average to good. The juice in the fridge was past its best - a fact confirmed separately by my husband. It was starting to go ‘fizzy’. The choice of cereals was limited. My husband who is unable to eat nuts had only one other alternative - cornflakes! The staff at the hotel are very good and average hotel from all the other problems and irregularities. This is however not a 5 star hotel. 4 star may fit the bill better but even then there are issues. We have stayed in many Sofitel hotels worldwide and this did not match up.

Dear Elizabeth, Thank you for sharing your detailed feedback following your recent stay with us. We sincerely regret that your experience did not meet your expectations and that you left feeling disappointed. We apologize for the challenges you faced with the room size and the disturbances from the service elevator and other guests. Comfort and tranquility are priorities for us, and it is clear we fell short in ensuring a restful stay for you. We also regret that your concerns at checkout were not addressed in a more proactive manner. Please know we are reviewing room assignments and operational procedures to minimize noise disturbances and improve overall guest satisfaction. Your feedback about breakfast, particularly the juice and limited cereal options, is very valuable. We are taking this into account to ensure freshness and accommodate dietary restrictions more effectively. We apologize for the oversight and any inconvenience caused to your husband. On a positive note, we are glad to hear that our team provided you with attentive service and that the cleanliness of the room and bathroom met your expectations. Your kind words about our staff mean a lot, and they will be shared with the team as encouragement. Your feedback is invaluable to us, and we are committed to addressing the situations you raised to improve the experience for all our guests. Should you reconsider and give us another chance in the future, please do not hesitate to contact me directly. I would be delighted to personally oversee your stay and ensure it exceeds your expectations. Warm regards,

Poor experience, mainly let down by the old room we were allocated

ملاحظة Tripadvisor 3.0/5

AusTravellerVIP تقييم TripAdvisor المعتمد

A so so experience, mainly let down by the terribly old room we were allocated. I booked a Junior Suite, the room I was allocated (and paid top dollar) was nothing like the images on the website - I understand that the rooms do vary with decor in every hotel - I did call reception to ask if I was in the right room category - no surprise they said yes. I think I had the oldest room in the building, scuffed walls and doors and cabinets - it needs modernisation, this room was facing the internal space - the only upside was that it was super quiet. Housekeeping very inconsistent, of our multi-night stay they did not get our room right once: no bath towels were replaced on day one, only one bath towel on day two and no coffee pods replenished on any other day, we had to call and ask for these every day (same goes for the bottled water) - thats a pretty simple task that was missed every day. Location was good for the tourist spots, easy to access, breakfast was solid, the team that served the breakfast were excellent. I will try a different hotel next time (I travel to Paris a couple of times each year). For what its worth I am a Diamond ALL Accor member.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. As a valued Diamond ALL member, your loyalty is greatly appreciated, and we deeply regret that your experience did not meet your expectations. We sincerely apologize for the condition of the Junior Suite you were allocated. Your comments about the scuffed walls, cabinets, and outdated decor have been shared with our management team. We are also very sorry to learn about the inconsistencies with housekeeping during your stay. Please rest assured that we are addressing this matter with our Housekeeping Manager to prevent such lapses in the future. On a positive note, we’re pleased to know you enjoyed our central location, the quietness of your room, and the excellent service from our breakfast team. Your kind words about them will be shared with the staff as encouragement to continue delivering exceptional hospitality. We regret that we were unable to provide you with the experience you deserved and understand your decision to explore other accommodations for your next visit. That said, we would love the opportunity to welcome you back and provide the elevated experience that reflects the high standards we strive for. Should you consider staying with us again, please don’t hesitate to contact me directly so I can personally ensure a seamless and enjoyable stay. Warm regards,

بالاشتراك مع TripAdvisor

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جميع فنادقنا في باريس

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.