Aparthotel Adagio Vienna City

Dear Mallory R., thank you for your honest feedback due to your recent stay with us. It was our pleasure to finally welcome you at Adagio, and that you finally had the opportunity to re-arrange your travel plans for Vienna. However, we certainly regret your view about the quality of the rooms and our provided service. Of course we would kindly like to reply to your comments and to kindly inform you that it is actually mentioned on every booking platform, as well as on our homepage that a daily cleaning service is not included. We are providing a cleaning service, due to an additional charge. And guests that are staying for more than 8 nights, are having a weekly fully cleaning service included. These characteristics are absolutely usual in an Aparthotel, as the accommodation concept is indeed based on long-term stays as you already mentioned. When it comes to the rooms, I can also assure you that we are using the low seasons for refurbishing a large part of the rooms. During the high season our maintenance is also doing room checks on a daily basis, in order to have the opportunity to react immediately when it comes to siliconizing bathrooms, painting the walls, fixing any broken things inside the rooms, etc. Your comments will be forwarded to the responsible departments, in order to have a check up on the mentioned things and in order to improve these segments for our future guests. We hope that also you will give us another chance and return back to Adagio, so we can recover your trsut in our product and concept. Until then we wish you all the best for your future travels! Kind regards, Leila Sarkinovic - Assistant Manager

Good morning, and greetings to Prague! We thank you for taking the time to share your impressions within this community. Of course we are happy to see, that you had a overall good and pleasant stay, and that you enjoyed our accommodation. Your comments will be forwarded, especially the feedback about our High speed WiFi, as it should be definitely much better and with a stronger connection than the usual, open hotspot. If you should return back to our lovely city, we hope to welcome you back again any time soon. Until then we wish you a wonderful and peaceful christmas time! Kind regards, Leila Sarkinvoic - Assistant Manager

Good morning, and a big THANK YOU for rating us with 5/5 and for your feedback due to your recent stay at the Adagio Vienna City Aparthotel. We are glad to see, that everything has been to your liking and that you enjoyed your time in our beloved city. Hope to welcome you back again at our accommodation someday and wishing you all the best for your future travels! Kind regards, Leila Sarkinovic - Assistant Manager

Dear Bernard10! Thank you for the 5-star rating and review. We are flattered to receive such generous compliments regarding your overall stay with us. Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website, for the best available rates. And be assured that we will forward all of your feedback within our team :-) We hope to have the pleasure of welcoming you back again soon! Wishing you all the best and sending you greetings from Vienna. Leila Sarkinovic - Assistant Manager