Hotel SO/ Vienna

If you dont have problem to pay 250e per night ,for sure this is your choice . Rooms are very nice and clean,with grek view. But i think best thing in hotel were people from stuff... reception,bar,restaurant . They are very kind and pleasant . Also cocktails in bar are great!

Despite being promised a kingsize bed we had two single bed that drove apart during night leaving us falling in between. Service were we complained the next morning did not offer any help but told us we should have informed them during night, and mails we’re not being answered.

We stayed in SO/ Viena several times and the last stay was disappointment for us. Room was not ready 2 hour after time of check in, queue at waiting at the breakfast, bathrobe in room not for alll of us, dirty cup in SPA, no desinfection in fitness. All this things during one night stay

unbelievably late to get my Suite (4.30pm ) even I have checked in online to stated my arrival time and as a Platinum member, hardly believe it happened !!! Breakfast was good but not the attitude from the reception. House keeping was worse , cannot get what we want for 3 times.... ( not coming back again )

Excellent stay in SO Vienna Hotel. High standard hotel in convenient location close to main city attractions. Excellent sound proof level in rooms, as noise cannot be heard neither from outside of hotel, nor from neighboring rooms or corridor.

This was my first stay at this Sofitel/SO property in Wien. I was quite favorably impressed. The hotel is beautiful - there's a lot of "curb appeal", as the expression goes. More importantly to me as a visitor, the guest experience is wonderful. For instance, when I checked in I asked a few questions. The helpful lady who checked me in said she'd just show me instead of describe the answers. She went up to the room with me and spend a couple minutes doing exactly that. A small example perhaps, but the kind of service I encountered throughout my week-long stay. The room itself was gorgeous. I booked a suite overlooking St Stephansdom, and it was an amazing place to spend the week - very spacious, immaculately maintained, and luxurious. The bed was wonderful; I slept better than in any other hotel I've stayed (and I spend 60+ nights per year in hotels). The pillow menu was indulgent, giving plenty of options for different-style sleepers. I booked breakfast-inclusive, and I loved dining in the restaurant every morning. As with reception, the staff up there was outstanding as well - warm, welcoming, helpful, and attentive. The food was great, with a no-extra-cost menu for hot items and a good buffet of cold items. Location is excellent too, as it was within a comfortable walk of all the major sites. It's also just far enough outside the tourist center to be quieter, and to allow me to walk *around* the super-busy core on the way to destinations that were also on the periphery (like MuseumsQuartier). All in all, this is an outstanding property, and I highly recommend it.

Great rooms with exceptional views. Service was top notch. Food was excellent...especially the breakfast buffet. The hotel was walking distance to all the main attractions of Vienna. Their staff learned your name and called you by name every time they saw you making the experience even more personal. The laundry was done beautifully and delivered earlier than promised. I would highly recommend this hotel!!

Had a lovely time with my teenage children . Even though we arrived early on ,we were immediately shown to our room which was extremely spacious, bright and comfortable . My daughter loved the bath right by the window looking out over the city . The bed was a dream . Visiting the centre proved to be extremely easy since it was only a few minutes walk away .Breakfast was a treat ! Absolutely recommend it !

Excellent hotel at a very good location. Superb service, very friendly staff. The only disappointment was that the room had only a shower and no tub. I would expect that a five star hotel will provide a bath tub in the room, especially as the room's price was not cheap. Moreover when I read the room's description on the hotel website It was stated that it has a tub

A SO hotel like So Vienna has to be high level quality everywhere specially room cleaness not durty furnitures and sleep confort not 2 twin beds together for a King size bed sailing. A white room is so beautiful but must be clean.

We had a very good stay, excellent room service (with compliment to mr.Tirandeep of the roomservicedepartment). Surprising good lunch in the restaurant on the 18th Floor). However, we did not sleep well. The topper was not Comfortabel and very lumpy.

This is a great hotel to stay. Convenient location. I would however, preferred rooms to be more attractive. The room was every average and very grey. Not my preference. Staff were very nice and location is excellent.

Excellent hotel and location. Nice welcoming and helpful staff. Great rooms with wonderful views (I had a room with Cathedral view in the 14th floor). The restaurant and bar in the 18th floor are a must. So is the Spa in 5th floor. Very smooth check-in/check-out. Thank you So/ Vienna Team for making my stay so pleasant !

Nice hotel. and location is excellent to visitors . Near to old city, staff was very friendly and helpful to support any requirements. Only the lights is low (not so good for black suite The black color everywhere

The best hotel in Vienna, the most beautiful view of the city! I have stayed in this beautiful hotel many times, after a recent renovation it has become even better and more beautiful! Stylish beautiful rooms, comfortable beds, spacious and luxurious bathroom. Great French restaurant and bar, luxurious breakfast. Pleasant and very professional staff and hotel management! Thank you all, come again!