Mensagem informativa

Hotel SO/ Vienna

Classificação clientes Avis 4.6/5 9.245 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 20 Serviços

Extras do hotel

  • Um hotel com certificação ALL SAFE

  • Hotel Lifestyle luxuoso e extravagante

  • Localização ideal no centro da cidade

  • O restaurante, bar e lounge LOFT com vista de 360° da cidade

  • Oito salas de reuniões para todas as ocasiões com iluminação natural

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

SO/ Vienna

Praterstrasse 1
1020 viena
austria

Tel: +431906160

Fax: (+43)1/906162000

Check-in a partir das 15h00

Check out até as 12h00

  • Flughafenbus :  2A Flughafenbus Schwedenplatz

  • Subway :  U1, U4 Schwedenplatz

  • Tram :  1, 2 Schwedenplatz

  • De avião

    FLUGHAFEN VIENNA A 18,6 km / 11,56 milhas

  • De carro

    A23 Südosttangente A 1,7 km / 1,06 milhas

  • De trem

    RAILWAY STATION A 7 km / 4,35 milhas

  • De trem

    Westbahnhof A 6,2 km / 3,85 milhas

GPS:48.212654, 16.379287

Serviços de hotéis

DAS LOFT

Desfrute da culinária gourmet em um ótimo restaurante vienense com vista para o horizonte da cidade: pratos inovadores com os melhores ingredientes locais.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Café da manhã à la carte
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 9 Salas de reunião
  • Centro de negócios
    • Centro comercial com acesso para cadeira de rodas
    • Centro comercial com autoatendimento
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 182 quartos
    • 4 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 30 quartos contíguos
    • 182 quartos para não fumadores
    • 18 pisos
  • Idiomas falados no hotel
    • Árabe
    • Alemão
    • Inglês
    • Espanhol
    • Francês
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI de alta velocidade
    • WIFI no hotel
    • Internet de alta velocidade Custo adicional
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Equipamentos de mesa disponíveis
    • Guarda-chuvas
Acesso à acomodação
  • Sofitel Parking Custo adicional
    • No local
    • 57 vagas de estacionamento
    • Privado
Bem-estar
  • SO/ FIT
    • No local
    • Sauna turca
    • Jacuzzi/banho com hidromassagem
    • Massagem
    • Sala e sauna

Nossas acomodações

Os 156 quartos e 26 suítes neste luxuoso hotel em Viena são elegantes e monocromáticos. Todos os modernos quartos e suítes do hotel oferecem uma vista do centro da cidade de Viena.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 8

  • Tamanho máximo: 248

  • Capacidade máxima: 150 pessoas

  • Capacidade máxima para banquete: 120 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
SO/ Vienna

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

9.245 comentários

Classificação no TripAdvisor 4.5/5

2.676 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Amazing hotel at fabulous location

Classificação TripAdvisor 5.0/5

MiskoR70 20/10/2021 Avaliação certificada TripAdvisor

So/Vienna is located at incredible location, right by the main city attractions, and guests have a wonderful view from the rooms overlooking the St. Stephan cathedral. Breakfast is excellent at the LOFT, restaurant at the top floor - where you can enjoy 360 view of the Vienna.

Amazing hotel one of my best accor experiences

Classificação TripAdvisor 5.0/5

Passport116709 Business - 18/10/2021 Avaliação certificada TripAdvisor

From the first to the very last minute it was a perfect experience. This is definietly the best hotel in Vienna. Do not miss the bar and restaurant at the 18th floor (even if you are not a resident of the hotel).

Dear Passport116709, Thank you for your recent stay at SO/ Vienna! We are delighted that you had a wonderful experience at our hotel. Your positive assessment and your nice feedback are very much appreciated. Indeed, our restaurant & bar Das LOFT is open for external guests as well. We hope to see you soon again. Kind regards, Christian E. Klaus General Manager SO/ Vienna

SO/ cool in Vienna

Classificação TripAdvisor 5.0/5

gst0101ATS Business - 10/02/2021 Avaliação certificada TripAdvisor

Arriving in an empty hotel is very unusual, but it is the difficult reality now. I was greeted warmly and friendly, the room was prepared and check in was very smooth. I had a beautiful room overlooking the city with a welcome greeting from management. For my business meeting everything was perfectly arranged and catered for. Unfortunately I could not enjoy the highlight of the hotel - the loft restaurant on the top floor which boasts stunning views over the city, and normally exquisite food and great drinks and music. Breakfast through roomservice was equally good, as expected and check out and departure friendly and efficient as always. I hope business will be better for this and all other hotels and restaurants. Until then stay safe, SO/ Vienna. Thank you

Dear gst0101ATS, Thank you very much for sharing your positive feedback! I am delighted that you spent a wonderful stay with us enjoying our meeting facilities and the beautiful city view. Your nice nice words about our friendly and welcoming service are very much appreciated. We are looking forward to seeing you soon again at SO/ Vienna, stay safe! Kind regards, Christian Klaus General Manager SO/ Vienna

High standard services

Classificação TripAdvisor 5.0/5

DanBucharest2012 21/02/2020 Avaliação certificada TripAdvisor

Extraordinary room (view, furniture, amenities, coffee); exception - led tv with broken screen Amaizing breakfast Nice bar athmosphere and view Friendly staff but some hygene problems for one of the breakfast waiters;

Dear DanBucharest2012, Thank you for sharing your positive feedback! We are delighted that you had an excellent stay at SO/ Vienna enjoying the modern room design and the breakfast offer. However, I am sorry for the broken screen and the negligent appearance of one of our breakfast waiters. I will address these matters to the managers concerned. Please accept my apologies for the inconveniences caused. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

The most beautiful panoramic view of Vienna

Classificação TripAdvisor 5.0/5

SERGE K Family - 11/01/2020 Avaliação certificada TripAdvisor

The most beautiful panoramic view of Vienna only in this hotel! I have stayed at this hotel many times, the hotel is perfectly located within walking distance to all the places of interest, an excellent breakfast in a restaurant with panoramic views of Vienna, stylish, laconic rooms with comfortable beds and a spacious bathroom. Pleasant and attentive staff, but the hotel management began to more formally treat regular guests, as for the Platinum member, if you had always done a double upgrade before, if it was possible, now everything is done clearly according to the rules, only one category more, maybe this is due to more stringent rules! .. It is unusual to encounter such a formal attitude in French Accor hotels , the impression is that they have become German and everything is done clearly according to the rules and a step to the side! .. So everything is fine, thank you very much to the entire hotel team, we will come again!

Dear SERGE K, Thank you for visiting us again and for sharing your experience! We are delighted that you had an enjoyable stay at SO/ Vienna. Your nice words about our breakfast, the rooms and our staff are very much appreciated. Of course, we want to upgrade our Accor members guests in the next room category. But depending on availability, we aren't able to do arrange this for all the stays. I am sorry if the check-in was too formal and you didn't feel welcome. Our Welcome Manager has been informed about your feedback and he will review our welcome experience with his team, especially for recognizing more our loyal Accor guests. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Great.

Classificação TripAdvisor 5.0/5

bs282019 Couples - 20/11/2019 Avaliação certificada TripAdvisor

If you dont have problem to pay 250e per night ,for sure this is your choice . Rooms are very nice and clean,with grek view. But i think best thing in hotel were people from stuff... reception,bar,restaurant . They are very kind and pleasant . Also cocktails in bar are great!

Dear bs282019, Thank you for sharing your positive experience! We are delighted that you had an excellent stay at SO/ Vienna enjoying the room and the great view over the city. Your nice words about our staff are also very much appreciated. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Service and bed

Classificação TripAdvisor 1.0/5

Ambassador680635 Couples - 18/11/2019 Avaliação certificada TripAdvisor

Despite being promised a kingsize bed we had two single bed that drove apart during night leaving us falling in between. Service were we complained the next morning did not offer any help but told us we should have informed them during night, and mails we’re not being answered.

Dear Ambassador680635, Thank you for sharing your feedback about your stay at SO/ Vienna! We are truly sorry that you experienced this unpleasant situation. The single beds should be prepared accordingly in order to avoid both beds from falling apart. I apologize for the missing carefulness of our SO Neat & Tidy team. This should certainly not be allowed to happen and please be assured that I have reminded the team to be more attentive regarding those kind of details. I regret that our Welcome Team wasn't helpful and didn't inform you properly about this mistake. Please do not hesitate to communicate us such an annoying incident. We always strive to correct our error or to offer an alternative to our guests. Again, we are sorry for the inconveniences caused and we hope to welcome you back soon with us in order to prepare you an enjoyable experience. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Disappointed

Classificação TripAdvisor 3.0/5

iveta426 Family - 05/11/2019 Avaliação certificada TripAdvisor

We stayed in SO/ Viena several times and the last stay was disappointment for us. Room was not ready 2 hour after time of check in, queue at waiting at the breakfast, bathrobe in room not for alll of us, dirty cup in SPA, no desinfection in fitness. All this things during one night stay

Hello from SO/ Vienna, Thank you for taking the time to tell us about your recent experience with us. Your valuable feedback will help us improve to reach every guest’s satisfaction. I am very sorry to read that this time your stay at SO/ Vienna did not meet your expectations and caused you with inconveniences and frustration. This is truly unacceptable, yet far from our typical and usual high standards and service that we are known for and that you have experienced already during your prior visits to our hotel. Please allow me to express my sincerest apologies. I do hope this matter has not detracted too much from your overall enjoyment of the SO/ Vienna, and I hope you will not be deterred from returning in the near future at which point I hope to restore your faith in our services and give you the magnifique hotel experience that you and our guests are used to. We look forward to seeing you back soon with us. Best regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

4.30pm to have my Suite

Classificação TripAdvisor 3.0/5

mkchan1012 Family - 04/11/2019 Avaliação certificada TripAdvisor

unbelievably late to get my Suite (4.30pm ) even I have checked in online to stated my arrival time and as a Platinum member, hardly believe it happened !!! Breakfast was good but not the attitude from the reception. House keeping was worse , cannot get what we want for 3 times.... ( not coming back again )

Dear mkchan1012, Thank you for sharing your experience! We are truly sorry that your suite wasn't ready at your arrival. Of course, this should not happen and I kindly apologize for the waiting time. I have addressed your comment to our SO Neat & Tidy Manager who will review the incident with her team. Besides, she will look into the lack of attentiveness regarding your requests. I am delighted that you enjoyed our breakfast offer. Please be assured that we will take the necessary measures to improve the staff's attitude at the welcome desk. Apologizing for the inconveniences caused, I hope to welcome you back in order to prepare you an enjoyable SO/ Vienna experience. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

SO Excellent Saty

Classificação TripAdvisor 5.0/5

AlexanderS741 Family - 23/10/2019 Avaliação certificada TripAdvisor

Excellent stay in SO Vienna Hotel. High standard hotel in convenient location close to main city attractions. Excellent sound proof level in rooms, as noise cannot be heard neither from outside of hotel, nor from neighboring rooms or corridor.

Dear AlexanderS741, Thank you for sharing your experience about your stay at SO/ Vienna! We are delighted to read that you spent a pleasant moment with us enjoying the room and the hotel's location close to the main attractions. We are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

An outstanding experience in Vienna

Classificação TripAdvisor 5.0/5

WaltEP Solo travel - 15/09/2019 Avaliação certificada TripAdvisor

This was my first stay at this Sofitel/SO property in Wien. I was quite favorably impressed. The hotel is beautiful - there's a lot of "curb appeal", as the expression goes. More importantly to me as a visitor, the guest experience is wonderful. For instance, when I checked in I asked a few questions. The helpful lady who checked me in said she'd just show me instead of describe the answers. She went up to the room with me and spend a couple minutes doing exactly that. A small example perhaps, but the kind of service I encountered throughout my week-long stay. The room itself was gorgeous. I booked a suite overlooking St Stephansdom, and it was an amazing place to spend the week - very spacious, immaculately maintained, and luxurious. The bed was wonderful; I slept better than in any other hotel I've stayed (and I spend 60+ nights per year in hotels). The pillow menu was indulgent, giving plenty of options for different-style sleepers. I booked breakfast-inclusive, and I loved dining in the restaurant every morning. As with reception, the staff up there was outstanding as well - warm, welcoming, helpful, and attentive. The food was great, with a no-extra-cost menu for hot items and a good buffet of cold items. Location is excellent too, as it was within a comfortable walk of all the major sites. It's also just far enough outside the tourist center to be quieter, and to allow me to walk *around* the super-busy core on the way to destinations that were also on the periphery (like MuseumsQuartier). All in all, this is an outstanding property, and I highly recommend it.

Dear WaltEP, Thank you very much for your positive and detailed feedback! It is a real pleasure to read your comments. We are delighted that you had a great stay at SO/ Vienna enjoying our services and the facilities of the hotel. Of course, I have shared your nice words with the team. We appreciate your rating and we are looking forward to welcoming you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Excellent Hotel

Classificação TripAdvisor 5.0/5

Experience272086 Friends getaway - 15/08/2019 Avaliação certificada TripAdvisor

Great rooms with exceptional views. Service was top notch. Food was excellent...especially the breakfast buffet. The hotel was walking distance to all the main attractions of Vienna. Their staff learned your name and called you by name every time they saw you making the experience even more personal. The laundry was done beautifully and delivered earlier than promised. I would highly recommend this hotel!!

So Servus, Thank you very much for her great review and your comments. We are pleased that our staff made you feel very special and created a memorable stay for you. Besides, we appreciate that you liked the breakfast offer and the splendid location in Vienna. Of course, I have shared your feedback with the team and we are all looking forward to welcoming you back soon at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Family Break

Classificação TripAdvisor 4.0/5

Stefania S Family - 13/07/2019 Avaliação certificada TripAdvisor

Had a lovely time with my teenage children . Even though we arrived early on ,we were immediately shown to our room which was extremely spacious, bright and comfortable . My daughter loved the bath right by the window looking out over the city . The bed was a dream . Visiting the centre proved to be extremely easy since it was only a few minutes walk away .Breakfast was a treat ! Absolutely recommend it !

Dear Guide94570, Thank you for sharing your experience about your stay with us! We are glad that you spent an enjoyable moment with your family at SO/ Vienna. Indeed, the room design allows a great view over the city and I am happy that your daughter appreciated the room layout. It is a pleasure to read your nice words and of course, I forward them to the team. We hope you will visit us again soon. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Excellent hotel, excellent service

Classificação TripAdvisor 4.0/5

Nomad57950231795 Business - 29/06/2019 Avaliação certificada TripAdvisor

Excellent hotel at a very good location. Superb service, very friendly staff. The only disappointment was that the room had only a shower and no tub. I would expect that a five star hotel will provide a bath tub in the room, especially as the room's price was not cheap. Moreover when I read the room's description on the hotel website It was stated that it has a tub

Dear Nomad57950231795, Thank for sharing your feedback regarding your stay at SO/ Vienna. We are delighted that you spent a pleasant moment with us enjoying our excellent service and the hotel's location within the city center. I am sorry that you were disappointed with the missing tub. Indeed no tub has been installed in 4 rooms as they are handicapped friendly designed. All other rooms offer a tub regardless their category. I truly apologize for the inconvenience caused and nevertheless we hope to welcome you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Deception

Classificação TripAdvisor 3.0/5

Crewvoyager Family - 21/05/2019 Avaliação certificada TripAdvisor

A SO hotel like So Vienna has to be high level quality everywhere specially room cleaness not durty furnitures and sleep confort not 2 twin beds together for a King size bed sailing. A white room is so beautiful but must be clean.

Dear Adventure01298907328, Thank you for sharing your experience regarding your stay at SO/ Vienna. We regret that the room maintenance wasn't up to the mark. Our SO Neat & Tidy manager will do a follow up with our Chief Engineer to repair the furniture . We are aware that the design of the rooms (rooms in monochrome colour scheme white, grey and black) is very sensitive and we strive every day to clean very accurate all equipment and to keep up the high quality of our furniture. I am sorry that we didn't succeed in your room. Besides, I regret that you didn't sleep well. In the room category SO COMFY, we offer the possibility to have a king size or twin beds depending on our guests' preferences. A topper is placed for the king size bed, together with the convenience of our MyBed bedding concept of course. We apologize for the unpleasantness caused and nevertheless, we hope to welcome you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Very good stay

Classificação TripAdvisor 4.0/5

Wander24600193977 Family - 19/05/2019 Avaliação certificada TripAdvisor

We had a very good stay, excellent room service (with compliment to mr.Tirandeep of the roomservicedepartment). Surprising good lunch in the restaurant on the 18th Floor). However, we did not sleep well. The topper was not Comfortabel and very lumpy.

Dear Wander24600193977, Thank you very much for sharing our experience about your stay at SO/ Vienna. We are delighted that you spent a pleasant moment with us enjoying our room service and our lunch at the restaurant Das LOFT Of course, I have already shared your nice words with the team. Thanks again! I am sorry if you didn't sleep well. Our SO Neat & Tidy Manager has been informed about your comment and she will address this to her team. The topper needs to be placed correctly in order to to ensure a good night’s rest. We regret the inconvenience caused, nevertheless we hope to welcome you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Convenient location

Classificação TripAdvisor 4.0/5

Companion23676201951 Family - 12/05/2019 Avaliação certificada TripAdvisor

This is a great hotel to stay. Convenient location. I would however, preferred rooms to be more attractive. The room was every average and very grey. Not my preference. Staff were very nice and location is excellent.

Dear Companion23676201951, Thank you very much for sharing your experience regarding your stay at SO/ Vienna. We are glad to read that you spent a pleasant moment with us enjoying our service and the hotel's facilities. However I regret that the room design didn't match your personal taste. The French star architect Jean Nouvel wanted to forgo colorful elements and unnecessary ornaments which would distract from the spectacular view of Vienna. Therefore, our hotel is designed in a threefold color scheme namely black, white and grey (inspired from the roof of St. Stephen's cathedral). We have renovated the rooms and suites last year to soften them up with some colorful elements and other materials in order to create a more comfortable and inviting atmosphere for our guests We hope to welcome you back with us and it would be our pleasure to show you the other room designs at your next visit. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Excellent trendy and design hotel with wonderful views

Classificação TripAdvisor 5.0/5

MKay20 Solo travel - 06/05/2019 Avaliação certificada TripAdvisor

Excellent hotel and location. Nice welcoming and helpful staff. Great rooms with wonderful views (I had a room with Cathedral view in the 14th floor). The restaurant and bar in the 18th floor are a must. So is the Spa in 5th floor. Very smooth check-in/check-out. Thank you So/ Vienna Team for making my stay so pleasant !

Dear MKay20, Thank you very much for your great feedback and for sharing your experience! We are delighted that you had a wonderful stay with us and that you spent a relaxing moment in our Spa. And I appreciate your nice words regarding our helpful staff and the service they provided during your visit. Of course, I will forward your comments to the team. We are looking forward to welcoming you back soon at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Nice hotel

Classificação TripAdvisor 5.0/5

Passport25136854577 Couples - 21/04/2019 Avaliação certificada TripAdvisor

Nice hotel. and location is excellent to visitors . Near to old city, staff was very friendly and helpful to support any requirements. Only the lights is low (not so good for black suite The black color everywhere

Dear Passport25136854577, Thank you very much for sharing your experience about your stay at SO/ Vienna. We are glad to read that you spent a pleasant moment at our hotel and that you were satisfied by the helpful and friendly service of our staff. Of course, I will forward your comments to the team. Thank you also for your feedback about the lightning conditions in our black suite. Our Chief Engineer will look into this matter in order to improve the welcoming atmosphere. We are looking forward to welcoming you back soon with us! Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

Best Vienna view

Classificação TripAdvisor 5.0/5

SERGE K Family - 18/02/2019 Avaliação certificada TripAdvisor

The best hotel in Vienna, the most beautiful view of the city! I have stayed in this beautiful hotel many times, after a recent renovation it has become even better and more beautiful! Stylish beautiful rooms, comfortable beds, spacious and luxurious bathroom. Great French restaurant and bar, luxurious breakfast. Pleasant and very professional staff and hotel management! Thank you all, come again!

Dear SERGE K, Thank you very much for your positive rating and your comments! We are pleased to read that you experienced again a wonderful stay with us. I truly appreciate your feedback regarding the beautiful look of our rooms after the soft renovation and I will forward your comment regarding our staff and the restaurant on the 18th floor to the team. We are looking forward to your next visit! Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

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