Novotel Pune Nagar Road 5 stars

Customer review rating (ALL Rating) 4.1/5 2,426 reviews

Novotel Pune Nagar Road - Image 1
Novotel Pune Nagar Road - Image 2
Novotel Pune Nagar Road - Image 3
Novotel Pune Nagar Road - Image 4
Weikfield IT City Infopark, Viman Nagar, 411014 PUNE, India

Description

Hotel extras

  • 5-minute drive from Pune International Airport (PNQ)

  • Spacious banqueting space - 1 ballroom, 4 meeting rooms can host from 10 to 400 guests

  • 01 multi-cuisine restaurant, 01 Pool side restaurant, 01 Bistro & 01 Lobby Bar

  • 15-minute drive to EON IT Park, WTC & Magarpatta.

Our accommodation(s)

Hotel location

Novotel Pune Nagar Road

Weikfield IT City Infopark, Viman Nagar
411014 PUNE
India

GPS:18.558987, 73.910925

Telephone
Fax +91 20 6705 6001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,426 reviews

Customer review rating 5.0/5

Kamall J. Families - Confirmed reviews ALL

Very helpful staff. Great food and location

Dear Mr. J., Thank you for taking the time to share your positive experience at Novotel Pune Nagar Road. We are delighted to hear that our staff's helpfulness and the quality of our food contributed to your enjoyable stay. It is gratifying to know that our location met your expectations as well. We look forward to welcoming you back in the future. Warm regards, Anant Leekha General Manager

Customer review rating 2.0/5

Abhi V. Business - Confirmed reviews ALL

I recently stayed at this hotel and unfortunately had a very unpleasant experience. The room had a strong, persistent odor that made it extremely uncomfortable to stay in. Despite trying to ignore it, the smell was overpowering and made it difficult to relax. As a result, I was unable to get proper sleep throughout the night, which significantly affected my overall stay. Cleanliness and basic room freshness are fundamental expectations, and this was clearly lacking. I hope the management takes this feedback seriously and improves their housekeeping standards so future guests do not face the same issue.

Dear Mr. V., Thank you for sharing your feedback regarding your recent stay at Novotel Pune Nagar Road. I sincerely apologize for the inconvenience you experienced due to the unpleasant Odor in your room. It is disheartening to learn that this impacted your comfort and overall experience during your visit. At Novotel, we strive to maintain high standards of cleanliness and room quality, as we understand that these are fundamental expectations for our guests. Your comments regarding the housekeeping standards have been noted, and I assure you that we take such feedback seriously. We continuously work to improve our services and ensure that our rooms meet the expectations of all our esteemed guests. I regret that we did not meet these standards during your stay. Your experience is important to us, and I appreciate you bringing this matter to our attention. Please rest assured that we will address this issue with our housekeeping team to prevent similar occurrences in the future. Thank you once again for your valuable feedback. We hope to have the opportunity to serve you better in the future. Warm regards, Anant Leekha General Manager

Customer review rating 0.5/5

Manish G. Couples - Confirmed reviews ALL

People book rooms expecting a five-star experience, but Novotel is nowhere near that standard. First of all, it took multiple call attempts to reach the front desk after booking. The executive assured me they would arrange something special since we were celebrating a birthday, but nothing was actually done. The lobby carpet was extremely dirty and smelly—it felt more like a low-budget local hotel. Inside the room, the couch was dirty and unhygienic, with cigarette burn marks on it. The entire room also had an unpleasant smell. The room Wi-Fi was extremely poor. It was very difficult to reach the service number (333). They take callback requests, and when they call back, the voice is often unclear or not audible. We had to make several calls just to get the food menu, as both QR codes in the room were linked to housekeeping instead. The amount charged was not justified in any sense. Very poor experience overall with Novotel. They should invest some money and at least replace those smelly, worn-out carpets.

Customer review rating 1.5/5

Rakesh G. Solo - Confirmed reviews ALL

I will put my experience in Tripadvisor and other review sites,

Dear Mr. G., Thank you for sharing your feedback regarding your recent stay with us. I regret to learn that your dining experience did not meet your expectations and that you found the hotel's ambiance lacking. We value your insights as they guide us in enhancing our services and facilities. Your comments will be reviewed with our team to consider potential improvements. Warm regards, Anant Leekha General Manager

Customer review rating 4.0/5

Rajesh S. Couples - Confirmed reviews ALL

Rooms are small, food is average.

Dear Mr. S., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about our rooms and food offerings. While we strive to provide a comfortable experience, we continuously seek ways to enhance our services and amenities. Your insights are valuable in helping us achieve this goal. Warm regards, Anant Leekha General Manager

Other web-users rate our hotel

  • 569 reviews 9.5/10 Location
  • 1,297 reviews 7.4/10 Room
  • 2,847 reviews 8.4/10 Service
  • 19 reviews 6.6/10 WiFi
  • 567 reviews 7.1/10 Cleanliness
  • 560 reviews 9.3/10 Vibe
  • 531 reviews 8.5/10 Breakfast
  • 464 reviews 7.7/10 Amenities

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