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Novotel Pune Nagar Road Hotel 5 stars

Customer review rating 4.3/5 3,760 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Novotel Pune Nagar Road
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+ 12 Services

Hotel extras

  • 5-minute drive from Pune International Airport (PNQ)

  • 11,000 sqft of banqueting space - 1 ballroom, 6 meeting rooms can host from 10 to 400 guests

  • 1 multi-cuisine restaurant, 1 Bistro, 1 Patisserie and 2 Bars - 1 Pool side Bar & 1 Lobby Bar

  • Located in close proximity to the business district in Pune

  • 50% discount on second room for kids up to 16 years

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Pune International Airport Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Business centre
  • Copy/print service available Paying

Hotel location

Novotel Pune Nagar Road

Weikfield IT City Infopark
Viman Nagar
411014 pune
india

Tel: +912067056000

Fax: (+91)20/67056001

Check-in from 14h00

Check out up to 12h00

  • By plane

    Pune International Airport At 3km / 2 miles - Shuttle paying

  • By train

    PUNE STATION At 6.1km / 3.79 miles

GPS :18.558987, 73.910925

Our accommodation(s)

With modern, well designed rooms & suites offering option of king or twin beds, LED TV, minbar, tea, coffee machine, WIFI & access to fitness centre. Executive room offers additional facilities such as enhanced bathroom amenities, bathrobe, and slipper. Executive room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

Deluxe King Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View, Pool side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Twin Bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: Pool side, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive King Bed With Complimentary Lounge Access

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: Pool side, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Twin Bed with Complimentary Lounge Access

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View, Pool side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Our Signature - all day dining restaurant offering sumptuous Indian and international flavors off the interactive cooking stations. An ideal place for Sunday Brunch with lavish buffet.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

FUZION

Type of cuisine: Bistro

Explore the mouth-watering delicacies from around the world with a choice of classic and contemporary cocktails.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

CRUST

Type of cuisine: Cafe

Indulge in oven-fresh delights, cakes & pastries or savour the pleasures as a take away.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

SOAK

Type of cuisine: International

A mesmerizing open air poolside restaurant & lounge serving sumptuous delicacies with range of concoctions and groovy lounge channel music.

BAR-CODE

Relax and unwind at the cozy lounge with exclusive range of wine & spirits

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 414

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,760 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,903 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Not goinv to visit again

Customer review rating 1.5/5

Azim M. Couples - 16/06/2021 Confirmed reviews ALL

Ground staaf was helpfull till the time formalites checkin ,once I paid the room charger one one helped to locate room or how we can call for support or restaurant.im glad hotel looked for the decoration as it was my anniversary however the food orderde delivered late. AND DONT KNOW WHY I WAS ASKED TO PAY RJGHT AWAY WHEN I ORDER FOOD OR FOR THE ROOM.

Courteous & efficient staff to look after!

Customer review rating 4.5/5

Siddharth Families - 16/06/2021 Confirmed reviews ALL

It was a last minute decision to take night rest while driving to some location. Experience was very good, right from the check-in (Ms. Apeksha was very helpful & courteous), in-room dining was timely and very tasty! Breakfast buffet seemed short of options, but we feel probably Covid effect, otherwise Novotel breakfasts generally offer huge options! Overall a decent stay, our family looks forward for one more in future!

Average Stay

Customer review rating 3.0/5

Anonymous Families - 15/06/2021 Confirmed reviews ALL

Checkin late in the night still n number of forms signed, no porter service citing covid though next day morning saw porter service available. Rooms were small and charges were exorbitant for cutlery. Breakfast buffet was good.

Good stay during these tough times

Customer review rating 4.5/5

Arjun Business - 15/06/2021 Confirmed reviews ALL

Good stay during these tough times

Service is super slow

Customer review rating 2.5/5

Anonymous Couples - 15/06/2021 Confirmed reviews ALL

Every service we asked for took 3 reminder calls and more than an hour to be delivered.. had to remind everyday for disposables in thr room

Very poor guest services

Customer review rating 2.5/5

Vinay Couples - 15/06/2021 Confirmed reviews ALL

A very good hotel, nice clean spacious. But unfortunately guest services is very very poor. I had to call and wait for long and remind / chase 2-3 times for every small thing I wanted. At times, I just gave up and decided not to call and manage without certain things. Breakfast is very good but again service is very poor. Feel like chef is annoyed when I asked for boiled egg, waffles etc. Seems they were upset with something and forcing themselves. A very good hotel but they really need to look at their staff from guest services perspective.

Very bad experience

Customer review rating 0.5/5

Madhvi Couples - 13/06/2021 Confirmed reviews ALL

Please train your staffs to be more courteous.breakfast was also very poor

Good stay

Customer review rating 5.0/5

Madhuri Friends - 13/06/2021 Confirmed reviews ALL

Good room . good service . overall good Nice breakfast Just the tv was not working as we were not able to see any channel . Rest all were good . I personally will book same.hotel whenever needed .

Rooms are great checkin should be faster

Customer review rating 4.0/5

Omkar S. Couples - 12/06/2021 Confirmed reviews ALL

Overall we had good stay except Charging 190 rs for a empty plate is not worth it at all.

Dear Omkar S., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to the reinforced measures post covid, our prices are very competitive. Hotel does takes precautionary measure to ensure any extra supplies provided in the room are sanitized and washed at a specific temperature to disinfect it. We have dedicated team members to take care of the entire process, hence we charge for services that is provided in arranging these supplies. With warm regards, Sukbir Singh General Manager

Excellent Location

Customer review rating 2.0/5

Mohan C. Business - 08/06/2021 Confirmed reviews ALL

Very conveniently located on Pune Nagar Highway & close to Air port. Room Decor, Room Size is very modern. Check in was very smooth. Pathetic room service. Strange rule to settle the bill first before you get the food ordered. They even forgot the order placed. Food quality is also ok. We ordered Veg biryani which was cooked in normal rice instead of long grain with very minimalistic vegetables in it. It was more of veg fried rice instead of Veg biryani @ INR 1000-/

Inappropriate service

Customer review rating 2.5/5

Jayesh B. S. Business - 08/06/2021 Confirmed reviews ALL

Hello I did online still reception people took 30 min to clear things. Waited for 1 hour for water glass, and called atleast 08 times in guest service and in dining. No proper answer from any body. Just transferring responsibility to one another. So I didn't order food from your restaurant. Thanks

GOOD STAY

Customer review rating 4.5/5

Aishwarya Business - 08/06/2021 Confirmed reviews ALL

AMAZING

Dear Aishwarya S., Thank you very much for sparing your valuable time to review us with a positive feedback. We Look forward to welcome you back. Warm Regards, Sukhbir Singh General Manager

Good stay & Pleasant environment

Customer review rating 4.5/5

Fantastic E. Solo - 06/06/2021 Confirmed reviews ALL

It was actually a good experience. Executive Apeksha has helped me a lot in settling the things.

Dear Ritesh K., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback helps us go an extra mile. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Sukhbir Singh General Manager

Very Comfortable stay.

Customer review rating 5.0/5

Mehak K. Families - 04/06/2021 Confirmed reviews ALL

The ambience of the rooms and the cleanliness and hygiene of the hotel is very good. The support staff such as the service staff and guest relations were very prompt and polite in solving all our issues. From room service to housekeeping to reception all were very helpful. Very happy to be there.

Dear Mehak k., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm regards, Sukhbir Singh General Manager

Good stay

Customer review rating 5.0/5

Abdul Families - 03/06/2021 Confirmed reviews ALL

Excellent service.nice breakfast served in room.well maintained room.best online price.

Dear AbdulRauf M., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm regards, Sukhbir Singh General Manager

GOOD HOSPITALITY GOOD ROOMS

Customer review rating 3.5/5

Romit S. Couples - 01/06/2021 Confirmed reviews ALL

I HAD BEEN TO NOVOTEL PUNE FOR 2 DAYS AS IT WAS MY BIRTHDAY I WANTED TO RELAX AND REJUVERNATE WAS BORED IN THIS LOCKDOWN CHECKIN WAS EASY AND HASSLE FREE GOOD HOSPITALITY COMFY ROOMS AND BED BUT I FOUND FOOD VERY BAD...TEA WAS HORRIBLE PANEER CHILLY WAS OILY HAD A WEIRD SMELL POHA IN BREAKFAST WERE TERRIBLE UPON COMPLAINING THEY SAID THEY USE READY MADE POHA EXCUSE ME WHO SERVES READYMADE POHA IN 5STAR HOTEL. HAD REALLY BAD EXPERIENCE WITH THE FOOD. MR.KUNAL & MISS SAKSHI FROM RECEPTION WAS VERY POLITE AND ACCEPTED ALL THE REQUEST AND APPREICIATE THIER SERVICE. PLS IMPROVE ON FOOD QUALITY.

Dear Mr. S., I would like to apologize most sincerely for your hampered experience at the hotel. I have no excuses to offer, but certainly believe that we missed an opportunity to provide you the service expected of us. Please be assured that we have noted your concerns and measures are in place to apply. I completely understand your concern and request you to please treat this incident as non-representative of the Novotel experience and give us another opportunity to provide you a better experience. Look forward to welcome you back. Warm Regards, Sukhbir Singh General Manager

Good stay..

Customer review rating 4.0/5

Zameer N. Business - 30/05/2021 Confirmed reviews ALL

Good staff,cleanliness spacious room value for money.

Dear Zameer n., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sukhbir Singh General Manager

WORST PATHETIC AND UNETHICAL PRACTICES DUE TO HIGH COST CUTTINGS

TripAdvisor rating 1.0/5

husthegreat52 07/04/2021 TripAdvisor review

the hotel is open to all . i being an accor plus ( all member ) . knowing that the rates were low due to covid-19 they are on a spree of unethical malpractices like . not giving a welcome voucher to the member of accor staying in the hotel. charges on ordering cutlery like spoon or a fork or even a single plate. they are trying to remove their hotel cost expendutres via these practices and thugging thier in house guest. the manager has no answer during an arguement which i had and also thier in room dining manager was very rude and unpolite. please avoid this hotel . they lure you to book a room with their low prices online or on the accor app. but there are plenty of other options way better then novotel pune in the area with a slight higher price where they fulfill all the said promised services which are mandatory and also a right of the customer in house guest.

Dear Mr Mukadam, Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Very good hotel reasonable price and very friendly staff

TripAdvisor rating 5.0/5

kumarprasanjeet301 Business - 04/04/2021 TripAdvisor review

The hotel was very clean and very safe. In 8th and 9th floor housekeeping staff jhooma was very helpful and cooperative and her skills was also very good. In food also it was very good and covid guidelines was also very strictly followed also bar service was very good. Mr. TJ has done a very good job maintaining the hotel in terms of security and services

Dear Mr. Kumar, Thank you very much for sparing your valuable time to review us with a positive feedback. We Look forward to welcome you back. Warm Regards, Sukhbir Singh General Manager

Terrible

TripAdvisor rating 1.0/5

makfire007 Business - 18/03/2021 TripAdvisor review

This time the stay was terrible. Felt like staying in local lodge. Bedding set was not clean. Had to wait 5 hrs for hot kettle to be replaced. Breakfast taste has changed drastically. This is not the previous one in which I stayed.

Dear Guest, I would like to apologize most sincerely for your hampered experience at the hotel. I have no excuses to offer, but certainly believe that we missed an opportunity to provide you the service expected of us. Please be assured that we have noted your concerns and measures are in place to apply. I completely understand your concern and request you to please treat this incident as non-representative of the Novotel experience and give us another opportunity to provide you a better experience. Look forward to welcome you back. Warm Regards, Sukhbir Singh General Manager

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