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Novotel Pune Nagar Road Hotel 5 stars

Customer review rating 4.3/5 3,068 reviews
Novotel Pune Nagar Road
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Hotel extras

  • 5-minute drive from Pune International Airport (PNQ)

  • 11,000 sqft of banqueting space - 1 ballroom, 6 meeting rooms can host from 10 to 400 guests

  • 1 multi-cuisine restaurant, 1 Bistro, 1 Patisserie and 2 Bars - 1 Pool side Bar & 1 Lobby Bar

  • Located in close proximity to the business district in Pune

  • 50% discount on second room for kids up to 16 years

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Pune International AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Pune Nagar Road

Weikfield IT City Infopark
Viman Nagar
411014
pune
india

Tel: +912067056000

Fax: (+91)20/67056001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    Pune International Airport At 3km / 2 miles - Shuttle paying

  • By train

    PUNE STATION At 6.1km / 3.79 miles

GPS :18.558987, 73.910925

Our accommodations

With modern, well designed rooms & suites offering option of king or twin beds, LED TV, minbar, tea, coffee machine, WIFI & access to fitness centre. Executive room offers additional facilities such as enhanced bathroom amenities, bathrobe, and slipper. Executive room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

Accessible room

Deluxe King Bed

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Twin Bed

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive King Bed

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Twin Bed

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite King Bed

  • Max. number of persons: 4
  • Area: From 52m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite King Bed

  • Max. number of persons: 4
  • Area: From 53m²
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Our Signature - all day dining restaurant offering sumptuous Indian and international flavors off the interactive cooking stations. An ideal place for Sunday Brunch with lavish buffet.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUZION

Type of cuisine: Bistro

Explore the mouth-watering delicacies from around the world with a choice of classic and contemporary cocktails.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRUST

Type of cuisine: Cafe

Indulge in oven-fresh delights, cakes & pastries or savour the pleasures as a take away.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-CODE

Photo non contractuelle / Strictly non binding

Relax and unwind at the cozy lounge with exclusive range of wine & spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOAK

Photo non contractuelle / Strictly non binding

A mesmerizing open air poolside restaurant & lounge serving sumptuous delicacies with range of concoctions and groovy lounge channel music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 414 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,068 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,765 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Overall satisfactory service

Customer review rating 4.3/5

Younggyu S. Business - 20/02/2020 Confirmed reviews ALL

Nice service. Welcoming and kind employees

Dear Mr.S., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding team and your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback regarding out team. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Good, can be better.

Customer review rating 4.3/5

Anonymous Families - 19/02/2020 Confirmed reviews ALL

Room interior can be improved. E.g. no foot wipes around the bathroom anywhere. Services and customer satisfaction can be improved. E.g. Ordered a king size bed, got 2 single beds. I had to sleep in the middle with 2 beds joining. It was painful and totally not comfortable at all. King size bed could have been better. Communications between the staff can be improved. E.g. we were three people and everything we ordered and got served was according to two people.

Dear Mr. M., Warm Greetings From Novotel Pune!!! Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be assured that the concern regarding twin bed will be taken care. However in bathroom we do place foot mat. Also food orders made were according to the orders we received. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Satisfactory

Customer review rating 4.3/5

Raj Couples - 18/02/2020 Confirmed reviews ALL

Staff needs a great improvement in dealing with the guests...especially the desk staff

Dear Mr. R., Warm Greetings From Novotel Pune!!! Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will definitely look into the concern that you have mentioned in the feedback. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Nice place to stay in Pune

Customer review rating 4.3/5

Mr. J. W. Business - 17/02/2020 Confirmed reviews ALL

It was my first stay at this hotel. The facilities are generally good and clean. The staffs are very friendly. The breakfast also seems be suitable for non-indian guests.

Dear Mr.J., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for complimenting my senior receptionist Purnima. We thank you once again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Staff is good and services are awesome

Customer review rating 4.3/5

Hari O. K. Business - 17/02/2020 Confirmed reviews ALL

Every time I stay at Novotel is great experience Its the best hotels in its range

Dear Mr. K., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding team and your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are glad to know that you patronize our hotel. Thank you for the special mention of Karan and Shweta. Thank you once again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager
Customer review rating 4.3/5

Anonymous Families - 16/02/2020 Confirmed reviews ALL

Hotel is nice found some of the reception staff are very cold and. Did not feel warm welcome. Could be better.

Dear Mr.D., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding team and your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your concern regarding reception staff will be taken care. Thank you once again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Well located

Customer review rating 4.3/5

M Families - 16/02/2020 Confirmed reviews ALL

Hotel is good, rooms are neat n clean and the housekeeping staff are good.

Dear Ms.D., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding team and your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured that your concern regarding food will be taken care. Thank you once again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager
Customer review rating 4.3/5

Gaganbir S. Business - 14/02/2020 Confirmed reviews ALL

Bad experience ,,starting from Calling to hotel till checkin. IVR system is pathetic no one came for pickup after confirmation Security person not available while entering to hotel

Dear Mr.S., Warm Greetings From Novotel Pune!!! Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will definitely look into the concerns that you have mentioned in the feedback. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcome you again. Warm Regards, Sukhbir S. General Manager

Great stay

Customer review rating 4.3/5

Rajesh S. K. Families - 12/02/2020 Confirmed reviews ALL

Extremely courteous staff.

Dear Mr. K., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding your wonderful stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you once again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Comfortable Stay with Good service

Customer review rating 4.3/5

Amit B. M. Friends - 11/02/2020 Confirmed reviews ALL

My stay at Novotel Pune was quite comfortable and the food was very good. Customer service was up to the mark and all my pre check in requests were very well taken care of. Thanks to Nooh from Reservations Team. Karan from the Restaurant ensured good service and offered us good deals. Geetika and Saif from Front Desk provided quick check in and check out service. They were very humble and nice and outstanding in their service. Overall an Awesome stay. Thank you Team Novotel Pune.

Dear Amit M., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciating our team,our facilities and our culinary excellency, Thank you once again for sharing your experience.Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Located near airport and stay was comfortable.

Customer review rating 4.3/5

Sanjay D. Families - 11/02/2020 Confirmed reviews ALL

The staff was very cooperative and helpful. Service was good.

Dear Mr.D., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding your wonderful stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Nice experience

Customer review rating 4.3/5

Dr M. T. Business - 11/02/2020 Confirmed reviews ALL

It was nice stay for three days at NOVOTEL , Pune for the reason of our award function. Food variety good , only request veg variety can more improve. Overall cleanliness , staff service was excellent .

Dear Dr.T., Warm Greetings From Novotel Pune!!! We very much appreciate your comment regarding your wonderful stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback about our team and ambiance . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.It is our utmost endeavor to ensure a flawless experience for our guests.Please be assured that your concern will be taken care too. Thank you again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir SIngh General Manager

Very nice, modern hotel

Customer review rating 4.3/5

Kathie K. Business - 10/02/2020 Confirmed reviews ALL

The hotel is very clean and welcoming. The dining was excellent and the staff friendly

Dear Ms.K., Warm Greetings from Novotel Pune !! We are delighted to know about your stay at the Novotel Pune Nagar Road. It is our pleasure to receive positive feedback about our hotel and team . I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Bad Experience

Customer review rating 4.3/5

Haraprasad M. Business - 08/02/2020 Confirmed reviews ALL

Dear Concern, Good Morning !! Thanks for your support. Please don't take the below concern as a complain but please take it as a opportunity to improve. After allotment my room from reception, I entered inside the room, as I'm very tired due to continuous traveling, So immediately I kept my luggage & sit on chair, after 1/2 minutes I saw the room condition, and it's really surprised that there is very bad 5S with no cleaning, many wastage things (Water bottle, rapper, colder drinks bottle...etc.. are available as like as allotment the room just after some one check out from the particular room.....It's really very sad & 1st bad experience in a prestige hotel. After that I inform to reception through extension, but they assure me with in 2/3 miniutes they resolve my issue, and also If I really told they didn't take it seriously after 10 minutes waiting, no body contact me...again I call to reception then also they told me please wait 2/3 minutes....again I waited ...As I feel very tired It's also very difficult, hope you understand.... As I have no way then I personally came to reception and share my concern very polite way …,.As I really feel there was not regret anybody who are presence there, and take it lightly and told me the system error...May be ...because I don't know about your system how it's run... Anyway finally they changed my room....and thanks for the same.... But one suggestion that please take this type of error very strongly as we are Indian , its ok for us & we have to manage & cooperate but It should not happen with any foreigners as they may feel bad about our system, culture, technology & management. Also please don't take any action against anybody as my feedback is not a complain...As I shared above it's just a information to improve in future. Thanks for your valuable time & take necessary action how to avoid in future. Thanks & Regards, HaraPrasad M. Delhi - NCR Mob. : 96…

Dear Mr. M., Warm Greetings From Novotel Pune!!! Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will definitely look into the concerns that you have mentioned in the feedback. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Good Stay

Customer review rating 4.3/5

Sherin A. Business - 04/02/2020 Confirmed reviews ALL

It was a good stay. One thing I would like to mention is that, starting from securities to the counter staffs none had a smile on the face. It feels bad to have a rude look. Hope you will work on that. Room was comfy.

Dear Mr.A., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will definitely look into the concerns mentioned by you. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We are glad to know that you were happy with our comfortable rooms. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Fantastic stay

Customer review rating 4.3/5

Anil V. Families - 03/02/2020 Confirmed reviews ALL

Great hotel, great service and very neat hotel

Dear Mr. V., Warm Greetings from Novotel Pune !! We are delighted to know about your stay at the Novotel Pune Nagar Road. It is our pleasure to receive positive feedback . I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Good Stay

Customer review rating 4.3/5

Dundaiah K. Business - 03/02/2020 Confirmed reviews ALL

Very good hospitality and very good supportive staff

Dear Mr. K., Warm Greetings from Novotel Pune !! We are delighted to know about your stay at the Novotel Pune Nagar Road. It is our pleasure to receive positive feedback about our team member's hospitality . I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Ideal locatiom

Customer review rating 4.3/5

Ramachandran S. Business - 02/02/2020 Confirmed reviews ALL

More than satisfactory experience well later out rooms with great facilities. Also services are too good. Scope for improvement in maintaining the bath room fittings.

Dear Mr. R., Warm Greetings from Novotel Pune !! We are delighted to know about your stay at the Novotel Pune Nagar Road. It is our pleasure to receive positive feedback . I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager

Charged extra for bar alcohol as it was included in our package

Customer review rating 4.3/5

Ayesha S. Couples - 02/02/2020 Confirmed reviews ALL

Charged extra for bar alcohol as it was included in our package. Many toiletry stuffs where missing

Dear Ms. s., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However without being defensive I would like to clarify that liquor was not included in your stay package.Also apart from basic room amenities others are on request. I hope you liked the room decoration and complimentary cake arranged by my team. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Sukhbir Singh General Manager

Great stay

Customer review rating 4.3/5

Graziano M. Business - 31/01/2020 Confirmed reviews ALL

Great staff and service

Dear Mr. M., Warm Greetings from Novotel Pune !! We are delighted to know about your wonderful stay at the Novotel Pune Nagar Road. It is our pleasure to receive positive feedback . I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Looking forward to welcome you again. Warm Regards, Sukhbir Singh General Manager
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