Novotel Pune Nagar Road Hotel 5 stars

TripAdvisor rating 4.5/5 1,689 reviews
Novotel Pune Nagar Road
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Hotel extras

  • 5-minute drive from Pune International Airport (PNQ)

  • 11,000 sqft of banqueting space - 2 ballrooms, 6 meeting rooms can host from 10 to 400 guests

  • 1 multi-cuisine restaurant, 1 Bistro, 1 Patisserie and 2 Bars - 1 Pool side Bar & 1 Lobby Bar

  • Located in close proximity to the business district in Pune

  • 50% discount on second room for kids up to 16 years

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Pune International AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Pune Nagar Road

Weikfield IT City Infopark
Viman Nagar
411014
pune
india

Tel: +912067056000

Fax: (+91)20/67056001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    Pune International Airport At 3km / 2 miles - Shuttle paying

  • By train

    PUNE STATION At 6.1km / 3.79 miles

GPS :18.558987, 73.910925

Our accommodations

With modern, well designed rooms and suites offering option of king or twin beds, LED TV, minbar, tea and coffee machine, WIFI & access to fitness centre. Premier room offers additional facilities such as enhanced bathroom amenities, bathrobe, and slipper Premier room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

Deluxe King Bed

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Twin Bed

  • Max. number of persons: 4
  • Area: From 30
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive King Bed

  • Max. number of persons: 4
  • Area: From 30
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Twin Bed

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite King Bed

  • Max. number of persons: 4
  • Area: From 52
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite King Bed

  • Max. number of persons: 4
  • Area: From 53
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Our Signature - all day dining restaurant offering sumptuous Indian and international flavors off the interactive cooking stations. An ideal place for Sunday Brunch with lavish buffet.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUZION

Type of cuisine: Bistro

Explore the mouth-watering delicacies from around the world with a choice of classic and contemporary cocktails.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRUST

Type of cuisine: Cafe

Indulge in oven-fresh delights, cakes & pastries or savour the pleasures as a Take away

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-CODE

Photo non contractuelle / Strictly non binding

Relax and unwind at the cozy lounge with exclusive range of wine & spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOAK

Photo non contractuelle / Strictly non binding

A mesmerizing open air poolside restaurant & lounge serving sumptuous delicacies with range of concoctions and groovy lounge channel music

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 414

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,943 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,689 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Value above its price

Customer review rating 4.3/5

Jeremy C. Business - 04/12/2019 Confirmed reviews ALL

Friendly staff and nice property, good breakfast. The value this hotel provides surely excede the price we pay. If they had provided separate breakfast at Premier Lounge, could have been better

Dear Mr.C., Warm Greetings From Novotel Pune!!! We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.And thank you for your suggestion about premier lounge we will look into it.Thank you again for sharing your experience. Looking forward to welcoming you back soon. Warm Regards, Sukhbir Singh General Manager

Wonderful Stay and Overall Experience

Customer review rating 4.3/5

Anonymous Couples - 04/12/2019 Confirmed reviews ALL

Amazing stay, all the staff was good and polite, helpful and had a great experience.

Dear Ms.B., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding your wonderful stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Looking Forward to welcoming you back again. Warm Regards, Sukhbir Singh General Manager.

Satisfactory

Customer review rating 4.3/5

Dr. S. D. Families - 04/12/2019 Confirmed reviews ALL

Everything was Good except for the fact that the services of belldesk are either not there or they dont want to provide. Took my luggage upstairs myself and from the luggage storage I was handed over the luggage and took it outside myself to keep it in the cab. Not that it's not ok with me but since its novotel and not ibis so was expecting some services from belldesk but dint got any. So next time will book ibis as atleast I know I am paying less so wont get these services.

Dear Dr. d., On behalf of my team, I apologize for the inconvenience caused to you during your visit to the hotel and not giving you the highest standard of hospitality which is the general norm of our hotel. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical attitude on the part of any of our team members. We appreciate you for sharing your feedback and we hope that you will give us the opportunity serve you better in the near future. Looking forward to host you again. Warm Regards, Sukhbir Singh General Manager

Do not care attitude with staff

Customer review rating 4.3/5

Vikram Business - 03/12/2019 Confirmed reviews ALL

Staff did not bother at all! Ordered diet Pepsi thrice never got, when complained at front desk,they did it not bother. I felt as if great is not important for anyone. Only God experience was with conceirge for cab to office.

Dear Mr. K., I am sorry that your experience did not meet your expectations .Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and we hope that you will give us the opportunity to serve you better in the near future. Looking forward to host you again. Warm Regards, Sukhbir Singh General Manager
Customer review rating 4.3/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Not happy

Dear Ms.L., Greetings from Novotel Pune !! We apologize for your unsatisfied stay experience with us We would like to know more about your experience with us . Please feel free to reach me at h6… Kindly give us an opportunity to understand and address your concerns. Warm Regards, Sukhbir Singh General Manager

Dissatisfied

Customer review rating 4.3/5

Kallool M. Business - 01/12/2019 Confirmed reviews ALL

1. Never been in a hotel where the front desk doesn't even bother how the stay was, leave alone asking for feedback. 2. Card was transacted twice while it should have been just a block of amount while checking in. Unnecessary trouble for now now to settle the bill in my organization. 3. Twin bed was given instead of King, I'm a regular customer of Novotel. Uncomfortable pillows. 4. There is a lot for the staff to learn from their colleagues in Chennai/Hyd Novotel.

Dear Mr.M., Warm Greetings From Novotel Pune!!! Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards Sukhbir Singh General Manager

Hospitality is great, feels home

Customer review rating 4.3/5

Megha T. Business - 01/12/2019 Confirmed reviews ALL

Amazing service, food. The staff is excellent, special thanks to Jay, Ramu n Saif.

Dear Ms. T., Warm Greetings from Novotel Pune !! We very much appreciate your feedback regarding your stay at the Novotel Pune. It is always a pleasure to receive positive feedback. It feels great to know that you liked our services and team member's warm welcome at the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciating our team members Jay, Ram and Saif. It's a compliment for us. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Sukhbir Singh General Manager

Very Good stay but facilities could be better

Customer review rating 4.3/5

Vishal K. Business - 30/11/2019 Confirmed reviews ALL

The staff, food and service is excellent and well appreciated. There is scope of tremendous improvement when it comes to facilities. Gym - Does not have a decline adjustable bench ! Indoor Games - No table tennis and pool/billiards. Overall a good experience as I stay often at Novotel and would be excellent if facilities can be improved.

Dear Mr. K., Warm Greetings from Novotel Pune !! We very much appreciate your feedback regarding your stay at the Novotel Pune. It is always a pleasure to receive positive feedback. It feels great to know that you liked our services and team member's warm welcome at the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kindly be ensured that we have captured your suggestions and will do the needful. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Sukhbir Singh General Manager

Wedding Event - Successful execution with smile on all the guests at NOVOTEL, Pune

Customer review rating 4.3/5

Saloni W. J. H. B. D. M. Families - 30/11/2019 Confirmed reviews ALL

As a host of Wedding Event at NOVOTEL, had approximately 60 guests occupying 24 Deluxe Rooms & 2 Junior Suites. My guests had absolutely no issue or complaint related to there stay including breakfast, lunch & dinner. In-fact, most of them appreciated all the arrangements at NOVOTEL. Accordingly, my expenses for the stay & event were fruitful. That is my satisfaction.

Dear Mr. M., Warm Greetings from Novotel Pune !! We very much appreciate your feedback regarding your stay at the Novotel Pune. It is always a pleasure to receive positive feedback. It feels great to know that you liked our services and team member's warm welcome at the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Sukhbir Singh General Manager

Disappointing

Customer review rating 4.3/5

Na Business - 29/11/2019 Confirmed reviews ALL

Had requested for cab arrangement from hotel to office while booking. Reminded helpdesk the night before. Reminded helpdesk in the morning of drop...cabs were delayed..was asked to travel with another customer going to airport in the last minute. Room service- ordered simple icecream and chocolate sauce was served tomato ketchup instead!!.....so much confusion unorganisation has left me disappointed with Novotel....

Dear Ms. M., On behalf of my team, I apologize for the inconvenience caused to you during your visit to the hotel and not giving you the highest standard of hospitality which is the general norm of our hotel. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical attitude on the part of any of our team members. We will look into the matter and will ensure that the same doesn't happen. We appreciate you for sharing your feedback and we hope that you will give us the opportunity serve you better in the near future. Warm Regards, Purnima Sehgal Assistant Guest Experience Manager

Wonderful

Customer review rating 4.3/5

I Couples - 28/11/2019 Confirmed reviews ALL

Pleasant

Dear Mr. K., Warm Greetings From Novotel Pune!!! We very much appreciate your feedback regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Sukhbir Singh General Manager

Awesome stay

Customer review rating 4.3/5

Ninad P. Couples - 28/11/2019 Confirmed reviews ALL

My experience at Novotel Pune Nagar Road was simply superb. No complain at all. I am fully satisfied with its service. The staff was very courteous and helpful. Keep up the good work. Fast check-in, fast check-out. Though my stay was of short period, but it was a memorable stay. I will surely prefer to stay at Novotel again.

Dear Mr. P., Warm Greetings from Novotel Pune !! We very much appreciate your feedback regarding your stay at the Novotel Pune. It is always a pleasure to receive positive feedback. It feels great to know that you liked our services and team member's warm welcome at the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Sukhbir Singh General Manager

excellent service and excellent food

Customer review rating 4.3/5

Parminder S. Business - 26/11/2019 Confirmed reviews ALL

I was amazed by the breakfast variety and dinner buffet

Dear Mr. S., Warm Greetings From Novotel Pune !!! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is delightful to note that you had an exceptional overall stay. We are glad to know that you loved our services and culinary excellency. It is our utmost endeavor to ensure a flawless experience for our guests and we are glad that our team was able to 'wow' you with their efforts. Thank you again for sharing your experience. Warm Regards , Sukhbir S. General Manager

Very poor service and the staff behaviour at the reception was really disappointing

Customer review rating 4.3/5

Sonakshi J. Business - 25/11/2019 Confirmed reviews ALL

Worst one ever. I would never stay at this hotel again. I hope you guys bring improvement for your clients.

Dear Ms. J., On behalf of my team, I apologize for the inconvenience caused to you during your visit to the hotel and not giving you the highest standard of hospitality which is the general norm of our hotel. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical attitude on the part of any of our team members. We apologize for the inconvenience and annoyance caused to you. I request you to kindly share your bookings at h6… in future.We will certainly take care of your stay. We appreciate you for sharing your feedback and we hope that you will give us the opportunity serve you better in the near future. Warm Regards, Purnima Sehgal Assistant Guest Experience Manager

Average

Customer review rating 4.3/5

Gg Business - 25/11/2019 Confirmed reviews ALL

I was expecting the room will have everything perfect from room service standpoint, shower cap box had no shower cap, bathrobe had loop ripped...room was not prepped upto mark.

Dear Mr. Gambhir, I am sorry that your experience did not meet your expectations .Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and we hope that you will give us the opportunity to serve you better in the near future. Looking forward to host you again. Warm Regards, Sukhbir Singh General Manager

Good service and food

Customer review rating 4.3/5

Graham D. Business - 25/11/2019 Confirmed reviews ALL

Nice hotel, good staff and service.

Dear Mr.D., Warm Greetings From Novotel Pune!!! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is delightful to note that you had an exceptional overall stay. It is our utmost endeavor to ensure a flawless experience for our guests and we are glad that our team was able to 'wow' you with their efforts.Thank you again for sharing your experience. Warm Regards Sukhbir Singh, General Manager

Everything was good, services for breakfast can be better

Customer review rating 4.3/5

Amar Business - 25/11/2019 Confirmed reviews ALL

I enjoyed stay in Hotel. I understand that it becomes crowded in mornings

Dear Mr. H., Warm Greetings From Novotel Pune!!! We very much appreciate your comment regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Looking Forward to welcome you back. Warm Regards, Sukhbir Singh General Manager

Not so great

Customer review rating 4.3/5

Abhay Business - 24/11/2019 Confirmed reviews ALL

Staff less attentive during breakfast time. No water in glass even waiting for 10-15 mins. Less attentive during arrival or leaving hotel ; no help with baggage. Check in was good and comfortable. Dinner (snack bar) was average; require to bring up to Novotel standards in other part of world. Staff unable to explain nearby surroundings or market in proximity. Rooms are okay.

Dear Mr. S., Warm Greetings From Novotel Pune!!! I am sorry that your experience did not meet your expectations .Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and we hope that you will give us the opportunity to serve you better in the near future. Looking forward to host you again. Warm Regards, Sukhbir Singh General Manager

Good hospitality, Very Courteous Staff and a familu kind of an ambience. Kudos to the entire team !!

Customer review rating 4.3/5

N. D. Business - 23/11/2019 Confirmed reviews ALL

I stayed for a couple of days. The experience was amazing and went beyond my expectation form a Business hotel. The overall feeling I got was like staying with a family. !!

Dear Mr.D., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is delightful to note that you had an exceptional overall stay. It is our utmost endeavor to ensure a flawless experience for our guests and we are glad that our team was able to 'wow' you with their efforts. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for praising our hospitality and our staff. We look forward to welcome you back soon. Warm Regards Sukhbir Singh General Manager

Awesome experience, good service

Customer review rating 4.3/5

Nisha Couples - 23/11/2019 Confirmed reviews ALL

It was a great experience, service was quick.

Dear Mrs.G., Warm Greetings From Novotel Pune!! We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is delightful to note that you had an exceptional overall stay. It is our utmost endeavor to ensure a flawless experience for our guests and we are glad that our team was able to 'wow' you with their efforts. We look forward to welcoming you back soon! Warm Regards Sukhbir Singh General Manager
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