Novotel Pune Nagar Road Hotel 5 stars

Customer review rating (ALL Rating) 4.2/5 4,194 reviews

ALLSAFE approved hotel

Information message

Novotel Pune Nagar Road
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+ 19 Services

Hotel extras

  • 5-minute drive from Pune International Airport (PNQ)

  • 11,000 sqft of banqueting space - 1 ballroom, 6 meeting rooms can host from 10 to 400 guests

  • 1 multi-cuisine restaurant, 1 Bistro, 1 Patisserie and 2 Bars - 1 Pool side Bar & 1 Lobby Bar

  • Located in close proximity to the business district in Pune

  • 50% discount on second room for kids up to 16 years

Hotel location

Novotel Pune Nagar Road

Weikfield IT City Infopark
Viman Nagar
411014 pune
india

Fax: (+91)20/67056001

Check-in from 15h00

Check out up to 12h00

  • By plane

    Pune International Airport At 3km / 2 miles - Shuttle paying

  • By train

    PUNE STATION At 6.1km / 3.79 miles

GPS:18.558987, 73.910925

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

With modern, well designed rooms & suites offering option of king or twin beds, LED TV, minbar, tea, coffee machine, WIFI & access to fitness centre. Executive room offers additional facilities such as enhanced bathroom amenities, bathrobe, and slipper. Executive room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 414

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Pune Nagar Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,194 reviews

TripAdvisor Rating 4.5/5

2,025 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located and good service

Customer review rating 5.0/5

Venu K. Business - 14/01/2022 Confirmed reviews ALL

The hospitality is very good. The staff were very polite and have a good attitude while serving us. The rooms are clean.

Excellent Service and Excellent Value for Money

Customer review rating 5.0/5

Bhushan P. Business - 13/01/2022 Confirmed reviews ALL

My stay at Novotel was an excellent Experience, all my requests were accomodated by the Reception Desk. All staff was very mannered and prompt to assist. Especially Iftekar from Reception desk is a Legend in Customer Service. He seems to know intutively what will please the guests. He Gave me the best room and also a Complimentary Late Checkout. Room had all the Amenities required and any requests made by me were promptly handled. I will give Iftekar 11 points on the scale of 10 for his par excellence service, he really deserves a promotion!

Overall Ok stay. Food was delicious

Customer review rating 4.0/5

Suvi Families - 11/01/2022 Confirmed reviews ALL

overall good . Responsive time from staff was not upto the mark. Special request made at the time of online booking was not considered.

2nd floor pool facing rooms are awesome !!

Customer review rating 5.0/5

Manish Business - 10/01/2022 Confirmed reviews ALL

Overall feel of staying in hotel is nice. I stayed in a 2nd floor pool facing room, which has a balcony door that opens in pool and patio area- which is awesome. A little rush - however it was managed properly by the efficient staff. Buffet breakfast menu can be improved a little bit.

Great Stay

Customer review rating 4.5/5

Darshi Families - 10/01/2022 Confirmed reviews ALL

Yeah... Enjoyed the stay at Novotel Pune

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Pleasure

Customer review rating 5.0/5

Minee Families - 09/01/2022 Confirmed reviews ALL

Very pleased

Dear Ms. N., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Had issues with the service

Customer review rating 3.0/5

Divya M. Families - 09/01/2022 Confirmed reviews ALL

The breakfast morning was terrible, did not get proper eggs or tea. Service was very poor.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Room service very poor , delay to serve any thing .

Customer review rating 2.5/5

Sudhansu D. Business - 08/01/2022 Confirmed reviews ALL

average . food was good . Room service very poor .

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Yes, Location is good

Customer review rating 1.5/5

Raman K. Business - 06/01/2022 Confirmed reviews ALL

We go to Novotel because of the Brand Staff and response of Staff on courtesy was not that remarkable . I needed to integrate Novotel with my Bundle of nights for our Ongoing Project with GOI We are trying to couple up with next hotel also

Good Stay

Customer review rating 3.5/5

Kamalkishor Business - 05/01/2022 Confirmed reviews ALL

Good service, ambience, staff behaviour. Should do pest control on regular basis as we found cockroache in buffet area.

Dear Mr. D., Greetings from Novotel Pune! Thank you for staying with us. First and foremost I would like to sincerely apologize for the inconvenience during your stay. I would also like to thank you for bringing our attention into this matter. Your concern has been shared with the team and I assure you that we shall endeavour to better our service and guest experience. Our main aim is to delight all guests during their stay in Novotel Pune. We look forward to welcoming you back at Novotel Pune and assure you the best of the services in the future. Warm Regards, Sukhbir Singh General Manager

Good stay

Customer review rating 3.5/5

Kedar S. Couples - 05/01/2022 Confirmed reviews ALL

Things to improve 1. Guest welcome 2. Room service payment variety i.e by card or during check-out.. during room in dinning they insisted for payment during mid night 3. Luggage carriage

Dear Mr. s., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. Unfortunately, it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We have noted and appreciate for getting this matter into to our notice. We would be honored to have you return to our hotel in the near future. Warm Regards, Sukhbir Singh General Manager

good stay but the service is average.

Customer review rating 3.0/5

Rohan Families - 04/01/2022 Confirmed reviews ALL

The stay was good. However, the service was average. Dint expect from Novotel.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Well located

Customer review rating 3.5/5

Anonymous Business - 03/01/2022 Confirmed reviews ALL

Hotel service, location & Food are just perfect. Need to improve- midnight food menu, mattress was quite uncomfortable.

Dear Mr. B., Greetings from Novotel Pune! Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We have noted and appreciate for getting this matter into to our notice. We would be honoured to have you return to our hotel in the near future. Warm Regards, Sukhbir Singh General Manager

Great stay with great service

TripAdvisor rating 5.0/5

xerxesdastur 02/01/2022 TripAdvisor review

The Novotel is a great hotel to stay at. The suite was very well designed and was perfect for my family. The food at the lounge was very good and the staff are very friendly. Especially Jyoti the at the Front office was a joy to deal with.

Dear Guest, Greetings from Novotel Pune! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations and could make your trip one to remember. We look forward to welcoming you back to our hotel in the future. Warm Regards, Sukhbir Singh General Manager

Excellent Hygiene and comfortable stay

Customer review rating 4.5/5

Vivek K. C. Business - 01/01/2022 Confirmed reviews ALL

Over all good experience. Restaurant service need a slight improvement interns of table attenders presence

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. Unfortunately, it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We have noted and appreciate for getting this matter into to our notice. We would be honoured to have you return to our hotel in the near future. Warm Regards, Sukhbir Singh General Manager

It was wonderful experince during my stay

Customer review rating 4.5/5

Puneet S. Solo - 01/01/2022 Confirmed reviews ALL

your staff is very help full Miss Jyoti on reception helped me. my best wishes to your entire time.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Not satisfied

Customer review rating 2.0/5

Poonam Business - 31/12/2021 Confirmed reviews ALL

Lack of basic facilities bathroom slippers not provided even bath towels was not available

Dear Ms. N., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Hygiene factor

Customer review rating 2.0/5

Irshad S. Business - 31/12/2021 Confirmed reviews ALL

Towel over used served, no hand towel no soap replaced, being in Novotel brand not expected

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Nice stay

Customer review rating 3.5/5

Arshad S. Business - 30/12/2021 Confirmed reviews ALL

Good

Dear Mr. S., Thank you very much for sparing your valuable time to review us. We would be honoured to have you return to our hotel in the near future. Warm Regards, Sukhbir Singh General Manager

Okayish

Customer review rating 2.5/5

Avi Business - 30/12/2021 Confirmed reviews ALL

Very small rooms, not so clean! Limited amenities! Okayish experience! Very very close to the airport!

Dear Dr. A A., Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

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