Novotel Pune Nagar Road Hotel 5 stars 
Customer review rating 4.3/5 
3,702 reviews
ALLSAFE approved hotel
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Hotel extras
5-minute drive from Pune International Airport (PNQ)
11,000 sqft of banqueting space - 1 ballroom, 6 meeting rooms can host from 10 to 400 guests
1 multi-cuisine restaurant, 1 Bistro, 1 Patisserie and 2 Bars - 1 Pool side Bar & 1 Lobby Bar
Located in close proximity to the business district in Pune
50% discount on second room for kids up to 16 years
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Information message
Hotel location
Novotel Pune Nagar Road
Weikfield IT City Infopark
Viman Nagar
411014 pune
india
Check-in from 14h00
Check out up to 12h00
Our accommodation(s)
With modern, well designed rooms & suites offering option of king or twin beds, LED TV, minbar, tea, coffee machine, WIFI & access to fitness centre. Executive room offers additional facilities such as enhanced bathroom amenities, bathrobe, and slipper. Executive room promises comfort with access to Premier Lounge, complimentary Local Airport Transfers & breakfast, all day refreshments and cocktail hours in the evening and a range of in room facilities. Comfortable for Up to 2 adults and 1 children.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 9
Maximum size: 414 m²
Maximum capacity: 400 people
Maximum banquet capacity: 220 people
TripAdvisor Rating
1,894 reviews
Reservation Number KGNSCTXL - We are Unsatisfied
Customer review rating 2.0/5
Indrajeet C. Business - 08/04/2021 Confirmed reviews ALL
Dear Sir, This is a reference to our booking in your Novotel Hotel , Pune Nagar Road. Our Reservation Number was KGNSCTXL. We have secured this booking by giving credit card details and made payment for the stay on 3-4-2021 on the basis of your proforma Invoice. We also requested you to not take payment from guests as we have already paid it in advance. But still you hold the guest at the hotel as your Account team was not available on Sunday to confirm the payment. Due to your internal mismanagement our guest might miss their flight. It is not our fault that your account team is not available to confirm the payment on Sunday. You have taken full payment from Guest as well at the time of Check out and our guest has paid it as they don’t want to miss their flight. Now you are asking for their bank details to return the amount paid by them for their stay as you have received payment by twice . We have requested for not to take payment from the guest as this is company paid stay and your reservation desk has confirmed the same. We are really unsatisfied with your service and Hotel management team due to which we have lost the trust of the guest. We hope you will return their full amount which they have paid and the time of Check out and will apologies for the same. Thanking You
Customer review rating 4.0/5
Mohamedali B. Solo - 08/04/2021 Confirmed reviews ALL
The team took good care and all COVID-19 restrictions are in place.. Good experience overall. Thank-you!
Dear Mr.B., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager
Wel located
Customer review rating 4.0/5
Liv V. Business - 07/04/2021 Confirmed reviews ALL
Room serivxe bad
Dear Mr.V., We very much appreciate your comments regarding your stay at the Novotel Pune Nagar Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager
Was not very pleasent
Customer review rating 3.0/5
Abhilash M. L. Couples - 07/04/2021 Confirmed reviews ALL
Faced issue with in room dining services on Sunday morning. No-one was responding to our request neither the hotel was allowing outside food. Room cleanliness and other services were all fine. One more issue was at the difference in rate. The bill at the time of checkout and the amount that was charged to me were different. Almost 25% higher rates were charged on the total amount. I won't prefer Novotel for my future bookings.
Dear Ms.Varsha , Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager
WORST PATHETIC AND UNETHICAL PRACTICES DUE TO HIGH COST CUTTINGS
TripAdvisor rating 1.0/5 
husthegreat52 07/04/2021 TripAdvisor review
the hotel is open to all . i being an accor plus ( all member ) . knowing that the rates were low due to covid-19 they are on a spree of unethical malpractices like . not giving a welcome voucher to the member of accor staying in the hotel. charges on ordering cutlery like spoon or a fork or even a single plate. they are trying to remove their hotel cost expendutres via these practices and thugging thier in house guest. the manager has no answer during an arguement which i had and also thier in room dining manager was very rude and unpolite. please avoid this hotel . they lure you to book a room with their low prices online or on the accor app. but there are plenty of other options way better then novotel pune in the area with a slight higher price where they fulfill all the said promised services which are mandatory and also a right of the customer in house guest.
Dear Mr Mukadam, Thank you for taking the time to tell us about your experience at the Novotel Pune Nagar Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager
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