I eas charged an additional $58 which was because I changed the date of my stay due to covid restrictions. This was never explained to me. In addition I am a platinum accor member and there was no welcome gift, no upgrade and no complimentary soft drinks in my fridge. I rand the hotel about the additional cost yo my card and had no success. I am very unhappy.

After having to cancel our planed trip up the coast and return by the inland road we finally were able to take a short trip to Port Macquarie and then Tamworth. Our reception at the Mercure Centro was as usual extremely good. The room was perfect in every way and the restaurant was its usual high standard. Top marks to Management.

Three nights here in a comfortable room. Not over-spacious, particularly the bathroom which was very compact but otherwise all was good and has an excellent location with easy access to shopping and restaurants.

The hotel is in a handy location with secure underground parking. The rooms are quite good and quite spacious. All of the staff were very friendly and helpful. The restaurant was a bit cool as they had to have doors open for a function but the food was quite good and value for money.

The west side of the building faces a shopping centre entrance and garbage collection area. Trucks come at dawn and the banging and crashing starts immediately. Waiting trucks idle below your window while they wait. It is impossible to sleep. Empty lot to the east - that's the side to request.

We have stayed at Mercure Port Macquarie on many occasions for variou reasons and have never been dissapointed. Nice clean rooms , comfy beds and pleasant staff. It has become our bolt hold in Port when visiting.

We have stayed here at the Mercure Port Macquarie on many occasions previously. Due to the current pandemic we have been unable to travel thus a long time between stays. The Manager met us and signed us in. The restaurant was open for dinner, the first evening for a long time, and the meal was very good. The room was clean and tidy and sleep quality good. It was pleasant to see Colin back in the restaurant.

Had an overnight stay on our way back to Queensland. Restaurant closed due to low occupancy. Room was OK, dusty in areas and could been better decorated. Found a lovely bakery across the road for great coffee, bread amd pastries.

A convenient and comfortable stay in a clean location

Disappointed the restaurant was closed, nothing mentioned the closure when I booked on the Accor App.

Sad, Staff didn't want to honer my Accor benefits. Had to complain and raise it with a number of staff. One young man who delivered our dinner finaly perswaded management to deliver on our benefits. If it wasn't for him I wouldn't be coming back to your motel.

Comfortable rooms, good facilities and staff are always friendly and helpful

always a great place to stay, friendly staff , clean rooms can't wait to go back

We found the staff extremely friendly and attentive. Colin was so welcoming at Reception and certainly made our night with fun banter and exceptional service in the restaurant. He should be commended for his attitude and very friendly nature. The food was excellent. Our room was very comfortable and we would have no hesitation staying again.

I was very impressed from Booking stages to reception and in general my entire stay at Mecure Centro. I would recommend your accommodation without reserve for sure. Well Done !!