Mercure Centro Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.4/5 1,837 reviews

Mercure Centro Port Macquarie - Image 1
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Description

Hotel extras

  • Convenient location, right in the heart of Port Macquarie

  • Port Macquarie's only rooftop function bar with views of the Hastings River and Port Macquarie

  • 72 spacious accommodation rooms, each with premium bedding and private balcony

  • BIRDROCK Bar and Grill blends sophisticated dining with vibrant flavours and unmatched service

  • Buffet Breakfast served daily on the Waterline Terrace with Barista coffee available all day

Our accommodation(s)

Book this hotel
Room 1

Enjoy the extra comfort of a Superior Room along with great views from your balcony across the town centre or historic churches. This room offers 1 queen bed and sofa bed. Please advise if Sofa bed is required when booking.

  • Views:

    City View or Park view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 4 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
  • Views: City View or Park view or Pool side
  • Most of the accommodation: Balcony

Enjoy the extra comfort of a Superior Room along with great views from your balcony across the town centre or historic churches. This room offers 1 King Bed OR 2 single beds. Please advise if twin bedding is required when booking.

  • Views:

    City View or Park view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Traveling with a family. These spacious family suites are ideal for those passing through or looking for a longer stay. The room features a private balcony, 2 x King beds or 1 King and 2 singles and a sofa bed.

Max. number of persons
6
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Enjoy total indulgence! This room offers 1 king bed and double sofa bed , spa bath and private balcony with stunningviews over the town centre or historic churches. This room is perfect for that romantic getaway and big enough for the whole family.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.431179, 152.909576

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 72 rooms
  • 4 rooms for people with reduced mobility
  • 72 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Well-being

Outdoor Heated Pool

  • Outside
  • On site

Sports and leisure

Kayaking

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 80 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 9.31 € 15 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Birdrock Bar and Grill

Where prime steaks meet artisan cocktails in Port Macquarie. Inhouse guests of the Mercure Centro are welcome to use their Accor Plus dining discount. We highly recommend booking in advance online or calling our friendly staff!

Cooking style
Bar & Grill
Capacity
32
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Where prime steaks meet artisan cocktails in Port Macquarie. Inhouse guests of the Mercure Centro are welcome to use their Accor Plus dining discount. We highly recommend booking in advance online or calling our friendly staff!

Close to historic churches & beaches, the Mercure Centro Hotel makes a convenient & central location for any style of wedding celebration. The hotel's spacious function rooms present a sleek & contemporary setting with a relaxed & enjoyable atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,837 reviews

Customer review rating 4.0/5

Raymond T. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Chloe D. Families - Confirmed reviews ALL

Customer review rating 3.0/5

Lynette M. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Werner S. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Hayden A. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Chloe D. Families - Confirmed reviews ALL

Absolutely outstanding customer service from Annie on Reception. Before we even arrived, she went above and beyond to help us amend our booking and upgrade our room after an error on our end. We arrived late, and she was incredibly friendly, welcoming and accommodating, even helping us with options for storing our luggage. Our room was spacious, clean and very comfortable, but what really made our overall experience exceptional was the service we received from Annie. Nothing was too much trouble, and she genuinely provided some of the best customer service I’ve ever received. Annie is an absolute credit to the hotel!

Customer review rating 3.0/5

Lynette M. Couples - Confirmed reviews ALL

Would not recommend this motel

Customer review rating 4.0/5

Werner S. Families - Confirmed reviews ALL

Great location for an event we were attending. Access to good restaurants and theatre.

Customer review rating 0.5/5

Hayden A. Families - Confirmed reviews ALL

Service was average. Place clearly not up kept. Dirty, old, yesterday’s towels still in the swimming area. Feels like they haven’t maintained it for over a decade and still charging $400+ a night

Customer review rating 5.0/5

Jo-anne C. Couples - Confirmed reviews ALL

Had a lovely two night stay. Amazing staff. Very comfortable, spacious room in a great location, short walk to the central shopping district. Can also recommend the fabulous restaurant. Definitely on the list to stay for future visits.

Customer review rating 4.5/5

William T. Couples - Confirmed reviews ALL

Clean and tidy

Customer review rating 5.0/5

Peter W. Business - Confirmed reviews ALL

First time staying here and I was a bit apprehensive , after reading some bad reviews , but I could not be more surprised at how good this was. Right from the front desk to the staff in the restaurant to the room , cleanliness and the position it was all over the top excellent. Every staff member we had contact with were exceptional. A true credit to management to have a great team

Customer review rating 4.5/5

Nirnala W. Families - Confirmed reviews ALL

Had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, with a beautiful view. The staff were friendly and welcoming, and the overall service was excellent. The location was convenient and the atmosphere was relaxing. Overall, a great experience and I would happily stay here again. Highly recommended! ⭐⭐⭐⭐

Customer review rating 5.0/5

Jackie P. Couples - Confirmed reviews ALL

Room was roomy and comfortable. Balcony views across the park. Well stocked with amenities. Friendly staff.

Customer review rating 4.5/5

Leona S. Business - Confirmed reviews ALL

Restauraunt prices were a bit expensive, would like some cheaper options

Customer review rating 5.0/5

Alison R. Business - Confirmed reviews ALL

Thanks to your wonderful staff, particularly Sam for all they did to make it a great trip/training.

Customer review rating 4.0/5

Anneliis M. Couples - Confirmed reviews ALL

Reception and check in service was excellent. Rooms are clean and comfortable.

Customer review rating 4.0/5

Jennifer R. Couples - Confirmed reviews ALL

A good experience. Comfortable bed and nice room. The staff were very attentive and very helpful.

Customer review rating 3.0/5

Camilla B. Families - Confirmed reviews ALL

The sheets were rough and not that nice.

Customer review rating 3.5/5

Penelope O. Business - Confirmed reviews ALL

The staff were amazing, especially Mindy. Great people and great service. The room was comfortable, but the layout of the bathroom was terrible. The large vanity makes it difficult to get to the loo.

Customer review rating 2.5/5

David M. Families - Confirmed reviews ALL

We have stayed at this hotel over 20 times, yet every time we arrive we’re asked if we’ve stayed before. But at other Accor hotels, e.g. Sofitel Broadbeach, we’re welcomed back (16th Sept) even though we last stayed there 3 years back. Also, on both recent occasions (15th and 21st Sept) there was no water in our rooms. On the 15th we did not have the twin room we asked for and have always asked for for over 10 years (we did one eventually but the bedside tables were on the wrong side so the near bed was too close to the wall and thus the power point was behind the pillow. So, we moved them into the correct places). Also, I only found out the drinks vouchers were now on the app by asking - no one at Accor mentioned this (so I missed out at may stay in the Mercure Newcastle last month) - also, there were never any poached eggs for breakfast, they were not replenished until when we were about to leave, ie. after around 25-30 mins, surely someone could check for all food types. I assume you’re having staff issues

Customer review rating 2.5/5

Trevor R. Couples - Confirmed reviews ALL

Place is centrally located. It was a bit tired overall. Our room looked over a car park roof of the shopping centre next door which was not what was advertised. Breakfast was adequate. All right for an overnight stay.

Customer review rating 5.0/5

Ken P. Couples - Confirmed reviews ALL

Mindy was excellent on check in with all details covered, bar service was great, breakfast set up and staff very good, parking easy, and could not fault the room. Lift was always quickly available. The Mercure was spot on for what we needed and have to admit exceeded expectations. Check out process was made simple.

Customer review rating 2.5/5

Ted B. Couples - Confirmed reviews ALL

This is the second time in a row that we did not receive our complimentary drinks. Is this no longer a benefit for Gold Members that have been with Mecure for almost 30 years. Not much point being a Loyal Gold Member if there are no benefits

Other web-users rate our hotel

  • 683 reviews 9.4/10 Location
  • 984 reviews 7.1/10 Room
  • 978 reviews 9/10 Service
  • 7 reviews 6.7/10 WiFi
  • 448 reviews 6.7/10 Cleanliness
  • 270 reviews 5.4/10 Breakfast
  • 204 reviews 4.8/10 Value
  • 203 reviews 5.3/10 Amenities

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