Mercure Centro Port Macquarie 4 stars

Everyone was very helpful as we and many other people had to extend our stay because of the flooding. All staff were helpful and did their best, with limited staff and circumstances. Well done.

I feel that a $70 a night increase is rather excessive from my previous stay in a Queen standard to this stay in a Queen Spa room. I also reported a torn and mouldy main curtain. Overall , I enjoyed my stay and would book again.

We booked to stay 3 nights at Mecure Port Macquarie and had to extend it to 6 nights because of the floods. We were made very welcome and supported during this time and the staff were fantastic even though they were short staff because of the floods.

Accomodation was good. Spacious rooms. My main complaint would be pillows. They were all different mainly like sleeping on nothing. Need at least 2/3 pillows to be comfortable. Although a nice stay it was also a forced stay due to floods.

Again we could not fault the service or food. We will stay again on our next trip.

Driving from Gold Coast to Sydney, Port Macquarie offers a good break. The Mercurei is well located in town close to everything. the Hotel is welcoming. the staff friendly and helpful. the food and drinks bar accommodating. the premises clean.A hassle free relaxing place to stay.

Great location, family friendly, clean and tidy. Good service. Would definitely stay at the Mercure again. Thank you!

Overnight stay during road trip. The room was average, bathroom so tiny it was difficult to even use the toilet. Save water notes everywhere, but recent rainfall should have eased any water restrictions for the entire area. The room was clean, a bit of a musty smell however and the fridge so small, it wasn't suitable for allowing much to be placed in it, the freezer compartment was ridiculous. Even though the room was only needed for one night, value for money was indicative of most of the Motels I have stayed at in Port Macquarie. That is, very poor accommodation overall and not good value for money. The restaurant pricing was also over the top, convenient yes, for people wanting not to go outside, but really, for the meals offered, it was way too expensive and again, not sure what the idea is to lure guests to "eat in ". No toaster, but tea/coffee available. I won't stay here again.

Pleasant and healthful staff

Have stayed at Mercure Centro Port Macquarie several times and they never fail to deliver a very pleasant stay. The staff are very welcoming, friendly and nothing is too much trouble. The food and service in the restaurant is superb. Highly recommend this hotel and looking forward to our next stay.

Comments: my recent stay at the mercure was extremely disappointing. Upon booking the room, I called the hotel itself to ensure that an additional bed (single bed, rather than trundle/fold out lounge) would be in my room. I was assured this would happen and continued with the booking. I then called ahead of my booking on the Saturday at 9am to again confirm that the third bed would be in our room. I was again assured by the receptionist that a single bed and queen bed would be in the room I had booked. Upon my arrival, I entered my room to only find a queen bed. I phoned reception to question this as I had phoned twice by now and was told both times I would have a queen and single bed. I was then informed, after having payed and carried all luggage up to the room that this was not possible and would only be able to have the trundle bed/lounge made up. If having known this was the case I would not have gone ahead with my booking. This is extremely disappointing after paying quite a high price for the room.

Staff made you feel welcome from the first contact. Accommodation and facilities first class, restaurant food and service first class. Bar staff friendly and helpful with their service. Pool area clean and sheltered from wind.

I been staying in this hotel everytime I travel for work, but this stay didn’t met my expectations compared to previous stays.

Good service. quiet location BUT RESTRAUNT VERY VERY EXPENSIVE

The best part of the stay was our evening meal at the restaurant