Mercure Centro Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.4/5 1,829 reviews

Mercure Centro Port Macquarie - Image 1
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Description

Hotel extras

  • Convenient location, right in the heart of Port Macquarie

  • Port Macquarie's only rooftop function bar with views of the Hastings River and Port Macquarie

  • 72 spacious accommodation rooms, each with premium bedding and private balcony

  • BIRDROCK Bar and Grill blends sophisticated dining with vibrant flavours and unmatched service

  • Buffet Breakfast served daily on the Waterline Terrace with Barista coffee available all day

Our accommodation(s)

Book this hotel
Room 1

Enjoy the extra comfort of a Superior Room along with great views from your balcony across the town centre or historic churches. This room offers 1 queen bed and sofa bed. Please advise if Sofa bed is required when booking.

  • Views:

    City View or Park view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 4 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
  • Views: City View or Park view or Pool side
  • Most of the accommodation: Balcony

Enjoy the extra comfort of a Superior Room along with great views from your balcony across the town centre or historic churches. This room offers 1 King Bed OR 2 single beds. Please advise if twin bedding is required when booking.

  • Views:

    City View or Park view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Traveling with a family. These spacious family suites are ideal for those passing through or looking for a longer stay. The room features a private balcony, 2 x King beds or 1 King and 2 singles and a sofa bed.

Max. number of persons
6
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Enjoy total indulgence! This room offers 1 king bed and double sofa bed , spa bath and private balcony with stunningviews over the town centre or historic churches. This room is perfect for that romantic getaway and big enough for the whole family.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.431179, 152.909576

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 72 rooms
  • 4 rooms for people with reduced mobility
  • 72 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Boutiques/shopping

Beauty salon

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Well-being

Outdoor Heated Pool

  • Outside
  • On site

Sports and leisure

Kayaking

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 80 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 9.27 € 15 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Birdrock Bar and Grill

Where prime steaks meet artisan cocktails in Port Macquarie. Inhouse guests of the Mercure Centro are welcome to use their Accor Plus dining discount. We highly recommend booking in advance online or calling our friendly staff!

Cooking style
Bar & Grill
Capacity
32
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Where prime steaks meet artisan cocktails in Port Macquarie. Inhouse guests of the Mercure Centro are welcome to use their Accor Plus dining discount. We highly recommend booking in advance online or calling our friendly staff!

Close to historic churches & beaches, the Mercure Centro Hotel makes a convenient & central location for any style of wedding celebration. The hotel's spacious function rooms present a sleek & contemporary setting with a relaxed & enjoyable atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,829 reviews

Customer review rating 3.5/5

Peter L. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Eric G. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Nick M. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Leeanne O. Business - Confirmed reviews ALL

Customer review rating 4.0/5

William M. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Eric G. Couples - Confirmed reviews ALL

We wanted a comfortable clean and tidy hotel for a few days in Port Macquarie. The Mercure easily met the need

Customer review rating 3.5/5

Nick M. Business - Confirmed reviews ALL

location was good, not far from the event i had to attend. And on another positive, i was permitted to leave the car in the basement until i had to leave after lunch. A few issues, the carpet floor is dirty, which i noticed when i walked over it with my socks; you can smell the carpet in the hallways but it's the smell of the scent to cover up the smell; you can hear the person in the next room; oddly, a clean towel is hanging near where the toilet roll is located; and the lift was not working properly, at one stage i pushed the buttons a few times and none worked - so i decided i get out of the lift, then i pushed the button again for the lift to come and then when i got in, it worked again.

Customer review rating 1.0/5

Leeanne O. Business - Confirmed reviews ALL

the motel was most disappointing; the carpets had a musty smell; it was an eyesore and the facilities ie the restaurant staff were not barista trained therefore the coffee that charged was not worth it.

Customer review rating 4.0/5

William M. Couples - Confirmed reviews ALL

Front office and restaurant and bar staff are always helpful.

Customer review rating 4.0/5

Stanley S. Friends - Confirmed reviews ALL

We would use it again

Customer review rating 4.5/5

Genevieve B. Business - Confirmed reviews ALL

Was a comfortable, clean, aesthetic, modern home away from home while traveling for work. Nice a spacious, tv had a good location to the bed and to lounge chairs.

Customer review rating 3.0/5

Lloyd M. Couples - Confirmed reviews ALL

Overcharges accor discount not being applied. Staff require more training

Customer review rating 4.0/5

Bev C. Couples - Confirmed reviews ALL

There is no parking space available while checking in so we had to drive around the block until we found an available parking space. We had paid $15 per night for parking so once checked in we were able to access the underground carpark. The room was a reasonable size but the bathroom was very small. We had wet weather during our stay and the towels didn’t dry so we wanted a change of towels. We put out the sign asking for our room to be serviced but the towels weren’t changed as we had left them hung up. As there was no information about towels not be changed unless they were left on the floor we were not aware and had to ring housekeeping for a change of towels which was done promptly. The bed was comfortable and the TV allowed us to easily cast streamed content from our phones. We liked that we were centrally located so could easily walk to cafes, restaurants and the coastal walk. Overall we were satisfied with our stay.

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

Good stay

Customer review rating 5.0/5

Trudy R. Families - Confirmed reviews ALL

Staff were friendly, helpful and very pleasant. We felt very looked after from check in until check out. We were given a room upgrade and it was amazing. Breakfast was delicious as well. We look forward to our next stay at Mercure Centro.

Customer review rating 5.0/5

Yusuke T. Solo - Confirmed reviews ALL

I booked the hotel in the end of March for an Ironman Port Maquaire which is my first time Ironman and long journey from Sunshine Coast. The best receptionist Carla helped me since March. She gave me for athlete's gifts, called a taxi and considerate service. The hotel to the check in and race place is comfortable location by walk.

Customer review rating 4.0/5

Julia W. Solo - Confirmed reviews ALL

Easy walking distance to finish line, bike course and run course. Had a welcome goody bag including eye mask and earplugs for everyone doing IM and 70.3 and provided free bananas the morning of the race. So thoughtful and so friendly!

Customer review rating 2.0/5

John W. Business - Confirmed reviews ALL

Great staff, but hotel has evidence of cost cutting, from the half bottle of wine (used to be always a big one) and the substandard chocolates left in the room to the pared down breakfast offering. Restaurant food is good. But must stress staff are excellent. Shower recess was dirty with defective grouting and rust around door, see photos enclosed.

Customer review rating 4.0/5

Jessica S. Families - Confirmed reviews ALL

A comfortable and clean stay in a very central location.

Customer review rating 5.0/5

Anita A. Families - Confirmed reviews ALL

The room was so incredibly clean and spacious. The location is great and parking was very easy. Breakfast was delicious

Customer review rating 4.5/5

Thomas E. Families - Confirmed reviews ALL

Miscued our booking, manager allowed flexibility as regular customers, lovely upgrade, very comfortable stay and great service

Customer review rating 4.0/5

Jayne D. Couples - Confirmed reviews ALL

Lovely room upgrade, the lady in the restaurant, needs, a little better manners, leaning over to give us salt and pepper. And the girls and chef should tie there hair back properly, while serving and cooking food for breakfast.

Customer review rating 3.0/5

James M. Families - Confirmed reviews ALL

Location was good - close to food outlets and other shops. Property looks "tired", e.g. shower door frame rusting.

Customer review rating 4.5/5

Roger L. Couples - Confirmed reviews ALL

Quick and easy book-in and comfortable rooms

Other web-users rate our hotel

  • 659 reviews 9.5/10 Location
  • 956 reviews 7.2/10 Room
  • 961 reviews 9.1/10 Service
  • 6 reviews 7.1/10 WiFi
  • 428 reviews 6.7/10 Cleanliness
  • 267 reviews 5.5/10 Breakfast
  • 201 reviews 4.7/10 Value
  • 195 reviews 5.2/10 Amenities

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