Mercure Centro Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 2,085 reviews

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103 William Street, 2444 PORT MACQUARIE, Australia

Description

Hotel extras

  • Convenient location, right in the heart of Port Macquarie

  • Port Macquarie's only rooftop function bar with views of the Hastings River and Port Macquarie

  • 72 spacious accommodation rooms, each with premium bedding and private balcony

  • Restaurant Synergy known for its seasonal menus taking full advantage of fresh local produce

  • Flexible ground floor function spaces with terrace, breakout areas and natural lighting

Our accommodation(s)

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Hotel location

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.431179, 152.909576

Telephone
Fax +61 2 6583 0831

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,085 reviews

TripAdvisor Rating  4.0/5  1,167 reviews

A great place to stop when travelling.

Customer review rating 4.5/5

Greg W. Couples - Confirmed reviews ALL

The staff made us welcome and truly looked after us. The room was excellent. A good night’s sleep and enjoyable meals. Look forward to returning to Mercure Centro.

Central location, well presented, quiet, but strong perfume throughout

TripAdvisor rating 4.0/5

Anna S TripAdvisor review

Stayed a night in July due to Qantas flight cancellation. This was at the end of a work trip. It was a busy evening due to cancelled flights and school holidays. Good location close to centre of town and shops. There are car spots outside for pick-up/drop off and taxis. Small reception area. Often may need to wait in queue. Staff are polite and efficient. Key to tap to gain access to the door is temperamental- doesn’t always work well. Room is reasonably spacious (it’s all subjective, isn’t it? Others have said it’s small). I got a queen room on level 1. Not the greatest location but probably one of their few remaining vacant rooms. Convenient in that I don’t need to wait for the lift. Despite being on 1st floor and near reception, the walls are great at being sound-proof. Being on 1st (ground) floor also meant no views from balcony- just high fence and wall. The balcony opens to the terrace- tables and chairs for patrons of the restaurant? And pool access. Room itself is clean, tidy, all the usual amenities- tea/coffee/kettle, cups, mini bar fridge, ironing board, hair dryer. Comfortable bed with an assortment of pillows (different firmness and height). Extra pillows and blankets in the cupboard. There’s a desk and 2 chairs, lounge chair. Quality block-out curtains. Bathroom has hand wash, body lotion, shampoo, conditioner, body wash in large pump pack. These products are heavily perfumed, as is the room itself (and reception/whole building?), which I wasn’t fond of (indoor air-pollution often times is worse than outdoor air-pollution). Large TV with no Netflix (unless you log in your own account) but has pre-loaded movies, many of which are recent. Unfortunately the TV settings (eg brightness) can’t be changed. Comfortable shower. Wardrobe with clothes hangers. Full-length mirror (surprisingly not always provided in accommodations). There were plenty of power points – at least 10. Desk lamp, bedside lamps, wall lights, ceiling lights. I usually prefer dim lighting at night, so pay attention to this and leave such remarks. I ordered room service and the meal was delivered promptly. $5 service fee applies in addition to the costs. I had no issues with wifi. As the flight next day is late, I asked for a late check-out and was offered 11am. Overall, pleasant experience. Just wish the place smelt of fresh air instead of air-fresheners/perfume. To open leave the balcony door open would’ve been too cold (and unsafe?).

Missing key room items

Customer review rating 1.5/5

Jason Families - Confirmed reviews ALL

Room was ok , just ok. Bathroom was of a size you couldn’t swing a cat in there. No microwave in room as has become standard in similar hotels . Ducted heating/ cooling was difficult to control with no booklet. We couldn’t work out how to switch between heating and cooling .Would have preferred split system

It’s all in the little details

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Service was great upon arrival. Only issue was the room. I requested for a sofa bed not expecting much comfort but after a night’s rest I was beyond uncomfortable. I chose not to make a fuss as I had two young kids but the quality of the sofa bed needs to be checked and tested if they want to continue to offer to guests. I would have opted for two beds than a sofa bed if I had known my night’s rest would’ve been ruined.

Lovely well located property, clean rooms. Excellent restaurant.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

This was an overnight stay in a lovely property set in the middle of Port Macquarie. The room was very clean and the staff were good. The in-house restaurant was first class and was great value using the Accor All card with the discount. The only disappointment was receiving just one drink voucher, which apparently is the rule, but at every Accor property I’ve stayed in, they’ve offered two, one for each person in the room. The buffet breakfast was the usual fare, not piping hot, but the staff were regularly topping it up, it just went cold quickly. The in house dog, Belle, was adorable and a lovely touch with her little bed in the foyer. Overall, a pleasant stay and I’d return.

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Other web-users rate our hotel

  • 607 reviews 9.5/10 Location
  • 1,031 reviews 7.5/10 Room
  • 1,058 reviews 9.1/10 Service
  • 9 reviews 9.6/10 WiFi
  • 461 reviews 6.9/10 Cleanliness
  • 428 reviews 7.2/10 Food
  • 229 reviews 6.1/10 Breakfast
  • 203 reviews 5.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.