Room was clean however bathrooms need upgrading as the room between the shower, toilet and vanity is literally impossible for comfort. Check in was friendly however very blasé. We paid extra for robes, slippers and extras including coffee vouchers but had to call to reception to ask for them. They said they had new staff… ok granted but I still never got the coffee vouchers. We also ate in the restaurant where we have previously. Hubby’s meal was spot on though mine was ordinary. Good for a stopover, and lucky we could use our NSW accomm vouchers as the difference between $189 and $233 you really couldn’t tell

We had a two night stay in a great room, and were upgraded due to our Platinum status. The large bathroom and spa were much appreciated. The breakfast in the dining room was delicious, and served promptly.

Staff were most pleasant and very helpful

Despite numerous calls to reception nothing could be done in relation to the noise spoiling our sleep for the night this was our 1st holiday in 4 years following my wife's battle with cancer and a bone marrow transplant.

We asked to upgrade to a room with a bath. The staff worked through the bookings, eventually allocating an appropriate room for our stay. Very thankful to all involved and we were pleased with the room. A pleasant few days. Thank you.