Mercure Centro Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 2,148 reviews

Best price
guarantee
Mercure Centro Port Macquarie - Image 1
Mercure Centro Port Macquarie - Image 2
Mercure Centro Port Macquarie - Image 3
Mercure Centro Port Macquarie - Image 4
103 William Street, 2444 PORT MACQUARIE, Australia

Description

Hotel extras

  • Convenient location, right in the heart of Port Macquarie

  • Port Macquarie's only rooftop function bar with views of the Hastings River and Port Macquarie

  • 72 spacious accommodation rooms, each with premium bedding and private balcony

  • BIRDROCK Bar and Grill blends sophisticated dining with vibrant flavours and unmatched service

  • Buffet Breakfast served daily on the Waterline Terrace with Barista coffee available all day

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.431179, 152.909576

Telephone
Fax +61 2 6583 0831

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Birdrock Bar and Grill

Where prime steaks meet artisan cocktails in Port Macquarie. Inhouse guests of the Mercure Centro are welcome to use their Accor Plus dining discount. We highly recommend booking in advance online or calling our friendly staff!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,148 reviews

TripAdvisor Rating  4.1/5  1,176 reviews

Customer review rating 4.0/5

Sharon E. Friends - Confirmed reviews ALL

I booked through Mercure website but my booking wasn't in reservations. A phone call I made before I arrived alerted me to the issue. Lucky I had my reservation confirmation email. Staff were very helpful and juggled rooms to accommodate by booking. Room was well appointed and clean. Very good location, close to shops and restaurants. I disagree with having to pay extrafor secure parking though. This should be included. There appeared to be plenty of parking available.

Customer review rating 3.5/5

Ross M. Couples - Confirmed reviews ALL

Couple weekend away was great. Nearby Lobster dinner and local theatre were excellent. Room was adequate although a bit run down with noisy bed. There was hint of unventilated room but leaving balcony open fixed problem. Dirty towel (folded with makeup stains in centre, probably missed by staff) was quickly replaced. Staff were friendly and quick to help. Buffet breakfast was expensive for what was offered but ok. Disappointed that real coffee wasn't included in breakfast buffet cost.. Overall we were satisfied but will stay elsewhere next time.

Customer review rating 4.0/5

Frank S. Couples - Confirmed reviews ALL

On arrival warm helpful from reception staff. We arrived early but room was ready for us.

Customer review rating 4.5/5

Paul B. Families - Confirmed reviews ALL

Easy to deal with and room was great

Customer review rating 1.0/5

Nicky D. Couples - Confirmed reviews ALL

My husband and I stayed at your hotel over the weekend, having travelled from Newcastle to attend a family event. We booked a spa room, looking forward to a comfortable and relaxing stay. Unfortunately, we were disappointed to find that on both evenings of our stay, the water in our room was only lukewarm. This issue significantly impacted our experience, particularly as we had specifically chosen a room with a spa bath. We raised the issue with the front desk on Saturday evening and appreciated the offer to move to another room. However, we were advised that the new room likely shared the same hot water system, and as such, the issue would persist. Given this, we did not see the benefit of relocating. While your staff were polite and tried to assist, the fact remains that our stay did not meet expectations. Lukewarm showers and an unusable spa are not acceptable for the rate paid or the standard associated with the Mercure brand. We hope you will take this feedback seriously and address the hot water issues to prevent future guest dissatisfaction. We would also appreciate appropriate compensation or a gesture of goodwill in recognition of our unsatisfactory experience.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 726 reviews 9.6/10 Location
  • 1,118 reviews 7.3/10 Room
  • 1,124 reviews 9.1/10 Service
  • 9 reviews 9/10 WiFi
  • 497 reviews 7.2/10 Cleanliness
  • 458 reviews 7.4/10 Food
  • 280 reviews 6.6/10 Breakfast
  • 231 reviews 5.5/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Port Macquarie

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.