Mantra The Observatory Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,628 reviews

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Description

Hotel extras

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach

Our accommodation(s)

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Room 1

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Take a refreshing dip in our indoor mineral pool, sweat it out in the sauna, or enjoy a long soak in our heated spa and relax into your holiday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,628 reviews

Customer review rating 0.5/5

Warwick-john B. Couples - Confirmed reviews ALL

Thank you for your feedback. I'm really disappointed to hear that your stay did not meet your expectations. Guest feedback is invaluable in helping us identify areas where we can improve. We regret that your experience did not reflect the standard we aim to deliver and will ensure your comments are shared with our management team and owners for review. We wish you all the best with your future travels. Warm Regards, Ashleigh

Customer review rating 4.0/5

Jason V. H. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location and found our arrival and check-out service to be friendly and welcoming. We also appreciate your comments regarding the condition of the apartment. We are sorry to hear that aspects of the accommodation, including the bathroom and mould concerns, did not meet your expectations. Please be assured that this feedback has been noted and will be shared with our maintenance and housekeeping teams for review, as maintaining a comfortable and well-presented environment for our guests is extremely important to us. Thank you again for staying with us at Mantra the Observatory. We hope to have the opportunity to welcome you and your family back in the future. Warm Regards, Ashleigh

Customer review rating 2.5/5

Guy G. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are sorry to hear that your accommodation did not meet your expectations. We appreciate your comments regarding the condition of the unit and understand the importance of maintaining our apartments to a high standard. Feedback such as yours is invaluable as we continue to work with owners to invest in improvements across the property to enhance the guest experience. Thank you again for your feedback and for choosing to stay with us at Mantra the Observatory. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm Regards, Ashleigh

Customer review rating 5.0/5

Daniel G. Business - Confirmed reviews ALL

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our central location and found everything within easy walking distance during your stay. It's great to know you had a positive experience with us. We hope that on your next visit you'll have the opportunity to enjoy one of our self-contained apartments with kitchen facilities, giving you even more flexibility and comfort during your stay. We look forward to welcoming you back to Mantra The Observatory again soon. Warm Regards, Ashleigh

Customer review rating 5.0/5

Zenna T. B. Business - Confirmed reviews ALL

Thank you for your kind feedback. We are delighted to hear that you enjoy staying with us and that our beautiful location and views continue to make your visits memorable. It is especially rewarding to know that we can provide a comfortable and reliable experience each time you travel for work. We truly appreciate your continued support and look forward to welcoming you back to Mantra The Observatory again soon. Warm Regards, Ashleigh

Other web-users rate our hotel

  • 701 reviews 9.6/10 Location
  • 1,203 reviews 8.1/10 Room
  • 547 reviews 9/10 Service
  • 32 reviews 4.9/10 WiFi
  • 386 reviews 7.5/10 Cleanliness
  • 138 reviews 9.3/10 Pool
  • 23 reviews 6.4/10 Breakfast
  • 8 reviews 1.1/10 Bar

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