Mantra The Observatory Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,570 reviews

Mantra The Observatory Port Macquarie - Image 1
Mantra The Observatory Port Macquarie - Image 2
Mantra The Observatory Port Macquarie - Image 3
Mantra The Observatory Port Macquarie - Image 4
40 William Street, 2444 PORT MACQUARIE, Australia

Description

Hotel extras

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

3 Bedroom Penthouse Deluxe

Photo out of - 3 Bedroom Penthouse Deluxe

Our three bedroom penthouse apartment offers the ultimate in luxury with 3 bathroom, 2 living areas. This penthouse apartment is ideal for families, 2-3 couples or small groups looking to getaway together in style!

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 208 m² / 2238 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Refrigerator/freezer

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 6 pers. max
  • 208 m² / 2238 sq ft
  • Bedding 2 x King size bed(s) and 2 x Single bed(s)
  • Views: Ocean/Sea view
See availabilities

Enjoy stunning 180-degree views from a spacious balcony with BBQ, sun lounges, and outdoor seating overlooking Town Beach. Rear balconies showcase hinterland and coastline views. Features two modern bathrooms.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 140 m² / 1506 sq ft

Bedding

Single bed(s) x2

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

1 Bedroom Ocean View Apartment

Photo out of - 1 Bedroom Ocean View Apartment

Spacious in design and offers dual views over Town Beach and Rotary Park. Your home away from home, this apartment is self contained with a full gourmet kitchen with coffee capsule machine, spacious balcony where you can enjoy a beverage.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 75 m² / 807 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Garden Terrace Apartment

Photo out of - 2 Bedroom Garden Terrace Apartment

Beautifully appointed with 2 bedrooms and 2 bathrooms, the 2 Bedroom Garden Terrace Apartment has stair access only. Garden terraces have modern furnishings with full kitchen, laundry and multiple outdoor balconies. Stair access only.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
4
Area
From 120 m² / 1291 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Park View Apartment

Photo out of - 2 Bedroom Park View Apartment

You will be spoilt with views over Rotary Park and the ocean from your private balcony. The apartment is poised with contemporary furnishings, a full kitchen with coffee capsule machine, laundry facilities, bathroom and multiple outdoor balconies.

  • Views:

    Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 118 m² / 1270 sq ft

Bedding

Joinable bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Ocean View Apartment

Photo out of - 2 Bedroom Ocean View Apartment

Designed with modern furnishings including a full gourmet kitchen with coffee capsule machine and multiple outdoor balconies boasting stunning views of Town Beach and Rotary Park. Ideal for families wanting a bit of luxury.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 100 m² / 1076 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Deluxe Oceanview Apartment

Photo out of - 2 Bedroom Deluxe Oceanview Apartment

The 2 Bedroom Deluxe Ocean View Apartment is comprised of the 1 Bedroom Ocean View Apartment and an Ocean View Hotel Room with shared foyer and interconnecting balcony, making it perfect for couples or friends travelling together.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 100 m² / 1076 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

3 Bedroom Park View Apartment

Photo out of - 3 Bedroom Park View Apartment

Overlooking parkland from your spacious balcony, you will love the fresh breezes and natural outlook this self contained apartment offers. The 3 Bedroom Park View is perfect for families and friends travelling together with ample bedding for all.

  • Views:

    Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 152 m² / 1636 sq ft

Bedding

Single bed(s) x2

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

3 Bedroom Oceanview Apartment

Photo out of - 3 Bedroom Oceanview Apartment

Inclusive of a 2 Bedroom Ocean View Apartment and an Ocean View Hotel Room with a shared foyer, the apartment offers contemporary design throughout and boasts a full kitchen, 2 bathrooms and laundry facilities.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 134 m² / 1442 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • 43'/109 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

Telephone
Fax +61 2 6586 8888
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 80 rooms
  • 36 connecting rooms
  • 85 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Complementary Self Service Laundry

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

Snack and beverage machine

  • Snack and beverage machine

Well-being

Indoor Pool

  • Covered
  • On site
  • On site
  • Indoor parking
  • Private
  • 80 parking spaces
  • Max Limited Height: 2 m / 6.55 ft

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Pool

Photo out of - Pool

Take a refreshing dip in our indoor mineral pool, sweat it out in the sauna, or enjoy a long soak in our heated spa and relax into your holiday.

Indoor Pool

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

Access & Security

  • Pool areas wheelchair accessible
  • Ramp access
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 0.91 m / 3 ft
  • Pool Depth Max: 1 m / 3.27 ft
  • Pool Size Min: 1.2 m / 3.94 ft
  • Pool Size Max: 19 m / 62.34 ft

Take a refreshing dip in our indoor mineral pool, sweat it out in the sauna, or enjoy a long soak in our heated spa and relax into your holiday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,570 reviews

Customer review rating 3.0/5

Amber W. Couples - Confirmed reviews ALL

Thank you for taking the time to share such detailed feedback. I’m pleased to hear you found our location convenient and our reception team friendly and helpful. I’m sorry, however, that the apartment did not meet your expectations in terms of privacy and overall comfort. You booked one of our Courtyard Tower Apartments, which are positioned within the courtyard of the property, with apartments facing each other across the central area. I appreciate that this means the outlook and level of privacy can be different from our ocean-facing accommodation, and I’m sorry this wasn’t what you had anticipated. We have noted your feedback and will reach out to the owner to discuss your recommendations. We also understand your comments regarding the additional night rate. Rates can vary depending on demand and availability, particularly as we move into peak periods, although I appreciate that the difference you experienced was substantial. Thank you again for your feedback. We appreciate you taking the time to share your experience and the suggestions you have provided. Warm regards, Ashleigh

Customer review rating 5.0/5

Peter S. Couples - Confirmed reviews ALL

Thank you for your wonderful review and thank you for being a valued ALL Accor Classic member. We’re delighted to hear you enjoyed our fantastic beachfront location, friendly team and convenient parking. It’s also wonderful to know our team was able to assist with your booking and that you found the hotel well maintained. We truly appreciate your kind feedback and recommendation and look forward to welcoming you back to Mantra the Observatory again soon. Warm regards, Ashleigh

Customer review rating 4.5/5

Donna M. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are delighted to hear you found your stay at Mantra the Observatory clean and comfortable, and that our team provided efficient and polite service. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Ashleigh

Customer review rating 2.0/5

Erin V. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. I’m very sorry to hear that the bathroom was not presented to the standard you expected. We pride ourselves on the cleanliness and presentation of our accommodation, so I would appreciate the opportunity to understand what you found and have this followed up with our housekeeping team. We are also sorry that the overall experience did not represent the value you were expecting. We appreciate your comments regarding the lack of complimentary drinking water and understand that these small details can influence the overall experience. If you’re willing to provide any further details about the bathroom, I would be grateful, as this will allow us to investigate the matter properly. Warm regards, Ashleigh

Customer review rating 4.0/5

Jason T. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the spacious room and had a pleasant stay. We completely understand your comments regarding the stairs. Our Garden Terrace Apartments are the only accommodation type without lift access, while we do have other room types with lift access that may be better suited for a future stay. We also appreciate your feedback regarding the $100 pre-authorisation at check-in. This is a common hotel practice used to confirm that the card is active and that funds are available should there be any additional charges during the stay. The hold is released following departure, subject to any outstanding charges. We hope to have the opportunity to welcome you and your family back to Mantra the Observatory again soon. Warm regards, Ashleigh

Thank you for taking the time to share such detailed feedback. I’m pleased to hear you found our location convenient and our reception team friendly and helpful. I’m sorry, however, that the apartment did not meet your expectations in terms of privacy and overall comfort. You booked one of our Courtyard Tower Apartments, which are positioned within the courtyard of the property, with apartments facing each other across the central area. I appreciate that this means the outlook and level of privacy can be different from our ocean-facing accommodation, and I’m sorry this wasn’t what you had anticipated. We have noted your feedback and will reach out to the owner to discuss your recommendations. We also understand your comments regarding the additional night rate. Rates can vary depending on demand and availability, particularly as we move into peak periods, although I appreciate that the difference you experienced was substantial. Thank you again for your feedback. We appreciate you taking the time to share your experience and the suggestions you have provided. Warm regards, Ashleigh

Customer review rating 5.0/5

Peter S. Couples - Confirmed reviews ALL

The location of the hotel is across the road from a patroled beach.The staff were friendly. The hotel parking was excellent.

Thank you for your wonderful review and thank you for being a valued ALL Accor Classic member. We’re delighted to hear you enjoyed our fantastic beachfront location, friendly team and convenient parking. It’s also wonderful to know our team was able to assist with your booking and that you found the hotel well maintained. We truly appreciate your kind feedback and recommendation and look forward to welcoming you back to Mantra the Observatory again soon. Warm regards, Ashleigh

Customer review rating 4.5/5

Donna M. Couples - Confirmed reviews ALL

clean efficient and polite

Thank you for taking the time to share your feedback. We are delighted to hear you found your stay at Mantra the Observatory clean and comfortable, and that our team provided efficient and polite service. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Ashleigh

Customer review rating 2.0/5

Erin V. Business - Confirmed reviews ALL

Bathroom dirty - no water to drink - for an extra $40 i would prefer to stay at the Rydges

Thank you for taking the time to share your feedback. I’m very sorry to hear that the bathroom was not presented to the standard you expected. We pride ourselves on the cleanliness and presentation of our accommodation, so I would appreciate the opportunity to understand what you found and have this followed up with our housekeeping team. We are also sorry that the overall experience did not represent the value you were expecting. We appreciate your comments regarding the lack of complimentary drinking water and understand that these small details can influence the overall experience. If you’re willing to provide any further details about the bathroom, I would be grateful, as this will allow us to investigate the matter properly. Warm regards, Ashleigh

Customer review rating 4.0/5

Jason T. Families - Confirmed reviews ALL

Great place to stay!! Only wish we had an elevator to access our room Instead of stairs only.

Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the spacious room and had a pleasant stay. We completely understand your comments regarding the stairs. Our Garden Terrace Apartments are the only accommodation type without lift access, while we do have other room types with lift access that may be better suited for a future stay. We also appreciate your feedback regarding the $100 pre-authorisation at check-in. This is a common hotel practice used to confirm that the card is active and that funds are available should there be any additional charges during the stay. The hold is released following departure, subject to any outstanding charges. We hope to have the opportunity to welcome you and your family back to Mantra the Observatory again soon. Warm regards, Ashleigh

Customer review rating 4.5/5

Anne I. Couples - Confirmed reviews ALL

Quiet, lovely view, loved the indoor pool area.

Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed the peaceful atmosphere and indoor pool area. It’s wonderful to know Mantra the Observatory was perfect for what you needed. We hope to have the pleasure of welcoming you back again soon. Warm regards, Ashleigh

Customer review rating 5.0/5

Jeffrey D. Solo - Confirmed reviews ALL

Stayed numerous times and never can find a fault with overall service

Thank you for your wonderful review and thank you for being a valued ALL Accor Silver member. We are absolutely delighted to hear that you’ve stayed with us numerous times and have consistently enjoyed the service at Mantra the Observatory. Your continued support means so much to our team. We truly appreciate your loyalty and look forward to welcoming you back again soon. Warm regards, Ashleigh

Customer review rating 5.0/5

Linda M. Families - Confirmed reviews ALL

We had a great booking experience, and the arrival and check-in process was very smooth. The accommodation exceeded our expectations, with spacious and beautifully appointed facilities in the penthouse. Ideal for the whole family. We absolutely loved our visit to the area and thoroughly enjoyed our stay at the Mantra. The pool and spa downstairs were a welcome addition and the perfect way to relax and unwind during our journey. We look forward to returning again in the future!

Thank you for your wonderful review. We’re absolutely delighted to hear you had such a smooth arrival and check-in and that the Penthouse exceeded your expectations. It’s fantastic to know the spacious accommodation was ideal for your family and that you enjoyed the pool and spa as a relaxing addition to your stay. We’re so pleased you loved your time in the area and at Mantra The Observatory. We look forward to welcoming you and your family back again in the future! Warm regards, Ashleigh

Customer review rating 5.0/5

Prue T. Families - Confirmed reviews ALL

Our family thoroughly enjoyed the Ocean Views and the comfortable atmosphere. We will be back !

Thank you for your wonderful review. We are absolutely delighted to hear that your family enjoyed the beautiful ocean views and comfortable atmosphere at Mantra the Observatory. It’s fantastic to know our team went above and beyond to make your stay so enjoyable. We truly appreciate your kind words and look forward to welcoming you and your family back again soon! Warm regards, Ashleigh

Customer review rating 4.5/5

Graham L. Couples - Confirmed reviews ALL

The staff were very helpful, cheerful and welcoming. The room was clean and well-equipped.

Thank you for your lovely review and thank you for being a valued ALL Accor Gold member. We’re delighted to hear you enjoyed the lovely view and found your room clean and well-equipped. It’s also wonderful to know our team made you feel so welcome with their helpful, cheerful service. We truly appreciate your feedback and loyalty and look forward to welcoming you back to Mantra the Observatory again soon. Warm regards, Ashleigh

Customer review rating 4.5/5

Lyndsay C. Couples - Confirmed reviews ALL

Everyone was friendly and helpful. Loved the time there.

Thank you for your lovely review and thank you for being a valued ALL Accor Gold member. We’re delighted to hear you enjoyed our beautiful location and had a comfortable stay. It’s wonderful to know our friendly and helpful team helped make your time at Mantra the Observatory so enjoyable. We truly appreciate your feedback and loyalty and look forward to welcoming you back again soon. Warm regards, Ashleigh

Customer review rating 4.5/5

Kim R. Families - Confirmed reviews ALL

Great Location, friendly and helpful staff.

Thank you for your lovely review and thank you for being a valued ALL Accor Gold member. We’re delighted to hear you enjoyed our great location and found our team friendly and helpful. We truly appreciate your feedback and loyalty and look forward to welcoming you and your family back to Mantra the Observatory again soon. Warm regards, Ashleigh

Customer review rating 5.0/5

David M. Friends - Confirmed reviews ALL

A most enjoyable stay

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa.

Customer review rating 4.5/5

Steve R. Couples - Confirmed reviews ALL

Room layout was well designed, location was great and the staff were more than happy to help

Dear Steve, Thank you for your lovely review and, as always, for choosing to stay with us. We’re delighted to hear that you enjoyed the apartment layout, our great location, and the helpfulness of our team. It is always a pleasure to welcome you back, and we truly value your incredible 20+ years of loyalty as an ALL Accor member. We very much appreciate your continued support and are grateful that Mantra the Observatory has become a place you return to. We look forward to welcoming you back again in a few months and making sure your next stay is just as enjoyable! Warm regards, Melissa.

Customer review rating 4.5/5

Melanie B. Couples - Confirmed reviews ALL

Located in a quiet position with easy walk to shops and restaurants. Apartment clean and enjoyable, View amazing.

Dear Melanie, Thank you for your lovely review! We’re delighted to hear that you enjoyed the peaceful location, found the apartment clean and comfortable, and made the most of the easy access to nearby shops and restaurants. We’re especially pleased that you enjoyed the amazing view! Thank you for staying with us, and we hope to welcome you back to Mantra the Observatory again soon. Warm Regards, Melissa.

Customer review rating 5.0/5

Felicity O. Families - Confirmed reviews ALL

Lovely hotel close to everything we need

Dear Felicity, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and loved to hear the location was great for you, we hope to see you again very soon. Sincerely, Melissa.

Customer review rating 3.5/5

Leah M. U. Families - Confirmed reviews ALL

The room we got had double door entry. It felt scary especially that there are 2 rooms behind that first locked door. Also the A/C made noises when turned on.

Dear Leah, Thank you for taking the time to share your feedback. We’re pleased to hear that our friendly and accommodating team helped make your stay a little more comfortable. We’re sorry that the dual-access entry to the apartment made you feel uncomfortable. Some of our apartments are designed with a shared main entry door, followed by individually keyed doors providing separate access to each apartment. For security and privacy, each apartment has its own key, so guests in the adjoining apartment do not have access to your apartment. We understand, however, that this layout may not have been what you expected and appreciate you sharing how it made you feel. We will certainly take your feedback into consideration. We’re also sorry to hear that the air conditioning noise affected your sleep. We’ll have this checked by our maintenance team to ensure it is operating as it should. Thank you again for your feedback, and we hope to have the opportunity to provide you with a more comfortable stay in the future. Warm regards, Melissa.

Customer review rating 5.0/5

Dawn G. Families - Confirmed reviews ALL

Very clean and well appointed.spacious living area. Close to beach and cafes

Thank you for your wonderful review and thank you for being a valued ALL Accor Gold member. We are delighted to hear you enjoyed the clean, well-appointed and spacious accommodation, along with our location close to the beach and cafés. We truly appreciate your feedback and look forward to welcoming you and your family back to Mantra the Observatory again soon. Warm regards, Ashleigh

Customer review rating 4.5/5

Kaylene C. Couples - Confirmed reviews ALL

2nd time we have stayed in an Ocean view apartment. Seem to have newish furniture & carpet. Fridge was a good size. Found the hot water in the kitchen was only luke warm, not really hot enough for washing dishes by hand. We used the pool, spa & sauna. I did laps & got the thumbs up from 3 people, watching on the footpath through the window. Loved the Urban skin care products in the bathroom. Loved our apartment & will certainly return.

Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your second stay in one of our Ocean View Apartments. We’re sorry the kitchen hot water was only lukewarm and appreciate you bringing this to our attention. We’ll have the team look into it. We look forward to welcoming you back to Mantra the Observatory again soon. Warm regards, Ashleigh

Customer review rating 5.0/5

Mitch B. Business - Confirmed reviews ALL

Clean room and pleasant staff. Would stay again!

Thank you for your wonderful review. We are delighted to hear you enjoyed our location and pleasant service from our team. We truly appreciate your recommendation and look forward to welcoming you back to Mantra the Observatory again soon. Warm regards, Ashleigh

Other web-users rate our hotel

  • 660 reviews 9.6/10 Location
  • 1,154 reviews 7.9/10 Room
  • 524 reviews 9/10 Service
  • 31 reviews 5.2/10 WiFi
  • 374 reviews 7.4/10 Cleanliness
  • 97 reviews 7.8/10 Wellness Area
  • 90 reviews 5.8/10 Value
  • 21 reviews 5.4/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Port Macquarie Hotels