Mantra The Observatory Port Macquarie

Mantra The Observatory Port Macquarie

Customer review rating (ALL Rating) 4.3/5 1,934 reviews

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Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • walking distance to town centre for shopping and dining precint

  • indoor pool, spa and sauna

  • Various types of accommodation style to suit all travelers

  • Free undercover secure parking and 2 electric vehicle Tesla charges available

ALLSAFE approved hotel

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

Mantra The Observatory is the ultimate choice for families, couples and corporate travellers looking for beachside accommodation. Make your selection from Hotel Rooms, spacious 1, 2 and 3 Bedroom Apartments, or 3 Bedroom Penthouse. Designed to impress, apartments are fully self-contained, complete with a gourmet kitchen and coffee capsule machine, laundry facilities and air-conditioned. Free WiFi is available to all guests, along with complimentary undercover secure car parking.

Room

Ocean View Hotel Room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,934 reviews

TripAdvisor Rating  4.5/5  2,566 reviews

Well located with outstanding views of the ocean. The lady on the reception desk when we arrived was fantastic and made us feel very welcome, she also directed us to the local club for dinner which was outstanding.

Customer review rating 4.5/5

Peter L. Couples - Confirmed reviews ALL

We only stayed one night but is was very pleasant and we enjoyed our brief stay.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Great location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Have stayed a number of times, however at this stay the condition of the room was mot very hood and hallway walls dirty

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Great position and view, needs some tweaking

Customer review rating 3.5/5

Dorothy Families - Confirmed reviews ALL

Lovely room overlooking the ocean. The lifts were terrible, one lift for each side of the building. They took forever to come and when they did they were full of other people making getting out of the building a nightmare. No trolleys available for unpacking or packing, they kept telling us other people must be using them but in 4 days we never sighted even one trolley. Lastly for almost $1000 per night the cutlery, glassware and crockery looked they were bought at the dollar and sense store, and there wasnt one sharp knife in the whole kitchen. I think if you are going to charge that much money then the unit has to be better than that.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Beautiful view.

Customer review rating 5.0/5

Diane S. Couples - Confirmed reviews ALL

Very pleased with the whole experience. Beautiful location, spotlessly clean, comfortable bed, hot shower.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Great location

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Very disappointed that the 1.1% card surcharge was not disclosed on any of the emails received regarding my booking. I sent several emails requesting a refund of this undisclosed charged and was referred from one area to another with no resolution. I would still like a refund of this charge as had I been aware I would have paid by direct deposit. We have stayed with you a number of times and it was much better before being taken over by the the Accor Group. Also the shower in the bathroom was very dirty along the bottom track and leaked water all over the bathroom floor.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

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Other web-users rate our hotel

  • 794 reviews 9.5/10 Location
  • 1,390 reviews 7.3/10 Room
  • 659 reviews 8.4/10 Service
  • 100 reviews 4.1/10 WiFi
  • 454 reviews 5.8/10 Cleanliness
  • 297 reviews 5.4/10 Amenities
  • 197 reviews 9/10 Pool
  • 134 reviews 8.9/10 Wellness Area

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