Mantra The Observatory Port Macquarie

Customer review rating 4.4/5 2,643 reviews

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Mantra The Observatory Port Macquarie
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+ 9 Services

Hotel extras

  • Close proximity to main beach in town and coastal walk

  • walking distance to town centre for shopping and dining precint

  • indoor pool, spa and sauna

  • Various types of accommodation style to suit all travelers

  • underground secure car park

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Well-being
Business services
  • Copy/print service available
Information message

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 port macquarie
australia

Tel: +611300092872

Fax: (+61)2/65868888

Check-in from 14h00

Check out up to 10h00

  • By plane

    PORT MACQUARIE AIRPORT At 5km / 3 miles

GPS :-31.430958, 152.918766

Our accommodation(s)

Mantra The Observatory is the ultimate choice for families, couples and corporate travellers looking for beachside accommodation. Make your selection from Hotel Rooms, spacious 1, 2 and 3 Bedroom Apartments, or 3 Bedroom Penthouse. Designed to impress, apartments are fully self-contained, complete with a gourmet kitchen and coffee capsule machine, laundry facilities, air-conditioned and Foxtel channels. Free WiFi is available to all guests, along with complimentary undercover secure car parking.

Ocean View Hotel Room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Room

Our guest reviews for
Mantra The Observatory Port Macquarie

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,643 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,484 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Location and View!

Customer review rating 4.5/5

Yrrehc Families - 08/04/2021 Confirmed reviews ALL

Literally steps away from the beach. We had the ocean view and it was very relaxing to wake up with the sound of the waves and view of the ocean.

Dear CHERRY ANN S., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Mary M. Couples - 06/04/2021 Confirmed reviews ALL

An enjoyable stay

Great Location and Room

Customer review rating 4.5/5

Glenn R. Families - 06/04/2021 Confirmed reviews ALL

We are back again as love staying close to town beach and across from the park. Upgraded room was excellent. Always easy to walk to the club for a meal and parking below is convenient.

Dear GLENN R., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location

Customer review rating 4.5/5

Anne E. Couples - 05/04/2021 Confirmed reviews ALL

Wonderful, except for one night when people on the adjoining apartment very very noisy until 2 a.m.. A security man finally silenced them after warnings. The glass door connecting the apartment to our room on the balcony does not stop noise. We had trouble making a direct reservation to theObservatory. We would like the Observatory phone number to be available. We had a wonderful 5 days. Reception staff were wonderful!

Dear Anne E., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 5.0/5

Tricia C. T. Couples - 05/04/2021 Confirmed reviews ALL

Our stay of 3 days became 7 as we were trapped by the recent floods. I would like to make you aware of the exceptional job done by the staff- particularly Karen- who were forever helful and understanding while under enormous pressure trying to juggle departures arrivals and those . like us wanting to return after finding the highway closed. Having worked most of my career in the hotel industry - 10 years of that with Accor - I was acutely aware of the problems involved juggling that with a previously fully booked hotel .Please pass on my comments to the hotel as I believe they deserve the accolade. Tricia Colgan/T.

Dear Richard & Tricia T., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,

Great location

Customer review rating 5.0/5

Ian Couples - 04/04/2021 Confirmed reviews ALL

Perfect location overlooking the beach and close to restaurants and shopping district.

Dear Ian F., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located close to town & beach

Customer review rating 5.0/5

Anonymous Couples - 04/04/2021 Confirmed reviews ALL

Great apartment close to town, beach & restaurants

Dear Frank G., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful location and extremely luxurious

Customer review rating 5.0/5

Emma Business - 04/04/2021 Confirmed reviews ALL

Check in was easy even with a late check in. Bed was lovely and comfortable. Shower was also amazing

Dear EMMA J., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great staff good location clean rooms and a mantra experience

Customer review rating 4.5/5

Edward J. C. J. Solo - 03/04/2021 Confirmed reviews ALL

I have been staying at the OBSERVATORY NOW MANTRA HOTEL SINCE THE BUILDING WAS BUILT . I HAVE ALWAYS STAYED THERE FROM DAY ONE . THE STAFF AT THE RECEPTION DESK ARE THE FACE OF THE BUSINESS IMAGE SETS THE OBSERVATORY APART FROM OTHER HOTELS. I ALWAYS FEEL AT HOME WHEN I ARRIVE . MANTRA MEANS MEMORIES .

Dear Eddie , Thank you very much for your feedback of Mantra Observatory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceptional stay

Customer review rating 5.0/5

Julie &. N. Couples - 02/04/2021 Confirmed reviews ALL

Stayed 3 nights it was comfortable, clean, friendly, very welcoming, fabulous pool and stunning view everything was enjoyable for this reason stayed an extra night.

Dear Julianne H., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A most enjoyable stay in a lovely apartment.

Customer review rating 5.0/5

Harley T. Couples - 01/04/2021 Confirmed reviews ALL

We returned to The Observatory and enjoyed a most pleasant stay. We were forced to delay our arrival because of the floods, and then had to extend our stay twice because of car/tyre problems and we found the staff most helpful, understanding and accommodating. The young man who checked us in was extremely helpful as was Amy who we dealt with as we were forced to extend our stay.

Dear Harley T., We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

awesome stay

Customer review rating 5.0/5

Steve Families - 31/03/2021 Confirmed reviews ALL

absolutely awesome. Kids loved it (constantly in the pool) myself and my wife had a fantastic stay there. we will be coming back in October.

Great outlook

Customer review rating 5.0/5

Anonymous Couples - 31/03/2021 Confirmed reviews ALL

Very comfortable unit with great outlook and close to everything we were looking for.

Disappointing

Customer review rating 1.0/5

Iann Couples - 31/03/2021 Confirmed reviews ALL

We paid a bit more than we normally do for a hotel room and hoped for a nice room, however we were disappointed when we saw our room. It was small and the carpet had holes in it. The TV was smaller (42") and older than we usually get in a room $80 cheaper than what we paid here. We had a balcony but that was basically a boxed in room with a set of louvers to the outside. The shared indoor pool was very nice as was the shared spa. Location is nice on the headland but you are away from town. There is a cafe handy, but if it's not what you are looking for, then it's a drive into town. Waste of money, won't be staying here again.

Dear Ian P., Thank you for taking the time to tell us about your experience at Mantra Observatory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Enjoyed our stay

Customer review rating 4.5/5

Bryanm Couples - 30/03/2021 Confirmed reviews ALL

Arrived just after the northern NSW floods had impacted Port Macquarie. It was business as usual at the hotel. Room was clean and well presented. No restaurant in the hotel so we went to the Mecure hotel, just a 10 minute walk down the road, for dinner. Nice view from the balcony.

A Fantastic Stay

Customer review rating 5.0/5

Peter M. Couples - 30/03/2021 Confirmed reviews ALL

Booked a two bedroom apartment and was advised on the phone that we would need to change rooms for our second day. Upon arrival I was told that would not be happening and that we had been given an upgrade to a Penthouse suite. The Galileo Suite was amazing and we extended our stay by an extra night. We had a wonderful break (we came up to see our three Grandsons whom we had not seen because of Covid for 15 months)and we were sorry to leave. Rest assured, we will be back. Thank you Karen and the rest of the staff for making our stay a pleasure.

A well located hotel in a beautiful area.

Customer review rating 4.0/5

Elizabeth R. Couples - 29/03/2021 Confirmed reviews ALL

The staff were efficient and the unit was comfortable. We did find the parking cramped. Once we were parked there was not enough room to open the back doors of our vehicle to take out our bags.

Nice place.

Customer review rating 4.5/5

Michael Couples - 28/03/2021 Confirmed reviews ALL

Staff were very pleasant and helpful. Room was nice and clean.

Fantastic Stay (despite the weather)

Customer review rating 4.5/5

Megan Families - 28/03/2021 Confirmed reviews ALL

The two bedroom ocean view apartment was lovely - very spacious with everything you needed for your stay and a spectacular view of the beach, ocean and breakwall. It was perfectly placed just outside of town (but an easy 15 or so minute walk) and about a 5 minute walk to the Coastal Walk path! The staff were super friendly and went out of their way to assist even with the bad weather and flooding.

Absolutely brilliant location. And yes, it was a good stay.

Customer review rating 4.0/5

Venu W. Friends - 28/03/2021 Confirmed reviews ALL

Both Check-in and Check-out was smooth. Didn't get around to using the facilities. But staff was prompt to replenish supplies.

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