Mantra The Observatory Port Macquarie

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Mantra The Observatory Port Macquarie

Customer review rating (ALL Rating) 4.3/5 2,113 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • walking distance to town centre for shopping and dining precint

  • indoor pool, spa and sauna

  • Various types of accommodation style to suit all travelers

  • underground secure car park

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

Telephone +61 2 6586 8000

Fax +61 2 6586 8888

Contact email

  • By plane

    PORT MACQUARIE AIRPORT At 5km / 3 miles

GPS:-31.430958, 152.918766

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

Mantra The Observatory is the ultimate choice for families, couples and corporate travellers looking for beachside accommodation. Make your selection from Hotel Rooms, spacious 1, 2 and 3 Bedroom Apartments, or 3 Bedroom Penthouse. Designed to impress, apartments are fully self-contained, complete with a gourmet kitchen and coffee capsule machine, laundry facilities and air-conditioned. Free WiFi is available to all guests, along with complimentary undercover secure car parking.

Ocean View Hotel Room

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: Ocean/Sea view Note
  • Most of the accommodation: Balcony Note

Note :

*Subject to availability

  • Coffee/tea making facilities

Our guest reviews

Our guest reviews for
Mantra The Observatory Port Macquarie

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,113 reviews

TripAdvisor Rating  4.5/5  2,546 reviews

Customer review rating 3.0/5

Frank T. Couples - Confirmed reviews ALL

Great location need to improve the mattress very uncomfortable

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable and clean. There was a noisy ?pool pump. The apartment is dated and could do with a refresh.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great location, all we needed for our short stay

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Everything well presented and convenient location.

Customer review rating 4.5/5

John M. Solo - Confirmed reviews ALL

Visited relatives in Port. Stayed here most times. Convenient to all my needs plus the nice extra of pool sauna spa.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

VERY ENJOYABLE STAY

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

VERY HELPFUL AND COURTEOUS STAFF; LOVELY CLEAN HOTEL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great

Customer review rating 4.5/5

Nemo Couples - Confirmed reviews ALL

Enjoyable

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great stay

Customer review rating 4.5/5

Fred A. P. Couples - Confirmed reviews ALL

The room was very comfy. The view was beautiful over looking the ocean you could open the bifold doors and enjoy the view. Nice to have a very usable outside area. The parking was great at the apartment. Staff on reception were very friendly.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable stay

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Superb well managed property

Customer review rating 5.0/5

Ian S. Couples - Confirmed reviews ALL

Very friendly and helpful reception staff on arrival. Spacious, comfortable and well appointed two bedroom apartment. Great location for coastal walks and easy stroll into the main shops and restaurants. Highly recommend for stays in Port Macquarie.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Excellent stop over

Customer review rating 5.0/5

Elena L. Families - Confirmed reviews ALL

Nice apartment, clean, good customer service and good location

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sick of booking months ahead and being told we are very busy when we check in and get a room that we rate sub standard!!!

Customer review rating 2.5/5

No T. Friends - Confirmed reviews ALL

So so

Thank you for taking the time to tell us about your experience at the Mantra The Observatory Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Well located - Needs Refurbishment

Customer review rating 2.5/5

Greg B. Couples - Confirmed reviews ALL

Check-in and Check-out was efficient Unit was very dated and needs work I used points and it was still expensive for the room rate

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Another wonderful experience

Customer review rating 5.0/5

Stephen H. C. Business - Confirmed reviews ALL

I have been a guest for an average of 3 or 4 times a year at the Mantra Observatory for almost 10 years. A destination that I always look forward to arriving, offering seamless check-in to use of all the activity and relaxation facilities provided and Staff like Amy who always have a smile and a solution when called upon. The rooms are like a home away from home with all the creature comforts to ensure my 3-4 day stays are comfortable and functional.

Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us again and hope to see you very soon.

Very nice location

Customer review rating 4.5/5

Darren L. Families - Confirmed reviews ALL

We stayed for 2 nights on our way to Brisbane. We should of stayed longer Very well located close to beach, restaurants

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Customer review rating 4.5/5

Julie Families - Confirmed reviews ALL

Easy check in great location

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Beautiful location, stunning views

Customer review rating 5.0/5

Katelyn Families - Confirmed reviews ALL

We had the most wonderful stay at the Mantra last week. The 3 bedroom apartment was spacious and well equipped with everything we could possibly need. The reception team were bright, friendly and knowledgeable. The views over the beach were absolutely stunning and the location was great. Thank you very much.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Poor Experience

Customer review rating 2.0/5

Alfy Couples - Confirmed reviews ALL

out date and worn furniture, blind and kitchen door and handle, very sticky not clean , no Foxtel, in general, very poor condition,

Thank you for taking the time to tell us about your experience at the Mantra The Observatory Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Mantra Observatory Pt Macquarie

TripAdvisor rating 5.0/5

Peter B TripAdvisor review

Great place to stay overlooking Town Beach across the road from Port City Bowling Club , courteous staff, we got a free upgrade to a 2 bedroom apartment. easy walk to the centre via beach and break wall, seeing dolphins on the way.

Marvelous Stay at the Mantra Observatory

TripAdvisor rating 5.0/5

WhitandWally TripAdvisor review

We booked this at the last minute and were so happy we did as the accommodation was first class and the help and support from Amy in reception was amazing. The view from our ocean facing balcony was stunning. We will definitely be back.

Thank you for your 5 star review of Mantra the Observatory and it is great to hear Amy welcomed you with open arms. We look forward to welcoming you back in future.

Spacious & Comfortable

TripAdvisor rating 4.0/5

billbov TripAdvisor review

Our 1 Bedroom suite was exceptionally large & was exactly what we need for a relaxing couple of days. Staff were extremely friendly & helpful. Position was just a short walk to the surf beach although a little walk into the main town area. Main bedroom not air conditioned but overhead fan was adequate. Overall very nice stay.

Thank you for your positive review of Mantra Observatory. We are pleased you enjoyed your stay and look forward to welcoming you in future.

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