Mantra The Observatory Port Macquarie

great location, friendly helpful staff ,,,loved the pool and spa, we stayed before and told friends this time they came with us and want to stay again also. We will be back again as soon as the Glasshouse is able to start presenting all the great stuff it did before.

The room was very clean and tidy and spacious. The beds were very comfortable and queen size. Lots of tea and coffee.

Very clean and comfortable

It was a perfect stay. Staff were very welcoming and helpful, and it's a lovely walk over to the beach. The view from our room was spectacular, and it was a large 2BR that our newly walking 16 month old just loved. It seemed to have everything we needed and nothing we didn't.

We had an ocean view room with the louvres. I was a bit disappointed that the wall was very high and this and the furniture did not really invite us to enjoy the view at leisure. We found ourselves leaving the room to enjoy the location. Also the room servicing made our bed but it was obvious that they never vacuumed. by the end of the 4th day the floor was really bad. Reception desk service was great. very helpful and informative.

A very pleasant and relaxed visit allowing us to visit the area at our own pace.

Thoroughly enjoyed our stay in an ocean view apartment and thought the staff were very friendly and helpful.

I had a two night stay and even though the Glasshouse and the races were called off we still found plenty to do.

The Mantra complex was well presented. However our room needed to be freshened up (paint job) it was looking a little old. Also there was a damp smell in the room.

Very enjoyable experience.

I have been coming to The Observatory for the last 10years and always love my stay. The last two times it has been after a management change and I have never been offered any form of loyalty discount. I have always booked directly with the reception there and I still get charged the same rate as third party sites online. This is a bit of a letdown for me

Staff were very helpful and the room was clean and well maintained. A great view and a good location. The shower was terrific. Soundproofing from the street was excellent but not between rooms. There was a family next door one night that had very noisy small children.

Apart from the strangeness of your double doors - we found our experience quite delightful, from the time we entered reception. The parking spaces were a bit tight - especially with so many 4WD type vehicles - and we had a mobility sticker, but couldn't find a parking place. So tried to park in, or near, the same space near the West Tower Lift. The staff we dealt with were pleasant, helpful and courteous. The room good, the bed comfortable, and the view from the balcony was breathtaking. But please, I know they are fashionable, but these tall, backless stools and high breakfast type bars which are very popular - are not that suitable for older people - so were not used by us. The bathroom, especially the shower - was great,

Our 2b/room appartment was lovely it had everything you would need. Beds were comfy and ensuite and main bathroom were very well appointed. Reception staff were very friendly and helpful especially Karen who went out of her way to accommodate us. Can’t wait to go back.

Clean room great bed very quiet View was great except for the louvre windows you had too look out not sure why it was made like this disappointing though