Mantra The Observatory Port Macquarie 4 stars

Name: Mantra The Observatory Port Macquarie, Apartment Hotel in Port Macquarie - ALL
Address: 40 William Street, PORT MACQUARIE, 2444, AU
Telephone: +61265868000
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,584 reviews

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40 William Street, 2444 PORT MACQUARIE, Australia

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Mantra The Observatory Port Macquarie

Mantra The Observatory is a beachfront accommodation situated in the North Coast region of New South Wales, Australia. It is renowned for its stunning views of the ocean, and has been the recipient of numerous tourism awards, making it one of the most sought-after accommodation options in the area. Visitors to Mantra The Observatory are encouraged to hit the sand and surf, as well as explore the coastal restaurants and retail stores of Port Macquarie.

In Port Macquarie on the North Coast of New South Wales, Mantra The Observatory offers breathtaking views of the ocean, and has been the recipient of numerous tourism awards.

The Observatory is an ideal destination for visitors who wish to enjoy the beach and surf. Visitors can also take advantage of the numerous beaches, picnic areas and nature walks, as well as a variety of other recreational activities.

Ashleigh Shone, Hotel Management

To speak to a Reservations Consultant please contact 02 6586 8000. This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services. Please note that building works will be taking place from 18 May to 18 September. While every effort will be made to minimise disruption, some noise may be experienced during this period. All works will be conducted between 8:00am and 5:00pm. We appreciate your understanding and apologise for any inconvenience caused.

Hotel extras

Various types of accommodation style to suit all travelers
Walking distance to town centre for shopping and dining precinct
Indoor pool, spa and sauna
Offers stunning ocean views of Town Beach

Our accommodation(s)

Room

Ocean View Hotel Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Room

3 Bedroom Penthouse Deluxe

6 pers. max
208 m² / 2238 sq ft

Bedding 2 x King size bed(s) and 2 x Single bed(s)
Views: Ocean/Sea view

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Penthouse

3 Bedroom Penthouse

6 pers. max
140 m² / 1506 sq ft

Bedding 2 x Single bed(s) and 2 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Apartment

1 Bedroom Courtyard Tower Apartment

2 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View
Most of the accommodation: Balcony

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Apartment

1 Bedroom Ocean View Apartment

2 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Apartment

2 Bedroom Garden Terrace Apartment

4 pers. max
120 m² / 1291 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: Garden View
Most of the accommodation: Balcony or Terrace

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Apartment

2 Bedroom Park View Apartment

4 pers. max
118 m² / 1270 sq ft

Bedding 1 x Joinable bed(s) and 1 x King size bed(s)
Views: Park view
Most of the accommodation: Balcony

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Apartment

2 Bedroom Ocean View Apartment

4 pers. max
100 m² / 1076 sq ft

Bedding 1 x King size bed(s) and 1 x Joinable bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Apartment

2 Bedroom Deluxe Oceanview Apartment

4 pers. max
100 m² / 1076 sq ft

Bedding 2 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Apartment

3 Bedroom Park View Apartment

6 pers. max
152 m² / 1636 sq ft

Bedding 2 x Single bed(s) and 2 x King size bed(s)
Views: Park view
Most of the accommodation: Balcony

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Apartment

3 Bedroom Oceanview Apartment

6 pers. max
134 m² / 1442 sq ft

Bedding 2 x King size bed(s) and 2 x Single bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

+61 2 6586 8000

+61 2 6586 8888

Railway station
Bus stop

Gordon Street Bus Stop

Bus stop

Access: 400 m / 0.25 mi 5 min walk / 1 min drive

Wauchope Train Station

Railway station

Access: 17 km / 10.56 mi 30 min drive

Glasshouse

Entertainment centre

Access: 900 m / 0.56 mi 15 min walk / 2 min drive

Taxi

9.21 € 15 AUD

Majestic cinema

Cinema district

Access: 1 km / 0.62 mi 15 min walk / 2 min drive

Port Macquarie Golf Course

Golf course

Access: 6.3 km / 3.91 mi 15 min drive

Ricardoes Tomatoes

Tourist attraction

Access: 9.7 km / 6.02 mi 20 min drive

Billabong Zoo

Zoo

Access: 9.8 km / 6.09 mi 20 min drive

Taxi

15.35 € 25 AUD

Stoney Aqua Park

Amusement park

Access: 16 km / 9.94 mi 25 min drive

Taxi

15.35 € 25 AUD

Town Beach

Beach area

Access: 150 m / 0.09 mi 2 min walk / 1 min drive

Sea Acres Rainforest Walk

Beach area

Access: 3.6 km / 2.24 mi 30 min walk / 5 min drive

Lighthouse Beach

Beach area

Access: 5.8 km / 3.6 mi 45 min walk / 10 min drive

Perpendicular Point

National park

Access: 25 km / 15.53 mi 45 min drive

North Brother Mountain

Mountain

Access: 28 km / 17.39 mi 45 min drive

Ellenborough Falls

River

Access: 63 km / 39.12 mi 1 min drive

Main Restaurant District

Restaurant and cafe district

Access: 900 m / 0.56 mi 15 min walk / 1 min drive

Port Central Shopping Centre

Shopping centre/mall

Access: 900 m / 0.56 mi 15 min walk / 1 min drive

Settlement City Shopping Centre

Shopping centre/mall

Access: 2.2 km / 1.37 mi 30 min walk / 5 min drive

Moorebeer Brewery

Restaurant and cafe district

Access: 4.5 km / 2.79 mi 40 min walk / 10 min drive

Cassegrain Winery

Restaurant and cafe district

Access: 9 km / 5.59 mi 15 min drive

Bago Winery

Restaurant and cafe district

Access: 25 km / 15.53 mi 40 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
100% Non Smoking Property

Pool

Take a refreshing dip in our indoor mineral pool, sweat it out in the sauna, or enjoy a long soak in our heated spa and relax into your holiday.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 1,584 reviews

Kakie R. M. Solo - 8/19/2026 Confirmed reviews ALL

The customer service at this hotel surpasses every ALL Accor hotels that I have been to so far, simply the best. I will highly recommend whether for leisure or work, it's perfect! Great views too J I am not sure if I met the manager but if that was you during my checkin, you are amazing and I mean both of you that I had a chance to experience your service during my stay are great and definitely know what you're doing and I think that you should mentor other hotel managers or workers. Thanks so much for making my stay comfortable and memorable.

Michelle B. Families - 8/19/2026 Confirmed reviews ALL

Birthe M. N. Business - 8/19/2026 Confirmed reviews ALL

Paul B. Business - 8/18/2026 Confirmed reviews ALL

Dear Paul, Thank you for taking the time to provide such detailed feedback, and we’re pleased to hear that you enjoyed your overall stay and found the booking process easy. We’re sorry that this room did not meet the same standard as your previous stay with us. We understand how differences in room layout, amenities and noise levels can affect your experience, and we appreciate you sharing these details. Regarding the towels, we do provide additional towels in the bedroom cupboards, so we’re sorry if this wasn’t clear during your stay. We also have a table talker in each room with key hotel information and a QR code providing access to our full digital hotel compendium, including information about our facilities and services. We appreciate your suggestion, however, and will consider whether we can make this information more prominent and easier to access. We’re also sorry to hear about the WiFi repeatedly cutting out. Your comments regarding connection speed and ease of access are noted and will be shared with our team. With regard to the smells from outside, unfortunately this is something that can be influenced by external factors beyond our control, and we’re sorry that this impacted your stay. We do, however, appreciate your feedback regarding the in-room facilities and the location of the shared laundry, and will take this into consideration where possible. Thank you again for your honest feedback. We’re glad you enjoyed your stay overall, and we hope to have the opportunity to accommodate you in a room more suited to your preferences on your next visit. Sincerley, Melissa.

Angela N. Couples - 8/18/2026 Confirmed reviews ALL

Was really hoping for a room upgrade approach staff to get upgrade to be told nothing is available which is fine but the person behind me ask if any rooms where available got ocean view room straight away no hesitation which was a bit disappointing considering he had no bookings and was a walk in been member of Accor for quite a few years maybe should drop the gold membership and roll the dice and book on the spot ?in the future

Dear Angela, Thank you for taking the time to share your feedback, and we’re sorry to hear that your experience with the upgrade request was disappointing. We completely understand how it may have appeared frustrating to see another guest receive an Ocean View room after you had been advised that an upgrade wasn’t available. We would like to clarify that during your four-night stay, there was unfortunately no higher room category available to upgrade you to for the duration of your booking. While Ocean View rooms were available at the time, they are a smaller room category than the room type you had booked, so they were not considered an upgrade from your existing accommodation. We certainly appreciate your loyalty as an Accor Gold member and understand why this situation may have been disappointing. Our team always aims to provide upgrades where availability and room categories allow, however, we’re unable to guarantee an upgrade on every stay. We’re also sorry to hear that the WiFi connection speed did not meet your expectations. Your feedback has been noted and will be shared with our team. Thank you again for your continued loyalty, and we hope to have the opportunity to provide you with a more positive experience on your next visit. Sincerely, Melissa.

Web-users rating

Other web-users rate our hotel

669 reviews 9.6/10 Location
1,173 reviews 7.9/10 Room
526 reviews 9/10 Service
31 reviews 5/10 WiFi
378 reviews 7.3/10 Cleanliness
134 reviews 9/10 Pool
91 reviews 5.9/10 Value
23 reviews 5.4/10 Breakfast

129 reviews 9.4/10 Location
268 reviews 8/10 Room
153 reviews 9.1/10 Service
6 reviews 3.9/10 WiFi
93 reviews 7.3/10 Cleanliness
23 reviews 9.1/10 Pool
15 reviews 5.8/10 Value
6 reviews 0/10 Bar

104 reviews 9.8/10 Location
183 reviews 8/10 Room
95 reviews 9.2/10 Service
71 reviews 7.7/10 Cleanliness
32 reviews 9.1/10 Pool
18 reviews 5.6/10 Value
15 reviews 8/10 Wellness Area

30 reviews 9.7/10 Location
66 reviews 8.5/10 Room
41 reviews 9.2/10 Service
22 reviews 7.8/10 Cleanliness
17 reviews 6/10 Vibe

17 reviews 9.6/10 Location
31 reviews 7.6/10 Room
22 reviews 8.7/10 Service
11 reviews 7.4/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mantra The Observatory Port Macquarie, check-in is from 02:00 PM and check-out is until 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mantra The Observatory Port Macquarie regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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When making a booking at this hotel:

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I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

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Description

Hotel extras

Our accommodation(s)

Ocean View Hotel Room

3 Bedroom Penthouse Deluxe

3 Bedroom Penthouse

1 Bedroom Courtyard Tower Apartment

1 Bedroom Ocean View Apartment

2 Bedroom Garden Terrace Apartment

2 Bedroom Park View Apartment

2 Bedroom Ocean View Apartment

2 Bedroom Deluxe Oceanview Apartment

3 Bedroom Park View Apartment

3 Bedroom Oceanview Apartment

Hotel location

Access and transport

Hotel services

Pool

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

Our other establishments nearby