Mantra The Observatory Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,670 reviews

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Description

Hotel extras

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach

Our accommodation(s)

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,670 reviews

Customer review rating 4.5/5

Patricia R. C. Couples - Confirmed reviews ALL

Always clean & comfortable.

It’s always a pleasure to welcome you back to The Observatory. We’re so pleased to hear that you continue to enjoy your stays and find everything clean and comfortable—your ongoing support means a great deal to us. We look forward to seeing you again soon. Warm regards, Ashleigh

Customer review rating 4.5/5

Debbie S. Couples - Confirmed reviews ALL

great room excellent staff

We’re thrilled to hear that you enjoyed your stay and found both the room and our team to be excellent. It’s also great to know our location suited your visit so well. We appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Ashleigh

Customer review rating 5.0/5

Orbe M. L. Families - Confirmed reviews ALL

It was really good

Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay. The compostable bags are part of our plastic free initiative, thank you for noticing. We hope to welcome you back to the hotel soon! Warm Regards Ashleigh

Customer review rating 5.0/5

Greg S. Couples - Confirmed reviews ALL

Staff extremely welcoming and friendly

Thank you for your kind review. We’re so pleased to hear that you found our location easy to access and that our team made you feel welcome. Your kind words are greatly appreciated. We look forward to welcoming you back again soon. Regards Ashleigh

Customer review rating 3.0/5

Robert C. Couples - Confirmed reviews ALL

Room was comfortable. But not having air-conditioning in the hallways is very uncomfortable with only one lift. Also the tv reception was terrible 😞

Thank you for your feedback. We’re pleased to hear that you found your room comfortable, however we’re sorry to learn that other aspects of your stay did not meet expectations. We understand how the lack of air conditioning in the hallways and limited lift access can impact comfort, and we appreciate you bringing this to our attention. We also apologise for the issues you experienced with the TV reception and will have this reviewed by our team. Thank you again for your comments, and we hope to welcome you back for an improved experience in the future. Regards Ashleigh

Other web-users rate our hotel

  • 712 reviews 9.5/10 Location
  • 1,222 reviews 7.9/10 Room
  • 552 reviews 9/10 Service
  • 31 reviews 5.1/10 WiFi
  • 394 reviews 7.4/10 Cleanliness
  • 142 reviews 9.1/10 Pool
  • 97 reviews 6/10 Value
  • 24 reviews 6/10 Breakfast

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