Mantra The Observatory Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.4/5 1,796 reviews

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Description

Hotel extras

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach and the Hastings River

Our accommodation(s)

Room

Ocean View Hotel Room

  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,796 reviews

TripAdvisor Rating  4.5/5  2,650 reviews

Certificate of excellence 2024

Best location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very helpful friendly staff. Great pool: property well maintained and unit clean and essentials provided

Dear Ross, We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy

Great beds quiet location

Customer review rating 5.0/5

Kerrie A. D. Solo - Confirmed reviews ALL

Enjoyed everything

Dear Kerrie A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amy

We always stay at this great location

Customer review rating 4.5/5

Tess Couples - Confirmed reviews ALL

I have been staying here for over 15 years and everything was wonderful as usual. The only problem was that we now have an electric vehicle and the website said there were charging ports available in the car parko we were looking forward to charging the car there. However when we checked in we were told they had been removed. The reception staff said they had tried together that removed from the website.

Dear Lauren, We very much appreciate your comments regarding your stay at the Mantra The Observatory Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologise for the incorrect information about the electric car chargers, this information has been removed from all websites. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy

Ok stay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Room was marketed as ocean view. Was level 2 and did not have view of the ocean.

Dear Sam, Thank you for taking the time to tell us about your experience at the Mantra The Observatory Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The ocean can be viewed from all levels of the hotel and I am sorry that you felt that the view did not match the description. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amy

Great location

Customer review rating 4.5/5

Warren Couples - Confirmed reviews ALL

As always it was good

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Other web-users rate our hotel

  • 744 reviews 9.5/10 Location
  • 1,275 reviews 7.5/10 Room
  • 585 reviews 8.7/10 Service
  • 25 reviews 6.6/10 WiFi
  • 428 reviews 6.6/10 Cleanliness
  • 165 reviews 8.8/10 Pool
  • 123 reviews 8.8/10 Wellness Area
  • 106 reviews 4.4/10 Food

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