Mantra The Observatory Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,699 reviews

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40 William Street, 2444 PORT MACQUARIE, Australia

Description

Hotel extras

  • Various types of accommodation style to suit all travelers

  • Walking distance to town centre for shopping and dining precinct

  • Indoor pool, spa and sauna

  • Offers stunning ocean views of Town Beach

Our accommodation(s)

Hotel location

Mantra The Observatory Port Macquarie

40 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.430958, 152.918766

Telephone
Fax +61 2 6586 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,699 reviews

TripAdvisor Rating  4.3/5  2,663 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Aaron J. Solo - Confirmed reviews ALL

Excellent. Welcoming staff a reception, room was clean and suited my needs for this trip.

Dear Aaron, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location, excellent facilities, and welcoming reception team. It’s great to know your room was clean and perfectly suited to your needs for this trip. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon. Kind regards, Amy

Customer review rating 3.5/5

Meg S. Friends - Confirmed reviews ALL

the location is amazing, the facilities that were available were very good, but one thing was the wifi. the wifi was absolutely terrible. I’d sign into the wifi and it just wouldn’t work at all. I had to use my data the whole time

Dear Meg, Thank you for your feedback and for your kind comments about our location and facilities — we’re pleased to hear you enjoyed those aspects of your stay. We’re sorry to hear about the issues you experienced with the Wi-Fi. We understand how important reliable internet access is, and we apologise for the inconvenience of having to rely on your mobile data. Your comments have been noted and will be passed on to our IT teams as we continue to review and improve our Wi-Fi service. We appreciate you taking the time to share your experience and hope to welcome you back again in the future. Kind regards, Amy

Customer review rating 4.5/5

Patrick I. Families - Confirmed reviews ALL

Very welcoming staff and facilities were great for our family of 5

Dear Patrick, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our unbeatable location and beautiful ocean views. It’s also great to know that our team made you feel welcome and that the facilities suited your family of five so well. We truly appreciate you choosing to stay with us and hope we can welcome you and your family back again for another relaxing getaway soon. Kind regards, Amy

Customer review rating 3.5/5

Adrian C. K. S. Families - Confirmed reviews ALL

Unit was large and clean but looking abit tired. Felt like I walked into a 1980s time capsule. Great ocean views and with layout of the unit allowed the lovely sea breeze to flow right thru. Car parking was plentiful and convenient being right under the building. One big negative is the lift...and that's singular...lift. ONLY ONE small slow lift to service 7 floors with about 7 units per floor. Do the math. It wasn't very busy the day we were there but it took a good ten minutes to get from the 6th floor to ground. ☹️😵‍💫😡

Dear Adrian, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the spacious layout of your unit, the cleanliness, the wonderful ocean views, and the natural sea breeze throughout the apartment. It's also great to know that our convenient undercover parking added to your experience. We appreciate your comments regarding the overall style and condition of the unit. As each apartment is individually owned, décor and furnishings can vary, but we are continually working with owners to encourage updates and improvements to enhance our guests’ comfort. Regarding the lift, we understand how a single lift can be slow at times, particularly during busy periods. We apologise for any inconvenience this caused during your stay. Your feedback is valuable and will be shared with our management team as we look at long-term solutions. Thank you again for your review—we hope to welcome you back for another stay with us in the future. Kind regards, Amy

Customer review rating 4.5/5

Robert F. Business - Confirmed reviews ALL

Friendly and easy

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amy

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Other web-users rate our hotel

  • 720 reviews 9.6/10 Location
  • 1,271 reviews 7.7/10 Room
  • 552 reviews 8.9/10 Service
  • 27 reviews 4.9/10 WiFi
  • 422 reviews 6.9/10 Cleanliness
  • 150 reviews 9.1/10 Pool
  • 21 reviews 5.9/10 Breakfast
  • 14 reviews 1.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.