Mercure Maceio Pajucara Hotel 4 stars

Name: Mercure Maceio Pajucara Hotel
Address: MACEIO, 57030 170, BRAZIL
Telephone: (+55)82/21229500
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 8,134 reviews

ALLSAFE approved hotel

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+ 17 Services

Mercure Maceio Pajucara Hotel

Hotel for travellers looking for local and authentic experiences

The ibis budget Maceió Pajuçara welcomes you! Here you will have a unique lodging experience in a hotel, located on the beach of Pajuçara in front of the multi-event square.

MRS THAIS PRADELLA, Hotel Manager

Mercure Maceió Pajuçara is open to welcome everyone. Rooms are comfortable, top floor rooms have sea views, options for reduced mobility. All air-conditioned and with WIFI. Pajuçara restaurant serves breakfast that mixes regionalism and French cuisine. Happy hour at the bar is guaranteed with craft beers. Use the event room, and take it easy in the pool with panoramic views at the top floor.

If you don't know what to do in Maceió, Mercure Maceió Pajuçara hotel is opposite the Natural Pools of Pajuçara and close to the local Craft Fair. For events, the Convention Centre is just 3-minute drive. Walk around the city. Visit Pontal da Barra, where the famous Rendeiras are located, just an 11-minute drive. The beautiful Gunga Beach is 43-minute drive. Maragogi is also worth a visit.

Stay in a newly renovated, comfortable Mercure hotel in Maceió, incredible views and services that make your stay unique, well-located to make the most of the city. Come to Mercure Maceió Pajuçara.

Hotel extras

Pet-friendly hotel, for fees
Children aged 12 and under stay free of charge
Hotel in Maceió with swimming pool and panoramic views
Hotel in front of Multi Eventos Square
49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Maceio Pajucara Hotel

Avenida Dr Antonio Gouveia
numero 627 Pajucara
Alagoas
57030 170 maceio
brazil

Tel: +558221229500

Fax: (+55)82/21229500

Check-in from 12h00

Check out up to 12h00

By plane
ZUMBI DOS PALMARES At 25km / 15.54 miles

GPS:-9.668527, -35.714078

Hotel services

Check-in from 12h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

RESTAURANTE PAJUÇARA

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Our accommodation(s)

Intimate apartments with restrained, modern decor.

Standard Bedroom - 1 double size bed

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Direct dial telephone

Standard Room - 2 single beds

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Direct dial telephone

Standard Room with 1 double size bed and 1 single size bedNon contractual photo

Max. number of persons: 3
Area: From 18 m² / 194 sq ft

Business Desk

Standard room with 3 single size beds

Max. number of persons: 3
Area: From 18 m² / 194 sq ft

Business Desk

Superior Room - 1 double bed and seaview

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: Ocean/Sea view *

Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Direct dial telephone

Superior Room - 2 single beds and seaview

Max. number of persons: 3
Area: From 18 m² / 194 sq ft
Views: Ocean/Sea view *

Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Direct dial telephone

Adapted Standard Room - 2 single bedsNon contractual photo

Accessible room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Direct dial telephone

Adapted standard room with 2 single size beds.Non contractual photo

Accessible room

Max. number of persons: 2

Business Desk

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 40 m²
Maximum capacity: 50 people
Maximum banquet capacity: 30 people

Find out more

Nice location

Philipp Couples - 12/10/2021 Confirmed reviews ALL

Some relaxed days in paradise

Dear Mr. Philipp, Thank you very much for staying here with us. Maceió City really beatiful and your feedback is always very important. Your message will be sent to the team. I want to let you know that your satisfaction is our reward. We hope to see you soon! Best Regards, Thais Pradella General Manager

Some issues along my stay

Rodrigo G. Families - 16/09/2021 Confirmed reviews ALL

- Staff did not attended the request I did in advance (time of e booking) to assembly a baby crab. 1st night my son had to sleep in the same bed than I and my wife..... - Hand shower of room 555 broken. - Staff does not refill the shampoo and soap. Need to ask counter desk 2 times along my stay.

Otima estadia

Luciana T. Families - 08/08/2021 Confirmed reviews ALL

Extremamente satisfatoria

Prezada Sra. Luciana T., boa tarde! Agradecemos os seus comentários no seguimento da sua estada no Mercure Maceio Pajucara Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Thais Pradella Gerente Geral

A wonderful stay

Dgiorgio T. Families - 03/08/2021 Confirmed reviews ALL

Rogério and aline was so atencious.

Well located

Fabio Business - 26/07/2021 Confirmed reviews ALL

The accomodation (room and bath) is a little old

Dear Fabio Mr W., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Well located - unreliable service

Charles Business - 22/06/2021 Confirmed reviews ALL

Hotel is located in the best part of Maceio but it has the worst service of all Accor hotels I ever stayed. During my 5 days stay, I can remember at least 6 times where I requested a service (food, beverage, laundry, etc.) that was completely ignored by the staff. It was a really frustrating and disappointing experience…

Dear Charles C., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

Eduardo D. O. M. Business - 26/02/2021 Confirmed reviews ALL

NOTA 10

Prezado Sr. Eduardo de OLiveira, boa tarde! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar sua avaliação com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Good stay

Tania Couples - 08/02/2021 Confirmed reviews ALL

Nice hotel, simple, very clean, with all the Covid measures so you feel safe. Breakfast was good, just one day the scrambled eggs were old (& gray), but were changed asap. Overall good stay in Maceio!

Prezada Sra. Tania, boa trade! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Wonderful stay

Bobever 27/01/2021 TripAdvisor review

Had booked for initial 2 days but extended another 2 days . Hotel well located across from beachfront and in main strip for restaurants etc . Staff were alll wonderful and could not be more helpful and kind . Breakfast was substantial

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Pradella General Maneger

bad service

Anonymous Business - 22/01/2021 Confirmed reviews ALL

from the beginning to end, very bad

Dear Marcos Paulo A., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

Eduardo V. Couples - 22/01/2021 Confirmed reviews ALL

Good location and apartment, but showers were cold.

Dear Eduardo V., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

A great place to stay.

Cleber G. Couples - 18/01/2021 Confirmed reviews ALL

Just two days, but we"ll come back as soon as possible.

Prezado Sr. Cleber G., boa noite! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Choose Pajuçara beach

Emil Friends - 11/01/2021 Confirmed reviews ALL

The hotel is excellently located in front of the beach. Sea view rooms are very mich worth it

Dear Emil K., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Well located

E. Families - 10/01/2021 Confirmed reviews ALL

Good location. Comfortable bed. Good cleaness. No availability to park my car in the parking, and it was very hard to find another alternative. Floor where my bedroom was located was full of mattresses stocked in the row, which gave a terrible sensation

Dear E., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

Very well located - a pleasant surprise

John Families - 27/12/2020 Confirmed reviews ALL

Very Clean - well located - friendly staff all amenities very close - beach across the road - breakfast is of a good standard

Dear John L., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Bad wifi connection my room

Bruno Business - 02/12/2020 Confirmed reviews ALL

Bad wifi

Dear Bruno Luis Otilio O., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella General Manarger

very good and reliable hotel

passan2s Couples - 26/02/2018 TripAdvisor review

cleanliness good, breakfast great and diversified, excellent location, super recommend, experience was very good, staff very polite and helpful, I will be back for sure.Maceió is a wonderful place to spend honeymoon.

Thank you for your consideration of your stay at Mercure Maceió Pajuçara. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you with an exemplary service. We hope to see you again in the near future. Regards, Thais Pradella General manager

Evaluation

newton660 Couples - 05/11/2016 TripAdvisor review

It's not a 5 stars hotel, but it's very comfortable with a very good service (room service, restaurant and reception). As ever the minibar products are very expensive. I like very much the pool area - there is a beautiful view - and the attendance there was excellent.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maceió Pajuçara. It is always a pleasure to receive feedback and I will share your comments with our team. Sincerely,

cost/benefit

marquesrebelo Solo travel - 18/09/2014 TripAdvisor review

Good hotel for a business travel. Rooms are not very large, closet is small , and breakfast is very expensive for brazilian normal prices. Yet price for the night, in case you have the Accor card , is advantageous.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Maceió Pajuçara. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit. Sincerely,

I recommend

mvrepresentacao Couples - 30/05/2014 TripAdvisor review

A very comfortable and excellent value for money hotel. Great location and staff very helpful. The huge bed was the most made me happy. One tip is to try to let the gum shrimp at the restaurant next to the hotel, and visit the beaches Gunga and Barra de São Miguel.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maceió Pajuçara. It is always a pleasure to receive feedback. Sincerely,

Our most recent 20 reviews

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Hotel extras