Mercure Maceio Pajucara Hotel 4 stars

Customer review rating 4.4/5 7,464 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Mercure Maceio Pajucara Hotel
See on a map
+ 20 Services

Hotel extras

  • Pet-friendly hotel, for fees

  • Children aged 8 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 minutes by car to Zumbi dos Palmares Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Leisure and activities
  • Pool
  • Fitness centre
  • Bikes rentalPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Maceio Pajucara Hotel

Avenida Dr Antonio Gouveia
numero 627 Pajucara
Alagoas
57030 170 maceio
brazil

Tel: +558221229500

Fax: (+55)82/21229500

Check-in from 12h00

Check out up to 12h00

  • By plane

    ZUMBI DOS PALMARES At 25km / 15.54 miles

GPS :-9.668527, -35.714078

Our accommodation(s)

Intimate apartments with restrained, modern decor.

Standard Bedroom - 1 double size bed

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room - 2 single beds

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double size bed and 1 single size bedNon contractual photo

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft

Standard room with 3 single size bedsNon contractual photo

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft

Superior Room - 1 double bed and seaview

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room - 2 single beds and seaview

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Adapted Standard Room - 2 single bedsNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Adapted standard room with 2 single size beds.Non contractual photo

Accessible room
  • Max. number of persons: 2
Rooms

Our restaurants and bars

RESTAURANTE PAJUÇARA

Type of cuisine: International

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar is in the hotel lobby, and is a place to enjoy regional drinks or a chilled beer to relax after a day of cultural tourism or at the start of a night out.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Maceio Pajucara Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,464 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,420 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

10

Customer review rating 4.5/5

Eduardo D. O. M. Business - 26/02/2021 Confirmed reviews ALL

NOTA 10

Prezado Sr. Eduardo de OLiveira, boa tarde! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar sua avaliação com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Good stay

Customer review rating 4.5/5

Tania Couples - 08/02/2021 Confirmed reviews ALL

Nice hotel, simple, very clean, with all the Covid measures so you feel safe. Breakfast was good, just one day the scrambled eggs were old (& gray), but were changed asap. Overall good stay in Maceio!

Prezada Sra. Tania, boa trade! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Wonderful stay

TripAdvisor rating 5.0/5

Bobever 27/01/2021 TripAdvisor review

Had booked for initial 2 days but extended another 2 days . Hotel well located across from beachfront and in main strip for restaurants etc . Staff were alll wonderful and could not be more helpful and kind . Breakfast was substantial

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Pradella General Maneger

bad service

Customer review rating 0.5/5

Anonymous Business - 22/01/2021 Confirmed reviews ALL

from the beginning to end, very bad

Dear Marcos Paulo A., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral
Customer review rating 3.0/5

Eduardo V. Couples - 22/01/2021 Confirmed reviews ALL

Good location and apartment, but showers were cold.

Dear Eduardo V., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

A great place to stay.

Customer review rating 4.5/5

Cleber G. Couples - 18/01/2021 Confirmed reviews ALL

Just two days, but we"ll come back as soon as possible.

Prezado Sr. Cleber G., boa noite! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Choose Pajuçara beach

Customer review rating 5.0/5

Emil Friends - 11/01/2021 Confirmed reviews ALL

The hotel is excellently located in front of the beach. Sea view rooms are very mich worth it

Dear Emil K., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Well located

Customer review rating 3.0/5

E. Families - 10/01/2021 Confirmed reviews ALL

Good location. Comfortable bed. Good cleaness. No availability to park my car in the parking, and it was very hard to find another alternative. Floor where my bedroom was located was full of mattresses stocked in the row, which gave a terrible sensation

Dear E., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

Very well located - a pleasant surprise

Customer review rating 4.5/5

John Families - 27/12/2020 Confirmed reviews ALL

Very Clean - well located - friendly staff all amenities very close - beach across the road - breakfast is of a good standard

Dear John L., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Bad wifi connection my room

Customer review rating 3.0/5

Bruno Business - 02/12/2020 Confirmed reviews ALL

Bad wifi

Dear Bruno Luis Otilio O., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella General Manarger

Good stay at a well located hotel in Maceió, Brazil

Customer review rating 4.0/5

Sergio G. S. Couples - 10/11/2020 Confirmed reviews ALL

We had a three-night stay in Maceió at the Mercure and it was rather nice visiting the city and staying there. The room was confortable, breakfast was good and the staff was friendly - overall a good stay.

Prezado Sr. Sergio G. S. We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

good location

Customer review rating 3.0/5

Adriana D. Families - 03/11/2020 Confirmed reviews ALL

i had a huge issue with the bath towel, they put a distinct scent on them which i did not like.

Dear Adriana Soares D., Thank you for taking the time to tell us about your experience at the Mercure Maceio Pajucara Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thais Pradella Gerente Geral

Employees very polite !!

Customer review rating 4.5/5

Gentil O. Business - 07/10/2020 Confirmed reviews ALL

A good stay in your hotel !! Well locatted, employers very kind and room comfortable

Prezado Sr. Gentil O., boa tarde! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

PARAISO tROPICAL

Customer review rating 5.0/5

Sandra Couples - 24/03/2020 Confirmed reviews ALL

Sem chances de encontrar algo para criticar

Prezada Sra. Sandra, boa noite! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-la em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Perfect stay!

Customer review rating 5.0/5

Joyce D. Business - 15/03/2020 Confirmed reviews ALL

Execelente workers Perfect Cleaning Amazing location Good breakfast

Dear Joyce, We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Friendly and professional reception with Ms Pryscylla and Ms Elita Feijo

Customer review rating 5.0/5

Ok Couples - 05/03/2020 Confirmed reviews ALL

Very well located with very nice employees in 2nd/3rd shifts.

Prezado Sr. Daniel Guedes, boa noite! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe e principalmente com Priscylla e Elita . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Well located, clean, organized, friendly staff

Customer review rating 5.0/5

Ana L. A. Couples - 28/02/2020 Confirmed reviews ALL

Very pleasant. I liked the hotel in every aspect

Prezada Sra. Ana Laura A., boa noite! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-la em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

brilliant hotel

Customer review rating 5.0/5

Lucy M. J. Friends - 16/02/2020 Confirmed reviews ALL

Everyone does everything we need. Good staff.

Dear Celia Regina M., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maycon Gonçalves Front Office Manager

very good and reliable hotel

TripAdvisor rating 5.0/5

passan2s Couples - 26/02/2018 TripAdvisor review

cleanliness good, breakfast great and diversified, excellent location, super recommend, experience was very good, staff very polite and helpful, I will be back for sure.Maceió is a wonderful place to spend honeymoon.

Thank you for your consideration of your stay at Mercure Maceió Pajuçara. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you with an exemplary service. We hope to see you again in the near future. Regards, Thais Pradella General manager

Evaluation

TripAdvisor rating 4.0/5

newton660 Couples - 05/11/2016 TripAdvisor review

It's not a 5 stars hotel, but it's very comfortable with a very good service (room service, restaurant and reception). As ever the minibar products are very expensive. I like very much the pool area - there is a beautiful view - and the attendance there was excellent.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Maceió Pajuçara. It is always a pleasure to receive feedback and I will share your comments with our team. Sincerely,

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in maceio