Mercure Maceio Pajucara 4 stars

Customer review rating (ALL Rating) 4.5/5 1,980 reviews

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Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas, 57030 170 MACEIO, Brazil

Description

Hotel extras

  • Pet-friendly hotel, for fees

  • Children aged 12 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

Our accommodation(s)

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Hotel location

Mercure Maceio Pajucara

Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas
57030 170 MACEIO
Brazil

GPS:-9.66819, -35.71439

Telephone
Fax +55 82 2122-9500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAENDÚ

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,980 reviews

TripAdvisor Rating  4.1/5  1,530 reviews

Certificate of excellence 2024

Way to expensive for what you get

Customer review rating 2.0/5

Marli P. Families - Confirmed reviews ALL

Dear Marli, Thank you for your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations, particularly concerning the condition of the rooms and the cleanliness issues you experienced. We take all comments seriously and will review them thoroughly with our team to ensure we address these concerns. We appreciate your input as it helps us improve our services and facilities. We hope you might consider staying with us again in the future to experience any enhancements made. Sincerely, Thais Pradella

Very nice

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Vanessa, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us, particularly the cleanliness of your room and the quality of our breakfast. We hope to welcome you back in the future. Best regards, Thais Pradella

I didn´t s. t.

Customer review rating 0.5/5

Idk D. S. T. Solo - Confirmed reviews ALL

Dear IDK, Thank you for sharing your feedback. We regret that you D. not have the opportunity to s. with us. We hope to welcome you in the future to provide you with a memorable experience. Kind regards, Thais Pradella

Old hotel at a good location

Customer review rating 4.0/5

Marisa L. D. P. Couples - Confirmed reviews ALL

Dear Marisa, We appreciate your feedback. We will take into consideration the need to renovate the hotel and provide more training to the restaurant staff. Your opinion is valuable to us. Sincerely, Thais Pradella

Bad

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Dear Ana Luisa, We are truly sorry to hear about your experience. Our team strives to provide excellent service, and we apologize for any perceived unkindness. We will address the noise level with our staff to ensure a more peaceful environment. Warm regards, Thais Pradella

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Other web-users rate our hotel

  • 464 reviews 9.1/10 Location
  • 641 reviews 6.4/10 Room
  • 1,040 reviews 9/10 Service
  • 35 reviews 2.4/10 WiFi
  • 620 reviews 9.3/10 Breakfast
  • 298 reviews 6.9/10 Cleanliness
  • 266 reviews 4.8/10 Comfort
  • 169 reviews 8.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.