Mercure Maceio Pajucara 4 stars

Customer review rating (ALL Rating) 4.5/5 1,907 reviews

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Description

Hotel extras

  • Pet-friendly hotel, for fees

  • Children aged 12 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

Our accommodation(s)

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Hotel location

Mercure Maceio Pajucara

Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas
57030 170 MACEIO
Brazil

GPS:-9.66819, -35.71439

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAENDÚ

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,907 reviews

TripAdvisor Rating  4.0/5  1,526 reviews

Certificate of excellence 2024

I didn´t s. t.

Customer review rating 0.5/5

Idk D. S. T. Solo - Confirmed reviews ALL

no experience

Dear IDK, Thank you for sharing your feedback. We regret that you D. not have the opportunity to s. with us. We hope to welcome you in the future to provide you with a memorable experience. Kind regards, Thais Pradella

Old hotel at a good location

Customer review rating 4.0/5

Marisa L. D. P. Couples - Confirmed reviews ALL

Hotel needs renovation in all areas. Restaurant staff needs more training and a nicer uniform

Dear Marisa, We appreciate your feedback. We will take into consideration the need to renovate the hotel and provide more training to the restaurant staff. Your opinion is valuable to us. Sincerely, Thais Pradella

Bad

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Staff very unkindly , and the hotel is very loud, lots of people speaking very loudly all the time

Dear Ana Luisa, We are truly sorry to hear about your experience. Our team strives to provide excellent service, and we apologize for any perceived unkindness. We will address the noise level with our staff to ensure a more peaceful environment. Warm regards, Thais Pradella

Not a good cost-benefit choice

Customer review rating 2.5/5

Luiz R. Business - Confirmed reviews ALL

Considering room prices, services provided are low or insuficiente Bathroom with bad smell, not good. Doesn’t have appliances in room (like ironing or teas/coffees) Couldn’t find even a soap in bathroom. How I’m supposed to wash my hands after toilet use?

Dear Luiz R., We appreciate your feedback. We apologize for the inconveniences you faced. Your comments are valuable, and we will address these issues internally. Rest assured, we strive to improve our services. Best regards, Thais Pradella

Well located and Very Good Breakfast

Customer review rating 4.0/5

Caffaro ®. Solo - Confirmed reviews ALL

The location is just awesome, as well the breakfast ;) the room and its shower are also perfect!!! The only thing which bothers me a bit was the acoustic of the room :( I was able to listen every single “adventure” from the couple at the room nearby :(

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Other web-users rate our hotel

  • 466 reviews 8.9/10 Location
  • 620 reviews 6.2/10 Room
  • 1,024 reviews 9/10 Service
  • 43 reviews 2/10 WiFi
  • 599 reviews 9.2/10 Breakfast
  • 277 reviews 6.9/10 Cleanliness
  • 261 reviews 5.3/10 Comfort
  • 151 reviews 8.4/10 Food

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