ibis Maceio Pajucara 3 stars
Customer review rating (ALL Rating) 4.1/5 1,024 reviews
22 minutes away from the Maceió Bus Terminal
1 hour away from the Zumbi dos Palmares International Airport
Pet-friendly hotel in Maceió (dogs up to 33 lb)!
Family-size hotel! Rooms for up to two adults and two kids.
The ibis Maceió Hotel is 2.3 km away from the Maceió Handcrafts Market.
ALLSAFE approved hotel
Avenida Dr Antonio Gouveia 277, Pajucara
ZUMBI DOS PALMARES At 23.4km / 14.54 miles
AUTO ESTRADA At 10km / 6.21 miles
Check-in from - Check out up to
In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a fun, friendly place. What could be simpler.
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Our guest reviews
100% genuine reviews from our guestsFind out more
Nice stay in Maceió
Customer review rating 3.5/5
Marco Business - Confirmed reviews ALL
Room OK, a bit noise specially during the nights due to air conditioner equipment's. Social areas as well as the hallways could be kept a little better organized and clean. Helpful and attentive staff. Weakest point was the breakfast. Expensive and not with the deserved quality.
Dear Marco Tadeu G., Thank you for taking the time to tell us about your experience at the ibis Maceio Pajucara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.0/5
Luis C. A. Business - Confirmed reviews ALL
Good Stay, excellent location.
Exmo Senhor (a) A., Agradecemos os seus comentários no seguimento da sua estada no ibis Maceio Pajucara. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.
Rooms are in a terrible condition. The entire hotel needs some maintenance
Customer review rating 1.0/5
Guilherme O. Business - Confirmed reviews ALL
The hotel is in a terrible condition. I stayed on room 501 and 705. The first room al the furnitures and tables were falling apart and I saw a lot of ants inside the bathroom and on the table in front of the windows. I asked to change room and moved to 705. No ants but the room was still in a bad condition. Hotel has no parking lot. Every night you need to waste some time looking for some spot to park on the streets.
Booked and paid in full a guaranteed room. Had to sleep on a mattress on the floor.
Customer review rating 0.5/5
Mat Families - Confirmed reviews ALL
Extremely disappointed with this hotel, it was the worst Accor hotel I’ve ever stayed in, and also worse than most hostels. Booked a guaranteed triple room and paid in full. Had to sleep on a mattress on the floor as we were 3 pax and they said triple rooms didn’t even existed at that hotel. All Gold status and this is the kind of treatment I received from them! Hotel refused to put us on 2x double rooms even though it was their mistake. Issue was only fixed on the next day when I could talk to the manager and the triple bedrooms suddenly started to exist in the hotel.
Customer review rating 4.0/5
José C. D. S. Families - Confirmed reviews ALL
Local limpo e silencioso
Exmo Senhor (a) S., Agradecemos os seus comentários no seguimento da sua estada no ibis Maceio Pajucara. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.
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