ibis Maceio Pajucara 3 stars

Customer review rating (ALL Rating) 3.8/5 804 reviews

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Description

Hotel extras

  • 22 minutes away from the Maceió Bus Terminal

  • 1 hour away from the Zumbi dos Palmares International Airport

  • Pet-friendly hotel in Maceió (dogs up to 33 lb)!

  • Family-size hotel! Rooms for up to two adults and two kids.

  • The ibis Maceió Hotel is 2.3 km away from the Maceió Handcrafts Market.

Our accommodation(s)

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Hotel location

ibis Maceio Pajucara

Avenida Dr Antonio Gouveia 277, Pajucara
57030170 MACEIO
Brazil

GPS:-9.67081, -35.71618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a fun, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  804 reviews

TripAdvisor Rating  4.0/5  1,695 reviews

Certificate of excellence 2024

Poor

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Mould on the walls Bad breakfast Bathtub drain not working even when we asked to fix it Cockroaches on the floor Restaurant closed on weekends

Dear Ana Flavia Freire M., Thank you for taking the time to tell us about your experience at the ibis Maceio Pajucara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Paulo Business - Confirmed reviews ALL

The Air conditioning wasnt working. The worst experience i had.

Dear Paulo Andrade G., We very much appreciate your comments regarding your stay at the ibis Maceio Pajucara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Mariana Business - Confirmed reviews ALL

Good room and good located, the only thing the hotel can be better is about the car parking.

Dear Marina Bezerra Muniz La B., We very much appreciate your comments regarding your stay at the ibis Maceio Pajucara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unconfortable

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Noisy Air conditionning, bad soap bars

Dear Antonio Sergio de Carvalho H., Thank you for taking the time to tell us about your experience at the ibis Maceio Pajucara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bem recebida

TripAdvisor rating 5.0/5

prismaxe Business - TripAdvisor review

I arrived tired after my flight had been cancelled by avianca and the staff gave me a nice welcome. Nice staff helped me to get a jangad tour and with my check in. Restaurant could have more vegetarian options.

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Other web-users rate our hotel

  • 354 reviews 7.3/10 Location
  • 519 reviews 4.3/10 Room
  • 364 reviews 8.3/10 Service
  • 8 reviews 5.3/10 WiFi
  • 252 reviews 7.2/10 Breakfast
  • 179 reviews 3.8/10 Cleanliness
  • 171 reviews 1.7/10 Vibe
  • 112 reviews 2.5/10 Amenities

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