ibis Maceio Pajucara 3 stars

Customer review rating (ALL Rating) 4.0/5 845 reviews

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Description

Hotel extras

  • 22 minutes away from the Maceió Bus Terminal

  • 1 hour away from the Zumbi dos Palmares International Airport

  • Pet-friendly hotel in Maceió (dogs up to 33 lb)!

  • Family-size hotel! Rooms for up to two adults and two kids.

  • The ibis Maceió Hotel is 2.3 km away from the Maceió Handcrafts Market.

Our accommodation(s)

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Hotel location

ibis Maceio Pajucara

Avenida Dr Antonio Gouveia 277, Pajucara
57030170 MACEIO
Brazil

GPS:-9.67081, -35.71618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a fun, friendly place. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  845 reviews

Customer review rating 2.0/5

Ricardo A. F. M. Business - Confirmed reviews ALL

The room is really poor in quality: 1. The walls are damaged by interior leaks (water action); 2. Missing one desk in one of the two sides of the bed; 3. The curtain is really small and does not block external light; 4. The towels are stiff from so much use; 5. The hotel does not have parking lot (it sucks).

Dear Ricardo A. F. M., Thank you for taking the time to tell us about your experience at the ibis Maceio Pajucara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Marcia A. Solo - Confirmed reviews ALL

Everything was OK, Except for Breakfast: Too crowded, because most of the guests were booked for some early tour.

Dear Marcia A., We very much appreciate your comments regarding your stay at the ibis Maceio Pajucara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Marilia G. B. P. Business - Confirmed reviews ALL

Excelente estadia

Exmo Senhor (a) P., Agradecemos os seus comentários no seguimento da sua estada no ibis Maceio Pajucara. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

Customer review rating 5.0/5

Sven R. Couples - Confirmed reviews ALL

simples, pratico e conveniente

Customer review rating 1.5/5

Giorgio S. Business - Confirmed reviews ALL

Location is great but this hotel lacks basic services: parking, shower is awful, bathroom and room are outdated.

Exmo Senhor(a) S., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Maceio Pajucara. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos

Other web-users rate our hotel

  • 341 reviews 7.7/10 Location
  • 517 reviews 4.7/10 Room
  • 347 reviews 7.9/10 Service
  • 10 reviews 7.1/10 WiFi
  • 244 reviews 7.6/10 Breakfast
  • 194 reviews 4.7/10 Cleanliness
  • 139 reviews 2.2/10 Vibe
  • 85 reviews 2.2/10 Amenities

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