I’m in love with this hotel. I love the spacious, luxurious and comfy rooms, the excellent service, the premium food, the warm and welcoming staff. I had an incredible vacation. I’ve been here quite often and I definitely come back

One of my favourite hotels around the world for the high standard and quality of service we received The above hotel need to find a solution for the waiting time at the reception during check-in See you agian

I had an amazing stay. Everything was simple wonderful. The staff was amazing and my mother truly loved the spa. Only thing I could say could improve is the room. We noticed a couple times the room as clean as it should be, especially under the bed. However overall an amazing experience.

this is a resort which offers just anything which is needed. good restaurants and bars, very nice pools, tropical settings, clean and large private beach, top service, large and very comfortable rooms and more. also the Spa was of 5-star quality.

lack of information on hotel services at arrival Very poor choice of food for children. main restaurant closed, not a word of explanation ( don't blame Covid again because breakfast was served there in good safety conditions). beach under works, nobody told us anything.

I booked 4 nights to celebrate my birthday, the hotel was full of kids.. swimming pool jammed, beach with very slow and horrible service.. I asked for a coconut drink and the guy basically poured hot water inside the coconut and told me that this is what they have... I was shocked.... the distance between wherever you go and this hotel is very far... I wanted to check out but was told basically that I can’t... even though I had paid a flexible rate and without mentioning that I am gold member of Accor Hotels... so the disappointment is extended... would never go back there and definitely will never recommend it for classy travelers that want so quality time... perfect for mass travelers....

We stayed in a junior suite which was great. Colour scheme of purple isn't to our taste but it's brand colours so looked past it. Fantastic bathroom and lovely view across the palm. The fridge wasn't working. We had club access so checked in there which we had a rather long wait for whilst receptionist was dealing with another guest. We were reminded of the dress code for the lounge from 5pm but on the 3 nights we stayed that code was not adhered to by many. People in their swimming and gym gear and children running amock out on the terrace. We've certainly never experienced that in any lounge we've used in other hotels and is the reason we would not stay at this hotel again. The saving grace of the lounge was Ian the bar tender, who makes an excellent Mojito and went out of his way to make us feel welcome. The quality of the food we ate in the lounge and across the restaurants we dined in was good. A big bug bear for us is the lighting not being good enough to see the menu and we experienced this is Moana (seafood restaurant). In fact we left shortly after arriving as we were disappointed with the lack of seafood to choose from on the menu. The hotel has a lovely pool, but unfortunately it got very crowded over the weekend as it's not very large for the size of the hotel. The drinks service was very slow. And the biggest complaint we have is the amount of times we saw guests not wearing masks and walking past staff who didn't say a word to them. We aren't talking about people in their swimwear going to or leaving the pool, but people clothed. As residents of the UAE, we were disappointed that the law was not being adhered as it should be.

Thanks Farit and Nasser for excellent service. The property is very nice with newly opened outlets for excellent experience I like the room space with Seaview for full disconnect from business and routine dayload Very high safety standards for c-19 Excellent housekeeping team with prompt response to all requests The CMC lounge is also amazing with very friendly staff Thank you all Definitely I will be revisiting soon

No complaints to the stay especially in Covid limitation times. Clean facilities, reliable personel, perfect beach, what else tyou can expect today from the resort. Even construction of a skyscrapper nearby was not affected the stay.

Was very impressed how hotel has adapted to COVID. Felt very safe and secure. Beach Suite was huge. Closing doors mean tour daughter had privacy at night. Separate bath and shower really nice. Club lounge worth the extra. Breakfast plentiful. Afternoon tea ok, but very repetitive. Evening drinks and canapes a pleasant way to spend an hour or so. The barman Ian is superb. Friendly, helpful, and highly skilled at cocktail making.

Our stay was perfect, we stayed at beach suites with a beautiful view! The hotel is beautiful, lots of greenery all around, many swimming pools to choose from and of course clean beach. Staff is friendly and considerate. Our stay was definitely worth the money and time.

I loved my prestige suite view and the private beach acess Things i didnt like is the level of cleanness as i had a bath robe that was stained with blood as well the fridge wasnt cleared from the people who stayed before

First time at Sofitel Dubai The Palm and definitely won’t be the last. Incredible rooms and facilities. Amazingly friendly and helpful staff and exceptional service. Highly recommend for a staycation.

This was a mini trip to unwind. It was wealth the time as there was so much being offered to the guests. The service was away above par. I normally stay at Sofitel but this has to be one of the better ones on my list

My Stay was amazing, however I have one comment, the room service is extremely slow, it takes them an hour or so to get something you ordered delivered. and they are not very flexible with late checkout like other hotels. Specially in these times