Novotel Dubai Al Barsha

Mensagem informativa

Novotel Dubai Al Barsha 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 842 comentários

Hotel ALLSAFE. Aprovado

Novotel Dubai Al Barsha
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Descrição

Extras do hotel

  • WIFI grátis por todo o hotel

  • Spa InBalance by Novotel e piscina externa

  • Traslado diário gratuito para os shoppings e praias próximos

  • 10 salas de reuniões modernas

  • A pouca distância da estação de metrô Mashreq

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local para viver, perfeito para todas as suas necessidades. 357 Quartos, 19 suites, 89 suites totalmente mobiliadas, grátis para 2 crianças até 16 anos dividindo o quarto dos pais.

Localização do hotel

Novotel Dubai Al Barsha

Estação de metrô Opp Mashreq, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
Emirados Árabes Unidos

Fax: +971 4 304 9100

  • DUBAI METRO:  RED Sharaf DG

  • De avião

    AL MARKTOUM (DWC) A 41 km / 25 milhas

  • De avião

    DUBAI INT (DXB) A 30 km / 18 milhas

  • De avião

    DUBAI INTERNATIONAL AIRPORT A 24 km / 14 milhas - Transporte pagamento

  • De avião

    DUBIA INTL AIRPORT A 22 km / 13 milhas - Transporte pagamento

  • De trem

    SHARAF DG A 0 km / 0 milhas

GPS:25.112416, 55.188687

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Avaliações dos nossos hóspedes para
Novotel Dubai Al Barsha

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  842 comentários

Classificação no TripAdvisor  4.5/5  3.071 comentários

Nice Place, Friendly Staff

Classificação TripAdvisor 5.0/5

sadeddinali1972 Avaliação certificada TripAdvisor

I got a free upgrade to my room. The receptionist had offered me an executive suit as while I was booking a normal room. The upgrade was offered and not requested which makes a big difference. I felt very special and this was because I am a Diamond All member. I has also been offered a welcome drink and a free access to the soft drinks in the room mini-bar with daily refilling. Welcoming pale of sweets has been delivered to my door step. The staff is very friendly and welcoming and the hospitality was outstanding.

Dear Sadeddinali, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that we have met your expectations. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again soon. With much appreciation, Alina Zapopadko Hotel Manager

Dubai Trip

Classificação TripAdvisor 5.0/5

patbernard2021 Negócios - Avaliação certificada TripAdvisor

Excellent Hotel. Personnel are courteous and professional. Food and Room Service are excellent. Gym has a nice assortment of equipment and the hours are convenient. Hotel is within walking distance of the Emirates Mall. Great Place to stay. Highly Recommend.

Dear Pat Bernard, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that you enjoyed your stay and we really appreciate your recommendation. The team and I look forward to welcoming you again in the near future. Sincerely, Alina Zapopadko Hotel Manager

Novotel Al Barsha

Classificação TripAdvisor 4.0/5

KishoreUttamchandani Avaliação certificada TripAdvisor

Great location. Very close to Mall of the Emirates. Reasonably priced. Very nice breakfast. Staff were very nice. Gym was well equipped (although I never used it). Would strongly recommend this hotel if you are looking for a reasonably priced decent hotel.

Dear KishoreUttamchandani, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and we really appreciate your recommendation. The team and I look forward to welcoming you again in the near future. Sincerely, Alina Zapopadko Hotel Manager

Good Hotel for the budget

Classificação TripAdvisor 4.0/5

OnAir826362 Negócios - Avaliação certificada TripAdvisor

Well organized hotel, fairly clean. Same limited menu in all restaurants and room service. Pillows are uncomfortable and was not able to reduce the AC temperature, either freezing or Off. staff are very kind and always ready to help.

Dear Guest , Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and look forward to welcoming you again in the near future. Sincerely, Alina Zapopadko Hotel Manager

Not like before

Classificação TripAdvisor 2.0/5

Matcesena Negócios - Avaliação certificada TripAdvisor

Sorry but this hotel becomes old and rooms need renovation. Also housekeeping service don’t pay attention to the details, every day something was missing in the room. I’ve been many times in this hotel before, honestly speaking I will look for something else in the future.

Dear Guest , Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we have not fulfilled all of your expectations. We would certainly look into that. Your feedback is invaluable to us as we work to improve every day. We appreciate your taking the time to share your concerns and hope that you will give us an opportunity to serve you better. Sincerely, Alina Zapopadko Hotel Manager

Can do much much better!

Classificação TripAdvisor 3.0/5

katmandou06 Avaliação certificada TripAdvisor

Superior room too small and carpet old and dirty. TV not working. Staff not particularly smiley but I guess it is common to the Hotel industry in the Middle East due to the poor level of training of the staff. No Voiturier. Breakfast extremely repetitive. Menu of the bar very poor (but food was ok). And why on earth would the hotel favor an outside restaurant instead of promoting it's own restaurant!? This was an enigma to me.... The gym was relatively good (but no water accessible!) but the coaches at the entrance a bit dry and rude.

Dear Katmandou, Thank you for taking the time to tell us about your experience at Novotel Dubai Al Barsha. I am sorry to learn that your experience has not lived up to your expectations. Please be assured that we are taking the appropriate measures to address the issue and prevent it from happening again. We appreciate your taking the time to share your concerns and hope that you will soon give us an opportunity to serve you better. With much appreciation, Alina Zapopadko Hotel Manager

Excelent location, very good sevice

Classificação TripAdvisor 5.0/5

Kanarinac88 Avaliação certificada TripAdvisor

Had a lovely long stay at this hotel for a full month. Room had an amazing view of the Palm, Atlantis and even the Ain Dubai. Rooms are clean and comfortable. Most of the staff is very pleasent and helpful, and even when some issues occur they are usually fast to resolve them. Location is perfect and right on the metro line (Mashreq station) if you don't drive you can reach both Marina and downtown in 15-20 mins.

Dear Kanarinac, Thank you for choosing to stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure having you with us and we are glad to hear that you enjoyed your stay. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again in the future. With much appreciation, Alina Zapopadko Hotel Manager

MM

Classificação TripAdvisor 4.0/5

483mohammed Avaliação certificada TripAdvisor

I love this property always and I’m leaving since its newly built is the time the management have to think now to update the hotel as the carpet is really poor quality and showers needs re-grouting on tiles otherwise everything else is superb

Dear Mohammed, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am pleased to hear that we have met your expectations and thank you for sharing with us your feedback on the upgrades. The management team are regularly assessing the state of our property and definitely working on upgrading in the near future. I really appreciate your taking the time to share your feedback and I hope that you will consider us again in your future accommodation needs. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Total Customer Satisfaction

Classificação TripAdvisor 5.0/5

sam20202020 Negócios - Avaliação certificada TripAdvisor

Had good long stay at Novotel Al Barsha and was impressed with the support provided from checkin desk (Anna, Bea, Sherry, Joyce, etc) including Sr. Mgmt (Mr.Hassan) to cafe Java staff (Ms.Rosalyn) as well housekeeping staff and maintenance, where all provided their best to make my stay pleasant.. To all keep up the excellent work exerted.. highly recommend this hotel due to its location as well close proximity to MOE mall, metro and highly reputable private hospitals…

Dear Sam, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that you enjoyed your stay with us. I will share your comments with our front office team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Novotel Dubai Al Barsha

Classificação TripAdvisor 5.0/5

leesoonhoe Negócios - Avaliação certificada TripAdvisor

Good Stay at Novotel Dubai Al Barsha, location is one of its best surrounded with places those you keen to go. Amenities are just around the corner, you will find its really ease for your stays. Overall satisfied!

Dear Leesoonhoe, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and look forward to welcoming you again in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Wonderfull place

Classificação TripAdvisor 5.0/5

Ana H Família - Avaliação certificada TripAdvisor

If you're looking for an hotel who takes care of you like if you were their family, you are at the right place! All employees of whom we were in touch with, meaning, at the Reception, Security, Cleaning and Breakfast were just perfect! They were there to us all the time, speacially to our children! And, of course, we have not only to thank them all for their service, but we should also give a big thank you to Dieudonné, who really maked us felt like home! It's people like you all that will make our world great again!

Dear Ana, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dinara Rafikova Hotel In-Charge

Amazing first stay

Classificação TripAdvisor 5.0/5

SimpLyCris Avaliação certificada TripAdvisor

This is my first time in this hotel but i really like it. Rooms was so clean and comfortable. Thanks to Ms. Joyce from reception, she gave the welcome drink voucher to my partner which has not been given upon checking in. Breakfast restaurant as well was superb! lots of selection and staff are very approachable. Thank you Novotel Team, we will surely be back.

Dear Chris, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you and your partner again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

5 star service

Classificação TripAdvisor 5.0/5

jalip_explorer Avaliação certificada TripAdvisor

Our family vacation was perfect from the moment we arrived until we departed & honestly we didn't want to leave. Robin ( reservations) assisted us with hotel reservations, Ayesha welcomed us for checkin , very smooth process with early checkin at 13:30.we booked a junior suite & were very kindly upgraded to executive suite as we wanted to be facing Sheikh Zayed highway. Thank you housekeeping for amazing service of rooms & ALL SAFE covid standards. Breakfast was exceptional & staff are top notch with personalised service for each guest. Harriet & Sumesh welcomed us everyday as my son ( 2 years old ) walked into the restaurant by himself followed by me & wife. We were always greeted with a big smile & heartily service. My son got very attached to Joyti as she served us every day along with colleague Madhu. Breakfast has a variety of options & live cooking station. Mr Amr at the concerige was very kind & helpful  in guiding us for leisure activities & places to visit in dubai. We booked our day desert safari family excursion with Ahmed based in hotel lobby from Desert Gate tours. Amazing experience & definitely a must when visiting dubai. As we departed the hotel after 5 days we were met by Sherry & Ayesha ( she checked us in on arrival) , it had to be Ayesha seeing us off as she welcomed my family to Novotel on our arrival. I have stayed on plenty occasions prior so it was rightly so that I brought my family along to experience the exceptional heart to heart service delivered by staff. Thank you all & apologies if I missed someone to mention, will definitely be coming back for more soon. Keep up the momentum. Love from Khalid' family

Dear Khalid Family, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It was a pleasure having you with us and I am glad to hear that your family enjoyed staying with us, I am sure your kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you and your lovely again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

Good

Classificação TripAdvisor 3.0/5

Basilelsakka Avaliação certificada TripAdvisor

Location is very good and near to emirates mall , food and beverage is perfect and helpful , breakfast was delicious, Housekeeping was excellent and thanks for your service , bed was very comfortable , spa team was very nice.

Dear Basilelsakka, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Dinara Rafikova Hotel In-Charge

Great Customer Service and Value for Money

Classificação TripAdvisor 4.0/5

Firas982 Avaliação certificada TripAdvisor

The hotel surrounded with different kind of restaurants, shops, cafes and supermarkets. Mall of the Emirates is 15 min walking distance and the metro station is 3 minutes away by walking. The room sizes are good. The furniture is little bit tired but serves the purpose. The only issue we faced was poor pillows, all the pillows in the hotel are uncomfortable. The front desk employees are super friendly and helpful.

Dear Firas, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We will look into the condition of our pillows and replace them if necessary. Your feedback is very valuable to us as we work to be better each and every day. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Good stay but not very good experience being an Accor member with its benefits

Classificação TripAdvisor 3.0/5

Binesh S Avaliação certificada TripAdvisor

Reception staff need a lot of improvement, lack of knowledge especially Mohamed. Excellent response by the duty Manager Vishwanath to handle unhappy guests. I am not sure if I should continue with Accor membership.

Dear Binesh, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. There are special privileges such as a dedicated line to Platinum guest members. However our front desk at the time was assisting other guests. I am relieved to know that Vishwanath was able to accommodate you right away. I can assure you being a member of our loyalty programme can provide you a range of great benefits. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Dinara Rafikova Hotel In-Charge

Peaceful Stay

Classificação TripAdvisor 5.0/5

AkashG089 Avaliação certificada TripAdvisor

stayed there for 16days.... was having delightful experience.... staff and cleaning members were coperative and helpful. One suggestion- if someone staying in 1Bedroom suite he can pay for Local and ISD calls, please keep the phone facility unlocked, heared little weird.

Dear Akash, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations and we really appreciate your suggestion regarding the telephone call access. Our operator is available 24/7 to assist you in connecting your call to anywhere you wish. Thank you again for sharing your experience and we hope to welcome you back again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

My recent stay

Classificação TripAdvisor 3.0/5

cbirdinc Negócios - Avaliação certificada TripAdvisor

I traveled to Dubai, UAE during december 2020. I found the hotel more run down since COVID 19 started in early February / March 2020. Lot's of staff and amenitiies were not available (e.g. valet parking) due to the existing situation.

Dear Cbirdinc, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We do have limited services offered due to Covid-19 as our priority is to keep our guests safe by strictly complying with the safety protocol by the Dubai Municipality. However, our room amenities such as disposable slippers and dental kits are available upon request at anytime during your stay. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Dinara Rafikova Hotel In-Charge

FANTASTIC HOTEL - EXCELLENT STAFF

Classificação TripAdvisor 5.0/5

monty2711 Avaliação certificada TripAdvisor

Having stayed at this hotel on numerous occassions we have always found the service exceptional and the staff are a real credit to the Accor Group who own this hotel. Ideally located just off Sheikh Zayed Road, the main highway in Dubai it offers easy access to road transport and rail transport using the unique service of the Dubai Metro which is located very close to the hotel and easily reachable within a 10 minute walk. The hotel is also very close to the Mall of the Emirates where the famous Ski Dubai is situated along with many shops including Marks & Spencer as well as a whole host of restaurants, cafes and more. Highly recommend ths hotel for any kind of stay.

Dear Monty, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your feedback. I am pleased to hear we met your expectations and that you enjoyed your time in Dubai. Our hotel is indeed accessible to Mall of the Emirates and of course the metro station. We really appreciate your time in sharing your feedback and we are grateful for your recommendation. The team and I hope to welcome you again on your next visit to Dubai. Sincerely, Dinara Rafikova Hotel In-Charge

Check in Service

Classificação TripAdvisor 4.0/5

islammohammedthabet Avaliação certificada TripAdvisor

taking longer than usual, but overall welcoming services was nice. the hotel was fine with very reasonable prices in this location, was nice experience , we prefer this hotel to come again for short trips

Dear Islam, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you soon. With much appreciation, Julia Schamne Hotel Manager

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