Hotel Novotel RJ Santos Dumont 4 estrelas

Classificação clientes Avis 4.4/5 9.325 comentários

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Melhor preço garantido

Como funciona?
+ 11 Serviços

Extras do hotel

  • Crianças até 16 anos no quarto dos país se hospeda gratuitamente

  • Hotel pet friendly, mediante taxas

  • 5 salas de eventos com capacidade para até 60 pessoas

  • Hotel no Rio de Janeiro próximo à OAB e ao Ministério Público

  • 5 minutos a pé do Aeroporto do Rio de Janeiro - Santos Dumont

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Clube Infantil para crianças de 0 a 16 anos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavadeira automática
  • Mensageiro
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Academia
  • Sauna
  • Clube Infantil para crianças de 0 a 16 anos
Serviços de negócios
  • 9 Sala(s) de reuniões
  • Web Corner em um Mac

Localização do hotel

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300
Centro
20020 080 rio de janeiro
brasil

Tel: +552135068500

Check-in a partir das 12h00

Check out até as 12h00

  • COSME VELHO :  121 Av Franklin R

  • Metro Novo Rio :  1 e 2 Cinelandia

  • De avião

    SANTOS DUMONT A 0,5 km / 0,31 milhas

  • De avião

    TOM JOBIM A 20 km / 12,43 milhas

  • De trem

    CINELANDIA A 0,9 km / 0,56 milhas

GPS:-22.908075, -43.169857

Nossas acomodações

Room Office - Apartamento sem cama adaptado como escritórioFoto não contratual

  • Número máximo de pessoas: 2
  • Superfície: A partir de 25 / 269 sq ft

Nossos restaurantes e bares

365

Com o Resturante 365, você poderá desfrutar do nosso cardápio 24 horas por dia, servido em todas as áreas do hotel. Aproveite a liberdade de comer, como, quando e sempre que você quiser.

Foto não contratual

365

Você poderá desfrutar do seu tempo no nosso lobby bar com o melhor da comida brasileira e um menu variado de bebidas.

Foto não contratual

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 9

  • Tamanho máximo: 200

  • Capacidade máxima: 190 pessoas

  • Capacidade máxima para banquete: 110 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel RJ Santos Dumont

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

9.325 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

1.546 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Novotel

Classificação TripAdvisor 4.0/5

GustavoKruger Business - 02/12/2019 Avaliação certificada TripAdvisor

Novotel SDU stay after my trip to Europe. This is a good stay after a long trip, very convenient close to SDU airport. Only that misses in this hotel is a transfer to the Airport. Is close, but it is close enough to make it difficuklt to find taxi; at the same time it is not close enough to someone who needs to walk to the VERY DANGEROUS center of Rio de Janeiro

Hi GustavoKruger! Thank you for let us know about your time at Novotel Rio de Janeiro Santos Dumont. We are glad that you have enjoyed your stay and hope see you again very soon! Kind regards,

Novotel Santos Dumont - Good cost/benefit

Classificação TripAdvisor 4.0/5

rowik2019 Family - 20/11/2019 Avaliação certificada TripAdvisor

I´ve been at this hotel for a while, it´s a very good location, good amenities and accommodation. Walking distance from Santos Dumont airport and close downtown. Room very good, good restaurant, gym and parking.

Hi rowik2019! Thank you for the grat review of our hotel! We hope to welcome you back very soon!

Hotel Old

Classificação TripAdvisor 2.0/5

CEFM1974 Business - 07/09/2019 Avaliação certificada TripAdvisor

Very expensive for the quality that a received. Bad Smell, old furniture, air conditioning noisy, and dirty sheets. I will never return in this hotel. Thats sad a Brand like Accor offers in a big city a poor quality hotel !

Hi CEFM1974, Thank you for taking the time to share your feedback with us. We regret that the service was not up to your expectations and we apologize for. The Novotel RJ Santos Dumont wants to provide the best quality of service during your stay and therefore your opinion is fundamental to us! With no doubt, feedbacks like this helps us understand which service needs improvement. Rest assured that your comments will be directed to the responsible teams. Once again, thank you for your review and we hope to regain your confidence in a upcoming oportunity.

NOVOTEL SDU

Classificação TripAdvisor 5.0/5

GustavoKruger Business - 11/04/2019 Avaliação certificada TripAdvisor

Nice and conveniente stay. clean, comfortable, well p´laced close to SDU airport I intend to stay there every time when I have business trips to Rio de Janeiro. Cost is a little expénsive, and accor could adjust to more fair tariffs

Hi GustavoKruger! Thank you for taking time out of your day to evaluate us! We are glad that you enjoyed your stay and we would like to tell how grateful our team is! We look forward to welcoming you again at an upcoming opportunity. Kind Regards,

Great Stay

Classificação TripAdvisor 4.0/5

Winston J Solo travel - 27/09/2018 Avaliação certificada TripAdvisor

I have stayed here before. This is just to confirm that the hotel is still wonderful, and lived up to all my expectations. The room was spacious, with all the amenities to make your stay enjoyable. Add the bar and restaurant experience, and I was well pleased.

Don t recommend

Classificação TripAdvisor 1.0/5

tfontes2018 Business - 11/05/2018 Avaliação certificada TripAdvisor

Expensive , nothing included, had problems with the AC as soon as I arrived to my room from a long day s work and had to be moved to another room after two employees came to try to fix the AC. Fairly dissapointed to say the least

Dear TFontes2018 we would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced at your stay. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best Regards, Marcio Ramalho General Manager

Credit card on check in

Classificação TripAdvisor 2.0/5

Aline C Friends getaway - 28/09/2017 Avaliação certificada TripAdvisor

I would have to present my credit card what I had paid months ago. Without this I couldn't stay on the hotel. Terrible process. All of services are OK. The location near the airport is the vantage to stay in this hotel.

Dear Aline, We would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced with the front desk regarding your check in. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best regards, Marcio Ramalho General Manager

Nice Stay!

Classificação TripAdvisor 4.0/5

Winston J Solo travel - 30/03/2017 Avaliação certificada TripAdvisor

I chose this hotel simply because of the excellent location, and because I do believe it is good value for money. This is my fourth stay here, and I will be back. I was very pleased with the room , and the good intentions exhibited by the staff.

Dear Winston, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Excellent stay

Classificação TripAdvisor 5.0/5

EdilsonFSantos Business - 02/02/2017 Avaliação certificada TripAdvisor

Excellent stay. I am very happy for hospitallity and great reception.. Very goog location. Near of the airport Santos Dumont and very close downtown of Rio de Janeiro. I am very happy. Excellent stay.

Dear Edilson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Fast trip

Classificação TripAdvisor 4.0/5

M5992LTcarlosm Couples - 17/12/2016 Avaliação certificada TripAdvisor

Ideal for a fast trip, because it's near the Santos Dumont airport, you can go by walk from the airport. The hotel follows the Novotel patterns, which is good. Good attendants, clean and new rooms. It's far from the Rio's touristic points, but it's possible to get taxis, buses or subway. During the night the region is not so safe, so be careful walking around late at night.

Dear Geraldo Luiz Cardoso Chaves, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias General Manager

Good Location Near to Airport

Classificação TripAdvisor 4.0/5

Thomaz_27 Business - 16/12/2016 Avaliação certificada TripAdvisor

Accomodation are OK, but service at the bar in the ground floor is terrible. I arrive to eat at 9:30PM and had to wait almost 45 minutes to have my food. I asked chicken breast and it came dry and hard. The excuse was that there were many orders for room service. As the food took to long to arrive, I finished eating by 10:25 PM and I wanted to order a desert but, it was refused by the waiter because the eating area of the bar closes at 10:30PM. Very bad !!

Dear Thomaz, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

RJ

Classificação TripAdvisor 3.0/5

pedroaldo Business - 13/12/2016 Avaliação certificada TripAdvisor

Poor service and infraxtructure for a Novotel (comparing to others) and too expensive based on this service and structure comparison. No pool, some people of staff could not orientate properly when asked for some suggestions.

Dear, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

Calm, Quiet and close of the office

Classificação TripAdvisor 5.0/5

jos_celiot Business - 06/12/2016 Avaliação certificada TripAdvisor

The installation is on downtown, but the hotel is very calm, quiet and clear, the big advantage is that it very close of the down town offices. The restaurant is good with a Fair cost. The break-fast is very good too.

Dear, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias

Very good but keep away for restaurant service

Classificação TripAdvisor 4.0/5

Fabio M Business - 18/07/2016 Avaliação certificada TripAdvisor

Very good restaurant however a bad experience in restaurant. Delay to attend, delay to prepare drink, delay to bring the bill and there is no wine in the menu. Very bad experienc in the restaurant. Idont recommend. And the only option to eat around (without take a taxi) is the Ibis. ( that is been the best option comparing to novotel)

Prezado Fabio, Agradecemos imensamente por dedicar o seu tempo compartilhando suas valiosas impressões. Sua avaliação é nossa melhor ferramenta para podermos continuamente melhorar nossos serviços. Sinto muito por não termos alcançando suas expectativas e ofereço as minhas mais sinceras desculpas por todo o inconveniente causado durante sua estada. Valorizamos muito nossos hóspedes e todos os seus comentários serão analisados e levados em consideração. Agradeço mais uma vez por compartilhar suas impressões e espero recebê-lo de volta em um futuro próximo para ter a oportunidade de servi-lo melhor. Atenciosamente, Renato Dias

Convenient and handy

Classificação TripAdvisor 4.0/5

RobRoyS_oPaulo Business - 25/04/2016 Avaliação certificada TripAdvisor

I use to stay at this Hotel in most of my business trips to Rio and it is very conveniently located for this purpose, close to the domestic airport and within walking distance to the financial center. Nice installations, courteous reception staff, only drawback is still the restaurant services, very slow and in this stay with the "rechaud" equipment not working properly that led to the buffet dishes being cold.

Dear RobRoyS_oPaulo, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias General Manager

Next to the airport and certainly one of the best options available in downtown Rio

Classificação TripAdvisor 4.0/5

cmayr Solo travel - 03/03/2016 Avaliação certificada TripAdvisor

There are only a few good hotels in downtown Rio and this is among the better ones. Next to the airport and in a walking distance to the center you might consider this one if touristim around and beaches are not among your priorities.

Dear Guest cmayr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renato Dias General Manager

Great time!

Classificação TripAdvisor 4.0/5

kaowinston Solo travel - 20/02/2016 Avaliação certificada TripAdvisor

This is my third time at this Novotel Santos Dumont hotel, and I must state that I absolutely enjoyed my stay. They provided excellent service, and certainly value for money. Given another chance to visit Brazil and Rio de Janeiro, I will stay here again.

Wonderful staff - great hotel

Classificação TripAdvisor 5.0/5

Clay001 Solo travel - 16/02/2016 Avaliação certificada TripAdvisor

Came back to Novotel Rio St Dumont and don't regret it. The staff is superb, giving very good tips on the city and also on the transport system. The fitness room could have better machines (more weights).

Good Hotel for trips

Classificação TripAdvisor 4.0/5

Glopes34 Business - 24/01/2016 Avaliação certificada TripAdvisor

comfortable hotel like all Novotel hotels. Need more staff during rush hours avoiding long time during check-in/check-out. Parking staff needs to be more proactive and as in the other Novotel better having parking bill under Hotel responsibility. If you have to take plane, it is the right place to stay, otherwise I don't recommend - it is not a friendly neighborhood - nothing to do nearby.

CONVENIENT LOCATION

Classificação TripAdvisor 4.0/5

RobRoyS_oPaulo Business - 18/01/2016 Avaliação certificada TripAdvisor

Another weekly stay at the Novotel Santos Dumont in Rio. Location is very good, just across the road from the domestic airport and close to most business clients and our local office. Only drawback is that at night downtown is empty and therefore dangerous to walk around, so if you want to go to a nice restaurant, movie theater or anything else you have to get a taxi. Otherwise, nothing to crictisize, accomodation is good, staff very courteous and a good breakfast buffet.

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