Hotel ibis Rio de Janeiro Santos Dumont 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 16.695 comentários

Hotel ALLSAFE. Aprovado

+ 15 Serviços

Extras do hotel

  • O ibis Rio de Janeiro Santos Dumont está à 6 minutos à pé do Aeroporto Santos Dumont

  • À 25 minutos de carro da Rodoviária Novo Rio

  • À 15 minutos de carro do Heliponto BPC

  • No centro do Rio de Janeiro.

  • Hotel próximo a diversos Consulados, como o Americano, Alemão, Francês, Porotuguês, Italiano..

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

ibis Rio de Janeiro Santos Dumont

AV MARECHAL CAMARA 280
CENTRO
20020 080 rio de janeiro
brasil

Tel: +552135064500

Fax: (+55)2135064501

Check-in a partir das 12h00

Check out até as 12h00

  • IBIS RJ SANTOS DUMONT :  VLT Santos Dumont

  • ESTACAO CINELANDIA : 

  • De avião

    AEROPORTO ANTONIO CARLOS JOBIM A 21 km / 13 milhas

  • De avião

    SANTOS DUMONT A 0,3 km / 0,19 milhas

GPS:-22.909265, -43.169685

Serviços de hotéis

IBIS KITCHEN

Pratos puramente regionais e clássicos do Brasil preparados diante de seus olhos.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Buffet Custo adicional
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 330 quartos
    • 9 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • Sem quarto para não fumadores
    • 11 pisos
  • Idiomas falados no hotel
  • Salão
    • Área de espera ou lounge
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out expresso
  • Armazenamento de bagagem
    • Armazenamento de bagagem
  • Equipamentos de mesa disponíveis
    • Máquina de engraxar sapatos
  • Ferro
    • Ferro de passar na recepção
Acesso à acomodação
  • Estapar Custo adicional
    • No local

Nossas acomodações

Acolhedor, moderno, confortável e funcional. O quarto Ibis é ideal para trabalho ou apenas relaxar. Com uma cama aconchegante e banheiro funcional, o quarto tem tudo para tornar sua estadia ainda mais agradável!

Avaliações dos nossos hóspedes para
ibis Rio de Janeiro Santos Dumont

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.1/5

16.695 comentários

Classificação no TripAdvisor 4.0/5

3.322 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Stay at IBIS

Classificação TripAdvisor 4.0/5

willprieto 08/09/2021 Avaliação certificada TripAdvisor

The room was clean, the only problem I had with the door knob, but no big deal, my problem was the people at the front desk, they made me wait because they were either on the phone or the computer or talking to each other. They didn’t acknowledge me immediately when I arrived, they need to be trained better for hospitality, I was standing in front of them for 5 min or more and they wouldn’t bother to say please give me a minute, nothing that is not the way it was rude. Every agent did the same. They were friendly after but not aware of the time they made me wait when there wa no line, the supervisor was next to the agent and DID nothing either.

Not so good

Classificação TripAdvisor 3.0/5

PaoloAcido Couples - 17/07/2020 Avaliação certificada TripAdvisor

Actually the Ibis was closed and we were upgraded to Novotel next door. In the first room the air conditioning didn’t function. We were moved to another room so that was good. We used the room service and that was quite bad: pasteis were almost burned, cheese of poor quality and the pina colada tasted synthetic... Anyway, the (second) room was fine, customer service ok (Indidnt feel like complaining about the food in these difficult times) and the breakfast was also good. All hygiene measures were at the appropriate level.

great location

Classificação TripAdvisor 4.0/5

rinosoares Solo travel - 23/12/2019 Avaliação certificada TripAdvisor

great location to stay if you are flying from santos dumond airport. very convenient. room was clean. shower was good too. staff were helpful and knowledgeable about the area. also hotel walking distance to a metro station

Dear Guest, It was with pleasure that we received the evaluation of your accommodation. We'll share your comments with our contributors. Your positive experience at our hotel makes us very happy and encouraged to continue to offer great service and service. We hope to see you soon! Feel Welcome! Jaqueline Müllem Quality & Guest Relations Supervisor Ibis & Novotel RJ Santos Dumont

A nice quick stay.

Classificação TripAdvisor 4.0/5

Antonio_C_Souza Business - 29/07/2019 Avaliação certificada TripAdvisor

The hotel amenities kit needs to be improved. Missed conditioner and shower cap. You also need to pay more attention to the towel cleaning process. All towels were very hard and rough. In addition it is a good hotel for a quick stay.

Staff/Room

Classificação TripAdvisor 5.0/5

PedroBrum Friends getaway - 24/06/2019 Avaliação certificada TripAdvisor

Once again I stay at this hotel and the staff is to be commended with the receptivity during my stay. Although in my opinion the hotel should do a maintenance in the rooms as they still do not conform to the standard of the hotel chain.

Very good location

Classificação TripAdvisor 5.0/5

Guide44506314692 Business - 13/05/2019 Avaliação certificada TripAdvisor

Very good location very close to the airport in downtown.. Corridors could smell better. Personal very friendly and rooms very clean. I would stay there again in another trip using Santos Dummont airport.

excellent

Classificação TripAdvisor 5.0/5

Travel17036338662 Business - 30/10/2018 Avaliação certificada TripAdvisor

its quite and good. liked the dinner and service at the bar. have a good night and the breakfast was very nice. the location is good due is nearest the airport, but a little far from the touristic areas and restaurants. there are not so many taxis service during the morning. Check in and check out was very quickly

Dear Travel17036338662, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcio Ramalho General Manager

Team & Cleaning staff

Classificação TripAdvisor 4.0/5

PedroBrum Friends getaway - 30/08/2018 Avaliação certificada TripAdvisor

Every time I stay in this hotel I feel very welcomed by the staff and I would recommend the management to guide the cleaning staff of the rooms make sure the bedding is clean and / or contains no stain for the next guest as this time I found the sheet with wine stain

Dear Pedro Brum, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Good sleep mid downtown

Classificação TripAdvisor 3.0/5

beflymontreal Solo travel - 10/07/2018 Avaliação certificada TripAdvisor

The room was comfortable and the staff was great. However, at check-in I was asked if I preferred a room on an upper or lower floor level to which I answered that the only think I wanted was a quiet, silent room. The next day I woke up to the sounds of a construction and was informed that there was a room being renovated in the end of the hall. So much for asking for a silent room!!!

Air conditioning

Classificação TripAdvisor 3.0/5

PedroBrum Friends getaway - 15/02/2018 Avaliação certificada TripAdvisor

Unfortunately I had problems with air conditioning which was not working. As I only stayed one night I did not bother to change rooms, because when I realized this problem it was already one o'clock in the morning. My suggestion is that the hotel make an urgent preventive maintenance.

Dear Pedro Brum, We would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced with air conditioning. We would like to inform you that corrective measures have been taken Your satisfaction and well-being are of most importance to us. Best regards, Marcio Ramalho General Manager

Below IBIS standards

Classificação TripAdvisor 2.0/5

Vinicius M T L D Business - 11/01/2018 Avaliação certificada TripAdvisor

Only two persons working, they tried they best, but I had to wait a lot to check in and check out. Express check was simply not availible, in spite of what the website says. The room was dirty and the towel was smeely (oh man, that was disgusting). Region is really dangerous tonight. I mean you cannot leave the hotel at night in any circunstance.

Dear Vinicius, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. Your comments about the room and the fast check-out was considered with proper attention. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

Great people terrible location

Classificação TripAdvisor 3.0/5

nat394 Business - 21/12/2017 Avaliação certificada TripAdvisor

The service and the people were very nice and extremely accommodating. The food was excellent. It's the location that is below par. Very sketchy neighborhood with lots and lots of homeless people right next door. It's not near anything, not that you would feel safe walking anywhere in the neighborhood.

Dear Nat394, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

Great

Classificação TripAdvisor 5.0/5

rafaeloak0 Friends getaway - 25/10/2017 Avaliação certificada TripAdvisor

Great place nice rooms. Near Santos Dumont Airport. I was going to a concert in Vivo Rio that is very nearby. Check in and check out quickly and easy with a very friendly team. 24hs front desk and parking facilities

Dear Rafael, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

Bad Bathroom Sink and TV

Classificação TripAdvisor 3.0/5

Fabio Moacir K Business - 31/08/2017 Avaliação certificada TripAdvisor

Please see the bathroom sink at the room i have used.....it is very dirty at the top inside it is black !! The reception , continental coffe was OK , TV is very poor with bad image and just few channels.

Dear Fabio Moacir, Thank you again for sharing your experience about your stay at ibis RJ Santos Dumont. Your comments about the bathroom was consider with proper attention. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

Good

Classificação TripAdvisor 5.0/5

33Anonimo2014 Business - 30/06/2017 Avaliação certificada TripAdvisor

Very good. The hotel is in good localization. Near of the airport Santos Dumont. Near the train VLT. I very liked of the hotel. It is near downtown. Near the good museum and restaurant and hospital. It has a good breakfast.

Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

Very good hotel

Classificação TripAdvisor 5.0/5

mariafernandadema2sm Business - 24/06/2017 Avaliação certificada TripAdvisor

The hotel has a very good struture, staff and restaurant service. The trainning of staff is excellent, and they are very cordially. The taxi services are pontual and they are much cordial and very educated.

Dear Maria Fernada, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

VERY GOOD HOTEL , BUT FAR FROM THE MOST BEAUTIFUL PLACES IN RIO

Classificação TripAdvisor 4.0/5

allexreis Couples - 15/06/2017 Avaliação certificada TripAdvisor

There is nothing I can complain about this Hotel. I decided tho stay one less day than I have booked, and they give me back the difference fairly. I would not stay there again If i travel to Rio again for enjoying. But if you are going to Rio for business, this is a very good place because it is 2 minutes from the Santos Dumont Airport.

Dear Allex Reis, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

A good stay.

Classificação TripAdvisor 4.0/5

Hiran A Couples - 10/05/2017 Avaliação certificada TripAdvisor

In the heart of Rio's downtown, just a few minutes by foot to Candelaria Church, Cinelandia, Theatro Municipal and other incredibles "must see" da Cidade Maravilhosa. 10 minutes away by car you can reach "Museum of Tomorrow", one of the most impressive architectural buildings in the worlds.

Dear HiranAycar, Thank you for sharing your experience about your stay at ibis RJ Santos Dumont. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Marcio Ramalho General Manager

Confort suites by good price

Classificação TripAdvisor 4.0/5

camargos2017 Business - 24/04/2017 Avaliação certificada TripAdvisor

Ibis Santos Dumont has a fair price for confortable suite. Location is ok to business travel, but I do not recomend to vacation travel because at night there are some homeless closed. A great vantage is being very near to Santos Dumont Airport (SDU).

Dear Camargos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Nice Stay on IBIS

Classificação TripAdvisor 4.0/5

Limaeteu Couples - 15/02/2017 Avaliação certificada TripAdvisor

Our stay on IBIS was very good, some amenities on room needs some repair but everything was working. The restaurant has good food options and the breakfast is very good too. If you want a good service with just price choose IBIS.

Dear Lima, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

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