Santa Teresa Hotel RJ - MGallery

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Santa Teresa Hotel RJ - MGallery 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 785 comentários

Hotel ALLSAFE. Aprovado

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Extras do hotel

  • Realize seu casamento e outros eventos sociais em nosso salão La Villa

  • O Le Spa oferece vários tipos de tratamentos corporais

  • Estacionamento exclusivo e gratuito

  • Crianças até 12 anos se hospedam gratuitamente com os pais

  • Hotel Pet Friendly, até 9 kg e mediante taxas

Localização do hotel

Santa Teresa Hotel RJ - MGallery

Rua Almirante Alexandrino 660

  • De avião

    AEROPORTO TOM JOBIM A 18 km / 11,18 milhas - Transporte pagamento

  • De avião

    SANTOS DUMONT A 5,04 km / 3,13 milhas - Transporte pagamento

  • De helicóptero

    CORCOVADO A 3,4 km / 2,11 milhas

GPS:-22.9218779, -43.1875169

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Traslado
  • Restaurante
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Nossas acomodações

Os quartos e as suítes na coleção MGallery de hotéis boutique oferecem muito conforto em um cenário autêntico. Suíte com 40m², work desk, cama king size, banheiro com ducha ou banheira, varanda interna. Amenities, secador, frigobar, cofre, roupão, par de chinelos como gift e duas águas importadas como cortesia no check in.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Santa Teresa Hotel RJ - MGallery

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  785 comentários

Classificação no TripAdvisor  4.5/5  654 comentários

Certificado de excelência 2022

Beautiful and stylish hotel

Classificação TripAdvisor 5.0/5

Jo F Família - Avaliação certificada TripAdvisor

We are a family of 4 (with 2 boys aged 11), who stayed in Santa Teresa Hotel in April 2019. Its a beautiful and stylish hotel. Very boutique and modern feel, with fantastic display of historical artifacts. service was exemplary - staff went out of their way to help, including arranging last minute Maracana tickets. Great location in Santa Teresa. Excellent breakfasts - probably the best we have had in all of Brazil during our travels. All in all, faultless. Highly recommended to stay here :-)

Dear Jo F, Thank you for taking the time to write such a wonderful review of Santa Teresa MGallery. We are absolutely delighted to be considered as your favourite breakfast in Brazil. The fact that you feel as "faultless", affirms that we have met our goal in welcoming you as part of our family. We eagerly anticipate the next opportunity to welcome you home. Warm regards, Juan + 55 21 985010893

Great hotel, lovely location and super friendly concierge/receptionist

Classificação TripAdvisor 5.0/5

Curious41499225876 Couples - Avaliação certificada TripAdvisor

The hotel is in the lovely neighborhood of Santa Teresa. The pool and bar were amazing. Beautiful breakfast. The concierge and receptionist Alexandre was especially helpful and friendly. Would recommend this hotel to friends and families.

Dear Curious, Thank you for sharing your kind review. I am so delighted to hear that you had such a wonderful stay and that you found our location to be so convenient within Rio. We look forward to your next visit to The Santa Teresa Mgallery! Juan Whtasapp + 55 21 985010893

Annivarsary week in Rio

Classificação TripAdvisor 5.0/5

Manish S Couples - Avaliação certificada TripAdvisor

MGallery by Sofitel is particularly suited to couples holidaying in Rio and seeking to leave behind the busy beachfront properties and instead immerse in idyllic and scenic charms of Santa Teresa. The real delight factor for us at the MGallery were #1 The People and #2 The food. Juan Sanders, the Manager, sets a very high standard and welcoming tone - which is consistently followed by his team on the front desk (Notably => Nathalie, Larissa) and the restaurant (Notably => Alex, Luis, Aldobo). Nice breakfast as well as dinner settings. We did not visit the bar or the pool-side lounge and instead largely focussed on the Tereze restaurant during our 6 night stay.

Not bad

Classificação TripAdvisor 2.0/5

Naingaung9591 Friends getaway - Avaliação certificada TripAdvisor

The hotel is located at old town but not the good place fir us . At the arrival, the receptionist requested us to allow to block some amount of money and we said ok but they requested us to sign tthe credit card receipt which was never experienced before. We refused but finally we had to agree and it wasn’t very pleasant experience.The bar is located one flight down and the stairs steps aren’t very smooth . The house keeping staffs are not pleasant( they didn’t say hello or any kind of greeting to the guest or smilr ) . there was no evening turn down service. The food and service in their only restaurant was great . This is the only good service we have to appreciate. When we check out , there is only one receptionist who helped us to bring down the luggage. No bell services at all .

Dear Naingaung9591, thank you very much for staying at Santa Teresa Hotel. I was delighted to see that you enjoyed so much our restaurant Térèze and I I need to say that I am surprised about your comments of our housekeeping team that is always striving to ensure that all our clients have a truly magical experience. I am going to reinforce the training in this department during the next days. Regarding the pre-authorization, this is part of our standards and most of the hotels of the world use the same procedure during check in. Also talking about our front desk staff we pride ourselves on our passionate and dedicated team; as you can see from our previous Tripadvisor reviews, our visitors are always delighted with the wonderful attention to detail as well as the service we provide. All our receptionists help our clients with the luggage, even when the bellboy is not available, as you and your friends were. They also provided you with very unusual services, like sending somebody of our team to guide your visit in downtown Rio. If you would like to discuss any of this with me, please do not hesitate to contact me directly as I would welcome the opportunity to find out more detail about your experience. Kindest regards from Rio Juan

Tranquility in Rio

Classificação TripAdvisor 4.0/5

Jerome N Couples - Avaliação certificada TripAdvisor

Beautifully decorated hotel and rooms. The swimming pool área was fantastic - with sun most of the day (in mid-Winter). Very cool bar and excellent restaurant. Noise from streets and dogs barking early morning interrupted our sleep a little - but not very serious. I suggest requesting hotel to arrange transportation (taxi) - Uber not reliable for this location. Spa treatments are very high quality, although the location is below the restaurant and so a lot of thumping and chair moving noises from above.

Dear Jerome, We very much appreciate your comments regarding your stay at the Hotel Santa Teresa Rio MGallery by Sofitel. We are glad to read that our decoration, swimming pool, bar and restaurant have please you. We are sorry about the noises at the Spa. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back again soon. Sincerely, Stephane Menou

Absolutely beautiful and unique hotel

Classificação TripAdvisor 5.0/5

james h Couples - Avaliação certificada TripAdvisor

The hotel is beautifully set in an old mansion property, very tranquil compared with the tourist heavy beach areas in Rio. Great restaurants and bars nearby. Try Mineiro (ie someone from the state of Minas Gerais) for the best feijoada you'll ever have. The hotel actually has a great (and surprisingly reasonably priced )restaurant. The cocktail bar there is super cool at sunset. Service all round excellent. Right up there with best hotels in Rio.

Dear Mr. We very much appreciate your comments regarding your stay at our hotel. We are happy to know that you liked our location, restaurant, bar and that you could find here a quiet place to relax. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Menou


Classificação TripAdvisor 2.0/5

P5830LKdianac Couples - Avaliação certificada TripAdvisor

Considering how much my partner and I paid to stay here we were very disappointed with the service. The area was swarmed with mosquitos and the hotel was dead as a result. Staff seemed reluctant to answer our concerns regarding the Zika virus. We booked an appointment with the spa to find out the steam and sauna were out of service. There was only a thin sheet serving as a divider in the spa so during the entire couples massage we heard loud workers shouting right by us. Breakfast was also not included. It's too bad because the property is nice but there is not much to do within walking distance and it's not the safest of neighbourhoods in Rio.

Dear P5830LKdianac, Thank you for taking the time to tell us about your experience at the Hotel Santa Teresa Rio MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to give to our guests better instructions about the zika virus and about the noise near our SPA. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephane Menou

Too bad

Classificação TripAdvisor 3.0/5

hedgehog513 Família - Avaliação certificada TripAdvisor

Beginning of December 2016 we have visited above mentioned hotel again for the 4th time. It is an wonderful placed hotel. However, this year there was an dramatically decrease in all items visible. It was very loud, Service droped down significantly and reception personal has had severe problems in English conversation. The bar announed in the Website was never availible on three consecutive days. Fortunately dinner and breakfast have continoued to be excellent. Hopefully new owners will increase Hotel Level again to 5 stars, that it deserves definitely not at the Moment.

Dear guest, We are really sorry to hear that service did not meet your expectations. Be sure that we will pass the information to all the team. We hope to see you again so we can have an opportunity to change your opinion regarding our hotel. Best Regards,

great view, great restaurant, but standard of rooms is a bit poor

Classificação TripAdvisor 3.0/5

florentinaf378 Couples - Avaliação certificada TripAdvisor

we experienced a great service, great food, great views over rio, but in our room was mildew in the toilet, the glas panels of the shower sections were missing. the room could have some new paint and there was quite a lot of dust on the lamp shades. also the toilet did not have any ventilation or aircon to refresh the air in there.

Dear Mr Fiorentinaf378, Thank you so much for sharing with us your experience at our Hotel Santa Teresa MGallery by Sofitel. It's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. We are really sorry to hear that the room did not meet your expectations. Be sure that we will pass the information to all the team. We hope to see you again so we can have an opportunity to change your opinion regarding our hotel. Best Regards,

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