Santa Teresa Hotel RJ - MGallery 5 estrelas

We are a family of 4 (with 2 boys aged 11), who stayed in Santa Teresa Hotel in April 2019. Its a beautiful and stylish hotel. Very boutique and modern feel, with fantastic display of historical artifacts. service was exemplary - staff went out of their way to help, including arranging last minute Maracana tickets. Great location in Santa Teresa. Excellent breakfasts - probably the best we have had in all of Brazil during our travels. All in all, faultless. Highly recommended to stay here :-)

The hotel is in the lovely neighborhood of Santa Teresa. The pool and bar were amazing. Beautiful breakfast. The concierge and receptionist Alexandre was especially helpful and friendly. Would recommend this hotel to friends and families.

MGallery by Sofitel is particularly suited to couples holidaying in Rio and seeking to leave behind the busy beachfront properties and instead immerse in idyllic and scenic charms of Santa Teresa. The real delight factor for us at the MGallery were #1 The People and #2 The food. Juan Sanders, the Manager, sets a very high standard and welcoming tone - which is consistently followed by his team on the front desk (Notably => Nathalie, Larissa) and the restaurant (Notably => Alex, Luis, Aldobo). Nice breakfast as well as dinner settings. We did not visit the bar or the pool-side lounge and instead largely focussed on the Tereze restaurant during our 6 night stay.

The hotel is located at old town but not the good place fir us . At the arrival, the receptionist requested us to allow to block some amount of money and we said ok but they requested us to sign tthe credit card receipt which was never experienced before. We refused but finally we had to agree and it wasn’t very pleasant experience.The bar is located one flight down and the stairs steps aren’t very smooth . The house keeping staffs are not pleasant( they didn’t say hello or any kind of greeting to the guest or smilr ) . there was no evening turn down service. The food and service in their only restaurant was great . This is the only good service we have to appreciate. When we check out , there is only one receptionist who helped us to bring down the luggage. No bell services at all .

Beautifully decorated hotel and rooms. The swimming pool área was fantastic - with sun most of the day (in mid-Winter). Very cool bar and excellent restaurant. Noise from streets and dogs barking early morning interrupted our sleep a little - but not very serious. I suggest requesting hotel to arrange transportation (taxi) - Uber not reliable for this location. Spa treatments are very high quality, although the location is below the restaurant and so a lot of thumping and chair moving noises from above.