Hotel ibis Rio de Janeiro Centro 3 estrelas

Classificação clientes Avis 4.2/5 10.144 comentários

Hotel ALLSAFE. Aprovado

Reservar este hotel
Quarto 1

Melhor preço garantido

Como funciona?
+ 12 Serviços

Extras do hotel

  • 9 minutos de distância de carro até a Rodoviária Novo Rio

  • 6 minutos de carro até o Aeroporto do Rio de Janeiro - Santos Dumont

  • 15 minutos de carro até a Avenida Brasil

  • 20 minutos de carro até a Ponte Rio-Niterói

  • Hotel pet friendly! Aceita animais de pequeno porte

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

ibis Rio de Janeiro Centro

Rua Silva Jardim 32
Torre I
20050060 rio de janeiro
brasil

Tel: +552135118200

Fax: (+55)21/35118220

Check-in a partir das 12h00

Check out até as 12h00

  • METRORIO LINE 1 :  1 CARIOCA STATION

  • De avião

    SANTOS DUMONT A 8 km / 4,97 milhas

  • De avião

    TOM JOBIM A 25 km / 15,54 milhas

  • De carro

    DUTRA A 35 km / 21,75 milhas

GPS:-22.907806, -43.181862

Serviços de hotéis

IBIS KITCHEN Foto não contratual

Restaurante ibis Kitchen, aberto todos os dias: de segunda à sexta almoço com buffet completo e sobremesa; sábado, domingo, feriados e jantar, serviço à la carte com prato do dia, grelhados, pizzas, e sanduiches variados.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Buffet Custo adicional
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 200 quartos
    • 10 quartos para pessoas com mobilidade reduzida
    • 18 quartos para famílias
    • Sem quarto comunicante
    • Sem quarto para não fumadores
    • 10 pisos
  • Idiomas falados no hotel
    • Espanhol
    • Inglês
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Ferro
    • Ferro de passar na recepção

Nossas acomodações

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

Apartamento Standard com uma cama casal, vista Pão de Açúcar.Foto não contratual

  • Número máximo de pessoas: 2
  • Superfície: A partir de 14 / 151 sq ft
  • área de trabalho

Avaliações dos nossos hóspedes para
ibis Rio de Janeiro Centro

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

10.144 comentários

Classificação no TripAdvisor 3.5/5

2.243 comentários

Could be better

Classificação TripAdvisor 4.0/5

Dan P 07/01/2021 Avaliação certificada TripAdvisor

Nice breakfast, but same stuff all the time. No pot and teas in the room. No tea for breakfast as well. Staff is very friendly (Rafael). Rooms are very simple with bad acoustics, no view. Overall just OK.

Dear Dan P We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen General Manager ibis e ibis budget RJ Centro

The worst IBIS

Classificação TripAdvisor 3.0/5

flaviopiu Business - 02/10/2019 Avaliação certificada TripAdvisor

I was in these IBIS hotels: (Porto Alegre , Goiania , São Paulo , Budapest (Hungria) ...etc This is the worst that i stayed. The room is not so good.. (old...bad smell) The breakfast is not so complete like other Ibis Hotels

Bad Experience

Classificação TripAdvisor 2.0/5

jeovahlima Business - 13/08/2019 Avaliação certificada TripAdvisor

1- The Hotel is under renovation and not informed, but thats ok; 2- I arrived around 10:04 pm and parking was closed, I left my car o the street; 3- The door was not working and i spent some minutes to fix; 4- I went down to reception to get some water and order a snack but the kitchen was closed, the receptionist suggested that I go outside to eat ?????. Rio de janeiro downtown after 10 pm is very unsafety, everybody worldwide knows about it.; 5- I ordered 2 water bottles, 3 beers and a sandwuich ( that was made the day before, but valid) and the recepcionist said that tehy will not give to me a bag to carry my stuff. No bag?????? 6- The control tv was not working. I used my batteries to fix the control; 7- And finally, the breakfast was available outside the hotel. My reservation: HNWSKXPX Aug 06, 2019 IBIS Rio de Janeiro - Centro - Torre I

Prezado hospede boa tarde. Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Rio de Janeiro Centro. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Priscila Machado Gerente Geral ibis e ibis budget RJ Centro

Excellent

Classificação TripAdvisor 4.0/5

miguelsB7601EE Friends getaway - 24/01/2018 Avaliação certificada TripAdvisor

One of the best places of the Rio de Janeiro, great location and transports to all the city. Very good price, cleanliness, treatment and services. But the maximum capacity of the rooms is for 3 people.

Just to sleep

Classificação TripAdvisor 3.0/5

Karine D Business - 29/11/2017 Avaliação certificada TripAdvisor

It was an average accomodation. There were 3 spiders in the room, nothing that I would die, but wasn't pleasant. Sheets were a little too used (maybe wasn't changed after the previous guest). Dinner and breakfast was great.

Dear Ms Karine, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, ibis RJ Centro Staff

Nice room, poor breakfast

Classificação TripAdvisor 3.0/5

flaviosergiojf Solo travel - 07/11/2017 Avaliação certificada TripAdvisor

Room was clean, but the housekeeping happened too late (3 pm); breakfast was not so good as the others Ibis hotels. Besides, there was no enough room and enough food considering the number of guests...

Good place to stay in Rio

Classificação TripAdvisor 4.0/5

capitao2012 Family - 14/09/2017 Avaliação certificada TripAdvisor

The Ibis Hotel has everything you need at the heart of Downtown Rio. Do not hesitate in staying there, if you are looking to a cheap and clean accommodation. AS I have the Accor Platinum Status, we could stay up to 3pm the day we were leaving, as well as we had a welcome drink offered by the hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis RJ Centro Staff

Amazing trip at Ibis Rio

Classificação TripAdvisor 5.0/5

LaerteS2 Friends getaway - 15/06/2017 Avaliação certificada TripAdvisor

I loved to be at Ibis Rio. Simply the best!!!! I arrived late in the afternoon, and I felt safe because the hotel is really well located, and on the follow day I realzed that the place I needed to go was very close to the hotel. I could save some reals!!!

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Rio De Janeiro Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis RJ Centro

15 minutes to solve nothing

Classificação TripAdvisor 1.0/5

Jefferson_Cunha Friends getaway - 25/04/2017 Avaliação certificada TripAdvisor

Terrible room service. Not expect receive more than nothing. I really don't know the difference between ibis red and ibis blue budget. I hope to be the one who went through this disorder. Jefferson Cunha.

Dear Mr. Cunha, Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Staff

Good

Classificação TripAdvisor 4.0/5

Nestor_Filho Business - 14/02/2017 Avaliação certificada TripAdvisor

I recommend the hotel improve quickly the food offer for dinner, assuring more diversity for the guests (to avoid food missing). Regarding the service quality, the team members has delivered a kind service, supporting us (a business colleague and I) in a proper way. In na overall consideration is supposed the hotel has achieved the target being ranked as good.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. At Ibis, we strive to provide a superior service experience for every customer; Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis RJ Centro Staff

Offended by security

Classificação TripAdvisor 1.0/5

j0sesilvaj Business - 27/12/2016 Avaliação certificada TripAdvisor

It took me 40 minutes to get remove the two invoices, because they need come 5 employees. Because no know operate the system. And I was almost losing my flight. And they thought I was wrong to want a receipt. But the bigger problem was not this. In time, a hotel security, who declined to identify himself, threatened me and almost hit me. The Loreta Manager must saver who is witnessed the sena and did nothing.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ibis rj centro Staff

TOO BAD

Classificação TripAdvisor 1.0/5

edu0340 Friends getaway - 25/10/2016 Avaliação certificada TripAdvisor

A good hotel is one that the client can contact to solve minor problems. Ibis hotel even allows customers to correct scheduling errors of dates of stay. I had damage to it and do not intend never to stay in Accor hotels.

Comfortable with wonderful breakfast

Classificação TripAdvisor 4.0/5

pkorneva Solo travel - 28/08/2016 Avaliação certificada TripAdvisor

Delivers what is expected from Ibis worldwide - comfortable, modern, clean, with food and beverage available 24/7. Wifi could be faster though. One thing seriously concerned me though - I lost my key card a couple of times and the Reception replaced it without asking for my ID. That's the kind of negligence that is not easy to overlook

Typical Ibis

Classificação TripAdvisor 3.0/5

CFMGarcia Couples - 19/08/2016 Avaliação certificada TripAdvisor

Too expensive because of the Olympics, fair installations and services, dedicated employees. I lost a Rio Card (for transportation), one of the employees searched in the garbage containers and found it. Remarkable!

An Ibis standard

Classificação TripAdvisor 4.0/5

903Alexandre Couples - 10/08/2016 Avaliação certificada TripAdvisor

I stayed at Ibis Rio de Janeiro Centro during the Olympics Games. It´s a good hotel, near from the Carioca´s subway (around 4 blocks away), although it was a little bit scary during at night that we took a taxi to get back to the hotel. The hotel is reasonable!

Bad Service

Classificação TripAdvisor 1.0/5

viana4002 Business - 27/07/2016 Avaliação certificada TripAdvisor

The service was bad, the receptionist at check in greeted me with bitterness and sarcasm. On the last day I requested that woke me at 4:00 AM, the front desk simply forgot almost lose my flight. Many machine noises upstairs on Saturday afternoon.

Good hotel - good location

Classificação TripAdvisor 4.0/5

xonu Business - 17/06/2016 Avaliação certificada TripAdvisor

If you want a decent hotel in the centre of town , the Ibis is a great value option. Rooms are fine . Satff were effcient. Breakfast was great value for the money. This ius my third saty here and I wiull be back when i Have to visit the same customers.

Everything perfect, with exception of the Wi-Fi connection

Classificação TripAdvisor 4.0/5

matheusinocente Business - 23/05/2016 Avaliação certificada TripAdvisor

The hotel is well-located (close to the Carioca subway station and many bus lines) and the services are pretty good. There is also a taxi station right in front of the hotel. The quality of the meals and the breakfast is excellent, and the majority of the staff members are available to help you everytime you need. The exception was the Wi-Fi connection, since the speed was very low in one day and the service was unavailable in the other.

Poor maintenance with bad service

Classificação TripAdvisor 2.0/5

945clarap Couples - 04/05/2016 Avaliação certificada TripAdvisor

Just to list a few problems: The room smelled like cigarettes, the toilet was leaking, the room next to us was noisy, the furniture was worn out and dirty, as were the walls. On top of that, the blanket had not been washed and the service was a disaster. The employees were with such a bad temper that it seemed to me that they all hate working there!

Good, but WiFi did no work fine.

Classificação TripAdvisor 4.0/5

luissergioaraujo Business - 13/04/2016 Avaliação certificada TripAdvisor

Good, but WiFi did no work fine. I had to go down stairs in order to work with my lap top. This is one type of problem that makes difference. Some times it did work, most of the time it did not work. Hope things get better.

Dear guest, I really thank your words about our hotel. In fact, we have been facing this problem with WiFi, and I would like to apologize for this. However, I am also happy to tell you that we are about to change our system, just in order to make WiFi faster and better, and, therefore allow our guests to have a more interesting stay. Thank you once again!

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