Novotel is a great hotel chain, as well as other Accor Hotels. This hotel has a unique location. A beautiful buiding outside and inside. Classy and clean entrance, front desk, bar, restaurant and confortable seats. It is located practically in front of a VLT station, which is a very convenient way of transportation from the hotel to the city center. There are also táxis at the door and other vehicles such as Cabify and Uber provide a convenient and fast service also. The breakfast is excellent! Great variety!! Staff is very welcoming and readily available. I recommend this hotel! The only downside of the location is that there is not much around in terms of shops, farmacies, etc. I also recommend caution at night and early morning when it is dark, just as in any large city.

good hotel, but the location need more estructure. t is dangerous in sometimes. VLT is a good options, but need security. The government has reponsability, but doesn´t work in this time. The hotel and others should do more things to get security for people.

Hotel with great service, good breakfast, and very comfortable. Quiet location, very good for tour in the center of Rio de Janeiro, very close to AquaRio and Museum of Tomorrow. There is VLT station right next door. What could improve is the cost of parking, I found the room rate to be expensive.

Good hotel for business ONLY, it's a very confusing hotel that has several partnerships so you will see a lot of LATAM workers and other workers from other companies flushing in and out from the recepcion área, So you will not have a leisure stay. The rooms are very funcional and some have a really nive view specially the top execute floor. The swiming pool is nice but its a rather small space for chairs tipical for a rooftop. Breakfast is caotic they really try but there are too many guests, and everything is replaced in just in time, not a realxing expenrience.Location is very BAD nothing aroung just empty wearehouses, but you get the VLT Tram right in front of you that get you in the airport SDU and City center. In short if you get a nice price, and you go only to work in the City center it's a good choice if you like to go on the tram. But if you go on a holyday with your family its not recomendend because it's not a relaxing hotel.

Wash head in toilet had not been cleaned still had human excrement over it, other dirty marks around toilet and bathroom. Considering a relatively new hotel, cleaning not the best.. Shower drainage not working properly, room had slight musty smell from shower overflowing into main room, Water damage to floor visual. Restaurant: Found on one occasion used cutler had been used on laid table. Hotel difficult to communicate with in English and other languages, Only one person when available, The Lady was very helpful. Non Spanish speaking clients. Lacked visual tourist information. The word quality is missing from this hotel, although staff seem to be working hard. We still had a good time in Rio Hotel was good value. bread rolls and fresh fruit was nice. Location near harbour, fair distance to main attractions. Taxi prices reasonable for 2 or more persons.