Ibis budget Metz Sud Augny 2 stars

Customer review rating (ALL Rating) 3.8/5 672 reviews

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13, rue des Gravières, Pôle Actisud, 57685 AUGNY, France

Description

Hotel extras

  • Reception open round the clock

  • Large shopping center

  • Large enclosed car park

  • Fully renovated reception and breakfast area

  • A small but beautiful outdoor terrace.

Our accommodation(s)

Hotel location

Ibis budget Metz Sud Augny

13, rue des Gravières, Pôle Actisud
57685 AUGNY
France

GPS:49.077458, 6.110955

Telephone
Fax +330000000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Restaurant La Pataterie

Non contractual photo

Located a 2-minute walk away, this chain restaurant with a rustic atmosphere offers a variety of potato-based dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  672 reviews

TripAdvisor Rating  3.5/5  248 reviews

Customer review rating 3.5/5

Adèle Families - Confirmed reviews ALL

Good stay, but customer service was poor

Well located for driving travellers.

Customer review rating 4.5/5

Jorg M. Couples - Confirmed reviews ALL

Friendly staff and clean rooms.

Madame/Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Metz Sud. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, Cordialement Manon de la team Ibis

Hotel was ok but at least one bed was not clean!

Customer review rating 2.0/5

Sofia G. Families - Confirmed reviews ALL

The person at check-in was very nice and the room was ok for the price. However, one of the single beds was not used, could not be used! The bed linen was very smelly - sweat and feet is the best I can describe it - very nasty. We were all extremely tired when we noticed so we did not go all the way downstairs to reception to complain and we just snug up and did not use that bed. But that made us doubt if the other beds were actually clean. I did mention it at check out, the lady was also nice, apologised and said she would speak with someone...but the harm was done. We have had pleasant experiences with Ibis hotels so far but this made me reconsider booking Ibis budget (at least) in the future.

Very good

Customer review rating 5.0/5

Dan A. Couples - Confirmed reviews ALL

Slept well, took a lovely shower and drove back home

Well located but tired accommodation

Customer review rating 3.0/5

Janet C. Families - Confirmed reviews ALL

Booking and checking in was fine. Friendly receptionist. We rushed out for our meal so we didn’t realise until later that in one bedroom the toilet didn’t flush at all and the one in the other room made noises like a sad old dog all the time as the flush was trickling and some pump kept groaning!! Fortunately we had ear plugs. The bathroom could do with a good dose of bleach around the edges!! The accommodation is budget so obviously basic and the bed and linen was fine and it does have ensuite. It’s ok for an overnight stop off but the plumbing does need sorting!

Dear JANET C., Thank you for taking the time to tell us about your experience at the ibis budget Metz Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 386 reviews 8.5/10 Location
  • 824 reviews 4.6/10 Room
  • 471 reviews 8.3/10 Service
  • 10 reviews 8.1/10 WiFi
  • 399 reviews 4/10 Cleanliness
  • 336 reviews 4.3/10 Breakfast
  • 152 reviews 1.5/10 Amenities
  • 72 reviews 2.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.