ibis budget Melbourne CBD 3 stars

Customer review rating (ALL Rating) 3.6/5 886 reviews

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97-103 Elizabeth Street, 3000 Melbourne, Australia

Description

Hotel extras

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • Close to the very best of Melbourne shopping, dining & entertainment.

  • Complimentary Wifi for ALL!

  • Self-service laundry is available at the hotel.

  • Located within the free tram zone, easy access to explore all Melbourne has to offer

Our accommodation(s)

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Hotel location

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 Melbourne
Australia

GPS:-37.815872, 144.963898

Telephone
Fax +61 3 9642 2255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  886 reviews

TripAdvisor Rating  3.4/5  1,467 reviews

Customer review rating 0.5/5

Amanda O. Business - Confirmed reviews ALL

The hotel is filthy, the carpet in the halls are stained. The carpet, chair & couch in my room were badly stained. Marks and stains on the walls. The room was dark & dodgy & I felt too unsafe to stay there on my own so I left & found another hotel. I would like a refund for the extortionate amount that I paid for the room. It can only be described as a dirty, dodgy backpackers!

Poor experience

TripAdvisor rating 1.0/5

Dreamer27919365941 TripAdvisor review

Extremely poor, no service at all. Promised 24-7 reception service, lack of staff and staff needs to take break I understand but not an excuse to left customer with no service for 1 hour? Call Accor service explained the same issue 3 times with the staffs? Is it necessary? And no solution, can’t find the hotel reception on behalf of customer. After the complain, also no follow up. I’m extremely disappointed as loyal Accor customer. One of the worst experience ever. The room is okay, but how could you install the air conditioning right next to the pillow? No hairdryer and kettle doesn’t fit the sink to take more than 40% water. Never again to be honest. And there’s a garbage truck coming every day on 4-5am.

Customer review rating 0.5/5

Frederick K. Business - Confirmed reviews ALL

I belived that i walked into a crime scene. Blood stains on the carpet and only black out blinds during the day did not work

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.0/5

Marcia K. Business - Confirmed reviews ALL

The room is ok and reflects the price but parking is a nightmare and the hotel needs to provide clearer information for people travelling with cars

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.5/5

Perry F. Families - Confirmed reviews ALL

No real issues

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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Other web-users rate our hotel

  • 1,440 reviews 9.8/10 Location
  • 1,749 reviews 4.5/10 Room
  • 1,015 reviews 8.4/10 Service
  • 35 reviews 5.1/10 WiFi
  • 945 reviews 4/10 Comfort
  • 729 reviews 4.5/10 Cleanliness
  • 362 reviews 2.1/10 Amenities
  • 230 reviews 2.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.