Hotel Mercure Graz City 4 stars

Customer review rating (ALL Rating) 4.6/5 818 reviews

Best price
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Hotel Mercure Graz City - Image 1
Hotel Mercure Graz City - Image 2
Hotel Mercure Graz City - Image 3
Hotel Mercure Graz City - Image 4
Lendplatz 36 to 38, 8020 GRAZ, Austria

Description

Hotel extras

  • In the center of Graz, within walking distance of the Old Town

  • Free WiFi throughout the hotel

  • Public parking garage for a fee with direct access to the hotel

  • Sauna, infrared cabin and fitness area free of charge

  • All rooms are equipped with air conditioners.

Our accommodation(s)

Hotel location

Hotel Mercure Graz City

Lendplatz 36 to 38
8020 GRAZ
Austria

GPS:47.075346, 15.430673

Telephone
Fax +43 316 751405555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OMEGA

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  818 reviews

TripAdvisor Rating  4.0/5  1,059 reviews

Great location

Customer review rating 5.0/5

Walter F. Families - Confirmed reviews ALL

Nice room, very friendly staff, located near the interested sights of Graz.

Dear Walter, Thank you very much for this kind review of your recent stay. It is heartening to hear that your stay with us was enjoyable. We are thrilled that you found the room to your liking and that our staff's friendliness contributed positively to your visit. Our team takes pride in offering well-appointed accommodations and warm hospitality to ensure a comfortable stay for our guests. Nonetheless, it is wonderful that you appreciated our hotel's proximity to Graz's notable attractions. The Mercure Graz City's central location is indeed ideal for guests who wish to explore the historic Old Town and visit landmarks such as the Schlossberg hill and the Kunsthaus Graz art museum. We look forward to seeing you again soon. Best regards, Caroline, Guest Relation Manager

Good stay

Customer review rating 4.5/5

John Business - Confirmed reviews ALL

Great experience with friendly staff

Dear John, Thank you for taking the time to share your review. We are delighted that you enjoyed the warm hospitality of our staff and had a pleasant stay at Mercure Graz City. It is great to know that you found our team to be friendly and that our efforts to provide a comfortable and welcoming environment were appreciated. We take pride in our hotel's prime location in the heart of Graz, our comprehensive amenities including complimentary WiFi, and our commitment to sustainability, which you highlighted with a perfect score. We strive to offer an exceptional experience to all our guests, whether they are visiting for business or leisure, and it is always rewarding to hear that we have succeeded in this endeavor. We hope we will have the opportunity to see you again in the future. Best regards, Caroline, Guest Relation Manager

Alles Gut

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Perfekt

Sehr geehrter Gast, vielen Dank für Ihr positives Feedback! Es erfüllt uns mit Freude, dass Ihr Aufenthalt bei uns im Mercure Graz City rundum zufriedenstellend war. Wir sind stolz darauf, dass unser Hotel eine ideale Kombination aus historischer Architektur und modernem Design im Herzen von Graz bietet. Es ist großartig, dass Sie die Nähe zur Grazer Altstadt und die Annehmlichkeiten unseres Hauses, wie das kostenfreie WLAN, unsere Sauna und das Fitnesscenter, genossen haben. Wir hoffen, Sie besuchen uns wieder einmal. Mit freundlichen Grüßen, Caroline, Guest Relation Manager

Good Stay

Customer review rating 4.0/5

D. A. Business - Confirmed reviews ALL

Good facility. Cautious staff and a good breakfast offering, I must note. However, the room I was in could do with some wall redressing to address marks on the wall.

Dear Guest, Thank you for taking the time to share your review. We are pleased that you appreciated our facilities, attentive staff, and our breakfast offerings, which are indeed a point of pride for us here at Mercure Graz City. However, we understand your concern about the room's wall conditions and the comfort of our pillows. We value the rest and satisfaction of our guests, and we are already in the process of enhancing our room aesthetics and reviewing our bedding options to ensure a restful sleep experience. Furthermore, we apologize for any inconvenience this may have caused during your stay. Finally, we are delighted that the overall quality of your stay was positive and hope that you enjoyed the convenience of our central location in Graz, as well as the complimentary access to our sauna, infrared cabin, and fitness area. We hope we will have the opportunity to see you again in the future. Best regards, Caroline, Guest Relation Manager

Great location, very nice hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The hotel was located really close to the city center, the room was spacious and tidy. The breakfast had a great variety.

Dear Guest, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Mercure Graz City was a remarkable one. We are delighted that the spaciousness and tidiness of your room contributed positively to your comfort during your visit. Our team takes great pride in maintaining our accommodations to the highest standards, ensuring a restful and enjoyable experience for our guests. Nonetheless, it is great that you found our central location to be convenient for your needs, allowing you to explore the picturesque city of Graz with ease. Moreover, we are glad that the variety of our breakfast buffet enhanced your morning experience; we always strive to cater to the diverse tastes and dietary requirements of our guests. We look forward to seeing you again soon. Best regards, Caroline, Guest Relation Manager

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Other web-users rate our hotel

  • 567 reviews 9.4/10 Location
  • 671 reviews 7.7/10 Room
  • 506 reviews 8.8/10 Service
  • 11 reviews 9.5/10 WiFi
  • 486 reviews 9/10 Breakfast
  • 254 reviews 7.4/10 Cleanliness
  • 99 reviews 6.1/10 Food
  • 70 reviews 6.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.