Hotel Mercure Graz City 4 stars

Customer review rating (ALL Rating) 4.7/5 1,203 reviews

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Hotel Mercure Graz City - Image 1
Hotel Mercure Graz City - Image 2
Hotel Mercure Graz City - Image 3
Hotel Mercure Graz City - Image 4
Lendplatz 36 to 38, 8020 GRAZ, Austria

Description

Hotel extras

  • In the center of Graz, just a few minutes' walk from the old town

  • Free WIFI throughout the hotel

  • Public paid parking garage with direct access to the hotel

  • Free sauna, infrared cabin and fitness area

  • All rooms are equipped with air-conditioning.

Our accommodation(s)

Hotel location

Hotel Mercure Graz City

Lendplatz 36 to 38
8020 GRAZ
Austria

GPS:47.075346, 15.430673

Telephone
Fax +43 316 751405555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OMEGA

Omega Bar - Open daily from 11:00 a.m. to 11:30 p.m. Spend your evening in a cozy atmosphere, enjoying a light snack, a refreshing beer, or an exclusive glass of wine from our carefully curated wine cellar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,203 reviews

TripAdvisor Rating  4.0/5  1,071 reviews

Customer review rating 5.0/5

Gyorgy M. Couples - Confirmed reviews ALL

Can say, as usual, hotel is in good condition, clear, polite and effective staff, good breakfest, even within very busy environment (lots of guests together), bar relocation was good idea

Dear Gyorgy, Thank you for choosing our hotel. We are thrilled you found our hotel welcoming during your festive stay. Our team takes pride in maintaining our facilities and delivering efficient service, especially during busy periods. The breakfast team and bar staff will be delighted to know their efforts contributed to your positive experience. That said, we regret any hesitation you might have had in recommending our loyalty program. Your feedback helps us refine member benefits to better meet expectations. Finally, our central location near Graz’s historic sites and holiday markets makes us an ideal base for seasonal visits. We hope you enjoyed exploring the Advent atmosphere around town! We would love to welcome you back on many more occasions. Best wishes, Caroline, Guest Relation Manager

Customer review rating 4.5/5

Janos M. Solo - Confirmed reviews ALL

I had a great time during my stay. My prior room allocation request was taken into account, and every staff member I interacted with was very nice and helpful. The room had everything I needed, and the small sauna area was a great addition. Breakfast offered good variety and quality, which I really appreciated. The room is starting to show some wear and tear, so a bit of maintenance would be welcome. My only real criticism is the pillows: they were quite uncomfortable and too flat for a good night’s sleep.

Dear Janos M., Thanks for taking the time to review your visit to our hotel. We’re delighted you enjoyed your stay at Mercure Graz City. It’s wonderful you appreciated our team’s efforts to accommodate your room preferences and found our staff consistently helpful. We’re particularly pleased you enjoyed our renovated room amenities and wellness facilities. Regarding the technical aspect you mentioned, we confirm our WiFi meets standard speeds for browsing and streaming, though we’ll certainly review this. Finally, we’re glad you valued our breakfast variety and the special touches for your loyalty status. Our central location near Graz’s cultural landmarks remains perfect for exploring the city. We hope to welcome you back on future occasions. Best wishes, Caroline, Guest Relation Manager

Customer review rating 5.0/5

Stuart L. Families - Confirmed reviews ALL

Clean hotel, friendly staff

Dear Stuart, Thanks for this great rating. We’re delighted your stay at Mercure Graz City met your expectations. It’s fantastic you noticed our spotless facilities and valued our team’s warm hospitality throughout your family visit. All of the team very much hope that we will have the chance to see you again very soon. Kind regards, Caroline, Guest Relation Manager

Customer review rating 4.5/5

William B. Couples - Confirmed reviews ALL

Decent rooms,good location ,great staff

Dear William, Thanks for taking the time to share your opinion of your stay at our hotel. We’re delighted you had a pleasant stay with us. Enjoying our central location near Graz attractions is wonderful. Our team takes pride in providing attentive service throughout your visit, and we’re glad your room met expectations comfortably. We hope to have the opportunity to welcome you back. Kind regards, Caroline, Guest Relation Manager

Customer review rating 5.0/5

Ferati G. Families - Confirmed reviews ALL

Excellent

Dear G., Thank you for this review. We’re delighted to read your excellent rating for Mercure Graz City. Our team takes pride in offering modern amenities like air-conditioned rooms, free WiFi, and our wellness area with sauna and fitness facilities. We’re especially glad you appreciated our central Lendplatz location, just steps away from Graz’s historic Old Town and Schlossberg hill. We look forward to welcoming you back on a future occasion. Best wishes, Caroline, Guest Relation Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 606 reviews 9.6/10 Location
  • 685 reviews 7.9/10 Room
  • 580 reviews 9.3/10 Service
  • 8 reviews 7.4/10 WiFi
  • 487 reviews 9.1/10 Breakfast
  • 260 reviews 7.9/10 Cleanliness
  • 82 reviews 6.7/10 Food
  • 64 reviews 4.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.