Hotel Mercure Graz City 4 stars

I have regular business trips to Graz and never changed Mercure to any other hotels after my first try. The hotel delivers high quality service in years. There's nothing to complain for: nice competent personnel, nice location, nice clean and comfortable rooms, nice breakfasts, and many more.

Had the superior room w coffee machine and free minibar, an excellent choice. A very varied breakfast. Good parking facility. Easy access to main sigths. Very comfortable bed. Smooths communication, when requested we were immediatly provided w 2 rooms next to each other.

There is one minor problem about this hotel: if one comes with car only on arrival one realizes that it is impossible to drive to the entrance, as it is located in pedestrian zone. On realizing this one strats a nervous serach for parking place near by (what is not impossible), because one may not know that from the other side there is no problem with entering garage. I think there should be some clear extra information on this for the guests.

We like this hotel very much. We have been there many times. The Hotel is nice, clear. The rooms are quite large. They always give us the rooms, that we ask for. The guests can use the Apple computers in the hall for free. The hotel is close to the Schlossberg, the river Mur, the inner city and the Bauernmarkt. It's always a pleasure to be there. :)

Nice property, close to historic city center. Room was nice and relatively roomy. The bath facility was one that most Americans would appreciate. Breakfast area had a nice selection of foods and the area was bright an sunny.

Staying at Mercure Graz added to relaxed and pleasant stay at Graz. Hotel staff very friendly and efficient, room sufficient,breakfast satisfactory, location very good with walking distance from the very center and safe and handy surroundings.

The fitness centre is too small. I will come back and you’ll like to use the Sauna in the morning from 6:00 to 8:00. or to 7:00. The Sauna is now only open in the evening or after 8:00 AM, which is useless for people who are visiting for work.

I returned to Graz for a class reunion and stayed again at the Mercure Graz City. The service was excellent as usual, including offering a complementary upgrade and late check-out. The room was spacious and clean, with the only minor complaint that it was a bit hot with no way to control the temperature. The breakfast buffet offered a good selection of hot and cold items, good bread, freshly brewed coffee and tea and several tasty juices. I will definitely return.

Mercure Graz City hotel offers real value for money. It is perfectly placed on Lend-platz and is equiped with everything necessary for a cosy stay in Graz. Didn't had breakfast in the hotel but it certainly looked yummy to me. Highly recommendable place in Graz!

Very good hotel is really nice in a good location and the staff were nice and very helpful

Of all the hotels we have stayed at in the last four weeks of our European trip the staff in this hotel was the best Happy, helpful staff all through our stay of three nights. The hotel was also very good.Thanks to everyone.

Nicely furnished hotel with very friendly and efficient staff. Underground parking is convenient but not cheap. Excellent mattresses. Everything is in good condition and clean. Have not tried the breakfast.

This hotel is one of the few hotels that does three very important things every hotel should do. 1. This hotel has demonstrated time and time again that it seeks to better itself. The hotel is no more than 13 years old and it's been recently rennovated. Compared with other hotels that I've stayed at, this is unheard of. I congratulate the management team that decided to undertake this endeavor. 2. This hotel provides consistent service. I go to this hotel at least once a month and I've never been dissapointed by the hotel receding in service. The quality of the establishment and the service provided by the whole staff has always met my standard. Having been a repeat customer at other hotels, I've found that this isn't an easy thing to do. 3. The staff recognizes their repeat customers. This simple step of taking the time and effort to remember a customer goes a VERY long way in feeling welcomed. Without a doubt, I feel welcomed at this hotel and I look forward to more nights. Great job!

I could sleep very well. The breakfast is superior. The staff is polite, helpful and capable.

The hotel is located at the nice area and near the shopping and tourist attraction. The service is quick both check in and out. The staff is kind and helpful. The cleanliness of the room is ok and all stubs in the bathroom are sufficient.