Hotel Mercure Graz City 4 stars

Name: 4 star Mercure Hotel Graz City - ALL
Address: Lendplatz 36 to 38, GRAZ, 8020, Austria
Telephone: +43316751405
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 191 reviews

Best price
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Lendplatz 36 to 38, 8020 GRAZ, Austria

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Hotel Mercure Graz City

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Hotel Graz City is located in the trendy Lend district, making it the perfect location for your stay in the center of Graz! The hotel has 143 comfortable rooms and suites, suitable for your next business stay or city trip with the family! The main attractions, excellent restaurants and bars, and great shopping opportunities await you!

GRAZ: capital of Styria, world heritage site and center of contemporary architecture with Mediterranean flair, exciting nightlife, trendy shops and indulgent culinary delights. The art and culture ranges from traditional to avant garde.

Welcome to Hotel Mercure Graz City! Your stay will be memorable and safe, with great accommodation and customer service, with the strictest cleaning standards in the hospitality industry - ALLSafe

Patricia-Caroline MUSTER, Hotel Manager

ALLSAFE approved hotel

Hotel extras

In the center of Graz, within walking distance of the Old Town
Free WiFi throughout the hotel
Public parking garage for a fee with direct access to the hotel
Sauna, infrared cabin and fitness area free of charge
All rooms are equipped with air conditioners.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Room with one double bed or twin beds

2 persons

Bedding 80 x Double bed(s)

Room

Privilege Room

3 persons

Bedding 52 x Double bed(s)

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Hotel location

Hotel Mercure Graz City

Lendplatz 36 to 38
8020 GRAZ
Austria

GPS:47.075346, 15.430673

+43 316 751405

+43 316 751405555

Railway station
Highway exit

GRAZ HAUPTBAHNHOF

Railway station

Access: 900 m / 0.56 mi 16 min walk / 5 min drive

A9 GRAZ NORD

Highway exit

Access: 3 km / 1.86 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

OMEGA

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Our guest reviews

"Well located but ageing"

Anonymous Business - 11/17/2023 Confirmed reviews ALL

Nice and friendly personal. Room on the back of the building (above the parking entrance) are really exposed to very noisy club (until 22h30) on the other side of the road. Internal noise from something banging on a wall late and early on the evening. Bed is OK. Overall look and feel of the room is outdated. No sleepers available.

Dear Arnaud, Thanks for your comment about your stay. While we are glad our location met your expectations, we are sorry you were disturbed. We encourage guests to let us know of any issues on-site, our team would be happy to find a quieter room, should one be available. We do carry out maintenance, whenever necessary to keep our facilities up to date, and have noted your comments for future improvements. We hope to welcome you back. Best wishes, Caroline, Guest Relation Manager

City centre Graz

Anonymous Business - 10/22/2023 Confirmed reviews ALL

Stop over on a business t et IP ti Hungary, alee dy been here and loved it

Dear Lorenzo, Thank you for taking the time to share your opinion with us. We are delighted that everything met your expectations during your stay with us. It would be a pleasure to welcome you back on a future occasion. Best wishes, Caroline, Guest Relation Manager

Good, "but"...

Pp Business - 10/9/2023 Confirmed reviews ALL

Reservation confirmed in an email was lost. Prolonged check in due to assignment of a new reservation. When I decided for higher category room, I found out it was with disabled shower - no information during check in. AVL rate should include breakfast, but breakfast was invoiced + when claimed, in 48 hrs still no reply. Otherwise the hotel and room were nice. Gym needs some maintenance. Disappointed the sauna was not on.

Dear Patrik, Thank you for taking the time to provide your feedback. We endeavour to provide an excellent standard for all our guests and are very sorry this was not the case; please accept our apologies and rest assured that we will be addressing your comments with our reception team. We do hope to welcome you back for an improved experience. Best wishes, Caroline, Guest Relation Manager

M. Business - 10/6/2023 Confirmed reviews ALL

Amazing stay. Good service all over the place. Very patient clerk at the reception. The room was excellent, the quality of bed, television, air conditioning, and shower met all the criteria. The internet worked, the coffee machine worked. There was no sound, at all. Every employee, especially the lady manager from back office (I believe Patricia), always greeted every single guest loudly with high respect. Such attention is quite rare. In the bar, the bartender told me a short story about the history of the drink I ordered. The bar's dinner food was also quite tasty. The breakfast is the usual Mercure quality, so nothing disappointing. Plus point for the fruit juices, which were much better than at other places. Thanks for the whole Mercure Graz Team for such an excellent work.

Dear M., Thank you for taking the time to share your feedback. We are thrilled to hear that you found our service to be exceptional, especially from our reception staff and Patricia, our General Manager. It's great to know that you enjoyed the comfort of your room, including the bed, television, air conditioning, and shower. We're also glad that our internet and coffee machine met your expectations. Our Omega Bar team is delighted to hear that you appreciated the history behind your drink and found the dinner food tasty. We take pride in our breakfast buffet, and it's wonderful to know that our fruit juices stood out for you. Thank you for acknowledging our efforts in replacing single-use plastic items with more ecological alternatives, as well as your satisfaction with our ALL Accor Live Limitless Loyalty Programme. We hope to welcome you back. Best wishes, Caroline, Guest Relation Manager

Nice hotel

354huguess Business - 9/25/2023 TripAdvisor review

This Mercure hotel is very well located in the heart of the city. Rooms are like the Mercure standard and the cleanliness is well at that location. Breakfast buffet is fine, you can find everything you want and need. Only things to be ameliorated could be the sometimes high price.

Dear Hugues, Thank you for taking the time to share your review. It is nice to know that you enjoyed our breakfast and strategic location, however, we regret that our pricing did not meet your expectations; while we try to keep our rates competitive they can fluctuate according to demand. We look forward to welcoming you again. All the best. Caroline, Guest Relation Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

492 reviews 9.3/10 Location
536 reviews 6.7/10 Room
402 reviews 8.5/10 Service
13 reviews 8.5/10 WiFi
456 reviews 9.2/10 Breakfast
243 reviews 6.4/10 Comfort
188 reviews 6.2/10 Cleanliness
99 reviews 5.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.