Hotel Mercure Graz City 4 stars

Customer review rating (ALL Rating) 4.6/5 751 reviews

Best price
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Hotel Mercure Graz City - Image 1
Hotel Mercure Graz City - Image 2
Hotel Mercure Graz City - Image 3
Hotel Mercure Graz City - Image 4
Lendplatz 36 to 38, 8020 GRAZ, Austria

Description

Hotel extras

  • In the center of Graz, within walking distance of the Old Town

  • Free WiFi throughout the hotel

  • Public parking garage for a fee with direct access to the hotel

  • Sauna, infrared cabin and fitness area free of charge

  • All rooms are equipped with air conditioners.

Our accommodation(s)

Hotel location

Hotel Mercure Graz City

Lendplatz 36 to 38
8020 GRAZ
Austria

GPS:47.075346, 15.430673

Telephone
Fax +43 316 751405555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OMEGA

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  751 reviews

TripAdvisor Rating  4.0/5  1,059 reviews

Great attention

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great attention, great staff, very comfortable rooms, great location.

Dear Guest, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Mercure Graz City was marked by exceptional service and comfort. Our team takes great pride in offering a warm welcome and a memorable stay to each of our guests. It is wonderful to know that you found our rooms to be comfortable and our location ideal for exploring the charms of Graz. With the city's rich history and the convenience of having attractions such as the Graz Old Town and Schlossberg hill within walking distance, we are delighted that you could take full advantage of our central location. We look forward to seeing you again soon. Best regards, Caroline, Guest Relation Manager

Nice hotel with very friendly staff

Customer review rating 5.0/5

Karsten Business - Confirmed reviews ALL

From the arrival to the checkout, everything was perfected the staff (day and evening reception, bar, room service) was professional and very sympathetic.

Dear Karsten, Thank you very much for this kind review of your recent stay. It warms our hearts to hear about your positive impressions of Mercure Graz City. We are delighted that you appreciated the professionalism and friendliness of our staff, from the warm welcome at arrival to the smooth process at checkout. It is wonderful that you recognized the efforts of our team, including those working at the reception and in room service, to ensure your stay was comfortable and enjoyable. Our team strives to provide a memorable experience for every guest, and we're thrilled that we could achieve this for you. We look forward to seeing you again soon. Best regards, Caroline, Guest Relation Manager

Customer review rating 4.5/5

Valerija Families - Confirmed reviews ALL

Nice room

Dear Valerija, We would like to thank you for this review about your recent experience in our hotel. It is heartening to know that your stay was enjoyable. We are delighted that you found our room to your liking, offering the comfort and style we strive for at Mercure Graz City. However, we regret to hear about the oversight regarding cleanliness under the bed and the absence of a garbage bag in your room. We understand how important a pristine environment is to our guests' experience and apologize for any inconvenience this caused. We are taking your comments seriously to improve our housekeeping standards. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Caroline, Guest Relation Manager

Perfect stay

Customer review rating 5.0/5

Zoey C. Business - Confirmed reviews ALL

It was a flawless stay. The room, service, facilities, and breakfast were all excellent, and the older gentleman at reception was professional, leaving a very positive impression. Highly recommend.

Dear Zoey, Thank you very much for your kind review. We are delighted that your stay at Mercure Graz City was memorable and met all your expectations. We are pleased that you enjoyed the comfort of your room, our various facilities, the quality of our breakfast offerings, and the professionalism of our staff, particularly the warm welcome from our reception team. Our aim is to provide a seamless experience, and we're glad that we could deliver that for you. Situated in the heart of Graz, we take pride in our convenient location, which allows our guests to explore the historic Old Town with ease, and we're thrilled you could take advantage of this. It would be a pleasure to welcome you back. Best wishes, Caroline, Guest Relation Manager

No problems

Customer review rating 4.5/5

Bill F. A. Couples - Confirmed reviews ALL

All good, location good, 15 minute walk to train station Flixbus stopped @ Graz Medling way out of town & very hard to get to if you don't know the bus system. Lucky I had Uber app. Very good size rooms

Dear Bill, Thank you for taking the time to share your review. We are pleased you had an enjoyable experience; our team are on hand for any advice on local attractions and directions to where you might like to visit. We hope we will have the opportunity to see you again in the future. Best regards, Caroline, Guest Relation Manager

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Other web-users rate our hotel

  • 550 reviews 9.4/10 Location
  • 651 reviews 7.5/10 Room
  • 493 reviews 8.7/10 Service
  • 12 reviews 9.3/10 WiFi
  • 476 reviews 8.9/10 Breakfast
  • 239 reviews 7/10 Cleanliness
  • 124 reviews 6.3/10 Vibe
  • 99 reviews 6.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.